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Facilities
Property facilities
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Fitness facilities
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Proposal/romance packages available
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Concierge service
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Library
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Safe-deposit box at front desk
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Smoke-free property
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Tours/ticket assistance
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Wheelchair accessible parking
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24-hour business center
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Free reception
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Snack bar/deli
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Pool sun loungers
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24-hour fitness facilities
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Proposal/romance packages available
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Coworking spaces
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Well-lit path to entrance
Review Highlights
Categories
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Property Description
Recreational Amenities: Dive into relaxation at our outdoor pool or stay active in our 24-hour fitness center.
Delightful Dining: Indulge in delicious meals at El Cielo restaurant and unwind at the bar and lounge.
Convenient Location: Explore nearby attractions such as Poblado Park, Lleras Park, and shopping centers.
To experience the perfect blend of leisure and luxury, book your stay at Elcielo Hotel & Restaurant today.
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Check-in & Check-out
Contactless check-out is available
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Covid
Minimum age for proof of COVID-19 vaccination requirement: 18
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Covid
Guests must provide proof of COVID-19 vaccination
Property policies
-
Pets
Pets not allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Check-in & Check-out
Contactless check-out is available
-
Covid
Minimum age for proof of COVID-19 vaccination requirement: 18
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Covid
Guests must provide proof of COVID-19 vaccination
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General
Cashless transactions are available
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Health & Safety
Guests must provide health documentation
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Covid
COVID-19 vaccine must have been received a minimum number of days before check-in: 1
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General
Gap period enforced between guest stays - 24 hours
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Pets
Service animals are allowed
Location
Guest Reviews
Amazing
The best hotel in Medellin !!
Restaurant was over rated. Italian restaurant was too salty, not a good Italian food.
Upstairs had a19 course dinner, small plates of food that I didn’t care about that much!
We were told to wash our hands with chocolate
we got up and left for a real restaurant that brings a plate of food at once!
Hotel was awesome
Great hotel!
Beautiful hotel, amazing food, and kindest staff!
Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!!
Clean, five star food, great amenities
Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience!
Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good.
Super comfy beds. Food and drinks inside the rooms were all included.
Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax.
Amaizing
A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time.
It is impossible to rest, music and people talking until midnight.
I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back!
Outstanding
Amazing hotel everything is 10+
The best hospitality ever experienced!
Everyone goes out of the way to make you comfortable.
Best service! Outstanding food!
Very good.
El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
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