Moxy Chester

Hotels
•
Moxy Hotels
8.8 (4956 reviews)
Boughton , Chester , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (including praised first-aiders)
Very clean rooms
Excellent location - short walk to town/centre
Comfortable beds and good room comfort
Modern design and good social/bar area
Spacious rooms with good air conditioning/soundproofing
Affordable pricing/value for many guests
Helpful extras (stored luggage, late checkout)
Cons:
Limited and paid parking (renewal every 24 hours)
Breakfast quality/choice often criticised and seen as poor value
No convenient place to hang a second towel / towel-replacement system
Occasional small cleanliness/maintenance issues (yellow grout stains, cups sliding)
Difficult to find by car with some mapping apps
Night-time under-bed light that can be intrusive

Categories

Cleanliness
9
Multiple guests praised rooms as very clean and spotless; a few minor issues reported (yellow grout stains, occasional missed replenishment).
Service
9.5
Staff repeatedly described as friendly, helpful and professional (including praised first-aiders and helpful front-of-house shifts).
Location
9.5
Many comments call the location perfect or ideal, typically a short walk to town/centre.
Room Quality
9.2
Rooms noted as modern, comfortable and well equipped with very comfortable beds, good soundproofing and AC in several reviews.
Amenities
8
Good social bar and modern communal areas noted; parking and some in-room practicalities (towel hanging, cup stability) were seen as weaker points.
Value for Money
9
Many guests felt the price was affordable and good value overall, though a few cited breakfast as poor value.
Food and Beverage
7
Breakfast received several negative comments (limited choice, undercooked, not worth price); bar/food generally okay but drinks viewed as pricey.
Overall Experience
9.2
Overall sentiment is very positive — friendly staff, clean modern rooms and ideal location — tempered by parking and breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 21:21

Property Description

Modern and Convenient Accommodation
Experience the vibrant atmosphere at Moxy Chester, a 4-star hotel located near Chester Racecourse and Chester Zoo. Enjoy air-conditioned rooms with free WiFi and a stylish bar to unwind after a day of exploring.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring a flat-screen TV, free toiletries, and a desk for your convenience. Our 24-hour front desk and business centre ensure all your needs are met during your stay.

Delicious Buffet Breakfast and Nearby Attractions
Start your day with a delicious buffet breakfast before heading out to explore nearby attractions like Albert Dock and M&S Bank Arena Liverpool. Book your stay at Moxy Chester for a memorable experience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay.

Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 4956 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 9.2
Amenities: 8
Value for Money: 9
Food and Beverage: 7
Overall Experience: 9.2
L
Laura • extended_group • gb
10
2026-09-19 • via Nuitee
K
Kelly • extended_group • gb
8
2026-09-19 • via Nuitee
M
Mark • couple • gb
8
2026-09-19 • via Nuitee
D
Darren • couple • gb
8
2026-09-19 • via Nuitee
E
Emma • couple • gb
9
An excellent stay and would definitely recommend
Pros:

Breakfast was excellent and the staff were polite and extremely helpful. Location perfect too.

2026-09-19 • via Nuitee
R
Richard Stevenson29 • solo_traveller • gb
8
Pros:

Good size room, big comfortable bed

Cons:

Shower screen was quite dirty. Bed was missing a padded headboard (presumably) as there were 4 velcro strips on the wooden headboard

2026-09-19 • via Nuitee
H
Helen • couple • gb
8
Good room, good value
Pros:

Great - so easy from the train station

Cons:

A little further from the town than I thought but no big deal.
The room was dusty and the climate control was not user friendly

2026-09-19 • via Nuitee
S
Sian • couple • gb
10
2026-09-19 • via Nuitee
A
andrew • solo_traveller • gb
9
We enjoyed our stay and would book again but would check whether there is at least one chair in the room
Pros:

Great location, friendly staff

Cons:

We stayed in a twin room, all good apart from lack of a chair to sit on, not too easy only having the bed to sit on to watch tv. Otherwise bed comfortable and good bathroom

2026-09-19 • via Nuitee
K
Karen BP • couple • gb
9
Great location for a friendly, comfortable hotel
Pros:

Second time we have stayed here- love the rooms- really comfortable beds. Hotel is close to the train station and canal area. Buffet breakfast very good again- lots of choice and plenty to fuel your day. Staff friendly and attentive as ever.

Cons:

Nothing really wrong with this hotel

2026-09-19 • via Nuitee
L
Lee • couple • gb
10
2026-09-19 • via Nuitee
J
Jiří • solo_traveller • cz
9
Typical high Moxy standard
Pros:

My third Moxy and just like the previous ones, this didn't disappoint in any way. Unlike competition, no signs of someone is trying to visibly save money on you :) Cleanliness perfect, the bed is again almost impossibly comfortable, sound isolation is good enough. Location is good, pricing is fair. Shower could have a bit more water pressure but that's nitpicking. Thanks and maybe see you again oneday :)

2026-09-18 • via Nuitee
R
Rachel • solo_traveller • gb
8
2026-09-18 • via Nuitee
H
Huong • couple • ch
8
2026-09-18 • via Nuitee
E
Erdan MONTANA • solo_traveller • fr
10
Pros:

Un accueil absolument parfait. Des gens très gentils et disponibles à tout moment.

Cons:

Rien

2026-09-18 • via Nuitee
O
Osborne • solo_traveller • gb
10
Pros:

Rooms were fantastic
Service excellent
All areas were clean

Cons:

Nothing

2026-09-18 • via Nuitee
F
Frances • couple • gb
7
Great staff. Lovely hotel, but no storage space in room.
Pros:

Really good cooked breakfast. Always replenished. Lots of continental options. Great and helpful staff.

Cons:

No storage in the rooms. One rail for hanging clothes and some hooks. Nowhere to store anything else, so lived out of a suitcase for most of our stay.

2026-09-17 • via Nuitee
S
Sarah • couple • gb
9
Pros:

Very clean and modern, would definitely recommend

Cons:

The free cocktail on arrival was only 1 option with or without gin dont like gin

2026-09-17 • via Nuitee
D
durnell • extended_group • gb
9
Amazing hotel, good location. Great rooms. Perfect for a girls weekend.
Pros:

The property was absolutely excellent! Perfect for a one night stay in Chester. We stayed as a group of 6 and all rooms were perfect, very clean and had everything you could need.

Cons:

The staff were lacking in assistance when I approached them about a payment issue, and so were the staff online. Although this problem was resolved a month later.

2026-09-17 • via Nuitee
S
samantha • solo_traveller • gb
7
2026-09-17 • via Nuitee