Sonder at Village 21

Hotels
•
Sonder
9.2 (966 reviews)
1620 21st Avenue South , Nashville , us
+16173000956
reservations@sonder.com

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable beds
Spacious rooms
Well-equipped kitchen
Good communication with staff
Cons:
Noise issues
Broken elevators
Maintenance issues
Limited amenities
High pricing

Categories

Cleanliness
7.8
Rooms were clean and well-maintained, although some guests mentioned minor cleanliness issues
Service
7.7
Service was generally satisfactory, with some complaints about broken elevators and slow response times
Location
8.2
The hotel's location was highly praised for its convenience and accessibility to key areas, despite some noise concerns
Room Quality
7.5
Spacious and comfortable rooms, although noise from neighboring units was a common issue
Amenities
7.3
The amenities provided were satisfactory, with some guests appreciating the pool and kitchen facilities, while others mentioned noise and maintenance issues
Value for Money
6.8
Mixed feedback on pricing, with some guests feeling it was too high for the overall experience
Food and Beverage
7.3
Breakfast and dining options were generally well-received, with some wanting more variety
Overall Experience
7.8
Most guests had a positive overall experience and would consider staying again
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-14 01:25

Property Description

Luxurious Accommodations
Sonder at Village 21, located in Nashville near top attractions like The Parthenon and Bridgestone Arena, offers modern and stylish units with well-equipped kitchens and comfortable amenities. With air conditioning, a dishwasher, and free WiFi, each unit provides a cozy retreat for guests to unwind after a day of exploring Music City.

Convenient Location
Situated just 1.4 km from Vanderbilt University, this aparthotel is the perfect home base for visitors looking to experience the vibrant culture and entertainment that Nashville has to offer. Easy access to nearby landmarks like Ryman Auditorium and Johnny Cash Museum ensures a memorable stay for all guests.

Personalized Service
Experience top-notch hospitality at Sonder at Village 21, where attention to detail and guest satisfaction are top priorities. From the friendly staff to the convenient amenities like private parking and a lift, every aspect of your stay is designed to make you feel right at home.

Book your stay at Sonder at Village 21 for an unforgettable Nashville experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sonder at Village 21 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note the layout, furniture, and decor of your space may vary from these photos. There is no cable. We have provided a Chromecast for streaming. Paid parking is nonrefundable and valid from check in to check out. You acknowledge and agree that Sonder is not liable for any loss or damage that may occur to your vehicle or possessions while parked at our facilities. You may experience noise from renovations on the ground floor. We have provided ear plugs and white noise machines in each space. Sonder offers all guests the ability to book housekeeping services on demand for a nominal fee. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. Housekeeping services must be scheduled via the Sonder app, 24 hours in advance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 966 reviews
Cleanliness: 7.8
Service: 7.7
Location: 8.2
Room Quality: 7.5
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.8
I
Ilovetravel1967 • Couples • gb
6
So good in many ways but spoilt by the balcony view.
Pros:

There are so many things to like about the place
-great location for bus 7 into town
-easy walk to some attractions
-lovely safe neighbourhood
-super clean apartment
-comfy bed
BUT!!!!
We had room 405 for 6 nights and booked because of the balcony and photos. Our north facing balcony was TERRIBLE-overlooking a mess of a pizza restaurant roof/aircon system that hummed 24/7. Sitting on the balcony was not an option. No staff or reception meant there was no way to change the room. This really spoilt our opinion of Sonder 21 and we won’t come back as a result.

2025-10-22 • via Tripadvisor
F
Francynne • couple • br
10
2025-10-18 • via Nuitee
M
Maria • extended_group • es
10
Lujoso apartamento, ubicación ideal
Pros:

Ubicación, cerca de la parada del bus que te lleva al centro. Apartamento lujoso y moderno.

Cons:

Para aparcar en la plaza acordada, no es fácil encontrar la entrada al parking.

2025-10-18 • via Nuitee
J
jonathan manuel • couple • us
6
Pros:

Lugar silencioso y limpio

Cons:

El estacionamiento tiene un precio extra, tiene mal olor y es incomodo para vehículos grandes. No servicio en persona.

2025-10-18 • via Nuitee
W
Whitney • family_with_children • us
10
It was perfect, close to the hospital, which is the reason for the trip, and it was clean and beautiful!
Pros:

Apartment was beautiful and so clean and modern!

Cons:

The only complaint we have at all was that the beds weren’t very comfortable, that mattress was to hard, but other wise wonderful.

2025-10-17 • via Nuitee
D
Daniel • family_with_children • us
2
Disastrous.
Pros:

Located at a very busy intersection and the building was not identified very well. Missed it the first time I drove by.

Cons:

Management is slow to respond to communication. Wanted to check in early but room wasn’t ready, parked one vehicle and drive into Nashville for dinner, a hockey game and music venue entertainment. While I was enjoying time with my daughter, they sent me an email that they have changed the security code for the room but the room number was changed. I never saw this until the next day. After our night in Nashville, we went to the room and someone else was in it. He showed me his confirmation. He had booked it at 9 pm that night. I had booked the room over a month ago. We then drove to a nearby hotel and spent the night. No one ever called me to tell me about this move. I did notice a text message the next morning. I notified Sonder the next morning and sent them a receipt from the hotel we went to and they agreed to refund the hotel in 7-10 days. As of 4 weeks later I still have not received a refund for either hotel or parking,

2025-10-17 • via Nuitee
M
Maxwell • couple • us
10
Very nice place..
Pros:

Very quiet, beautiful place. We really were able to relax.

Cons:

The shower door allowed water to leak all over the floor

2025-10-17 • via Nuitee
M
Michael • extended_group • gb
10
Top Accommodation - Highlight of our USA Tour
Pros:

Accommodation was fantastic , location was great close to a vibrant area, and a short bus ride to Nashville Broadway, parking was safe and secure. Pool was great, we used often

Cons:

I can't fault this accommodation

2025-10-16 • via Nuitee
P
Peters • couple • us
9
2025-10-16 • via Nuitee
D
Dirk Peter • couple • de
10
2025-10-16 • via Nuitee
N
Nicole • extended_group • us
8
Pros:

Great location, nice apartments!

Cons:

The staff came 20 min early to clean our room and we had to rush to get out.

2025-10-16 • via Nuitee
S
Sonya • couple • nz
9
Fabulous- would stay here again!
Pros:

Well located, modern and well provisioned. Very comfortable with plenty of space and a lovely pool area. Staff were very responsive.

Cons:

Our shower leaked.

2025-10-15 • via Nuitee
J
Jodi • couple • us
10
2025-10-14 • via Nuitee
C
Cassie • couple • us
10
Can’t wait to return!
Pros:

Great location and very affordable. Spacious and clean.

Cons:

A little confusing with all the codes but we were able to figure us out!

2025-10-13 • via Nuitee
A
Aarsen • extended_group • nl
9
Genoten van een mooie tijd in Nashville
Pros:

Ligt heerlijk centraal met net buiten het centrum. Wij hebben genoten van de accommodatie en de omgeving.

2025-10-13 • via Nuitee
R
RAFAEL • family_with_children • es
7
Experiencia agri-dulce
Pros:

Buen complejo de apartamentos

Cons:

El balcón daba a un contenedor de basura justo debajo (estábamos en una primera planta), lo que lo hacía impracticable por el olor y la gran cantidad de moscas

El sofá cama es muy, muy incómodo

2025-10-12 • via Nuitee
J
Jonathan • couple • fr
10
Amazing
Pros:

La qualité du logement ainsi que de ses équipements. La situation géographique parfaite. La propreté des lieux

2025-10-10 • via Nuitee
S
Sonya • couple • nz
9
2025-10-10 • via Nuitee
J
jamie • solo_traveller • us
4
Pros:

Location was good

Cons:

Hard to find the parking garage, halls were dimly lit. Sleeper sofa was awful to sit on...so low on the ground and the cushion almost went thru to the mattress underneath. Could get the TV to work...only apps on it that couldn't be used. Big bed but the mattress was very firm. Laying in bed and saw a roach crawling across the bedroom floor...I killed it. Nice kitchen and bathroom.

2025-10-09 • via Nuitee
M
Michaela • family_with_children • gb
10
Pros:

Very convenient and clean

Cons:

Nothing

2025-10-09 • via Nuitee