Residence Inn by Marriott Cancun Hotel Zone

Hotels
•
Residence Inn
8.2 (715 reviews)
Blvrd. Kukulcan Lt. 1-02 Zona Hotelera Km. 23.5 MZ60 , Cancún , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Location is not ideal for beach access
Issues with cleanliness in common areas

Categories

Cleanliness
7.68
Several reviews noted issues with cleanliness, particularly a pungent smell in corridors and the need for updates.
Service
8.65
Described as friendly and helpful in multiple reviews, indicating above-standard service quality.
Location
7.99
Mixed sentiments; while some enjoy the quiet location, others find it inconvenient without nearby beaches.
Room Quality
8.64
Rooms are highlighted as spacious, well-equipped, and comfortable.
Amenities
8.17
Facilities such as pools and the availability of kitchen equipment were positively noted.
Value for Money
8.43
General sentiment suggests good value given the amenities and services provided.
Food and Beverage
7.68
Breakfast has mixed reviews with some noting a lack of quality and variety.
Overall Experience
8.35
Overall sentiment reflects a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:19

Property Description

Luxurious 3-Star Accommodation near Playa Punta Nizuc

Modern Amenities for a Comfortable Stay
Experience a fitness centre, a restaurant, and a bar at Residence Inn by Marriott Cancun Hotel Zone. Enjoy air-conditioned rooms with a flat-screen TV, terrace, and sea views. The hotel also offers a snack bar, business area, and free WiFi throughout the property.

Convenient Services and Nearby Attractions
Benefit from a 24-hour front desk, shuttle service, and ATM. Explore attractions like La Isla Shopping Mall and Cancun Underwater Museum, all within a short distance. With Cancún International Airport just 9 km away, your travel convenience is guaranteed.

Book your stay now at Residence Inn by Marriott Cancun Hotel Zone for a memorable Cancún getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 13 years old and over stay for US$31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 715 reviews
Cleanliness: 7.68
Service: 8.65
Location: 7.99
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.43
Food and Beverage: 7.68
Overall Experience: 8.35
E
Elsa • family_with_children • fr
6
Bien
Cons:

Le seul point négatif est que notre chambre possédait un tout petit balcon qui donnait sur un parking.

2026-06-26 • via Nuitee
K
Karen • solo_traveller • gb
8
Enjoyable stay
Pros:

Lovely room, great view, enjoyed the rooftop pools.

Cons:

Sadly booking com was incorrect about free transport from airport to hotel

2026-06-23 • via Nuitee
F
Federico • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Tido bien

2026-06-21 • via Nuitee
M
Martha • family_with_children • mx
10
2026-06-17 • via Nuitee
E
Elizabeth • couple • co
5
Pros:

El lugar demasiado limpio y cómodo

Cons:

El desayuno fue fatal, no pude comer nada de lo que estaba en bufet, he ido a varios hoteles con desayuno incluido pero este no pude tomarlo, los sabores estaban algo extraños

2026-06-17 • via Nuitee
S
Shannon • solo_traveller • ca
8
No airport shuttle
Pros:

Large clean rooms

Cons:

Advertised as an airport shuttle but it's an outside vendor and you have to book 2 days in advance.

2026-06-13 • via Nuitee
E
Elise • solo_traveller • be
6
2026-06-10 • via Nuitee
A
Amin • solo_traveller • us
9
Pros:

Every thing was perfectly fine

Cons:

They mentioned at the time of booking for an free Airport shuttle but turned out non was available

2026-06-04 • via Nuitee
K
KIRILL • couple • rs
6
2026-05-31 • via Nuitee
E
Edgar Alejandro Aguirre Vallejo • solo_traveller • mx
10
2026-05-31 • via Nuitee
J
Jose • extended_group • cr
10
Recomendado por su personal e instalaciones
Pros:

Excelente trato del personal. Todos muy amables y serviciales. El desayuno variado y muy sabroso. Habitaciones cómodas, espaciosas y limpias.

Cons:

No hay mucha variedad en el menú para almuerzo o cena y no todos los platillos estaban disponibles.

2026-05-28 • via Nuitee
V
Valencia-Barranco • couple • us
10
Pros:

The location and how clean it was!

Cons:

The food!

2026-05-24 • via Nuitee
D
Díaz • couple • pr
9
Pros:

Location excellent and the breakfast good.

Cons:

The pool was dirty.

2026-05-24 • via Nuitee
E
Elke • couple • de
8
Pros:

Günstige Lage zum Airport, sehr gutes Frühstück und komfortabel

2026-05-16 • via Nuitee
M
María Claudia • family_with_children • co
7
Agradable y tranquila
Pros:

Es cómodo, agradable. El personal es muy amable.

Cons:

Considero que los desayunos y la oferta de alimentos, puedes ser mejor y más variado.

2026-05-13 • via Nuitee
R
Rocio • extended_group • mx
10
Muy bien, excelente
Pros:

Comodidad y tranquilidad

2026-05-11 • via Nuitee
Z
Zhi • extended_group • us
9
2026-05-11 • via Nuitee
H
Henry • couple • us
10
I will be back here on the future, this is my #4 wife I had bring to Cancun hopefully this will be the last time.
Pros:

Everything was perfect, the rooms are very clean. The bed very comfortable and the room location was excellent.

Cons:

Very closed to the hotel zone and closed to the airport and the Isla Mall. The room had a microwave very convenient and a nice balcony was worth the price.

2026-05-06 • via Nuitee
E
España • solo_traveller • mx
10
Cómodo, bonito y a un buen precio
Pros:

Tiene todo lo que podrias necesitar y el plus de la lavandería fue excelente, además de que tiene un precio muy accesible 🤍

Cons:

Que no hubiera playa cerca

2026-05-03 • via Nuitee
J
Jürgen • couple • de
10
Super! Kann es nur, zum Beispiel 1. Tag nach Anreise oder zur Übernachtung vor dem Rückflug, wärmstens empfehlen!
Pros:

Nahe Lage zum Airport!
Schöne große, moderne Zimmer, sogar mit Sofa, Balkon und eigener Küche mit allem drum und dran!

Cons:

Restaurant könnte mehr verschiedene mexikanische Gerichte anbieten!
Das Hotel war uns schon eine Nummer zu groß, obwohl es in der hotelzone cancun noch eher zu den kleineren gehört!

2026-05-02 • via Nuitee