Home2 Suites by Hilton Orlando Downtown, FL

Hotels
Home2 Suites by Hilton
8.6 (790 reviews)
401 North Magnolia Avenue , Orlando , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Good location
Cleanliness
Cons:
Noise from outside
Issues with towels and room keys

Categories

Cleanliness
8.19
Some mentions of cleanliness being satisfactory, but some noise issues reported.
Service
9.16
High praise for service from the staff, particularly during breakfast and valet parking.
Location
9.01
Convenient location with good access, though noticed noise from the environment.
Room Quality
8.36
Rooms generally considered spacious and clean, but some noise reported affecting quality of stay.
Amenities
8.68
Amenities include a pool and breakfast, with reports of quality, but minor issues noted with towels.
Value for Money
7.95
Value perceived as adequate but could be impacted by extra valet charges.
Food and Beverage
9
Strong appreciation for breakfast quality and variety.
Overall Experience
8.47
Overall experience marked by positive service and amenities with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:55

Property Description

Modern Comfort and Convenience

Convenient Location: Situated in Orlando, Home2 Suites by Hilton Orlando Downtown, FL offers air-conditioned rooms with free WiFi, a shared lounge, and an on-site restaurant.

Comfortable Amenities: Each room is equipped with a desk, TV, private bathroom, and fridge, ensuring a comfortable stay with all essentials provided.

Delicious Dining Options: Guests can enjoy a buffet or continental breakfast at the hotel, starting the day off right.

Experience modern comfort and convenience at Home2 Suites by Hilton Orlando Downtown, FL. Book now for a memorable stay in Orlando.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 790 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.01
Room Quality: 8.36
Amenities: 8.68
Value for Money: 7.95
Food and Beverage: 9
Overall Experience: 8.47
P
Patrícia family_with_children pt
10
2026-02-14 via Nuitee
M
Muhammad solo_traveller us
3
It’s should be compensated
Pros:

Location

Cons:

Floor ,cleaningness, bath toilet, kitchen sink drain, vent not strong!!!!
See how many times I went to complain in front desk

2026-01-28 via Nuitee
A
Assel family_with_children us
6
2026-01-27 via Nuitee
J
Jose Miguel couple co
8
Cons:

Desayuno

2026-01-25 via Nuitee
U
Uniqueka solo_traveller us
9
Pros:

Clean and very close to Starbucks

Cons:

Parking

2026-01-22 via Nuitee
F
Frédéric couple fr
3
Pros:

Nous avons trouvé le personnel très professionnel et agréable tout au long de notre séjour.
Une mention particulière pour l’espace petit-déjeuner, qui est très bien organisé, ainsi que pour le personnel en charge du service : efficace, souriant et attentif. Franchement, rien à redire sur ce point, c’était vraiment très bien.
L’emplacement de l’hôtel est également correct, relativement proche du centre-ville, ce qui permet de se déplacer assez facilement.

Cons:

Nous étions dans la chambre 616, et malheureusement l’expérience a été très décevante au vu du prix.
À partir de 5h du matin, il devient quasiment impossible de dormir à cause du bruit constant de la circulation, sauf à utiliser des boules Quies.
La ventilation de la climatisation est également extrêmement bruyante : pour pouvoir se rendormir, il vaut mieux l’éteindre complètement.
L’isolation est très mauvaise : lorsque le voisin du dessus va aux toilettes, on a réellement l’impression que la chasse d’eau va nous tomber sur la tête.
Après la première nuit (nous restions deux nuits), j’ai reçu un message de la réception me demandant si tout se passait bien. J’ai alors signalé ces problèmes. La personne s’est montrée désolée dans ses réponses, mais aucune solution ni aucun changement n’ont été proposés.
L’échange de messages est donc resté sans effet concret, ce qui est particulièrement frustrant lorsque l’on signale un problème aussi important pour le confort et le sommeil.
Au final, très déçu par le rapport qualité-prix, qui ne correspond clairement pas aux prestations attendues pour ce niveau de tarif.

2026-01-21 via Nuitee
O
Orlando extended_group it
10
Tutto perfetto
Pros:

La colazione era veramente eccellente. Lo staff ha esaudito ogni mia richiesta.
La posizione è davvero al centro della città a due passi dalla stazione centrale dei pulman.

2026-01-21 via Nuitee
D
Diana family_with_children us
1
Pues dimos
Pros:

Pues dimos un deposito y no lo han reembolsado!!¡

Cons:

Pues dimos un deposito de 150 dolares y esta es la hora que no lo an reembolsado!!!!

2026-01-20 via Nuitee
T
Tonia couple us
9
It was a good stay and I will come back if I’m seeing a show at dr Philip’s performing arts center
Pros:

The location. The pool, customer service. The only problem with room 708 is the Toilet runs and its loud. My husband tried to quiet it but it would still run.

Cons:

The toilet ran

2026-01-20 via Nuitee
M
Maria family_with_children ua
10
2026-01-19 via Nuitee
R
Rajive solo_traveller lk
7
Good. Enjoyed it. Wish there was a scale in the hotel to weigh luggage.
Pros:

Overall good. Friendly staff. Had no problems with it.

Cons:

Perhaps the lifts could have been more cleaner.

2026-01-19 via Nuitee
O
Omar family_with_children ve
10
EXCELENTE, BUENAS HABITACIONES MIS HIJOS Y YO ESTABAMOS TRANQUILOS COMODOS Y SEGUROS
Pros:

EL DESAYUNO MUY BUENO, LA UNICA OBSERVACION SERIA QUE LO REPITEN DE UN DIA A OTRO, SINEMBARGO ES MUY BUENO

Cons:

NO HUBO NADA DESAGRADABLE AL CONTRARIO MMUY BUENA ATENCION

2026-01-19 via Nuitee
F
FEDERICO family_with_children it
8
La struttura è confortevole, ben localizzata in downtown, molto ben tenuta e con ampie camere completamente nuove. Unica
Pros:

Posizione, tranquillità, camere spaziose, bagno molto grande

Cons:

La prima colazione

2026-01-19 via Nuitee
B
Biffi couple pe
10
Muy buena ubicación y precio
Pros:

Ubicacion

Cons:

El café

2026-01-19 via Nuitee
K
Kiana extended_group us
6
Pros:

The location was nice, the room was a pretty nice size plus had a microwave.

Cons:

The heat didn’t work and by the time maintenance came he said he would need to change something but we would have to leave the room for an hour.. it was 9:30pm..

2026-01-18 via Nuitee
B
BOLIVAR PACHECO family_with_children ec
10
EXCELENTE HOTEL
Pros:

UBICACIÓN
LIMPIEZA
EXCELENTE PERSONAL

Cons:

TODO MUY BIEN

2026-01-12 via Nuitee
D
Dorota solo_traveller pl
8
Cons:

Okropne śniadania

2026-01-12 via Nuitee
O
Ondrej family_with_children cz
3
Pros:

We did like the location - the hotel is in the very centre. Which is the only advantage we would remember.

Cons:

Hotel services. A notice in the bathroom says "We will clean your room every other day." When I asked the receptionist why haven´t our room been cleaned for three days already, the answer was "Yes, that is all right, we clean rooms every other day." I asked therefore, which day is defined as "the other one". In vain. The following conversation lead nowhere.
Another discomfort were uneatable breakfasts, tasting like something made of plastic. The offer was very poor. Although we had paid for hotel breakfasts, after the first morning experience we made decision for next days - to go to the town and have our meal somewhere else.
The third but not least problem was bathroom door. We noticed it was dangerous and could fall down any moment. The man who came to solve the trouble solved nothing. Neverthlesss he agreed with us that it was not safe to open/close the bathroom doors and recommended not to use it.

2026-01-11 via Nuitee
N
Narion solo_traveller jm
8
2026-01-09 via Nuitee
A
Anitei family_with_children ro
10
2026-01-09 via Nuitee