Home2 Suites By Hilton Columbus Polaris

Hotels
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Home2 Suites by Hilton
9 (705 reviews)
9101 Lyra Dr. , Columbus , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Food quality
Room comfort
Cons:
Inadequate cleaning
Noise disturbances
Outdated facilities

Categories

Cleanliness
8.46
Several comments on a lack of adequate cleaning service during stay.
Service
9.43
Mixed comments, but acceptable service quality with areas for improvement indicated.
Location
9.47
Location was mentioned positively as it was close to many attractions.
Room Quality
8.92
Rooms are nice and comfortable but had some complaints about the overall ambiance and specific issues.
Amenities
8.45
Amenity complaints such as the pool being cold and limited drink offerings.
Value for Money
8.41
Some concerns about pricing, but generally acceptable for the experience.
Food and Beverage
9.46
Breakfast and general food offerings were positively referenced.
Overall Experience
9.43
Despite some serious complaints, overall sentiments are generally favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:00

Property Description

Modern Amenities
Home2 Suites By Hilton Columbus Polaris offers a range of modern amenities including an indoor pool, fitness centre, and free WiFi for a comfortable stay.

Convenient Business Facilities
Guests can take advantage of the hotel's business centre, fax, and photocopying services, making it a perfect choice for business travelers.

Prime Location
Located near popular attractions like Columbus Zoo and Aquarium, this 3-star hotel is ideal for both leisure and business travelers visiting Columbus, Ohio.

Book your stay at Home2 Suites By Hilton Columbus Polaris now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

9
Based on 705 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
D
Debra • family_with_children • us
10
We were very pleased with our stay.
Pros:

Convenient

2026-08-15 • via Nuitee
S
Sharier • couple • us
8
2026-08-12 • via Nuitee
A
Asijah • couple • us
10
2026-08-03 • via Nuitee
S
Spears • solo_traveller • us
8
Shirt get away
Pros:

We liked the location.

Cons:

Room needed a few updates

2026-08-02 • via Nuitee
S
Stephen • couple • us
7
Pros:

Location was great!

2026-08-02 • via Nuitee
C
Charles • solo_traveller • us
8
Pros:

The clenlieness

Cons:

Breakfest wasn't the best

2026-07-20 • via Nuitee
B
Bryce • solo_traveller • us
9
Pretty cool place
Pros:

Our room had a small kitchenette which was unexpected but very appreciated! The breakfast was amazing! Different options everyday as well as the classic staples of waffles and cereal. They even had a yogurt dispenser! Loved that the windows had blackout curtains. You can sign into your streaming apps on the tv and the info is wiped when you check out. Even had YouTube on the tv!

Cons:

There is a nightly parking fee that I did not know about before arriving. They did waive it, since I had booked the room before the parking fee was enabled, which I appreciate. Something to keep in mind.

2026-06-10 • via Nuitee
M
Michele • couple • us
9
Great hotel...wonderful suite!!
Pros:

Breakfast was delicious and location was perfect

Cons:

The bed pillows were too,too soft!!! I much prefer a firm pillow. Hilton should offer a much better choice in pillows!!!

2026-06-10 • via Nuitee
A
Aaron • couple • us
8
2026-06-06 • via Nuitee
M
Michael • extended_group • us
9
Great place to stay just like being at home.
Pros:

Very clean, breakfast was great. Nice location to shopping.

Cons:

Pool water was very cold.

2026-06-06 • via Nuitee
• solo_traveller • gb
8
2026-05-27 • via Nuitee
S
Silvia • solo_traveller • sk
9
It was really good to stay at this hotel.
Pros:

The room was Nice big and comfortable.

Cons:

I really like the personal was really Nice.

2026-05-25 • via Nuitee
A
Andy • couple • us
9
2026-05-19 • via Nuitee
L
Luis • extended_group • pr
10
Excellent facilities, Location and Breakfast
Pros:

Excellent location

Cons:

Nothing

2026-05-17 • via Nuitee
A
Alyssa • couple • us
9
Nice place to stay
Pros:

Very nice facility and room. It had a dishwasher, microwave and good sized fridge. Room was clean and had soap in the shower.

Cons:

They charged us $10 a night to park and a $35 a night damage fee which hasn’t been refunded yet…

2026-05-17 • via Nuitee
J
John • extended_group • us
8
Very good experience overall
Pros:

Good

Cons:

Check in person wasn’t friendly

2026-05-17 • via Nuitee
S
Shauntale • solo_traveller • us
5
Not bad but Not good! In between. Not good as last year
Pros:

The location

Cons:

Our heat and Air wasn't working properly. Also, kids were very loud on our floor knocking on doors. Also, the parking charge that has started. I don't know when but when we were there last year there was no parking charge. We already pay for the room why pay for parking. The breakfast wasn't good either.

2026-05-11 • via Nuitee
D
donna • solo_traveller • us
8
2026-05-08 • via Nuitee
H
hannah • couple • us
10
2026-04-30 • via Nuitee
G
GARY • solo_traveller • de
9
Trip to Columbus, OH
Pros:

Plus + Parking Tag, Plus + Quick - Check-in and Check-out, Plus + Breakfast

Cons:

Minus - House Keeping never came in my room in the week I was there to clean the room - The Trash was not picked-up and the Shampoo & Showel Gel ran out - I had to asks for more soap at the Front Counter.

2026-04-29 • via Nuitee