Element by Westin Orlando International Drive

Hotels
Element by Westin
9 (692 reviews)
5750 Central Florida Parkway , Orlando , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location near attractions
Comfortable room
Cons:
Poor cleanliness
Service issues with front desk

Categories

Cleanliness
8.25
Issues with room cleanliness were noted, including inadequate supply of toiletries.
Service
8.75
Some instances of poor service were highlighted, particularly in the handling of booking issues.
Location
9.75
The location was praised for its proximity to local attractions.
Room Quality
9.25
Rooms were appreciated, particularly for comfort and amenities.
Amenities
8.75
Some amenities like the breakfast were positively mentioned, though others like ice machines had issues.
Value for Money
9.25
Cost of stay was noted as a concern, especially regarding parking fees.
Food and Beverage
9.25
Breakfast was rated positively while suggestions for improvement were also noted.
Overall Experience
8.75
While there were several positive aspects, serious issues with service and cleanliness tempered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:07

Property Description

Modern Amenities
Element Orlando International Drive offers modern amenities including free bikes, an outdoor pool, and a fitness center. The rooms are equipped with air conditioning, a fridge, and free WiFi for a comfortable stay.

Dining Options
Guests can enjoy American cuisine at the on-site restaurant and even request vegetarian or vegan options. Additionally, there is a barbecue area for outdoor gatherings and evening entertainment for a delightful experience.

Convenience and Entertainment
With a business center, 24-hour front desk, and vending machines for snacks and drinks, Element Orlando International Drive ensures convenience for all guests. Moreover, the hotel offers activities like billiards and cycling for entertainment.

Book your stay at Element Orlando International Drive for a memorable experience in Orlando!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Guest Reviews

9
Based on 692 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 8.75
J
JyKeria family_with_children us
7
2026-01-03 via Nuitee
C
Cindy family_with_children us
7
Great location
Pros:

The bed was nice and comfortable
Breakfast was better than most

Cons:

No pressure from shower
Having to ask for towels. We were there 4 nights and they gave us 2 towels and the body wash was empty.
The ice machine is broke on 2nd floor where we were. We reported it. Never fixed.

2025-12-31 via Nuitee
D
Donald family_with_children us
8
2025-12-31 via Nuitee
A
Abdiel family_with_children pr
6
Not bad, but more of a "ok".
Pros:

I like the room that has king bed, stove, microwave, refrigerator and two TVs'; one the the living room and the other on the bedroom. The bathroom and shower was also pleasant.

Cons:

I thought it was going to be an exceptional hotel experience. Breakfast can be better, is not a buffet like other hotels. The internal air condition does not stay constant; it turnes off in order stay environmentally.

2025-12-30 via Nuitee
C
Camille family_with_children us
9
Pros:

We loved the studio space we had. It worked great for our family of 6. Also being 4 min away from Sea World was wonderful

2025-12-29 via Nuitee
J
Jenna solo_traveller us
10
2025-12-28 via Nuitee
A
Andrade solo_traveller br
7
2025-12-26 via Nuitee
C
Crysta extended_group gt
10
2025-12-25 via Nuitee
E
Estherve family_with_children us
8
2025-12-24 via Nuitee
L
Leonardo solo_traveller br
10
2025-12-22 via Nuitee
J
Joseph couple us
9
Overall, great hotel .
Pros:

The breakfast was really good . The location was good as well .

Cons:

The cost of the parking . Take me by surprised that I had to pay for stay at the hotel .

2025-12-18 via Nuitee
B
Brittany couple us
8
2025-12-12 via Nuitee
N
nicolettet485 Couples
2
Refuse to refund me for a stay I never completed DUE TO THEIR NEGLIGENCE!!!!!!!!!
Pros:

If I could give zero stars, I would. Lets start with the fact that I am a marriott bonvoy elite gold status member. I always stay at marriott because I love them and am comfortable with them. I booked one night at the element with my boyfriend for a total of $186 and some change. We had the entire day in the parks and came to check in around 11pm. Once we arrived at the front desk, the man asked for my ID. I handed it to him, he looked at it, typed a couple things on his computer and made a phone call. No explanation was given, but we were told we were going to get an upgrade and would be moved to the neighboring hotel, the aloft. We were escorted through the gym to the front desk of the aloft. I spoke with the front desk and the lady explained we were upgraded (I know now that they just overbooked). She asked me to insert my card, for incidentals, and we were given a room and room keys. Once up in the room, we were getting situated, and within all of five minutes I get a charge on my debit card for $224 and some change. I sent my boyfriend downstairs with my card and information and told him to explain that there was a mistake. He came back up almost immediately and said the lady at the front desk said that the original charge (of 186 and change) never went through, was incredibly rude to him, and they needed to charge my card for the stay. I went down stairs, with proof of my bank charge. Sabrina, the front desk supervisor, gave me incredible attitude, so I told her she will be refunding me for the $224 AND for the $186 because we would be leaving. I was met with more attitude, so we packed our stuff and went back down stairs to get a finalized receipt. I ensured I would be refunded for both transactions and Sabrina said yes. She gave me her name and title on a receipt and we left.
This all happened on November 8. I got the refund for $224 from the aloft, however, I had to call 4 separate times to marriott/element to try to get my refund for the original stay of $186. Even the supervisors supervisor could not help. It is now December 9, and I have YET to get that refunded to me. I opened a dispute with my bank, and even my bank is having issues getting a hold of the element hotel.

I will NEVER stay at this place again, not after the hassle that I have gone through and am still going through. Don't bother giving them your money, it's not worth it!!!

2025-12-09 via Tripadvisor
J
Jose A family_with_children us
9
Fabuloso
Pros:

Todo muy limpio y espacioso el baño muy cómodo

2025-12-06 via Nuitee
A
Adriana Gonçalves solo_traveller br
5
Nada de especial
Pros:

Limpeza dos quartos péssimo !!

Cons:

Limpeza e abastecimento de xampu ,papel higiênico.Eu tinha que pedir .

2025-12-06 via Nuitee
T
Thaddeus couple us
10
2025-12-02 via Nuitee
J
Jose family_with_children co
5
Buen hotel, podrían dar un mejor servicio
Pros:

Las intalacuones y ubicación

Cons:

El servicio de la habitación es día por medio
Y el desayuno aburridor

2025-11-29 via Nuitee
J
Jennifer couple de
7
2025-11-29 via Nuitee
J
julie couple au
7
2025-11-20 via Nuitee
K
Kathleen family_with_children de
9
2025-11-20 via Nuitee