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Facilities
Property facilities
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WiFi available
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Free WiFi
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Walking tours
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.
Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.
Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.
Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.
Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Excellent location and staff were great
Fantastic location. Right by the Ivy. Friendly staff. We stayed in the Ralph apt. It was great but Carpet needs replacing.
No parking discount
The staff were exceptionally friendly and helpful before and during our stay. The bed was comfy and it was very clean.
Loved the bath in our room (flamingo)
The noise from the surrounding bars late into the night and it was unbearably hot even though it was cold outside. I would also expect an apartment with a hob to have more than one tiny pan.
Nice room, clean and staff were friendly
Our room was at the front and the neon sign from the car park was like perpetual daylight
Terrific location close to everything. Great welcome from Lauren. This was our second visit.
N/A
The location was excellent very close to all amenities.
The noise early in the morning with bin lorries and deliveries
Stunning room, comfy bed and a great shower.
Very noisy outside, hardly slept due to the constant alarms going off and a roller shutter door in use all morning.
A real hidden gem! Spacious room with everything you need to relax and enjoy a night away. Really friendly staff.
I liked everything about this hotel. The bed was extremely comfortable and the twin shower superb.
Nothing negative to say.
Wonderfully spacious room with lots of considered touches and amenities. Everything was clean, staff were very friendly and helpful. The hotel itself is an ideal location for exploring the city of Chester; we would definitely stay here again.
La ubicación, y el buen gusto en su decoración. También su tranquilidad en cuanto a ruidos externos
Que no hay lugar suficiente para acomodar la ropa. Solamente un pequeño guardarropa donde solo entra la ropa del día.
Location for city centre was perfect. Room was lovely and comfortable and the small jar of sweets was a lovely touch. Very clean and smelt divine
Nothing
What a hidden gem! This is a stunning boutique hotel tucked away in Chester city centre. It’s extremely well kept, very clean, great decor, excellent location in walking distance to everything you’d need, fabulous and friendly staff that couldn’t do any more for you. Just all round 10/10!
Nothing- 0 complaints
Staff were lovely. Easy to get to and was great having a kitchenette.
No cleaning whilst we were there. We had to ask for extra towels. The bed wasnt great - we kept rolling into each other. Plus they upgraded the room and it was lovely to have the extra space but it was totally a different vibe than we wanted.
Bin lorry at 6.00am
Hottest room ever stayed in.
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