Sonder Jewelers Row

Hotels
Sonder
8.6 (581 reviews)
19 South Wabash Avenue , Chicago , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Well-organized unit
Good WiFi
Comfortable bed
Cons:
Noise from train
Limited cleaning services
Insects observed in bathroom

Categories

Cleanliness
8.18
Generally clean but issues with pests and no routine cleaning.
Service
9.15
Responsive service with straightforward instructions for check-in.
Location
8.69
Excellent location, but noisy due to proximity to train and busy alley.
Room Quality
8.14
Urban apartment feel; well-equipped but noisy and some comfort issues.
Amenities
8.67
Well-stocked kitchen and included basic toiletries, but limited cleaning supplies.
Value for Money
8.63
Good value for the amenities and location, though could improve on cleaning.
Food and Beverage
8.18
Coffee and sugar provided; lacks frequent beverage refills.
Overall Experience
9.15
Great concept and amenities despite location noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:38

Property Description

Central Location in Chicago
Sonder Jewelers Row is conveniently situated just 700 meters from the heart of Chicago, offering easy access to popular attractions and landmarks.

Modern Amenities for Comfort
Each unit at the aparthotel is thoughtfully equipped with free WiFi, a fully stocked kitchen including a dishwasher, microwave, and toaster, ensuring a comfortable and convenient stay for guests.

Near Major Points of Interest
With DePaul University and the Art Institute of Chicago just a short distance away, and popular sites like the Chicago Symphony Orchestra and Millennium Park in the vicinity, Sonder Jewelers Row is the ideal choice for travelers looking to explore the vibrant city of Chicago.

Book now for an unforgettable stay at Sonder Jewelers Row and experience the best of Chicago at your doorstep.

Important information:

Please inform Sonder Jewelers Row in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note the layout, furniture, and decor of your space may vary from these photos. There is no oven or cable. We have provided a Roku for streaming. There is a cigar shop located on the 2nd floor. A strong cigar scent may be present in the building entrance and elevator. Windows may face an alley or interior courtyard. This property is in a limited traffic zone so guests must purchase a ticket to drive in this area. The lower floors may be prone to noise. The Deluxe Suite and Superior Suite face the L train, which runs throughout the night. White noise machines are available upon request. The Studio and Two-Bedroom Apartment may have a skylight.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 581 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.15
M
marcG8460EI Business New England
6
Overall really good concept like an urban apartment Airbnb but with a huge flaw. NOISE.
Pros:

Everything was well organized. The unit was a renovated urban apartment with a well stocked kitchen. The bathroom and amenities were good. The bed was just ok comfortable. WiFi was good. All instructions were correct so that it was very easy to get in.

As other have said however the train runs right in front of the hotel. If you are in the back then there are dumpsters or some other loud metal objects in the alley which are even louder than the train.

While not their fault this is sort of a hard place to stay unless you are up all night, not much of a sleeper or such a deep sleeper than nothing can wake you up.

Were it not for this, it would be an awesome place.

2025-11-01 via Tripadvisor
S
Snjezana solo_traveller hr
10
2025-10-27 via Nuitee
solo_traveller us
10
I would definitely stay here again. I absolutely will the next time my annual conference is in Chicago
Pros:

Very clean, nice apartment felt like home!

Cons:

Nothing really. I can’t think of anything that was a real issue. There was one morning the elevator wasn’t working. By the time I came home from the conference it was working again. It is next to the train line, but it sounded more like a quick downpour in a storm than a train. Was actually relaxing for me, lol

2025-10-27 via Nuitee
I
Ismini solo_traveller gr
10
great
Cons:

i would have liked refills of coffee and water bottles

2025-10-22 via Nuitee
E
elena arroyo solo_traveller es
8
Callejón con ubicación excelente
Pros:

La ubicación es inmejorable, excelente. La cocina está muy bien equipada, todo nuevo y limpio. Aquí si había jabón, estropajo, papel de cocina, pastillas para el lavavajillas...La unidad tiene lavadora y secadora, aunque no las use. La cama es cómoda.
Hay mesas, sillas, armario amplio, una buena tele.. Todo correcto.
Sobre el precio, no puedo opinar porque no tengo más experiencias en Chicago. Se agradece el detalle del café, azúcar y sal
En el baño hay champú, acondicionador y gel. No olían muy bien ( en mi opinión), y a mí me dejaron la piel con ronchas.

Cons:

La ventana da a un callejón, no entra nada de luz. Intenté usar lo menos posible la habitación durante el día. No se sabe si es de día o de noche. El ruido del tren en esa fachada es tenue, no molesta. Imagino que en la fachada con luz ( la que se ve en la foto) tiene que ser un ruido tremendo.
Una pega menor, demasiados códigos para acceder a la habitación. Se echa de menos ver personal, de recepción, limpieza...
Cómo era previsible, no hay limpieza a menos que se pague un extra. Al llegar la habitación estaba limpia, pero mi estancia era de una semana. Si necesitas algo para limpiar tu.mismo, te ponen muchas pegas, y te dicen que vayas a comprarlo al supermercado. El resultado es que a saber cómo están las habitaciones de cada cual mientras se ocupan. En mi cuarto de baño aparecieron unos bichitos por el suelo. Por la higiene global del edificio, deberían plantearse limpiar las habitaciones cada 3 o 4 días. Tengan en cuenta que los insectos se pasan de una habitación a otra ... yo conseguí que me trajesen una mopa, pero no fue fácil.

2025-10-21 via Nuitee
D
Duncan couple gb
3
Ok apartment but very noisy location.
Pros:

Convenient location in the Loop with good (but extremely busy) coffee shop next door

Cons:

Very very noisy thanks to trains and vehicles loading in the alley outside. Building not in great condition either.

2025-10-19 via Nuitee
C
CRISTINA extended_group es
4
PERFECTA UBICACION Y POCO COMFORT-DESCANSO
Pros:

La ubicación

Cons:

Es un apartamento muy ruidoso, en el que no se puede descansar bien. De hecho, te ofrecen tapones para los oídos y una "máquina para escuchar ruidos blancos". Tuvimos que retirar una solución muy chapucera de ventilación instalada en la ventana, porque nos dimos cuenta, que al menos al quitarla se cerraba la ventana simple que tenía. Falta aislamiento acústico, algo que se solucionaría con doble acristalamiento.
El grifo de la ducha no se cerraba bien y no paraba de gotear. Tampoco funcionaba bien porque el giro hacia el agua caliente no se quedaba fijo y se movía hasta ponerse ardiendo!
El apartamento era para 4 personas y solo había 3 sillas para sentarse en la mesa a comer.

2025-10-19 via Nuitee
N
Nicola couple gb
10
I would happily live in this apartment!
Pros:

Located in a lovely area of the city.

Cons:

It was a little noisy but we soon got used to it.

2025-10-19 via Nuitee
S
Steffi solo_traveller de
3
Unacceptable, too noisy
Pros:

Check in automated and works well. Apartment is clean and functional. Location is good.

Cons:

The unit I rented was so noisy due to the metro literally running past my window. No insulation whatsoever, the window has holes for the aircon.

2025-10-15 via Nuitee
S
Seyed family_with_children us
7
Pros:

Location was perfect for Marathon runners.

Cons:

So close to train rail way so the sound bothered all the time .

2025-10-14 via Nuitee
D
Debbie couple gb
10
Excellent!
Pros:

Great location. A little noisy with the trains but we loved the view and neighbourhood.

2025-10-14 via Nuitee
L
Louis couple fr
9
Séjour parfait
Pros:

Tout. Situation, propreté

2025-10-11 via Nuitee
J
John solo_traveller us
7
Pros:

Nobbreakfast. Location slightly less than ideal.

Cons:

Foyer, elevator experience; outward appearance at front door; signage?

2025-10-10 via Nuitee
M
Michael couple au
10
Good. I’d book again
Pros:

Good location. Clean and comfortable.

Cons:

We got a rear apartment with no view but it wasn’t a big drama

2025-10-10 via Nuitee
A
Adrianne family_with_children us
8
Great spot near lots of a attractions.
Pros:

Good location, clean, and easy to access

Cons:

Noise from the train was loud. Would recommend bringing a sound machine.

2025-10-10 via Nuitee
A
Anastasiia couple de
10
Pros:

Everything was amazing! Perfect apartment in a perfect location

Cons:

It was a bit loud cause of the trains but I personally wasn't bothered, but I'd recommend having eat plugs if you're sensitive to such things

2025-10-07 via Nuitee
W
Wilma extended_group nl
8
Prima appartement- schoon en goed uitgerust.
Pros:

De ruimte en de compleetheid van het appartement

Cons:

De liftvloer was armoedig nl. kapot
Het geld werd ruim een half jaar tevoren al afgeschreven van mijn credit creditcard; ik vind dat ongepast en niet conform de afspraak.
Hoewel het appartement heel compleet was met goed meubilair, had het geen charme. Sfeerloze verlichting. De deuren van de slaapkamers die hangen open aan rails dus geen geluidswering/privacy.

2025-10-06 via Nuitee
J
John couple ie
8
Pros:

Very well equipped, clean and bright in a great location

Cons:

Access codes were not provided until 8 hours before we arrived and then only after I demanded a refund as they should have been provided 24 hours before

2025-10-04 via Nuitee
A
Alejandra couple mx
9
2025-10-04 via Nuitee
D
Deborah extended_group mx
9
2025-10-04 via Nuitee