ONOMO Hotel Kampala

Hotels
•
ONOMO HOTELS
9.1 (103 reviews)
18a Akii Bua Road Kampala , Kampala , ug

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good food
Cons:
Issues with amenities
Small room layout
Service inconsistencies

Categories

Cleanliness
9.35
Clean rooms and no mosquito, generally well-maintained.
Service
9.35
Friendly staff and welcoming atmosphere, but some service issues noted.
Location
9.35
Conveniently located and close to attractions.
Room Quality
8.35
Comfortable beds, but issues with room layout and some small TVs.
Amenities
7.85
Limited amenities with some aspects noted as broken or inadequate.
Value for Money
9.85
Good pricing for the quality of service and cleanliness offered.
Food and Beverage
9.35
Great food variety and pleasant dining experiences.
Overall Experience
9.35
Enjoyable stay with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:45

Property Description

Luxurious Amenities
ONOMO Hotel Kampala offers a fitness centre, terrace, indoor pool, and a restaurant and bar, ensuring a comfortable and indulgent stay for guests.

Convenient Location
Situated near major landmarks such as Uganda Golf Club, Independence Monument, and Kampala Railway Station, ONOMO Hotel Kampala provides easy access to the city's popular attractions.

Modern Comfort
With free WiFi, 24-hour front desk service, and well-equipped rooms featuring a TV with satellite channels and a safety deposit box, ONOMO Hotel Kampala combines modern convenience with exceptional hospitality.

Experience luxury and convenience at ONOMO Hotel Kampala - book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 103 reviews
Cleanliness: 9.35
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.35
P
Philwoo • solo_traveller • kr
8
2026-02-13 • via Nuitee
S
Stefan • solo_traveller • de
10
2026-02-10 • via Nuitee
C
Carlo • extended_group • it
10
2026-02-10 • via Nuitee
H
Haikel • solo_traveller • tn
9
Pros:

Hotel très bien décoré
Chambre très bien aménagée
Emplacement parfait dans une zone calme et happée
L'hôtel est situé juste à côté de l'ambassade d'Irlande

Cons:

Le petit déjeuner aurait pu etre un peu plus garni, c'est tout

2026-02-09 • via Nuitee
F
Franziska • solo_traveller • de
9
Loved it. Am looking forward to staying at another Onomo Hotel soon again. Thanks, lovely Kampala 😘
Pros:

Very friendly staff (thank youuuu <3) inside and outside the compound, nice patio with a great music soundtrack (unfortunately, I missed the karaoke night), awesome food selection a la carte.
Beautiful interior design and artwork.
The rooms were cute with its nifty zones and spaces for clothes and stuff.
Great location with a walkable neighborhood.
Loved the spa :)

Cons:

Just a minor inconvenience: As a passionate stairs user, I got a bit confused about the stairs leading to the outside :D

2026-02-09 • via Nuitee
H
Hildo • couple • ao
10
Pros:

Everything

2026-01-29 • via Nuitee
P
Philwoo • couple • kr
10
2026-01-29 • via Nuitee
S
Sol • solo_traveller • no
10
2026-01-29 • via Nuitee
J
Jacques • extended_group • ca
10
2026-01-19 • via Nuitee
M
Mateo • extended_group • no
10
Pros:

It is my third stay at the hotel. The staff are great, the hotel is clean and well taken care of.

2026-01-15 • via Nuitee
H
Haruna • couple • za
10
Property was good
Pros:

Staff

Cons:

Nothing

2026-01-12 • via Nuitee
M
Mart • couple • ug
5
2026-01-12 • via Nuitee
H
Haruna • couple • za
10
2026-01-12 • via Nuitee
N
Noel • solo_traveller • us
10
Pros:

Very nice building, great AC, great beds

Cons:

The advertise they have a gym, but all the machines are broken, i’m not even exaggerating. The only thing that’s usable is the floor Mattt and some dumbbells they have. Everything else says out of order.

2026-01-10 • via Nuitee
H
Haruna • couple • za
10
2026-01-08 • via Nuitee
I
Isabella • couple • ug
1
I hope their customer service improves
Pros:

I liked that it was conveniently located

Cons:

I am really disappointed in how they have handled a simple refund for a returning client

2026-01-08 • via Nuitee
B
Beatrice • family_with_children • ke
10
2026-01-06 • via Nuitee
P
Patrisha • extended_group • gb
9
Beautiful hotel
Pros:

The staff were welcoming, clean rooms

Cons:

My only con was there’s no fridge in the room, lighting could be better for us girls when getting ready for a night out. The mirror size could be bigger too.

2026-01-05 • via Nuitee
A
Arnold • couple • ug
10
2026-01-04 • via Nuitee
G
Gemechis • solo_traveller • et
9
2026-01-02 • via Nuitee