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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Happy hour
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Covered parking
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Secured parking
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Free bus station shuttle
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Water tubing nearby
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Charcoal grill
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Rooftop garden
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Grand Palace Hotel & Resorts Sylhet offers a range of top-notch amenities, including a fitness centre, shared lounge, and a delightful terrace. Guests can also enjoy delicious meals at the on-site restaurant and take advantage of the convenient room service and 24-hour front desk.
Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Grand Palace Hotel & Resorts Sylhet are designed for ultimate comfort and convenience. Each room features essential amenities such as a desk, kettle, minibar, safety deposit box, and a flat-screen TV. The private bathrooms are equipped with a refreshing shower, and guests can rest easy with cozy bed linen and fluffy towels.
Relaxation and Recreation
For those looking to unwind, the hotel offers an indoor swimming pool where guests can enjoy a refreshing dip. Whether you're traveling for business or leisure, Grand Palace Hotel & Resorts Sylhet provides the perfect setting for a relaxing stay.
Book your stay at Grand Palace Hotel & Resorts Sylhet now to experience luxury and comfort at its finest.
Location
Guest Reviews
The location is excellent. It’s in the middle of the town centre. Everything is walking distance from the hotel. The shopping centres the restaurants you cannot go wrong if you choose this Hotel.
overall, it’s perfect the location the hotel you cannot go wrong
The place ia good, rooms are large
The reception and hotel managers are unprofessional
Breakfast was really good very tasty food, it’s in a great location near to shopping centre restaurants ect I would recommend this hotel to everyone great hotel
Friendly and helpful staff, delicious meals, great location
A distinctive buzzing sound in my room. I think it came from the aircon. It annoyed me and kept me awake. The hotel kindly moved me to another room, but it was just the same.
On surface the hotel and location looks good but it’s a false misleading cover!…
It’s a shame because the hotel had potential.
We stated in the Royal Suite and supposedly the best room in the hotel. If this was the best room then I worry for the rest of the room.
Everything and probably the worse hotel I have been to.
Yellow jacuzzi bath water ( no idea why it is yellow!..)!.. Very poor and rude customer service apart from the initial welcoming customer service whilst checking in. When I complained about the water they ignored our complaint and made it look we are just making everything up.
Poor hygiene, marks everywhere in the supposedly the best room in the hotel Royal suite!…
The room was comfortable, including the bed and views were good. And it was spacious.
I can't stress how bad the breakfast was it was the worst breakfast ever , they seriously need to look into to it as it was a low selection of breakfast including the drinks , at times I left everything and just had a tea or a omelette egg, the selection of breakfast was bland and under cooked , this boils down to the cooks , some of the food looked like left overs from the day before, we never ordered any lunch or dinner from the restaurant after seeing the low quality standard of breakfast, also a next major issue there was continuous banging sounds coming from upstairs every night for 4 nights i complaint however it wasn't solved, the swimming pool was awful i would never get into something looking rotten the way it looked terrible, the gym was ok yet again a terrible smell within the gym probably needs air freshener. I believe its a 3* reason behind it very bad breakfast, however some stuff members were ok to help , a shame really i hope they sort out the breakfast.
To my experience staying in hotels in Sylhet this particular hotel was exceptionally clean
The lobby area can do with some modernising decoration overall the hotel is exceptional
I will definitely be back with my family and I will recommend you to come an experience This hotel
Good.
Nothing.
All the staff are brilliant,helpful and polite.
The only thing I can pick up on is a problem that is in most hotels in sylhet they cannot do a deep clean of bathrooms. They will need more training. For example, dirt mark on wall tiles, shower head need to be kept clean, the corner edges of the floor, shower area, ceiling has dirt/mould marks. Wash basin storage section is dirty. They are great people just need some training that’s all.
The location is the best in Sylhet Town. You are in the centre of the town and access is easy for shopping and food.
Children’s amenities
Location and poor value for money
The grand suite was excellent! Lived up to expectation!!
The room service was very very extremly delayed with sending a couple of soft drinks to the room, it took over 30 minutes for delivery!! The house keeping team needed to be asked twice for them to clean and tidy up my room, i had asked for the room to be clean via telephone also did remind at front desk and when i returned to the room 2 hours it was not cleaned, i then had to request for the room to be cleaned!!! Very dissappointed! Not 5 star performance!!!
There was no bar, very sad
Steam room and sauna wasnt working
Images are deceiving, air con was not working it was constantly blowing out cold air at high speed. Breakfast was not as expected no buffet service. I would not stay here again.
Location was good
Everything
The pool
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