Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Spacious room
Good value for money
Cons:
Cleanliness issues
Inflexible service
Limited breakfast options

Categories

Cleanliness
7.43
Several reviews indicated cleanliness issues, including a small bathroom shelf and some comments on overall cleanliness.
Service
8.4
Standard quality for this hotel tier, with some negative comments about inflexibility, but overall satisfactory.
Location
8.94
Excellent comments about convenience to transport and the proximity to downtown.
Room Quality
7.89
Generally positive remarks about spacious rooms, but some noted the lack of furniture and temperature issues.
Amenities
8.42
Appreciation for 24/7 coffee availability, although some areas for improvement were noted.
Value for Money
7.88
Mixed feedback with mention of room prices versus breakfast quality, indicating possible improvements needed.
Food and Beverage
7.43
Breakfast received some negative comments regarding options and freshness, impacting the score.
Overall Experience
8.4
General sentiment indicates guests left satisfied, though there were noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Modern Accommodation in Bern

Convenient Amenities: Located just 700 meters from Bärengraben, prizeotel Bern-City offers a shared lounge, private parking, terrace, and bar for guests to enjoy. The 3-star hotel provides free WiFi, a 24-hour front desk, and a business centre for added convenience.

Comfortable Rooms: Each room at the hotel is equipped with a desk, flat-screen TV, private bathroom, and cozy bed linen and towels, ensuring a comfortable stay for all guests.

Explore Bern: Guests can indulge in various activities in and around Bern, such as cycling, with popular attractions like Bernexpo, Bern Clock Tower, and Münster Cathedral nearby.

Book your stay at prizeotel Bern-City for a modern and comfortable experience in the heart of Bern.

Important information:

Please note that there are no extra beds available in this accommodations. Please note that no cash payment is possible at the hotel, either at the reception or at the bar. Breakfast is free of charge for children aged 0–5 years. A breakfast surcharge of EUR 8,90 per child, per day applies for children aged 6–12 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 16776 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.4
H
Hamza Kamal • solo_traveller • sa
5
Pros:

No air conditioning was working.

Cons:

No air conditioning was working for the whole 3 nights stay.

2026-07-25 • via Nuitee
O
Oliver • couple • ch
7
2026-07-25 • via Nuitee
K
Karen • couple • gb
3
Disappointed
Pros:

Once we found the parking the garage was good and spaces large enough for big vehicles

Cons:

You have to pay for parking, and not where you would think it is where the signs of the hotel was.

Room was very basic, tele didn’t work. Nor the air charge point.

Very little plug sockets

Shower was not that powerful
Location didn’t have the feel of Switzerland

Came away disappointed especially considering the cost of the hotel

2026-07-25 • via Nuitee
E
Elena • couple • it
9
Pros:

Pulizia e posizione davvero ottime. Camera molto grande

2026-07-25 • via Nuitee
F
Fabian • extended_group • ch
1
„auf Nimmerwiedersehen“
Pros:

Roof-Top-Bar und deren kompetenten Barkeeper - äußerst Kundenorientiert und speditiv

Cons:

-Lange Wartezeiten an der Reception, auch bei allgemeinen Fragen oder Bestellung eines Getränkes
-Nur Handtücher-Wechsel ohne Zimmerreinigung
-Null Vorbereitung aller Gäste bei CheckIn - was zu diesen extremen Wartezeiten führt
-

2026-07-25 • via Nuitee
J
JAVIER • couple • es
8
Pros:

Ubicación

2026-07-25 • via Nuitee
U
Udayyan • extended_group • in
1
2026-07-25 • via Nuitee
M
Max • solo_traveller • ch
9
2026-07-25 • via Nuitee
E
Ernst • solo_traveller • ch
8
Sehr praktisch und gut glegen
Pros:

Die Effizienz

2026-07-25 • via Nuitee
J
Jean-Louis • extended_group • fr
3
2026-07-25 • via Nuitee
N
Nemanja • solo_traveller • ch
9
2026-07-25 • via Nuitee
S
Sonia • extended_group • fr
8
Pros:

Bel hôtel propre bien placé

2026-07-25 • via Nuitee
S
Sevgi • couple • nl
7
2026-07-25 • via Nuitee
H
HUANG • solo_traveller • it
10
Pros:

干净卫生

2026-07-25 • via Nuitee
E
Emanuela • couple • it
9
Una notte a Berna
Pros:

Hotel moderno, personale gentile letti comodissimi,fermata bus davanti gratuiti per gli ospiti dell’hotel , in pochi minuti in centro,colazione molto buona.Consigliato

Cons:

Mancanza di frigo

2026-07-25 • via Nuitee
J
Jesper • couple • dk
8
2026-07-24 • via Nuitee
H
Halmat • extended_group • se
7
Pros:

fräschhet. bekvämt

Cons:

ac luftkonditionering

2026-07-24 • via Nuitee
A
Ayesha • family_with_children • es
1
Pros:

The property is good but no cleaning in the room

Cons:

Bus stop near to hotel

2026-07-24 • via Nuitee
Z
zhihong • extended_group • cn
10
perfect
Pros:

Elias 非常专业 给我们详细的讲解了停车以及公交票的使用 英语非常好 与他沟通很愉快 这是我在全球旅行住过的酒店里面遇到最专业的服务人员。酒店性价比很高，房间面积堪比和中国同价位的酒店

Cons:

我们下午入住时有人开门

2026-07-24 • via Nuitee
C
Cristina • solo_traveller • es
9
Pros:

El silenci. Està davant la parada del tramvia que et deixa al centre en menys de 10 minuts. Tens una màquina de cafè gratuït al hall que es d'agrair. Però no hi havia xocolata calenta pels no cafetera a la nit.

Cons:

No canvien les tovalloles a no ser que estiguin al terra segons les instruccions. Però no és el cas: no ens les van canviar. Adrià nevera a l'habitació.

2026-07-24 • via Nuitee