Element by Marriott Orlando at SeaWorld

Breakfast was good. Omelets were very good

El hotel en general y la atención del personal

I believe this hotel staff gives your personal information out perhaps for crimes or for sex trafficking who knows. I hope they will be audited or investigated one of these days.

I stayed at this hotel and somehow another resident of the hotel knew my room telephone number and called me two days in a row over 5 times. The same stalker resident, saw me at the complimentary breakfast and followed me onto the elevator to hit on me and revealed that he was the person that had called my hotel room. How would he have gotten my room telephone number and known what my face looked like if one of the staff did not provide my number?

When I reported this to the front desk staff, they were very nonchalant, unhelpful and rude. I contacted corporate Marriot and I reported the incident as well. I was told by marriot that I would receive a call from this location’s manager. 2 months later and I still have not received any contact from the operations manager or supervisor. Do not stay here

This place is a scam. They charge for parking and I paid for parking then come home a week later to a ticket. I call to talk to someone and no mangers are there.

The Element Industrial Drive hotel in Orlando provides an exceptional lodging experience. The property is impeccably maintained, featuring modern décor, a high-quality breakfast offering, and a staff that is both professional and attentive.

My boyfriend and I recently stayed at the hotel for a long weekend and were highly satisfied with our experience. Our room was extremely clean, and the kitchenette was well equipped with all necessary amenities. The hotel’s location is also highly convenient, situated within walking distance of SeaWorld, Aquatica, and other nearby attractions.

Additionally, the availability of a trolley service enhances accessibility to the surrounding area. The cost is $5.00 per person for an all-day pass or $2.00 per ride. We utilized this service frequently and found it to be reliable and efficient.

Following our departure, I discovered that I had inadvertently left my cell phone at the hotel. The staff handled this matter with outstanding professionalism. They provided clear guidance on the necessary steps, ensured that my phone was securely stored, and arranged for its prompt return via UPS.

Overall, I highly recommend the Element Industrial Drive hotel. It is an excellent property that delivers both comfort and convenience, and I would gladly return for future stays.

Our Room had Ants! Do not stay in room 201, it's loud due to it's proximity to the Aloft Lobby where the DJ plays loud music (Friday and Saturday) and it has ants. When we checked in our room it was missing the Iron, Coffee maker and had ants in the kitchen area and bathroom. When we asked to speak to the Manager, we were told there was no manager on duty and was given a business card. We have stayed at this property before and it's usually clean and offers good service, but this time was an exception. Not a good experience at all.

During a recent work trip, I stayed at the Element Hotel and encountered several issues that made the stay disappointing. Upon arrival, the hotel did not have the credit card authorization that had been sent and confirmed in advance by my employer. As a result, the front desk staff had to make multiple phone calls, and the check-in process took approximately 30 minutes. We were ultimately required to place a personal credit card on the room despite this being a business stay.

My room was also not properly cleaned. I notified the front desk, specifically regarding the condition of the shower, and was told it would be addressed. When I returned, there were still visible hairs in the shower. Upon reporting this again, the staff member on duty was dismissive and stated that I was being unreasonable over “one hair,” insisting there was no issue. Due to the lack of professionalism and concern, I requested to switch rooms, as I no longer had confidence that housekeeping would resolve the problem adequately.

Cleanliness issues extended beyond the room itself. The carpets and hallways on the 2nd floor were noticeably dirty throughout our stay, while the 5th-floor hallways and carpets were consistently spotless, highlighting inconsistent maintenance within the property.

Additionally, my coworker did not have hot water in her room for two days, while the rest of our group did. We reported the issue to the front desk, and a technician visited while we were out. Upon returning, the issue had not been resolved. The technician later advised her to run the water for 15–20 minutes, which still did not result in hot water. The front desk again minimized the concern. After multiple attempts to resolve the issue, my coworker was ultimately moved to the nearby Aloft, which was significantly cleaner and had properly functioning hot water.

There were some positives during our stay. The freshly cooked eggs at breakfast were a nice touch, and the breakfast area was consistently kept very clean by staff. However, the waffle makers were only available on weekends, and the breakfast offerings were largely the same each day. The fitness center was also clean and adequately equipped for a workout.

As a Marriott Gold member who stays frequently at Marriott properties, this experience did not align with the level of quality and service I have come to expect. Unfortunately, this stay did not reflect the standards typically associated with the Marriott brand.

The bed was nice and comfortable
Breakfast was better than most

I like the room that has king bed, stove, microwave, refrigerator and two TVs'; one the the living room and the other on the bedroom. The bathroom and shower was also pleasant.

We loved the studio space we had. It worked great for our family of 6. Also being 4 min away from Sea World was wonderful

The breakfast was really good . The location was good as well .