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Facilities
Property facilities
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WiFi available
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Free WiFi
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Walking tours
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience.
Convenient Location
Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment.
Relaxation and Hospitality
Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently.
Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.
Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Bin lorry at 6.00am
Hottest room ever stayed in.
great staff and location
Super comfy bed, great location!
N/a
Good location for the centre of Chester.
Confusing car park and hot rooms.
Amazing location and stunning rooms! Great facilities in the rooms too! Lovely touch's like sweet bowl.... the team were so lovely as well - will return soon we hope! Thank you
Nothing
Very comfortable room, only stayed one night to attend a concert at the racecourse.
Great location, very central, with parking very close by. Fairly expensive at £16 for 24 hours but very convenient.
Very helpful staff. We were offered an immediate, early check in, which was a bonus.
We stayed in the Zoo Apartment on a Friday night, and there was some noise from a nearby bar. The volume did go down considerably after midnight.
Absolutely beautifully decorated building throughout.we stayed in the safari suite,loved the double jacuzzi with sky light above it.The room was very spacious & was very nicely decorated with thoughtful finishing touches.
The air con unit came in very useful but also had a gas fire if we had stayed in the winter.we would definitely stay here again.
A beautiful property which has been renovated to a high standard. Very quiet even though the location is so central. Staff great, Fatima was extremely helpful and kind to us, so thank you Fatima.
Nothing to dislike.
The room, the location.
N/A
Everything . Location cleanliness and the super soft luxury bed .
The bed was one of the the comfiest I've ever slept in
The apartment was clean and comfortable. Upon arrival the staff were friendly and helpful. The property is tastefully decorated.
The room was too hot and the small air conditioning unit was not effective and too noisy to be left on overnight. The pipe from this ACU had to hang outside the window. The hotel is next to the car park ramps and the view from the bathroom window is of cars going up and down the ramps. The view from our window was of the building site next door and the beer garden below, so it was quite noisy at times. When you are paying premium prices you expect more. We were disappointed with our stay and do not consider this value for money when there are other hotels in better locations with facilities such as their own bar, spa facilities etc.
Great location, cosy hotel
some staff excellent - one bad experience of rudeness ruined things for us
Very nice hotel, staff were exceptional. So friendly and helpful. The room was a great size, the bed was very comfortable. Had lots of nice touches like free sweets and milk. Very good location, not far to walk into town.
Location
Noise from outside
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