Holiday Inn - Lusaka by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (358 reviews)
Cnr Birdcage Walk and Haile Selassie Avenue , Lusaka , zm

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and pleasant environment
Good value for money
Cons:
Breakfast service issues
Location not ideal for some guests
Distance to amenities

Categories

Cleanliness
9.15
General sentiment noted for clean spaces and rooms.
Service
9.99
Positive mentions of staff friendliness and helpfulness.
Location
8.66
Location received mixed feedback with some mentions of distance to attractions.
Room Quality
9.61
Positive feedback on room quality, spacious and clean.
Amenities
8.64
Amenities mentioned as standard, with some limitations noted.
Value for Money
9.6
Guests felt it was a good value with service reflecting the price.
Food and Beverage
8.15
Some complaints regarding breakfast service.
Overall Experience
9.82
Overall positive experience with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Accommodation
Holiday Inn - Lusaka, an IHG Hotel offers air-conditioned rooms with modern amenities like flat-screen TVs, private bathrooms, and even kitchens in selected rooms. The hotel's city views and terrace add to the charm of the stay.

Top-Notch Facilities
Enjoy a refreshing swim in the outdoor pool, stay active in the fitness centre, or unwind in the shared lounge. The hotel also provides free WiFi, room service, and luggage storage for utmost convenience.

Delicious Dining Options
Start your day with a buffet breakfast or opt for a continental or Full English/Irish breakfast. Guests can also savor meals at the on-site restaurant or grab a drink at the bar.

Experience comfort and luxury at Holiday Inn - Lusaka, an IHG Hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 358 reviews
Cleanliness: 9.15
Service: 9.99
Location: 8.66
Room Quality: 9.61
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 8.15
Overall Experience: 9.82
C
CHILUNGAMO • solo_traveller • mw
8
2026-05-08 • via Nuitee
R
Ruth • solo_traveller • na
8
Beautiful hotel and spacious rooms!
Pros:

It was clean and had an exceptional breakfast!

2026-05-06 • via Nuitee
E
Emily • couple • mw
10
2026-05-04 • via Nuitee
M
Mohanasundar • solo_traveller • nl
8
2026-04-27 • via Nuitee
M
Muleabai • solo_traveller • zm
9
2026-04-27 • via Nuitee
M
Muleabai • solo_traveller • zm
9
Pros:

Great staff

Cons:

Nothing

2026-04-27 • via Nuitee
M
Mohanasundar • solo_traveller • nl
8
2026-04-27 • via Nuitee
M
Muleabai • solo_traveller • zm
8
Pros:

Everything was good

Cons:

Nill

2026-04-27 • via Nuitee
B
Banji • solo_traveller • zm
7
2026-04-25 • via Nuitee
S
Sakhile • couple • zw
8
2026-04-24 • via Nuitee
L
Lindsey • family_with_children • nl
8
Family holiday in Lusaka
Pros:

Prima hotel, goede locatie. je kan ook gebruik maken van de faciliteiten van het naastgelegen Continental hotel. De kamer was prima, een van de weinige hotels in Lusaka die voor een gezin met 2 kinderen geschikt is.

Cons:

Het restaurant was prima voor ontbijt maar beperkt voor de avond. Gelukkig kan het naastgelegen hotel dat ruimschoots goedmaken. Het zwembad was niet verwarmd en erg koud.

2026-04-24 • via Nuitee
H
HARUN • solo_traveller • tz
8
Pros:

İyi

2026-04-20 • via Nuitee
M
mvula • solo_traveller • zm
8
Pros:

The ambience

Cons:

The staff wasn't so welcoming, they do not escort guests to their rooms and I didn't like the fact that the morning meal /breakfast could not be packed as I was rushing for a meeting.

2026-04-14 • via Nuitee
D
Dorothy • family_with_children • ke
9
A great stay at Holiday Inn
Pros:

The rooms have full facilities that allow you flexibility to restock what you need and even cook or get takeout

Cons:

The day room rate is quite expensive

2026-04-10 • via Nuitee
J
Jennifer • couple • ug
9
2026-04-10 • via Nuitee
• solo_traveller • zm
10
2026-04-07 • via Nuitee
H
HW • solo_traveller • za
10
Excellent stay, staff is very helpful and friendly
2026-03-28 • via Nuitee
K
Kuwa • solo_traveller • za
9
Pros:

I was upgraded to a 1 bedroomed suit, it was super and the gesture was a nice one. The apartment was very clean and good

Cons:

I did not like my dinner, it was not well cooked and the traditional vegetables had a bad taste

2026-03-25 • via Nuitee
E
Evie • solo_traveller • zw
10
Great service and hospitality- will be back soon
2026-03-24 • via Nuitee
S
Stacey Terence • solo_traveller • zw
8
2026-03-23 • via Nuitee