Holiday Inn - Lusaka by IHG

Hotels
Holiday Inn Hotels & Resorts
9.2 (432 reviews)
Cnr Birdcage Walk and Haile Selassie Avenue , Lusaka , zm

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and pleasant environment
Good value for money
Cons:
Breakfast service issues
Location not ideal for some guests
Distance to amenities

Categories

Cleanliness
9.15
General sentiment noted for clean spaces and rooms.
Service
9.99
Positive mentions of staff friendliness and helpfulness.
Location
8.66
Location received mixed feedback with some mentions of distance to attractions.
Room Quality
9.61
Positive feedback on room quality, spacious and clean.
Amenities
8.64
Amenities mentioned as standard, with some limitations noted.
Value for Money
9.6
Guests felt it was a good value with service reflecting the price.
Food and Beverage
8.15
Some complaints regarding breakfast service.
Overall Experience
9.82
Overall positive experience with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Accommodation
Holiday Inn - Lusaka, an IHG Hotel offers air-conditioned rooms with modern amenities like flat-screen TVs, private bathrooms, and even kitchens in selected rooms. The hotel's city views and terrace add to the charm of the stay.

Top-Notch Facilities
Enjoy a refreshing swim in the outdoor pool, stay active in the fitness centre, or unwind in the shared lounge. The hotel also provides free WiFi, room service, and luggage storage for utmost convenience.

Delicious Dining Options
Start your day with a buffet breakfast or opt for a continental or Full English/Irish breakfast. Guests can also savor meals at the on-site restaurant or grab a drink at the bar.

Experience comfort and luxury at Holiday Inn - Lusaka, an IHG Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Location

Guest Reviews

9.2
Based on 432 reviews
Cleanliness: 9.15
Service: 9.99
Location: 8.66
Room Quality: 9.61
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 8.15
Overall Experience: 9.82
R
Ryan couple pt
10
2026-09-10 via Nuitee
M
Mirriam Shakafuswa couple zm
3
The bed was not comfortable.
Cons:

I could not utilize my bonus points for accommodation. Booking.Com should have an option for clients to utilize points

2026-09-10 via Nuitee
B
Bob solo_traveller za
10
Convinient place and very comfortable
Pros:

It’s very safe and on point

2026-09-09 via Nuitee
A
A solo_traveller gb
8
Pricey for a 4-star. But worth it.
Pros:

Overall, this is a high-quality hotel that offers good value for money. It has been recently renovated to a standard that far exceeds several 5-star properties in Lusaka. The room, in particular, was very nice, modern, spacious, and in great condition. The bathroom, however, was quite small and a little disappointing. Outside of the room, the rest of the property is exactly what you would expect from a solid 4-star hotel. It won't take your breath away but will meet your expectations. The restaurant food is well-priced, tastes fine, and offers a decent variety. A major highlight is the gym; it is exceptional and easily one of the best I’ve used in Lusaka, as it shares facilities with the luxury 5-star InterContinental next door.

Cons:

I travel to Lusaka regularly and have stayed at almost every 5-star property in the city. This hotel beats most of them. Especially when it comes to the rooms, and offers much better value for money since it charges 4-star rates (even if it is on the pricier end for a 4-star). It is worth noting that overall hotel standards in Lusaka are notoriously poor, but by local standards, this is one of the very few properties I would recommend.

2026-09-08 via Nuitee
I
Ignatius couple na
9
I shall always make use of the hotel.
Pros:

Environment and service

Cons:

Friendship

2026-09-05 via Nuitee
I
ibrahim ethem couple tr
10
2026-08-31 via Nuitee
D
Donovan solo_traveller za
10
What wonderful staff
Pros:

Friendly - attention to details

Cons:

Clean and neat

2026-08-29 via Nuitee
A
Ahmed extended_group eg
10
2026-08-26 via Nuitee
A
axmad couple ke
7
2026-08-25 via Nuitee
N
Nirmalya solo_traveller in
10
Truly mesmerizing stay in Lusaka with Holiday Inn with excellent location advantage and great experience!
Pros:

Excellent location and value for money for business and both personal stay . IHG and Holiday Inn are both connected in same property with huge amenities in Lusaka . Really enjoyed my stay there . The hotel is very clean and bedsheets are changed daily with super soft pillows and milk white bedsheets with midium mattress for best comfort after a hectic day . Also the garden view with parking thru the window was a bonus !

Cons:

May be if they can include some more good variety for buffet .

2026-08-25 via Nuitee
C
Carlos solo_traveller mz
8
2026-08-24 via Nuitee
A
Abdijalil solo_traveller so
10
It was memorable stay
Pros:

Location was excellent, the property was clean

Cons:

NA

2026-08-20 via Nuitee
N
Ndzulo solo_traveller us
1
2026-08-13 via Nuitee
A
Andre solo_traveller gb
10
2026-08-12 via Nuitee
couple zm
10
2026-08-09 via Nuitee
T
Taona solo_traveller zm
10
Excellent
Pros:

Homily

Cons:

The peace

2026-08-09 via Nuitee
J
James solo_traveller us
9
Pros:

Outstanding breakfast buffet.

Cons:

Hotel taxis and purchases are about 4x as expensive as what you can get on Yango or the petrol station a half mile away.

2026-08-08 via Nuitee
W
webbym2021 Family Zambia
8
My Four-day experience at Holiday Inn - Lusaka, Zambia
Pros:

Rooms, the general environment or atmosphere, location or proximity to key meeting centres, and the staff are excellent. It is quiet, very clean and relatively good value for your money.
Breakfast is good though the main meals menu may need to be enhanced a little bit. The atmosphere was conducive for business discussions and relaxation.

2026-08-07 via Tripadvisor
M
Maciej solo_traveller pl
10
2026-08-05 via Nuitee
G
givemorem341 Business
10
Holiday Inn Lusaka Experience
Pros:

I appreciated the cleaningleness of the rooms and level of personalised details in welcoming. The waiters were friendly although the menu was limited especially on the local dishes

2026-08-03 via Tripadvisor