Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Spacious room
Good value for money
Cons:
Cleanliness issues
Inflexible service
Limited breakfast options

Categories

Cleanliness
7.43
Several reviews indicated cleanliness issues, including a small bathroom shelf and some comments on overall cleanliness.
Service
8.4
Standard quality for this hotel tier, with some negative comments about inflexibility, but overall satisfactory.
Location
8.94
Excellent comments about convenience to transport and the proximity to downtown.
Room Quality
7.89
Generally positive remarks about spacious rooms, but some noted the lack of furniture and temperature issues.
Amenities
8.42
Appreciation for 24/7 coffee availability, although some areas for improvement were noted.
Value for Money
7.88
Mixed feedback with mention of room prices versus breakfast quality, indicating possible improvements needed.
Food and Beverage
7.43
Breakfast received some negative comments regarding options and freshness, impacting the score.
Overall Experience
8.4
General sentiment indicates guests left satisfied, though there were noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Modern Accommodation in Bern

Convenient Amenities: Located just 700 meters from Bärengraben, prizeotel Bern-City offers a shared lounge, private parking, terrace, and bar for guests to enjoy. The 3-star hotel provides free WiFi, a 24-hour front desk, and a business centre for added convenience.

Comfortable Rooms: Each room at the hotel is equipped with a desk, flat-screen TV, private bathroom, and cozy bed linen and towels, ensuring a comfortable stay for all guests.

Explore Bern: Guests can indulge in various activities in and around Bern, such as cycling, with popular attractions like Bernexpo, Bern Clock Tower, and Münster Cathedral nearby.

Book your stay at prizeotel Bern-City for a modern and comfortable experience in the heart of Bern.

Important information:

Please note that there are no extra beds available in this accommodations. Please note that no cash payment is possible at the hotel, either at the reception or at the bar. Breakfast is free of charge for children aged 0–5 years. A breakfast surcharge of EUR 8,90 per child, per day applies for children aged 6–12 years.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 15209 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.4
E
Eylül Yüce couple tr
9
comfy and near center
Pros:

It was close to center and had a huge supermarket next to the hotel. The bus, that goes to the train station, has a stop in front of the hotel. The bed was comfy.

Cons:

The room did not have a refrigerator and kettle.

2026-02-14 via Nuitee
H
Hélène solo_traveller be
9
Pros:

Propreté, chaleur, gentillesse à l'accueil, thé et cafés offerts.

Cons:

Peu de poste francophone à la télé.

2026-02-14 via Nuitee
R
Rebekka couple de
9
2026-02-14 via Nuitee
H
Haïdy solo_traveller fr
6
Pros:

le petit déjeuner, l'emplacement et le personnel

Cons:

Il y avait des tâches sur le drap et housse couette. C'est inquiétant si le personnel ne change pas les draps après le départ des clients. Le lavabo aussi etait bouché à l'arrivée.

2026-02-14 via Nuitee
L
Lionel couple fr
7
2026-02-14 via Nuitee
M
Maria family_with_children mx
8
2026-02-14 via Nuitee
H
Hugo couple ch
9
2026-02-14 via Nuitee
G
Gerhard solo_traveller de
8
Pros:

Hotel mit gutem Preis-Leistungsverhältnis in guter Lage nahe Altstadt

2026-02-13 via Nuitee
L
Ludvig solo_traveller se
6
2026-02-13 via Nuitee
Z
zuhernageb couple ly
8
2026-02-13 via Nuitee
L
Laurent couple fr
9
Excellent hôtel proche de l'Arena FestHalle pour les concerts 🤘
Pros:

Le personnel est super sympa 👍
La chambre était propre.
C'est très calme.
La literie est très confortable.
Les petits déjeuners sont copieux 👍

Cons:

Rien

2026-02-13 via Nuitee
D
Danielle solo_traveller ch
9
2026-02-13 via Nuitee
B
Boiko couple ch
8
2026-02-13 via Nuitee
H
Hanife couple ch
8
2026-02-13 via Nuitee
B
Bernard family_with_children ch
7
2026-02-13 via Nuitee
K
Khatun couple ch
3
Ich komme nie mehr wieder.
Pros:

Bar im Obergeschoss war schön. Die Keller haben mich gut bedient & waren auch sehr höflich & zuvorkommend.

Cons:

Die Glocke zum Türöffner ging nicht in der Parkhaus, ich musste rundherum ums Gebäude laufen mit Gebäck. Die Nachttischlampe war abgebrochen. Der Check out war erst um 12:00 aber der Putzdienst kann viel führer zum Putzen während ich noch schlief. An der Rezept könnte ich nicht auf Schweizer deutsch eincheken. Ich würde nicht erst genommen, als ich an der Rezeption meine Probleme mit der Glocke zum Türöffnen des Parkhauses mitteilte.

2026-02-13 via Nuitee
J
Jolanta couple ch
8
2026-02-13 via Nuitee
E
Elena couple it
9
2026-02-12 via Nuitee
D
Dr. Mondie solo_traveller de
8
2026-02-12 via Nuitee
P
Petra solo_traveller at
9
2026-02-12 via Nuitee