Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great amenities
Delicious breakfast
Cons:
Rooms not as expected
Cleanliness issues

Categories

Cleanliness
8.95
Linens and towels were old and worn out, which was a disappointment.
Service
10
The staff were all friendly and courteous, though not quite prepared for a true 5-star experience.
Location
10
The location is perfect and close to bus routes and beaches.
Room Quality
8.45
Rooms are smaller and less comfortable than they appear in the photos.
Amenities
10
The pool bar and restaurant are lovely.
Value for Money
9.95
Not explicitly mentioned; standard quality for this hotel tier.
Food and Beverage
9.45
Breakfast was described as phenomenal; restaurant food is average.
Overall Experience
10
Overall a delightful experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:41

Property Description

Luxurious Spa and Dining Experience
Pamper yourself with body treatments at the spa and enjoy delectable meals at the hotel's restaurants.

Complimentary Breakfast and Shuttle Service
Start your day with a delicious buffet breakfast and utilize the complimentary roundtrip airport shuttle service.

Chic Rooms and Convenient Location
Relax in air-conditioned rooms with modern amenities and explore nearby attractions like Ornos Beach.

Book your stay at Once in Mykonos - Designed for Adults now for an unforgettable luxury experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 10 to October 15.
  • Children 16 years old and younger are not permitted at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JMK

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.6
Based on 62 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 8.45
Amenities: 10
Value for Money: 9.95
Food and Beverage: 9.45
Overall Experience: 10
J
Jayna • family
10
Pros:

The hotel was absolutely beautiful and the views, I could never get tired of them! From the time you step onto the property, the staff were amazing. A surprise that definitely came in handy was the golf cart rides around the property. I love that I could call the front desk arrange for a transportation and a staff would pick us up with the golf cart and take us to the parking lot where a car would be waiting. It also gave me an opportunity to enjoy the views as we rode down the hill. Upon entering the room, a bottle of champagne with a hand written note and macrons awaited us!

The breakfast was very good and had a variety with eggs made to order. We did order room service once, and it was really good as well. Unfortunately we didn’t do dinner on the property.

We decided to get a room with a private pool and we really enjoyed it. You could see the views from the pool as well.

The service was phenomenal. Especially the staff who cleaned the rooms. Each time we returned to the room, it felt like we just checked in. Towards the end of our staff came around to deliver a sweet treat.

Location wise, it was a short drive to Mykonos town and about a 15-20 minute drive to all the popular beach clubs. Near the hotel are a couple of restaurants you can walk to.

Overall, I would definitely recommend staying at Once in Mykonos.

2025-10-08 • via Nuitee
A
Amit • partner
10
Pros:

This resort sets the bar very high on luxury and amenities. The staff are very friendly and helpful, the location is perfect and close to bus routes and beaches.
The pool bar and restaurant are lovely.
The rooms are relaxing and well maintained.
The breakfast is phenomenal!!
We will stay here again and again.

2025-09-24 • via Nuitee
J
JAVIER A.
4
NOT a 5 STAR
Pros:

I recently stayed at Once in Mykonos, and unfortunately, my experience didn’t live up to the expectations set by its online presence. To clarify, while this hotel offers some positive aspects, it certainly does not deserve a 5-star rating, and I would rate it more as a solid 4-star property, but not much more.

Let’s start with the rooms. They are much smaller and less comfortable than they appear in the photos. The pictures on the booking websites, like Hotels.com, are not accurate — the rooms look much more spacious and modern in the images. The linens and towels were old and worn out, which was a big disappointment. When staying at a luxury hotel, I expect a certain level of comfort and cleanliness, and this did not meet the mark.

The service was excellent, however. The staff were all friendly and courteous, but despite their nice demeanor, they were not quite prepared for a true 5-star experience. There was a distinct difference in the level of professionalism one might expect at a high-end property. For instance, the few Greek staff members I encountered would repeatedly say, “we will call you back” — but nothing ever happened, which was frustrating. Additionally, it’s worth noting that you cannot hire outside massage therapists for your room due to “security reasons,” which was an odd restriction.

The hotel’s restaurant serves decent food, but it’s nothing spectacular — I would say it’s average, at best.

2025-08-10 • via Nuitee
S
Sami
10
Pros:

Awesome hotel.

2025-08-08 • via Nuitee
T
Tal • family
10
Pros:

Unfortunately due to travel delays we lost a lot of time at this property but when we arrived they made sure to expedite our checking and set up transportation for that evenings dinner. The young lady at the boutique was amazing in helping us get clothes since our luggage didn’t arrive until midnight before checkout. Breakfast was delicious and the short time on property was delightful. Wonderful view of the water.

2025-07-11 • via Nuitee
V
Vivian
10
Once in Mykonos with Great Views
Pros:

Great location and views of boats on water. Entire staff is friendly and welcoming. I highly recommend the hotel.

2025-07-03 • via Nuitee
G
Glen
10
Pros:

Beauty location, great views, a little windy due to the elevation. Great staff, very knowledgeable and hospitable.

2025-06-24 • via Nuitee
R
Robert • family
10
Pros:

Fabulous hotel with a lovely spacious room (suite with 2 x double rooms) and stunning views out to sea. The infinity pool is not huge but plenty big enough and nice and cool to take the heat out of the day. My only feedback would be the lack of shade around the pool in the afternoon perhaps more could be done in this area. The staff at this hotel are all amazing and we had a great experience from check-in through to departure. The manager is super-friendly and helpful (sorry can't remember his name) and Bernadette is great at breakfast time and deserves a special mention. Breakfast was excellent with wide choice of hot and cold foold of a high quality on offer each morning.

All in all a great stay and would highly recommend the Once in Mykonos hotel!

2025-06-22 • via Nuitee
A
Adam • family
10
Pros:

Very nice property with great views and a wonderful staff. Pool area is a bit tight but really nice. Food was good, not great. Fitness center was tiny. Rooms were well maintained, equipped and spacious. We really enjoyed our stay and recommend if you are looking for a low key and relaxing experience with top notch service.

2025-06-19 • via Nuitee
V
Verified traveler
10
Amazing Hotel
Pros:

The hotel is incredible, such beautiful views of Mykonos. Staff upon arriving so welcoming and continued that way the whole trip. Maria the manager was amazing and also Mikey from the restaurant both so friendly and made you feel special. Will definitely be returning as really loved Mykonos & this hotel

2025-06-12 • via Nuitee
V
Violeta • family
10
Pros:

This this hotel was great. Nice pool with a great view. The room was large and tidy. Hotel staff are super accommodating and kind. Highly recommended!

2025-05-23 • via Nuitee
M
Mateusz • partner
10
Pros:

Such a great time at the hotel. Staff members are one of the most nicest people I know. Really polite and helpful. Me and my wife felt really comfortable around them. We were taken care of the whole stay. I also love how the bell boys were always smiling.
Breakfast were delicious and room was clean. Nothing to complain about. 😁😁

2025-05-10 • via Nuitee
T
TERESA • family
10
Pros:

Excelente atención de todos y las instalaciones son fantásticas.

2024-10-10 • via Nuitee
A
Aurora • partner
10
Pros:

The staff was amazing to us, very friendly, sweet, polite, they understand that the destination and type of hotel requires a very friendly staff, the check in process was really nice, the breakfast buffet was delicious, the hotel is beautiful, communication was good and we definitely recommend this place. Thank you!

2024-10-08 • via Nuitee
N
Nicole • partner
10
Pros:

everything great! only complaint would be the dog barking in the mornings

2024-09-16 • via Nuitee
G
Greg
10
Once in Mykonos
Pros:

Beautiful property with rooftop restaurant and pool

2024-09-09 • via Nuitee
E
Erez • friends
10
Pros:

Great

2024-08-31 • via Nuitee
M
Mesure • partner
10
Pros:

Excellent

2024-08-29 • via Nuitee
M
Marittza
10
Pros:

We loved our two bedroom suite! We do wish it didn’t have the bushes for privacy, but we understand. Also the water of the pool was a bit cold, but overall in a great spot and easily walkable to restaurants and beach clubs. Perfect location to be in between town and the different beaches.

2024-08-23 • via Nuitee
E
Erez
10
Pros:

Great over all

2024-08-23 • via Nuitee