Holiday Inn - Lusaka by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (366 reviews)
Cnr Birdcage Walk and Haile Selassie Avenue , Lusaka , zm

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and pleasant environment
Good value for money
Cons:
Breakfast service issues
Location not ideal for some guests
Distance to amenities

Categories

Cleanliness
9.15
General sentiment noted for clean spaces and rooms.
Service
9.99
Positive mentions of staff friendliness and helpfulness.
Location
8.66
Location received mixed feedback with some mentions of distance to attractions.
Room Quality
9.61
Positive feedback on room quality, spacious and clean.
Amenities
8.64
Amenities mentioned as standard, with some limitations noted.
Value for Money
9.6
Guests felt it was a good value with service reflecting the price.
Food and Beverage
8.15
Some complaints regarding breakfast service.
Overall Experience
9.82
Overall positive experience with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Accommodation
Holiday Inn - Lusaka, an IHG Hotel offers air-conditioned rooms with modern amenities like flat-screen TVs, private bathrooms, and even kitchens in selected rooms. The hotel's city views and terrace add to the charm of the stay.

Top-Notch Facilities
Enjoy a refreshing swim in the outdoor pool, stay active in the fitness centre, or unwind in the shared lounge. The hotel also provides free WiFi, room service, and luggage storage for utmost convenience.

Delicious Dining Options
Start your day with a buffet breakfast or opt for a continental or Full English/Irish breakfast. Guests can also savor meals at the on-site restaurant or grab a drink at the bar.

Experience comfort and luxury at Holiday Inn - Lusaka, an IHG Hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 366 reviews
Cleanliness: 9.15
Service: 9.99
Location: 8.66
Room Quality: 9.61
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 8.15
Overall Experience: 9.82
S
Sylvester • solo_traveller • ch
10
Pros:

One best place to be. Clean. Quiet. Breakfast. Try Tilapia fish here and you will thank me later!

2026-06-06 • via Nuitee
C
Cliff • family_with_children • zw
9
My stay was good.
Pros:

Location, cleanliness, hospitable staff at the reception. There is an excellent garden and the flowers are so refreshing.

Cons:

Bathroom extraction was not working.

2026-06-06 • via Nuitee
M
Martin • solo_traveller • ke
9
Pros:

Very clean

Cons:

Nothing

2026-06-05 • via Nuitee
H
Hande • family_with_children • us
10
Relaxing and comfortable stay with high-end details
Pros:

Wonderful hotel with very comfortable rooms and amazing staff. We had dinner and lunch at the on-premises restaurant and really enjoyed the food. Good location near the embassies but feels like a secluded haven from the city.

2026-06-05 • via Nuitee
B
Boluwasope • couple • ng
9
Best Holiday Inn I’ve stayed in. My room was even upgraded to a one bedroom apartment. Very spacious and clean and in a
Pros:

Very neat and clean. Staff were also friendly

Cons:

Wish there was somewhere to eat downstairs and relax for food ordered outside if you don’t want to eat in your room.

2026-06-04 • via Nuitee
M
Mohanasundar • solo_traveller • nl
8
2026-06-02 • via Nuitee
S
Sylvia • couple • gb
8
Friendly clean good hotel experience. Thank you
Pros:

Staff were great. Oliver restaurant, Asan head house keeping and Anne I think from reception. In fact the reception staff were polite and helpful

Cons:

Need a better bar area

2026-05-31 • via Nuitee
K
Kapapula • solo_traveller • zm
9
Great
Pros:

My bill at check in was more than the amount shown on the booking app which was a little disappointing

2026-05-30 • via Nuitee
M
Muleabai • solo_traveller • zm
10
Pros:

All was really good

2026-05-30 • via Nuitee
S
Sylvia • couple • gb
8
Was value for money
Pros:

Rooms are well decorated and very clean

Cons:

The bar area is lacking

2026-05-28 • via Nuitee
R
Rujeko • couple • zw
7
Pros:

Friendly staff

Cons:

No heater in our room aircon had cold air only

2026-05-19 • via Nuitee
P
Protase • solo_traveller • ke
9
Pros:

Everything

Cons:

Just maintain the standards

2026-05-16 • via Nuitee
M
MTIGA • solo_traveller • tz
9
Will definitely visit again whenever I’m in Lusaka
Pros:

Friendly staffs and very comfortable

Cons:

None so far

2026-05-16 • via Nuitee
D
Denis • extended_group • tz
9
Pros:

location of the hotel relative to important services availability

2026-05-16 • via Nuitee
O
Oskar • couple • at
9
Nice stay in the center of town
Pros:

Very nice staff and good location

Cons:

Nothing!

2026-05-15 • via Nuitee
T
Trevor • solo_traveller • za
10
2026-05-15 • via Nuitee
I
Investments • solo_traveller • zm
10
relaxing with great comfort
Pros:

Location

Cons:

Room cleanness

2026-05-13 • via Nuitee
B
Benjamin • solo_traveller • gb
8
Pros:

Got upgraded to a larger room which was very nice. Room was very spacious and comfortable. The food was great. All around good service

Cons:

Staff didn't step in when another guest was playing loud music from her phone at breakfast, which obviously bothered several other guests

2026-05-13 • via Nuitee
C
CHILUNGAMO • solo_traveller • mw
8
2026-05-08 • via Nuitee
R
Ruth • solo_traveller • na
8
Beautiful hotel and spacious rooms!
Pros:

It was clean and had an exceptional breakfast!

2026-05-06 • via Nuitee