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Facilities
Property facilities
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Air conditioning
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Hot tub/Jacuzzi
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Squash
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Non-smoking throughout
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Concierge service
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Broadcast Live sport events
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Bingo
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.
Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.
Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.
Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.
Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
Location
Guest Reviews
Immaculately clean, wonderfully comfy beds and really friendly staff. Great decor, lovely boutique hotel.
Nothing, loved all of it.
Location and look of rooms
Uncomfortable bed and extremely hot even with windows open and fan on
Staff are friendly
Our room backed on to a pub garden, it was very loud. This seems to be the case with all the rooms at the rear in the hotel. Not ideal if you sound like to get some sleep before the pub closes at midnight.
The bed was a little too soft for us. There wasn't much space in the bathroom for all our things.
Amazing room, wonderful staff and a lovely weekend.
Everything was perfect 😊👍🏼
Great location
A little bit noisy, but couldn’t expect much less when you stay so close to the city centre
Excellent location and very friendly staff
Room was boiling and it wasn’t a particularly hot day!!
Sehr netter Empfang, liebevoll eingerichtete Zimmer, mit Minibar und Kaffee, ruhig, bequemes Bett. Gute Lage.
kein Lift
Friendly staff, clean room… amazing bed, good shower, perfect location
Not good WiFi connectivity ( but that’s not hotels fault)
No breakfast
The bathroom was far too small. We could not pull our curtains as a multi store car park was right opposite and there were no nets on the window, which made the room so dark with no day light. Very expensive for what you got, definitely not 5 star.
Rooms were lovely. Staff were friendly. Great location.
Polo room was too hot and AC unit was broken.
The room was very stylish and comfortable
N/a
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