ONOMO Hotel Kampala

Hotels
•
ONOMO HOTELS
9.1 (103 reviews)
18a Akii Bua Road Kampala , Kampala , ug

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good food
Cons:
Issues with amenities
Small room layout
Service inconsistencies

Categories

Cleanliness
9.35
Clean rooms and no mosquito, generally well-maintained.
Service
9.35
Friendly staff and welcoming atmosphere, but some service issues noted.
Location
9.35
Conveniently located and close to attractions.
Room Quality
8.35
Comfortable beds, but issues with room layout and some small TVs.
Amenities
7.85
Limited amenities with some aspects noted as broken or inadequate.
Value for Money
9.85
Good pricing for the quality of service and cleanliness offered.
Food and Beverage
9.35
Great food variety and pleasant dining experiences.
Overall Experience
9.35
Enjoyable stay with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:45

Property Description

Luxurious Amenities
ONOMO Hotel Kampala offers a fitness centre, terrace, indoor pool, and a restaurant and bar, ensuring a comfortable and indulgent stay for guests.

Convenient Location
Situated near major landmarks such as Uganda Golf Club, Independence Monument, and Kampala Railway Station, ONOMO Hotel Kampala provides easy access to the city's popular attractions.

Modern Comfort
With free WiFi, 24-hour front desk service, and well-equipped rooms featuring a TV with satellite channels and a safety deposit box, ONOMO Hotel Kampala combines modern convenience with exceptional hospitality.

Experience luxury and convenience at ONOMO Hotel Kampala - book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 103 reviews
Cleanliness: 9.35
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 7.85
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 9.35
S
Satti • extended_group • ug
7
2026-03-20 • via Nuitee
C
Chidinma • solo_traveller • ng
7
It was all good
Pros:

I like the ambience

Cons:

There wasn’t a mini fridge in the rooms.

2026-03-19 • via Nuitee
M
Michele • extended_group • it
8
All good, excellent food.
Cons:

The gym, small and with little equipment. I think they the hotel should invest a little more on a gym

2026-03-17 • via Nuitee
M
Makanga • solo_traveller • ug
8
2026-03-11 • via Nuitee
R
Robert • extended_group • ch
8
Good hotel for business trips
Pros:

Staff was very animated, friendly and responsive as always. The area on the reception floor that goes outside to the wooden deck is my favorite part of the experience. The rooms are clean and everything works well.

Cons:

The food is mixed. Many of the dishes miss the intended mark. The location on top of the hill was great for running, but difficult to get to in traffic-my colleague and I had to walk up a few times.

2026-03-08 • via Nuitee
K
kir555 • extended_group • ru
8
2026-03-05 • via Nuitee
H
Hassan • couple • mx
10
Amazing
Pros:

Everything

Cons:

None

2026-03-05 • via Nuitee
K
Kamau • extended_group • ke
7
Standards not being upheld.... restaurant etc still has a good vibe
Pros:

Location and general ambiance of the hotel....

Cons:

The rooms are very basic and not value for money... the gym has broken down which is a shame as it was a huge motivator of the booking

2026-03-02 • via Nuitee
S
Ssempa • couple • ug
8
Wonderful
Pros:

The bed was so comfortable

Cons:

Small rooms

2026-03-01 • via Nuitee
G
Govender • solo_traveller • ug
5
It was ok
Pros:

The food was amazibg when they had supplies. Most days items were not on the menu.

Cons:

Hygiene, service is extremely slow.

2026-02-28 • via Nuitee
F
Frédéric • solo_traveller • fr
8
2026-02-27 • via Nuitee
H
Hans • solo_traveller • nl
8
Pros:

Beautiful hotel

Cons:

Wait time for food.

2026-02-27 • via Nuitee
M
Mohamed • solo_traveller • eg
9
2026-02-26 • via Nuitee
J
Johnson • solo_traveller • ke
4
2026-02-24 • via Nuitee
B
Bonface • solo_traveller • ke
10
Pros:

Friendly staff
High speed internet
Great ambience
Great location

Cons:

The Gym wasn't great.

2026-02-24 • via Nuitee
B
Bruce • solo_traveller • ch
8
Fine
Pros:

Breakfast was pleasant with a good selection
Nice room layout and clean
Nice staff

Cons:

Sometimes loud music downstairs
If you order a meal, you'll find the service is impressively slow (= about 1h for a hamburger)

2026-02-22 • via Nuitee
H
Hellen • couple • ug
2
Mid .
Pros:

Very convenient location , staff are very kind and amazing .

Cons:

Not worth the money at all . The rooms are tiny . Broken shower head . Dirty towels it honestly feels like a dorm . Price does not match.

2026-02-22 • via Nuitee
P
Philwoo • solo_traveller • kr
8
2026-02-13 • via Nuitee
S
Stefan • solo_traveller • de
10
2026-02-10 • via Nuitee
C
Carlo • extended_group • it
10
2026-02-10 • via Nuitee