SpringHill Suites by Marriott Chicago Chinatown

Hotels
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SpringHill Suites
9.6 (1046 reviews)
2357 South Wentworth Avenue , Chicago , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable accommodations
Good amenities
Cons:
Remote location
Limited breakfast options
Parking difficulties

Categories

Cleanliness
9.9
Clean and modern facilities highlighted in reviews, implied consistent cleanliness.
Service
10
Exceptional customer service recognized in multiple reviews, with staff mentioned positively.
Location
8.87
Location praised for quietness but mentioned as remote from central attractions.
Room Quality
9.91
Rooms described as clean and comfortable, with good air conditioning options.
Amenities
9.86
Variety in amenities including snacks and beverages appreciated, but some comments on better breakfast options.
Value for Money
8.89
Mentioned as overpriced in comparison to location and breakfast.
Food and Beverage
9.35
Breakfast described as okay with room for improvement, but complimentary and helpful.
Overall Experience
10
Overall positive experiences mentioned, suggesting guests enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:53

Property Description

Modern Accommodation with City Views
Located in Chicago, just a mile away from McCormick Convention Center, SpringHill Suites by Marriott Chicago Chinatown offers contemporary rooms with city views. Each air-conditioned room is equipped with free WiFi, a flat-screen TV, and a private bathroom. Guests can start their day with a complimentary breakfast buffet and make use of the fitness center.

Convenient Amenities
The hotel provides private parking, a shared lounge, and a business center for guests' convenience. Additionally, there is a snack bar for relaxation and a 24-hour front desk with multilingual staff offering practical advice. Parking in the adjacent garage is easy, with access to the hotel using room keys.

Nearby Attractions
With attractions like Field Museum of Natural History and Grant Park within a few kilometers, guests can explore Chicago easily. The hotel's proximity to Midway International Airport makes travel hassle-free. Book your stay at SpringHill Suites by Marriott Chicago Chinatown for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 30 per day.

Location

Guest Reviews

9.6
Based on 1046 reviews
Cleanliness: 9.9
Service: 10
Location: 8.87
Room Quality: 9.91
Amenities: 9.86
Value for Money: 8.89
Food and Beverage: 9.35
Overall Experience: 10
I
Irene • couple • us
10
Great Stay
Pros:

Very clean property, friendly staff, great breakfast.

Cons:

N/A

2026-01-31 • via Nuitee
J
Joey • family_with_children • us
10
2026-01-29 • via Nuitee
S
Sanaa • couple • us
10
2026-01-28 • via Nuitee
N
Nicholas • family_with_children • us
10
The best hotel and staff in Chicago! Look no further!
Pros:

The entire hotel is probably the cleanest I’ve ever experienced. Location is perfect. Close enough to most of the main Chicago attractions to be convenient, yet not right in the middle of the downtown chaos. Attached parking garage is a very welcome and convenient bonus and the $30/day parking cost is way more affordable than most hotels that are in the actual city and not in the suburbs. We appreciated the extra level of security that this hotel has in place like needing to scan your room key to activate the elevator and to enter the hotel from the parking garage. In a big city setting, this is welcome peace of mind.
The room was extremely clean and comfortable and though we brought our own personal cleaning products, I appreciate that the products that are supplied in the hotel room (body wash, shampoo, conditioner) were full sized pump bottles and were of high quality, unlike the sample sized bottles found in most hotels. The beds were comfortable and our two queen bed suite with hide a bed in the couch was plenty roomy for our family of 5.
The complimentary breakfast was fantastic! Lots of options and healthy choices (such as turkey sausage, fresh fruits, and Greek yogurt) every day and rotating hot offerings as well. This is far nicer than the self serve waffle bar offered at most complimentary hotel breakfasts.
To save hassle of city parking, we Ubered to most of the places we went and ride share pickup is immediately in front of the main hotel entrance. Very convenient! Having noon checkout is also appreciated and later than most standard checkout times we’ve had at other hotels. The Chinatown location is awesome! Lots of great food choices and shopping in walking distance of the hotel. The atmosphere is excellent and an experience in and of itself!
Even better still is the hotel staff! Some of the friendliest and most helpful front desk staff we’ve ever had! Special shout out to Brian and Jing, who welcomed us as soon as we stepped in to check in.

Cons:

Nothing. Seriously the best hotel experience my family had ever had!

2026-01-27 • via Nuitee
N
nelson • family_with_children • us
9
Great clean place with friendly staffs.
Pros:

Breakfast was great and the location was close to where I needed to go.

Cons:

Can't say what I didn't like because I had a great stay

2026-01-27 • via Nuitee
C
Celeste • couple • us
10
Wonderful stay coming back in April
Pros:

Friendly staff
Clean accommodations
Wonderful breakfast menu

2026-01-27 • via Nuitee
S
Samantha • family_with_children • us
10
Cozy and great location
Pros:

The location was good. Everything was between 12 and 17 minutes away that we needed to visit…. Except the airport the airport is like 30 minute drive. The hotel was comfortable, and the room was spacious.

Cons:

Housekeeping didn’t come and clean my room at any time during my four day stay

2026-01-21 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-01-20 • via Nuitee
J
José Luis • couple • pe
9
Pros:

La ubicacion y presentacion de la habitacion, con ruido del aire acondicionado x falta de mantto talvez, pero todo lo demas muy bien

Cons:

Falta un restaurant, que pueda ofrecer variades gastronomicas
por lo demas todo ok

2026-01-20 • via Nuitee
K
Kristine • extended_group • us
8
2026-01-20 • via Nuitee
S
Shavon • extended_group • us
9
2026-01-20 • via Nuitee
F
Fabien • solo_traveller • ch
6
Get a odd number room
Cons:

The even number rooms are facing a busy freeway and train track. Very noisy all night long.
Otherwise, the hotel is good in a fun Chinatown district with plenty of restaurants and shops around.

2026-01-19 • via Nuitee
J
John • extended_group • us
10
2026-01-19 • via Nuitee
C
Carlos • extended_group • us
10
2026-01-19 • via Nuitee
P
Patricia • family_with_children • us
10
I would highly recommend this location to families, singles or couples. Something for everyone
Pros:

Excellent location. Super clean! Front desk staff friendly and helpful. Plenty of breakfast options for everyone

Cons:

It was so new and fresh looking. Room was very spacious

2026-01-19 • via Nuitee
T
Tylissa • family_with_children • us
4
Pros:

I liked it

Cons:

I got charged for water that was in my room . I thought it was complementary

2026-01-19 • via Nuitee
S
Serina • family_with_children • us
10
2026-01-19 • via Nuitee
M
Michael • family_with_children • us
10
2026-01-19 • via Nuitee
L
Leslie • family_with_children • us
8
Good
Pros:

The room was spacious and clean. Breakfast was awesome.

Cons:

Parking was challenging, even in the parking garage. Very tight. The tv in our room didn’t work well and was hard to hear

2026-01-19 • via Nuitee
A
Alice • extended_group • us
7
My first impression was that this was a joke. But the hotel is nice if you can get past the location
Pros:

The hotel itself was a very nice clean facility. The lighting was really nice. The breakfast was good....lots of choices. The facility is new or appears to be new. The sofa with trundle in the room was spacious. The bathroom was quite nice also.

Cons:

The parking was terrible, $30 nightly. It is not for SUVs, only compact cars. The outside looks suspect, or shady. We had wanted 2 queens and sofa bed x3 but got 3 king rooms. That was a challenge trying to change it. Bait and switch. I suggest going through the hotel instead of booking.com. When we arrived, all we could smell was fish/ well it is Chinatown.

2026-01-19 • via Nuitee