ONOMO Hotel Kampala

Hotels
ONOMO HOTELS
9.1 (139 reviews)
18a Akii Bua Road Kampala , Kampala , ug

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good food
Cons:
Issues with amenities
Small room layout
Service inconsistencies

Categories

Cleanliness
9.35
Clean rooms and no mosquito, generally well-maintained.
Service
9.35
Friendly staff and welcoming atmosphere, but some service issues noted.
Location
9.35
Conveniently located and close to attractions.
Room Quality
8.35
Comfortable beds, but issues with room layout and some small TVs.
Amenities
7.85
Limited amenities with some aspects noted as broken or inadequate.
Value for Money
9.85
Good pricing for the quality of service and cleanliness offered.
Food and Beverage
9.35
Great food variety and pleasant dining experiences.
Overall Experience
9.35
Enjoyable stay with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:45

Property Description

Luxurious Amenities
ONOMO Hotel Kampala offers a fitness centre, terrace, indoor pool, and a restaurant and bar, ensuring a comfortable and indulgent stay for guests.

Convenient Location
Situated near major landmarks such as Uganda Golf Club, Independence Monument, and Kampala Railway Station, ONOMO Hotel Kampala provides easy access to the city's popular attractions.

Modern Comfort
With free WiFi, 24-hour front desk service, and well-equipped rooms featuring a TV with satellite channels and a safety deposit box, ONOMO Hotel Kampala combines modern convenience with exceptional hospitality.

Experience luxury and convenience at ONOMO Hotel Kampala - book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 139 reviews
Cleanliness: 9.35
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.35
L
lindermikael solo_traveller fr
9
Pros:

The staff is very friendly.
The location ia good.
Silent and comfortable rooms.

Cons:

Food could be better.
They could have more dihes from west Africa.

2026-05-23 via Nuitee
R
Rajib solo_traveller in
8
Pros:

Good ambience and cleanliness. Location is also very good.

Cons:

Front office and breakfast variety was up to the mark.

2026-05-18 via Nuitee
R
Rajib solo_traveller in
8
Pros:

Cleanliness and location. Hotel ambience is very good.

Cons:

Front office is very slow and breakfast has no much variety. However coffee is very good.

2026-05-18 via Nuitee
R
Rajib solo_traveller in
8
Pros:

Hotel cleanliness and ambience were very good .

Cons:

Front office desk and breakfast did have much variety.

2026-05-18 via Nuitee
W
Wasswa solo_traveller ug
10
Pros:

Exceptional services and care.

Cons:

None

2026-05-15 via Nuitee
H
Hugo La Reservee couple za
10
2026-05-15 via Nuitee
B
Byamukama solo_traveller ug
9
2026-05-08 via Nuitee
K
kwame Amponsah couple rw
8
2026-05-06 via Nuitee
A
Albert couple ug
7
2026-05-05 via Nuitee
J
Jean-Michel solo_traveller ca
9
2026-04-26 via Nuitee
A
Armen Papyan solo_traveller am
9
very god, I an happy
Pros:

I like the design, style, and room structure

Cons:

Location, although quite central, has no shops, bars or cafes around.

2026-04-22 via Nuitee
T
Tchado87 solo_traveller ke
9
Pros:

Calm, hospitality, service, food

Cons:

N/A

2026-04-20 via Nuitee
G
Govender solo_traveller ug
6
IT WAS VERY NICE WITH A FEW MISHAPS
Pros:

my room was amazing. very comfortable.
NINA JIMMY AND DERRICK WERE AMAZING.

Cons:

So many items missing off the menu.
Pool was dirty could not swim
They messed up my items i bought i asked to be stored in the freezer, they did reimburse me.
AFTER I COMPLAINED THE STAFF WERE ALL SULKY WITH ME.

2026-04-15 via Nuitee
D
Darshan solo_traveller ke
9
2026-04-13 via Nuitee
E
Enson Muranganwa solo_traveller za
10
Pros:

Food, the live music, facilities, service from the staff, modern design of the rooms, cleanliness.

Cons:

Nothing

2026-04-06 via Nuitee
couple ug
6
2026-04-03 via Nuitee
F
Firas solo_traveller pt
8
Excellent stay
Pros:

Everything was confortable and easy

2026-04-01 via Nuitee
R
Romain solo_traveller fr
8
2026-04-01 via Nuitee
O
Ognyan extended_group bg
9
Pros:

The hotel looks like new. The room is small but comfortable.
The restaurant is very good and the prices are very reasonable. If there is no buffet, the order could take some time until served. For breakfast the choice is more than enough.

Cons:

There is no fridge in the room.
The only real problem I have is that after reservation I received every day a message in booking messages that I have to pay the hotel with a payment link to an external service. Of course I didn't pay and my reservation was not canceled but still not very comfortable as no one from the hotel answered to my questions about these strange messages.

2026-03-31 via Nuitee
M
Makanga solo_traveller ug
8
2026-03-31 via Nuitee