Holiday Inn - Lusaka by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (323 reviews)
Cnr Birdcage Walk and Haile Selassie Avenue , Lusaka , zm

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and pleasant environment
Good value for money
Cons:
Breakfast service issues
Location not ideal for some guests
Distance to amenities

Categories

Cleanliness
9.15
General sentiment noted for clean spaces and rooms.
Service
9.99
Positive mentions of staff friendliness and helpfulness.
Location
8.66
Location received mixed feedback with some mentions of distance to attractions.
Room Quality
9.61
Positive feedback on room quality, spacious and clean.
Amenities
8.64
Amenities mentioned as standard, with some limitations noted.
Value for Money
9.6
Guests felt it was a good value with service reflecting the price.
Food and Beverage
8.15
Some complaints regarding breakfast service.
Overall Experience
9.82
Overall positive experience with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Accommodation
Holiday Inn - Lusaka, an IHG Hotel offers air-conditioned rooms with modern amenities like flat-screen TVs, private bathrooms, and even kitchens in selected rooms. The hotel's city views and terrace add to the charm of the stay.

Top-Notch Facilities
Enjoy a refreshing swim in the outdoor pool, stay active in the fitness centre, or unwind in the shared lounge. The hotel also provides free WiFi, room service, and luggage storage for utmost convenience.

Delicious Dining Options
Start your day with a buffet breakfast or opt for a continental or Full English/Irish breakfast. Guests can also savor meals at the on-site restaurant or grab a drink at the bar.

Experience comfort and luxury at Holiday Inn - Lusaka, an IHG Hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 323 reviews
Cleanliness: 9.15
Service: 9.99
Location: 8.66
Room Quality: 9.61
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 8.15
Overall Experience: 9.82
C
Chizawu • couple • zm
7
2026-02-10 • via Nuitee
C
Chizawu • solo_traveller • zm
7
2026-02-10 • via Nuitee
M
Marian N • solo_traveller • zm
10
2026-02-09 • via Nuitee
P
Peter Jason • couple • gb
9
Holiday Inn is always HOME
Pros:

Breakfast was amazing. They had a good selection and everything was fresh. The staff were equally very helpful.

Cons:

There was anything really that did spike. Had a good time

2026-01-30 • via Nuitee
C
Conlon • solo_traveller • ie
10
excellent
Pros:

Good Breakfast , Frendly staff

Cons:

n/a

2026-01-27 • via Nuitee
P
Pragnesh • couple • ke
8
2026-01-26 • via Nuitee
M
Mhango • family_with_children • za
9
Cons:

Waiters don't, serve coffee and no coffee machine for self service

2026-01-23 • via Nuitee
M
Mhango • family_with_children • za
9
2026-01-23 • via Nuitee
N
Nicole • solo_traveller • za
9
The staff were so friendly and helfpul and the rooms and facilities were pristine.
2026-01-20 • via Nuitee
D
Dr. Mwaka • couple • zm
8
Good.
Pros:

The location is always great. Love the variety in breakfast.

Cons:

Was a little surprised that housekeeping didn’t clean up our room. And it took a bit of time to rectify.

2026-01-20 • via Nuitee
B
Bradley • solo_traveller • ke
10
Pros:

Incredible staff experience , I had stayed before abd the staff have improved 10 fold. Exceptional staff engagement from start to finish

2026-01-20 • via Nuitee
D
Dr. Mwaka • couple • zm
9
Annie at the front desk was awesome
Pros:

Location is always great. Staff always helpful.

Cons:

Nothing

2026-01-19 • via Nuitee
L
LUCY • solo_traveller • mw
8
It was nice, I only wish the rooms were slightly bigger as well as the shower.
Pros:

It was good

Cons:

N/A

2026-01-19 • via Nuitee
J
JIAXIN • solo_traveller • cn
9
2026-01-19 • via Nuitee
N
Nolwenn • extended_group • ae
8
2026-01-19 • via Nuitee
M
Mhango • solo_traveller • za
9
Cons:

Service by waiters was not good. One has to order coffee but they mostly focused on removing plates

2026-01-18 • via Nuitee
S
Sauti • family_with_children • mw
9
Fulfilling
Pros:

Breakfast was very good

2026-01-17 • via Nuitee
R
Roreen • solo_traveller • zm
7
2026-01-13 • via Nuitee
Z
Zulfikar • extended_group • tz
10
2026-01-03 • via Nuitee
L
Lianie Beth • couple • ph
10
I had a quiet , relaxed and amamzing stay!
Pros:

Prestige and clean

Cons:

Location

2026-01-03 • via Nuitee