Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Spacious room
Good value for money
Cons:
Cleanliness issues
Inflexible service
Limited breakfast options

Categories

Cleanliness
7.43
Several reviews indicated cleanliness issues, including a small bathroom shelf and some comments on overall cleanliness.
Service
8.4
Standard quality for this hotel tier, with some negative comments about inflexibility, but overall satisfactory.
Location
8.94
Excellent comments about convenience to transport and the proximity to downtown.
Room Quality
7.89
Generally positive remarks about spacious rooms, but some noted the lack of furniture and temperature issues.
Amenities
8.42
Appreciation for 24/7 coffee availability, although some areas for improvement were noted.
Value for Money
7.88
Mixed feedback with mention of room prices versus breakfast quality, indicating possible improvements needed.
Food and Beverage
7.43
Breakfast received some negative comments regarding options and freshness, impacting the score.
Overall Experience
8.4
General sentiment indicates guests left satisfied, though there were noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Modern Accommodation in Bern

Convenient Amenities: Located just 700 meters from Bärengraben, prizeotel Bern-City offers a shared lounge, private parking, terrace, and bar for guests to enjoy. The 3-star hotel provides free WiFi, a 24-hour front desk, and a business centre for added convenience.

Comfortable Rooms: Each room at the hotel is equipped with a desk, flat-screen TV, private bathroom, and cozy bed linen and towels, ensuring a comfortable stay for all guests.

Explore Bern: Guests can indulge in various activities in and around Bern, such as cycling, with popular attractions like Bernexpo, Bern Clock Tower, and Münster Cathedral nearby.

Book your stay at prizeotel Bern-City for a modern and comfortable experience in the heart of Bern.

Important information:

Please note that there are no extra beds available in this accommodations. Please note that no cash payment is possible at the hotel, either at the reception or at the bar. Breakfast is free of charge for children aged 0–5 years. A breakfast surcharge of EUR 8,90 per child, per day applies for children aged 6–12 years.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 16064 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.4
O
Olivier • family_with_children • fr
7
2026-05-23 • via Nuitee
A
Ahmet • couple • tr
8
2026-05-23 • via Nuitee
W
Walter • solo_traveller • ch
9
2026-05-23 • via Nuitee
S
Sebastian • couple • no
5
Ok place to stay, nothing special, nothing bad but simple
Pros:

- Public transportation ticket included room rate
- very good large bed
- windows can be opened fully
- clean room/ bathroom

Cons:

- simple equipped
- flours and rooms looking like a hostel
- small bathroom
- no proper power outlets in the room (had to go to the lobby to charge my notebook)
- quite simple breakfast at the cantina looking dining room

2026-05-23 • via Nuitee
H
HmbOz • extended_group • de
9
Pros:

Gute Lage gutes Frühstück

2026-05-23 • via Nuitee
G
gre • solo_traveller • fr
7
2026-05-23 • via Nuitee
K
Karen • solo_traveller • uz
10
Pros:

Villa Gelsomino — this is something beyond imagination! Luxury and beauty everywhere! A miracle! Pure magic! Here you truly feel like a member of a royal family! Nature, flowers, the Ligurian Sea from the window! The ceilings inside the rooms must be at least 5 meters high! The floors look like something you would only see in a museum!
And what wonderful, polite, and attentive staff! The breakfast is luxurious and delicious — so good you could eat the plate as well!
My rating for Villa Gelsomino is 100 out of 10! Bravissimo! I truly hope to come back again someday!

Cons:

Everything is fine

2026-05-23 • via Nuitee
S
Stefan • solo_traveller • ch
7
Alles in Allem ok, aber Preis-/Leistungsverhältnis stimmt nicht.
Pros:

Sehr schönes Hotel und freundliches Personal, Minimale Ausstattung, Zimmer leider im Untergeschoss mit wenig Tageslicht, für eine Übernachtung im Grundsatz kein Problem, Preis dafür jedoch zu hoch.

Cons:

Anpassung des Preises an die Lage des Zimmers.

2026-05-23 • via Nuitee
D
Derek • couple • gb
9
Rooftop is amazing
Pros:

The rooftop is incredible - views at sunset

Cons:

Our bathroom didn’t appear fully clean I.e brown mark on mirror and ear cleaner buds in the bin when we arrived so not sure if the bathroom was cleaned prior to arrival or

2026-05-22 • via Nuitee
F
Freddy • couple • de
9
Nice home in Bern
Pros:

Clean, modern, location

2026-05-22 • via Nuitee
R
Ralf • solo_traveller • ch
8
2026-05-22 • via Nuitee
C
Christian • solo_traveller • ch
8
Pros:

Sensationelle Rooftop-Bar! Moderne Zimmer. Reichsltiges Frühstück.

Cons:

Badezimmer könnte man etwas schöner gestalten. Treppenhaus erinnert an ein Spital. Und die Fruchtsäfte beim Frühstück sind schlicht ungeniessbar.

2026-05-22 • via Nuitee
F
Freddy • couple • de
9
2026-05-22 • via Nuitee
S
Sonja • solo_traveller • ch
8
2026-05-22 • via Nuitee
V
Vivienne • solo_traveller • au
9
Pros:

Very helpful staff, fabulous shower

Cons:

Too high pillows

2026-05-21 • via Nuitee
M
Mikke • solo_traveller • fi
10
Pros:

Palvelu oli ystävällistä

2026-05-21 • via Nuitee
D
Dulce • couple • pt
8
2026-05-21 • via Nuitee
A
Azin • solo_traveller • ir
9
Pros:

Clean and beautiful room, friendly staff, and complimentary drinks

Cons:

Access to the parking area was a bit confusing, but they guided us well.

2026-05-21 • via Nuitee
E
Esther • solo_traveller • fr
9
2026-05-21 • via Nuitee
K
Karin • solo_traveller • se
6
2026-05-21 • via Nuitee