Moxy Chester

Hotels
Marriott
9 (149 reviews)
70 Boughton Street, Chester, England, CH3 5BS , Chester , GB

Pets allowed

Facilities

Electric car charging station
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Library
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Comfortable beds
Cons:
Noise from renovations
Cleanliness issues
Parking difficulties

Categories

Cleanliness
7.46
The room was not very clean unfortunately, with issues noted in some reviews.
Service
9.43
All of the staff I spoke to were friendly and attentive.
Location
9.47
Great hotel in a fantastic location, as noted positively in several reviews.
Room Quality
8.92
Rooms were described as clean and comfortable, although some issues were noted.
Amenities
8.95
Good amenities, but some guests desired more refreshment options.
Value for Money
9.41
Great value mentioned for the comfort and services provided.
Food and Beverage
9.46
Breakfast was highly rated among guests.
Overall Experience
8.93
Overall, experiences varied, but many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:49

Property Description

Experience a vibrant and modern stay at Moxy Chester, where comfort meets convenience.

Delicious Dining Options
Savor mouthwatering meals at our on-site restaurant and unwind with a refreshing drink at the bar/lounge. Enjoy our cooked-to-order breakfast available daily to kickstart your day.

Connectivity & Convenience
Stay connected with complimentary wired and wireless internet access throughout the hotel. Our guest rooms are outfitted with flat-screen TVs, electric kettles, and comfortable work desks to ensure you feel right at home.

Prime Location
Situated within walking distance of iconic attractions like Chester City Walls, Grosvenor Park, and the historic Roman Amphitheatre, Moxy Chester places you in the heart of everything.

Don't miss the chance to elevate your stay—book your room at Moxy Chester today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 66

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9
Based on 149 reviews
Cleanliness: 7.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
J
Jordan solo_traveller gb
8
Pros:

Gorgeous hotel, everything I imagined, also received an upgrade on the room due to it being part of our honeymoon, very friendly and helpful staff!
The room was fantastic, the bed was so comfy, very modern features and appliances, great TV, and air conditioned rooms an absolute blessing away from the heat!
The decor is fantastic, lovely concept spaces and an ideal location

Cons:

Though grateful to receive free welcome drink vouchers we were told they covered cocktails/mocktails however later on when we came to order them, the drinks were made, went to hand the vouchers over to be told they don't cover the cocktails on the list just a complimentary punch style cocktail, if this had been explained prior or payment taken before the drinks were made it would have avoided a frustrating situation whereby the drinks needed paying for in full and the vouchers went unused.
Due to this unwanted expense (at the end of a week on holiday) I also opted out of spending on breakfast which I was looking forward to having.

Prior to the next point a big thank you to the gentleman that sorted this issue for us at the time.

The parking situation is a nightmare, a hotel with so many rooms should have a much bigger car park or (given location) no car park at all, roughly 25 spaces at £10 to park overnight, while Waitrose next door has a very large car park, perhaps something could be worked out there between the businesses that would be mutually beneficial. We had parked earlier in the day to check in, later on we went out for dinner and I opted to drive, as soon as my car left the space another car had been sat waiting for someone to move and swooped in to take the space. When I returned there were no spaces left and I had already paid the £10 via the online service to cover the parking. Again big thank you to the gentleman that then sorted this so that we could still park on site by moving some posts. However it seems like it must cause a daily headache between guests and staff.

2026-07-18 via Nuitee
E
Elizabeth couple gb
5
2026-07-18 via Nuitee
C
Chi Leung family_with_children hk
8
Good choice for family
Pros:

Air cond is cold enough. Spacious

Cons:

Not enough car parks and carpark has to be charged. Rubbish bins in the toilet has not been cleared everyday

2026-07-17 via Nuitee
T
Tracy solo_traveller fr
10
A friendly and welcoming hotel in an excellent location
Pros:

The staff were excellent, helpful, and very kind. The bed was super comfortable. I enjoyed the breakfast, which had great options.

Cons:

Limited parking, and that it isn't possible to reserve a space.

2026-07-17 via Nuitee
C
colin couple gb
10
a great place to stay in chester
Pros:

easy calm and relaxed the staff were lovely esp hannah who checked us in
great bed and bed linen and pillows
lovely breakfast and a great place to stay in chester

Cons:

nothing !

2026-07-17 via Nuitee
N
Nathan couple gb
10
2026-07-16 via Nuitee
G
Gordon couple gb
7
Really nice hotel, good value for money and lovely staff, would stay here again
Pros:

Well located, decent room for the price and very friendly and helpful staff members.

Cons:

The only gripe I had was about the tv, which we couldn’t for the life of us figure out. It seemed to have multiple different channel guides, loads of different options but we couldn’t figure any of it out, the remote buttons didn’t correspond to some of the functions either so that was like a puzzle

2026-07-16 via Nuitee
R
Rebecca couple gb
8
2026-07-16 via Nuitee
D
Dierre extended_group br
9
Um pouco caro para o que oferece
Pros:

Localização

2026-07-15 via Nuitee
M
Marinescu solo_traveller ro
10
Pros:

Excellent location, overseeing the canal. Close to the train station and to the city center. Very clean and quiet.

2026-07-15 via Nuitee
D
Dave couple gb
10
Ace 👍
Pros:

Everything

Cons:

Nothing

2026-07-15 via Nuitee
P
Paul couple gb
9
2026-07-15 via Nuitee
L
Leah couple gb
10
Second time staying at moxy. Will definitely be back again
Pros:

Staff really welcoming, clean room, comfy bed

2026-07-15 via Nuitee
A
Angela extended_group gb
10
An amazing stay after a long drive would absolutely stay again
Pros:

It was a wim that we stayed but WOW it’s was beautiful comfortable and friendly. Air conditioning and foot lights under the bed it was amazing

Cons:

Nothing

2026-07-15 via Nuitee
J
James family_with_children gb
10
2026-07-15 via Nuitee
A
Angela couple gb
10
Close to shops room was very cool not to hot was just a nice place to stay
Pros:

The staff was polite there nothing to complain about nice place to stay at will be definitely booking the hotel again

Cons:

I like everything about the property the only thing they didn’t have Netflix channel but a good hotel

2026-07-14 via Nuitee
C
Charles solo_traveller gb
9
2026-07-14 via Nuitee
A
Abileigh couple gb
7
Lovely hotel
Pros:

Lovely property, good amenities, lovely beer garden to the rear. Staff were so helpful and lovely!

Cons:

I have also stayed in moxy York and I feel their bar and games are just a bit better, but this is just more personal preference!

2026-07-14 via Nuitee
A
Andrew couple gb
8
2026-07-14 via Nuitee
W
Winston solo_traveller gb
9
2026-07-14 via Nuitee