MainStay Suites Columbus near Fort Benning

Hotels
•
Main Stay Suites
6.7 (586 reviews)
3662 Victory Drive, Building B , Columbus , US
+1 706-405-7521

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location near stores, restaurants and attractions
Several mentions of friendly/helpful staff
Some guests found beds comfortable
Breakfast included (occasionally described as OK)
Pet-friendly / allowed small dogs
Cons:
Widespread cleanliness issues: mold, stains, hairs, leftover food, bad odors
Room problems: dirty sheets, nonworking phones/TVs, no hot water
Amenities broken or unavailable: ice machine, waffle iron, pool closed, limited breakfast items
Reports of smell of smoke/weed and strong mold odor
Deposit refund issues and unresponsive night staff in some cases
Pest concern (tick found) and trash left in hallways

Categories

Cleanliness
5
Multiple reports of dirty rooms, mold, stains, pubic/long hairs, leftover food in fridge and strong odors; however some mentions of guests cleaning themselves and mixed mentions of tolerable beds.
Service
9.5
Several reviewers praised helpful and friendly staff; there are isolated reports of poor night-shift response and slow deposit returns, but overall staff interactions were frequently noted positively.
Location
10
Consistently praised: convenient location near stores, restaurants, downtown, museums and attractions; proximity to amenities repeatedly mentioned as a key positive.
Room Quality
5
Rooms reported with mold, dirty bathtubs, stained sheets and malfunctioning phones/TVs; some reviewers found the beds comfortable despite many other room issues.
Amenities
5.5
Amenities were inconsistent: breakfast included but limited (no coffee cups, broken waffle iron, no fresh fruit), pool closed, ice machine and hot water issues, but basic fridge and breakfast availability noted by some.
Value for Money
6
Mixed value: location and occasional good breakfast add value, but cleanliness problems, deposit issues and broken amenities reduce perceived worth.
Food and Beverage
5
Breakfast is included but many complaints about lack of items (no coffee cups, no fresh fruit), broken waffle iron and limited choices; some found it 'ok' while others were disappointed.
Overall Experience
7.6
Mixed overall: strong positives for location and many staff interactions balanced against repeated cleanliness, room and amenity failures; travelers found it convenient but were frequently uncomfortable with room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:49

Property Description

Seasonal outdoor pool and fitness centre
Enjoy a refreshing swim or workout session during your stay at MainStay Suites Columbus.

Family-friendly kitchen amenities
Select rooms offer a convenient kitchen equipped with a fridge, stovetop, and microwave for your convenience.

Continental breakfast and free parking
Start your day right with a complimentary continental breakfast and take advantage of free private parking during your visit.

To experience these amenities and more, book your stay at MainStay Suites Columbus next to Fort Moore now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 586 reviews
Cleanliness: 5
Service: 9.5
Location: 10
Room Quality: 5
Amenities: 5.5
Value for Money: 6
Food and Beverage: 5
Overall Experience: 7.6
J
Jenna • solo_traveller • us
6
Pros:

It was fine it was a little dirty and had limited towels the rooms were moist.

Cons:

Limited towels and the room was moist.

2026-11-06 • via Nuitee
G
Gaylor • solo_traveller • us
6
Cons:

It stunk, smells like everybody there smokes weed, hard to sleep when people are constantly stomping across the floors above you.

2026-10-31 • via Nuitee
R
Romero • family_with_children • us
1
Not great
Pros:

Breakfast ok, location great walmart close by

Cons:

Beds not clean, sheets Disguising, had blood and pee on it. Not washed either. Made me second guess everything of things being clean. Terrible

2026-10-26 • via Nuitee
F
Frank • family_with_children • us
9
2026-10-25 • via Nuitee
M
Melda • solo_traveller • us
1
HORRIBLE
Pros:

The only advantage is the being nearby the Post

Cons:

1)uncleanliness, bathroom was dirty, mold in bathroom, NEVER had my room cleaned. The young lady who checked me out said that they were short staffed. That was FALSE!!! I saw the housekeeper on my hallway.
2) I went downstairs for breakfast, what a disappointment.
First of all, there was NO coffee cups.
Second of all, the waffle iron did not work
3) there was no fresh fruit. One of the kitchen staff said that the truck had not yet delivered the breakfast items.
4) Fourth, last but not least, my room had an awful stench. I would have changed rooms, but I heard other guests say that the room that they were transferred to was worse than the first one.
Sorry, but I can not recommend this place.
Oh, one more thing, you have to pay fifty dollars deposit in case you left the room dirty. What a joke!!! It was already dirty. I’m still waiting to get my deposit back.
HORRIBLE!!!!!!

2026-10-25 • via Nuitee
A
Aaron • family_with_children • us
1
Completely awful and such a strong smell of mold, they switched us from our first room that they gave us because there w
Pros:

The beds were semi comfortable, but I was scared to sleep in them because of how dirty everything else was

Cons:

It was completely filthy. We had to get our own broom just to clean the floor. I had to go buy cleaning supplies at the gas station to sanitize the room and toilets as there was pubic hairs and long hairs all over the hotel, including in the sinks and in the coffee pot. The phone didn’t work the TV didn’t work. The pool was closed, which we were not notified about the ice machine was broke. They had no coffee cups for any of the gas, no hot water so we were not able to shower and when I expressed my concerns, there was no to Little response from the man who worked Night Shift. It was awful, but at this time we had no other option of where we were going to stay. I would not book a room with them. They need to fire their cleaning crew and maybe start over. It was absolutely disgusting. Stains on the walls I had to scrub the walls and the headboards as there was white splatter all over.

2026-10-24 • via Nuitee
P
Patricia • extended_group • us
7
Good area
Pros:

Good staff

Cons:

The clean

2026-10-20 • via Nuitee
G
George • couple • us
1
Bad
Pros:

Nothing

Cons:

Dirty and know hot water

2026-10-11 • via Nuitee
N
Natasha • solo_traveller • us
5
Great staff, bad rooms
Pros:

Nice staff! Liked full refrigerator so that was good.

Cons:

Mold in bathroom on ceiling and in tub switched rooms same problem dirty bathtub and sheets! Lights went out at 4 in the morning they had it pitch black no lights in room or flashlights. It stormed so blackout wasn't their fault but they should've been ready.

2026-10-11 • via Nuitee
B
Brenda • family_with_children • us
10
Will be staying there again
Pros:

The location was great, the breakfast was great

Cons:

There is nothing I didn’t like

2026-10-11 • via Nuitee
G
George • extended_group • us
1
It was bad
Pros:

Nothing

Cons:

The room was dirty. They didn’t have hot water

2026-10-11 • via Nuitee
S
Santos • couple • us
7
2026-10-09 • via Nuitee
D
Deirdre • couple • ie
8
2026-10-08 • via Nuitee
A
Arnikia • couple • us
10
Awesome
Pros:

Great location close to stores and restaurants.

Cons:

The location, politeness, and cleanliness

2026-10-07 • via Nuitee
N
Nelly • family_with_children • us
5
Pros:

Close to downtown, museums and attractions. An ok breakfast was included. Liked that we could bring our small fur baby.

Cons:

The room was not clean at all. They do not pick up things to clean or move things around. Food was left in our fridge from previous tenant. A tick was found in our room which made us so nervous because we were traveling with a dog and children.

2026-09-11 • via Nuitee
M
Monica • solo_traveller • us
5
Pros:

Beds are comfortable and good air

Cons:

Water pressure is terrible, it doesn't get hot, breakfast is just that never have coffee , ice machines don't work you have to go to the front desk and get someone who then walks you to a hot kitchen area to get ice what a joke never again. Don't forget trash in the hallway between rooms that was left.

2026-09-08 • via Nuitee
R
Romero • couple • do
6
The cleanliness of the hotel was very poor and clearly seemed to lack proper supervision. The room was dirty, and one of
Pros:

It is quiet

Cons:

The cleanliness!

2026-09-07 • via Nuitee
I
Iara Nicole • solo_traveller • do
5
it was okay, i'll do it again tho
Pros:

The beds were confy and wify and the breakfast were very good

Cons:

it didn't have hot water and not enough toilet paper

2026-09-07 • via Nuitee
C
Christopher • couple • us
4
The location and staff were good but i was very disappointed with the showers and breakfast.
Pros:

The customer service and location.

Cons:

The showers were cold the entire stay and the breakfast was very slim.

2026-09-07 • via Nuitee
J
Joyce • extended_group • us
8
The price was good.
Pros:

Close to event.

Cons:

Everything was a musty

2026-09-07 • via Nuitee