SERENA Hotel Aventura Miami, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.3 (1210 reviews)
2820 NE 214th St , Aventura , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Good location
Spacious accommodations
Nice amenities
Cons:
Inconsistent cleanliness
Poor food quality
Service-related issues
Maintenance problems

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, including dirty gym towels and wall stains.
Service
9.35
Most reviews highlight excellent service, especially by staff members like Miguel.
Location
8.89
Good location noted in several reviews, contributing to easy access.
Room Quality
8.34
Generally spacious and comfortable rooms, but some issues with amenities.
Amenities
8.87
Good amenities like a rooftop pool, although some facilities were under renovation.
Value for Money
7.33
Concerns over breakfast quality and maintenance; perceived value may be low for the price.
Food and Beverage
6.88
Breakfast offerings criticized for lack of variety and quality.
Overall Experience
8.85
Overall positive experiences touted in most reviews, but some expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:18

Property Description

Luxurious Amenities
SERENA Hotel Aventura Miami, Tapestry Collection by Hilton offers an outdoor swimming pool, fitness centre, terrace, and bar for guests to unwind and relax during their stay.

Culinary Delights
Indulge in a variety of cuisines at the on-site restaurant, serving American, Mediterranean, and Spanish dishes. Special dietary needs like vegetarian, vegan, and gluten-free options are also available upon request.

Entertainment and Convenience
Guests can enjoy activities like billiards and table tennis at this 4-star hotel. Additionally, amenities such as a business centre, ATM machine, and airport transfers ensure a seamless and enjoyable experience for all visitors.

Book your stay at SERENA Hotel Aventura Miami, Tapestry Collection by Hilton for a perfect blend of luxury and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.3
Based on 1210 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.85
C
Cecilia • couple • us
7
Nice hotel but needs to have more attention to the housekeeping
Pros:

Nice location at a very good price

Cons:

The housekeeping service is unreliable. The second day they didnt clean up my room

2026-05-22 • via Nuitee
J
JESSICA • solo_traveller • pe
9
2026-05-22 • via Nuitee
A
Alisa • extended_group • us
10
Everyone was wonderful would stay again
Pros:

Nice hotel hidden off the path

2026-05-21 • via Nuitee
J
Jose • solo_traveller • pe
6
2026-05-19 • via Nuitee
H
Haroñ Rafael • couple • co
9
2026-05-18 • via Nuitee
Z
Zeev • solo_traveller • us
10
Pros:

Good location
Great room
Good service

2026-05-18 • via Nuitee
Z
Zeev • couple • us
10
Excellent
Pros:

Great location
Excellent service
Good comfortable King room .

2026-05-18 • via Nuitee
V
villegas • family_with_children • us
10
2026-05-17 • via Nuitee
M
mike • solo_traveller • us
9
2026-05-16 • via Nuitee
H
Hillary • solo_traveller • us
10
Pros:

Cleaniness, nice room, nice staff.

Cons:

N/A

2026-05-15 • via Nuitee
H
hernan marcos • solo_traveller • ar
10
Pros:

Ok

Cons:

Ok

2026-05-12 • via Nuitee
L
Lucia • extended_group • co
10
Me encantó
Pros:

Es muy limpio
Lugar fantástico
Atención super
Hay un café en el primer piso super desvarados

Cons:

Nada

2026-05-12 • via Nuitee
K
krystal • couple • us
10
Miss YULIIA HRASHA was the best reception ever she gave us great location ideas for things to do. She was very pleasant.
Pros:

I liked it the room. It was very big and spacious bathroom was amazing. Beds was extra large pillows was very fluffy. Room was very clean and tidy and smell good hotel staff was so excellent from Night Shift. Dayshift even gave us tips on where we can go for the beach and it was so great when we asked for fresh towels they was there right on time and also we asked for cups they gave us I gave this hotel 10 out of 10. Great customer service excellent area 5 to 10 minutes from things to do 5 to 10 minutes from local stores, supermarkets and beach.

Cons:

The property had its own parking, which was a plus it was a $23 one time fee to park, which was great didn’t have to worry about the safety of my car

2026-05-11 • via Nuitee
M
Mauro • solo_traveller • pt
7
Pros:

Location

Cons:

Moldy room, breakfast options horrible

2026-05-04 • via Nuitee
T
Tzur • solo_traveller • il
10
2026-04-28 • via Nuitee
S
Sarka • couple • us
9
Conveniently located and clean
Pros:

Comfortable beds, clean room, walking distance from our venue

2026-04-25 • via Nuitee
J
Joao Groth • extended_group • br
9
Nice hotel for a short stay
Pros:

The hotel accept packages and carry them very well. This is a bonus on these days.

2026-04-24 • via Nuitee
D
Daniela • couple • bm
8
2026-04-23 • via Nuitee
J
James • couple • us
10
Beautiful hotel excellent location
Pros:

Location and how beautiful it was

Cons:

Pool bar wasn’t open

2026-04-20 • via Nuitee
A
aprillS9507FW • Family
10
I enjoyed myself!
Pros:

Such a pleasure it was my birthday and we had a nice time sitting around the bar. Then was joined with a birthday twin! We sung to each other and enjoyed our time together. Staff was excellent Karrina and Jose I believe was their names. Love yall you all are the BEST!!!!!

2026-04-19 • via Tripadvisor