ONOMO Hotel Kampala

Hotels
ONOMO HOTELS
9.1 (121 reviews)
18a Akii Bua Road Kampala , Kampala , ug

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good food
Cons:
Issues with amenities
Small room layout
Service inconsistencies

Categories

Cleanliness
9.35
Clean rooms and no mosquito, generally well-maintained.
Service
9.35
Friendly staff and welcoming atmosphere, but some service issues noted.
Location
9.35
Conveniently located and close to attractions.
Room Quality
8.35
Comfortable beds, but issues with room layout and some small TVs.
Amenities
7.85
Limited amenities with some aspects noted as broken or inadequate.
Value for Money
9.85
Good pricing for the quality of service and cleanliness offered.
Food and Beverage
9.35
Great food variety and pleasant dining experiences.
Overall Experience
9.35
Enjoyable stay with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:45

Property Description

Luxurious Amenities
ONOMO Hotel Kampala offers a fitness centre, terrace, indoor pool, and a restaurant and bar, ensuring a comfortable and indulgent stay for guests.

Convenient Location
Situated near major landmarks such as Uganda Golf Club, Independence Monument, and Kampala Railway Station, ONOMO Hotel Kampala provides easy access to the city's popular attractions.

Modern Comfort
With free WiFi, 24-hour front desk service, and well-equipped rooms featuring a TV with satellite channels and a safety deposit box, ONOMO Hotel Kampala combines modern convenience with exceptional hospitality.

Experience luxury and convenience at ONOMO Hotel Kampala - book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 121 reviews
Cleanliness: 9.35
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.35
couple ug
6
2026-04-03 via Nuitee
R
Romain solo_traveller fr
8
2026-04-01 via Nuitee
F
Firas solo_traveller pt
8
Excellent stay
Pros:

Everything was confortable and easy

2026-04-01 via Nuitee
O
Ognyan extended_group bg
9
Pros:

The hotel looks like new. The room is small but comfortable.
The restaurant is very good and the prices are very reasonable. If there is no buffet, the order could take some time until served. For breakfast the choice is more than enough.

Cons:

There is no fridge in the room.
The only real problem I have is that after reservation I received every day a message in booking messages that I have to pay the hotel with a payment link to an external service. Of course I didn't pay and my reservation was not canceled but still not very comfortable as no one from the hotel answered to my questions about these strange messages.

2026-03-31 via Nuitee
M
Makanga solo_traveller ug
8
2026-03-31 via Nuitee
M
Mukasa solo_traveller ug
8
2026-03-30 via Nuitee
J
Jo solo_traveller gb
10
Pros:

As a woman traveling on my own for work Onomo was a real sanctuary. The staff were lovely, the food was great. Loved it

2026-03-30 via Nuitee
N
Nana Yaw solo_traveller eg
7
Pros:

Nice and simple

Cons:

Early check-in policy is bad. Prior notices and communications not well addressed

2026-03-23 via Nuitee
S
Satti extended_group ug
7
2026-03-20 via Nuitee
C
Chidinma solo_traveller ng
7
It was all good
Pros:

I like the ambience

Cons:

There wasn’t a mini fridge in the rooms.

2026-03-19 via Nuitee
M
Michele extended_group it
8
All good, excellent food.
Cons:

The gym, small and with little equipment. I think they the hotel should invest a little more on a gym

2026-03-17 via Nuitee
M
Makanga solo_traveller ug
8
2026-03-11 via Nuitee
R
Robert extended_group ch
8
Good hotel for business trips
Pros:

Staff was very animated, friendly and responsive as always. The area on the reception floor that goes outside to the wooden deck is my favorite part of the experience. The rooms are clean and everything works well.

Cons:

The food is mixed. Many of the dishes miss the intended mark. The location on top of the hill was great for running, but difficult to get to in traffic-my colleague and I had to walk up a few times.

2026-03-08 via Nuitee
H
Hassan couple mx
10
Amazing
Pros:

Everything

Cons:

None

2026-03-05 via Nuitee
K
kir555 extended_group ru
8
2026-03-05 via Nuitee
K
Kamau extended_group ke
7
Standards not being upheld.... restaurant etc still has a good vibe
Pros:

Location and general ambiance of the hotel....

Cons:

The rooms are very basic and not value for money... the gym has broken down which is a shame as it was a huge motivator of the booking

2026-03-02 via Nuitee
S
Ssempa couple ug
8
Wonderful
Pros:

The bed was so comfortable

Cons:

Small rooms

2026-03-01 via Nuitee
G
Govender solo_traveller ug
5
It was ok
Pros:

The food was amazibg when they had supplies. Most days items were not on the menu.

Cons:

Hygiene, service is extremely slow.

2026-02-28 via Nuitee
F
Frédéric solo_traveller fr
8
2026-02-27 via Nuitee
H
Hans solo_traveller nl
8
Pros:

Beautiful hotel

Cons:

Wait time for food.

2026-02-27 via Nuitee