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Facilities
Property facilities
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WiFi available
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Free WiFi
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Hot tub/Jacuzzi
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Walking tours
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.
Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.
Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.
Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.
Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
Location
Guest Reviews
Henkilökunta huolehti milloin saavun perille.
Korottivat huoneluokan. Minulla paras ja kaunein huone missä olen ollut. Huone oli todella puhdas. Unohdin oman latausadapterin, sain hotellista lainaan.
Design of the room
Shower was good
Room was spacious
Very clean
Lovely service and communication from staff
Great location
Quiet location
Air con wasn't very effective as it was a fan type though benefit of the doubt as it was a very hot day
Lights on the bathroom mirror was not working
Not a fridge, just a mini bar fridge
Fabulous location with parking in the shopping centre right next door.
Nothing.
A very comfortable room, beautifully appointed. We really appreciated the air conditioner!
Had to walk up ramp into oncoming traffic to access car park. No one desk upon arrival.
Very spacious and clean apartment and in a great location. Reception staff was lovely and helpful
Nothing to not like
Gorgeous room. Very clean and comfortable bed
Rooms could do with air conditioning as quite noisy if opening the window in hot conditions
Amazing staff. Room was beautiful. We stayed in the elegance room.
Absolutely no negatives to say
The rooms are fantastic and we got a upgrade to the safari room which is really nice
Only little issue was the safari room was really warm throughout the night
Unique, beautiful room. Spacious, great value for money
Luxurious accommodation and pleasant and helpful staff. Very clean and spacious. Great location. We were also upgraded to a room with an air con unit as it was so hot. Loved the sweeties!
Only negative was the air con unit wasn't great - the vents were held in place with tape
Great location, quirky, clean
AI bot says breakfast included when it does not
Great location, super helpful staff and a wonderful room
No downsides, I had a great stay / experience
Immaculately clean, wonderfully comfy beds and really friendly staff. Great decor, lovely boutique hotel.
Nothing, loved all of it.
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