Fairmont Banff Springs Gold Experience

Hotels
Accor
9.4 (25 reviews)
405 Spray Ave, Banff, Alberta, T1L1J4 , Banff , CA

Pets allowed

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Express check-out
Area shuttle (surcharge)
Free bicycles on site
Arcade/game room
Electric car charging station
Hot springs nearby
Health club
See all facilities

Review Highlights

Pros:
Beautiful place

Categories

Cleanliness
9.19
Standard quality for this hotel tier.
Service
9.76
Standard quality for this hotel tier.
Location
9.6
Standard quality for this hotel tier.
Room Quality
9.25
Standard quality for this hotel tier.
Amenities
9.38
Standard quality for this hotel tier.
Value for Money
9.44
Standard quality for this hotel tier.
Food and Beverage
8.99
Standard quality for this hotel tier.
Overall Experience
9.56
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:56

Property Description

Luxurious Spa and Recreation
Indulge in massages, facials, and golf at the full-service spa and golf course. Enjoy outdoor tennis courts, a health club, and even a complimentary ski shuttle for easy access to the slopes.

Fine Dining and Entertainment
Savor delicious meals at 7 restaurants or opt for 24-hour room service. Unwind at the coffee shop or one of the 3 bars/lounges. A full breakfast awaits you each morning, ensuring a delightful start to your day.

Elegant Accommodations and Convenient Amenities
Relax in stylish guestrooms with Tempur-Pedic beds and designer toiletries. Stay connected with wireless internet access and take advantage of features like a business center, express check-in, and event facilities.

Book your upscale retreat at Fairmont Banff Springs Gold Experience now for a lavish getaway in Banff Springs District.

Important information:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Hot springs access available from 8:30 AM to 7:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.4
Based on 25 reviews
Cleanliness: 9.19
Service: 9.76
Location: 9.6
Room Quality: 9.25
Amenities: 9.38
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.56
P
Paul
10
Pros:

Beautiful place

2025-08-25 via Nuitee
G
Ginger
10
Pros:

World class service Worth the upgrade to Gold. Cannot say enough about the welcome team and their relationship building. We weren’t there for long but easily felt like part of the family

2025-07-14 via Nuitee
K
Kathryn partner
10
Pros:

Wow!!! What an amazing trip my husband and I had visiting Banff and staying in the Fairmont Gold in Banff Springs. The staff truly roll out the red carpet and made a very memorable experience. The food was great and the spa was lovely!

2025-05-17 via Nuitee
K
Kevin family
10
Pros:

We had a fabulous experience at the Fairmont. It was bar none the best vacation for us. From the incredible mountain views, lovely room, breakfast and evening hors d’oeuvres, friendly, service oriented staff, Banff will forever be a beautiful memory. We are recommending the Fairmont to all our friends & family. Canada holds a special place in our heart. We love Canada!!!

2025-05-14 via Nuitee
K
Kris
10
Excellent Hotel with a priceless Rockies’ View
Pros:

My partner and I stayed on the 5th Floor Fairmont Banff Springs Gold Floor View. This was the very best experience. Access to a Full Lounge with Breakfast and Dinner items and access to drinks and snacks throughout the day. Comfy rooms, wonderful beds! Very helpful, friendly and attentive Gold Floor Staff.
We had lunch, dinner and afternoon tea at the Hotel’s dining rooms. Excellent Food, Service and Ambience. Wonderful!
The Hotel is clean and tidy, and while a huge Hotel there’s lots of signs for direction.
We enjoyed a couples’ massage as well
as several swims in a well maintained pool.
Overall, an excellent, 5 Star Hotel!

2025-04-19 via Nuitee
D
Dennis partner
10
Pros:

Definitely the view of the majestic Rockies when you wake up in the morning.Nothing beats that.

2025-04-12 via Nuitee
A
Alaina
10
Pros:

Our stay at the Fairmont was truly amazing, the staff was very friendly and helpful. The building was beautiful and the views were breathtaking

2025-02-28 via Nuitee
C
Chris family
8
Pros:

The property and staff are fantastic. Our one BIG issue was the strong rose-scented fragrance that is piped into the hallways and possibly our room too. The fragrance is very strong and overwhelming. My wife had a headache after about an hour in the room. We had to ask for an air filter unit and to keep the room window open soe several hours to make it tollerable.
Bathroom products have the same scent.

2025-02-28 via Nuitee
F
Fredrick
10
People make the difference…
Pros:

The best hotel service we can recall from Michelle who greater us on our arrival and managed our parking, to Mikael who showed us around the Fairmont Gold experience and amenities, to Suku who managed our check in and daily needs. Panoramic view of the Rockies from our bay window at the iconic Fairmont Banff Springs.

2024-09-12 via Nuitee
R
Robin
10
Pros:

I have traveled around the world and this is one of the most awesome places I have stayed. The hotel is large but they have been able to have numerous small restaurants and bars (and put the conference center in a separate building) so that it seems like a small charming hotel. We enjoyed Fairmont Gold which made it even better with the lounge for breakfast and happy hour. On top of how outstanding the hotel and staff are - the location makes it even more spectacular. Even if you don't have your own car, they have shuttles to most places including Lake Louise. Food was great and staff amazing. I can't wait to return!

2024-09-10 via Nuitee
A
Aisha family
10
Pros:

We had a fabulous stay at the Fairmont Banff Springs.
Everything was seamless upon arrival due to our Gold Experience. The room was beautiful, the view spectacular, and all the Gold amenities spoiled us.
I travelled with my 11 year old daughter, and I don’t think she realizes how lucky she was to experience Banff.

2024-08-24 via Nuitee
A
amado partner
10
Pros:

Most amazing property and service. Definitely will be back. Views are out of this world!

2024-08-04 via Nuitee
C
Corey partner
8
Pros:

Easy access, hard to book a room here because its so popular had to book last year. Only thing didnt like about it was there wasnt any hot water at times. Even running the water constantly you wouldnt get any.

2024-06-04 via Nuitee
M
Michaela
10
Breathtaking views from the castle!
Pros:

The fairmont was magical! What a beautiful place in a beautiful setting! Loved the “gold” experience from a food standpoint! Will be back!

2024-05-28 via Nuitee
D
David
10
Pros:

All good

2024-05-25 via Nuitee
M
Maximilian partner
10
Pros:

Fantastic all around!

2024-05-12 via Nuitee
L
Leslie
10
Service beyond incredible
Pros:

We were blown away by the amazing service given by every last person there. Elle was truly a gem and took us to the room to ensure we were happy with the room. Truly a wonderful experience

2024-04-30 via Nuitee
D
DAnielle
10
Pros:

Amazing property, views were fantastic, I loved the outdoor pool & yoga class; staff was incredibly helpful; didn’t need to spend $ on food because the Gold Experience Lounge provides breakfast & snacks at dinner time (which is more like a good quality buffet); fireplace in room nice touch.

2023-11-18 via Nuitee
J
John partner
10
Pros:

Very friendly and helpful staff. 1888 restaurant over priced and pretentious. Food not so good. Not worth paying $95 for a steak.

2023-09-14 via Nuitee
J
Joseph S family
10
Pros:

Scenery was spectacular, staff was very accommodating and friendly.

Very expensive but worth it if you can afford it.

2023-09-13 via Nuitee