SERENA Hotel Aventura Miami, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.3 (1154 reviews)
2820 NE 214th St , Aventura , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Good location
Spacious accommodations
Nice amenities
Cons:
Inconsistent cleanliness
Poor food quality
Service-related issues
Maintenance problems

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, including dirty gym towels and wall stains.
Service
9.35
Most reviews highlight excellent service, especially by staff members like Miguel.
Location
8.89
Good location noted in several reviews, contributing to easy access.
Room Quality
8.34
Generally spacious and comfortable rooms, but some issues with amenities.
Amenities
8.87
Good amenities like a rooftop pool, although some facilities were under renovation.
Value for Money
7.33
Concerns over breakfast quality and maintenance; perceived value may be low for the price.
Food and Beverage
6.88
Breakfast offerings criticized for lack of variety and quality.
Overall Experience
8.85
Overall positive experiences touted in most reviews, but some expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:18

Property Description

Luxurious Amenities
SERENA Hotel Aventura Miami, Tapestry Collection by Hilton offers an outdoor swimming pool, fitness centre, terrace, and bar for guests to unwind and relax during their stay.

Culinary Delights
Indulge in a variety of cuisines at the on-site restaurant, serving American, Mediterranean, and Spanish dishes. Special dietary needs like vegetarian, vegan, and gluten-free options are also available upon request.

Entertainment and Convenience
Guests can enjoy activities like billiards and table tennis at this 4-star hotel. Additionally, amenities such as a business centre, ATM machine, and airport transfers ensure a seamless and enjoyable experience for all visitors.

Book your stay at SERENA Hotel Aventura Miami, Tapestry Collection by Hilton for a perfect blend of luxury and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.3
Based on 1154 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.85
K
KARLA • extended_group • br
6
Boa acomodação.
Pros:

Boa, tudo limpo e confortável

Cons:

Café da manhã muito fraco, não compensa incluir na diária

2026-02-14 • via Nuitee
G
Giora • solo_traveller • il
10
Pros:

Excellent hotel

2026-02-12 • via Nuitee
B
BERNTHON • family_with_children • us
8
2026-02-09 • via Nuitee
M
McPherson • family_with_children • us
9
My family and I had a wonderful stay and will definitely return.
Pros:

Breakfast was delicious. The location was perfect. It was easy to come and go and we were near everything. We loved our stay. The ability to bring our dog made it even more special.

Cons:

The wooden floor in the kitchen area seemed dirty. The carpets need vacuuming as well.

2026-02-08 • via Nuitee
S
Sebastian • family_with_children • uy
8
Muy bueno
2026-02-08 • via Nuitee
C
Cowdrey • solo_traveller • tc
10
2026-01-27 • via Nuitee
S
Shaileja • family_with_children • us
9
2026-01-26 • via Nuitee
M
Maricielo • couple • us
10
2026-01-24 • via Nuitee
E
Eva • family_with_children • us
7
2026-01-21 • via Nuitee
V
Valdez • couple • us
8
2026-01-20 • via Nuitee
M
Mathew • family_with_children • us
8
2026-01-20 • via Nuitee
P
Patrick • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Michelle • family_with_children • us
10
Great
Pros:

Great location, and super nice hotel

2026-01-19 • via Nuitee
E
Ekaterina • solo_traveller • us
7
2026-01-19 • via Nuitee
S
Samanta • couple • us
10
2026-01-19 • via Nuitee
M
Marina KS • family_with_children • br
10
great hotel , clean and well located
Pros:

very good location, hotel is new clean and with a great rooftop. reception was very kind.

2026-01-14 • via Nuitee
T
Tita • couple • pa
8
2026-01-10 • via Nuitee
H
Hudson • family_with_children • us
7
Overall it was a pleasant stay, but it could have been better.
Pros:

The pool was warm, which is a high priority for me. The food at the restaurant was good, as was the service.

Cons:

We did not have enough towels in our room. They only gave us one for showering and we had to request more, but when my dad found a maid, she did not speak English and did not understand the request. When we called the front desk, there was no dial tone and someone came up to service the phone and left without fixing it. Also the faucet was loose.

2026-01-03 • via Nuitee
I
Ivone • couple • us
7
Pros:

Property itself was clean.

Cons:

When first checked in the clerk didn’t explain about the parking. The weather changed it was cold but we were not able to change the thermostat in the room.

2026-01-02 • via Nuitee
L
Luis • couple • us
10
2025-12-22 • via Nuitee