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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Happy hour
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Secured parking
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Free bus station shuttle
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Water tubing nearby
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Charcoal grill
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Rooftop garden
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Grand Palace Hotel & Resorts Sylhet offers a range of top-notch amenities, including a fitness centre, shared lounge, and a delightful terrace. Guests can also enjoy delicious meals at the on-site restaurant and take advantage of the convenient room service and 24-hour front desk.
Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Grand Palace Hotel & Resorts Sylhet are designed for ultimate comfort and convenience. Each room features essential amenities such as a desk, kettle, minibar, safety deposit box, and a flat-screen TV. The private bathrooms are equipped with a refreshing shower, and guests can rest easy with cozy bed linen and fluffy towels.
Relaxation and Recreation
For those looking to unwind, the hotel offers an indoor swimming pool where guests can enjoy a refreshing dip. Whether you're traveling for business or leisure, Grand Palace Hotel & Resorts Sylhet provides the perfect setting for a relaxing stay.
Book your stay at Grand Palace Hotel & Resorts Sylhet now to experience luxury and comfort at its finest.
A deposit may be required at the property.
Location
Guest Reviews
I really enjoyed my stay the staff were really friendly and professional. Well spoken English I recommend anyone travelling to sylhet to stay there.
The hotel was clean and spacious throughout. Everything was accessible and staff were helpful throughout my stay.
Location and the service
Not much to say apart from the swimming pool and was under construction
Very fresh and comfortable
Need swimming pool interior upgrade
Was very nice to see the room decoration. it was simply outstanding. And other things was also very nice. I love the location also is very close the all major shopping mall.
I didn’t find anything like that
Nothing
Poor and misleading information by hotel.
Location of hotel is good. As it is in city centre so convenient to go other places.
Checkout time may be extended for 1/2 hours on request.
The location is excellent. It’s in the middle of the town centre. Everything is walking distance from the hotel. The shopping centres the restaurants you cannot go wrong if you choose this Hotel.
overall, it’s perfect the location the hotel you cannot go wrong
The place ia good, rooms are large
The reception and hotel managers are unprofessional
Breakfast was really good very tasty food, it’s in a great location near to shopping centre restaurants ect I would recommend this hotel to everyone great hotel
On surface the hotel and location looks good but it’s a false misleading cover!…
It’s a shame because the hotel had potential.
We stated in the Royal Suite and supposedly the best room in the hotel. If this was the best room then I worry for the rest of the room.
Everything and probably the worse hotel I have been to.
Yellow jacuzzi bath water ( no idea why it is yellow!..)!.. Very poor and rude customer service apart from the initial welcoming customer service whilst checking in. When I complained about the water they ignored our complaint and made it look we are just making everything up.
Poor hygiene, marks everywhere in the supposedly the best room in the hotel Royal suite!…
Friendly and helpful staff, delicious meals, great location
A distinctive buzzing sound in my room. I think it came from the aircon. It annoyed me and kept me awake. The hotel kindly moved me to another room, but it was just the same.
The room was comfortable, including the bed and views were good. And it was spacious.
I can't stress how bad the breakfast was it was the worst breakfast ever , they seriously need to look into to it as it was a low selection of breakfast including the drinks , at times I left everything and just had a tea or a omelette egg, the selection of breakfast was bland and under cooked , this boils down to the cooks , some of the food looked like left overs from the day before, we never ordered any lunch or dinner from the restaurant after seeing the low quality standard of breakfast, also a next major issue there was continuous banging sounds coming from upstairs every night for 4 nights i complaint however it wasn't solved, the swimming pool was awful i would never get into something looking rotten the way it looked terrible, the gym was ok yet again a terrible smell within the gym probably needs air freshener. I believe its a 3* reason behind it very bad breakfast, however some stuff members were ok to help , a shame really i hope they sort out the breakfast.
To my experience staying in hotels in Sylhet this particular hotel was exceptionally clean
The lobby area can do with some modernising decoration overall the hotel is exceptional
I will definitely be back with my family and I will recommend you to come an experience This hotel
Good.
Nothing.
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