Hotel Playa Norte

Hotels
Independent
6 (25 reviews)
Cra. 9 38 - 76, La Boquilla, Cartagena, Bolívar, 130001 , Cartagena , CO

Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Wheelchair accessible
Smoke-free property
Snack bar/deli
Free self parking
Proposal/romance packages available
Banquet hall

Review Highlights

Pros:
Good staff
Very clean
Cons:
Roaches and bed bugs
Scary location
Poor room conditions

Categories

Cleanliness
3.75
Negative sentiment regarding cleanliness due to presence of roaches and bed bugs.
Service
7.75
Staff is described positively.
Location
4.75
Location mentioned as scary; parking situation noted as concerning.
Room Quality
3.75
Negative experience with room due to pests.
Amenities
7.75
Standard quality for this hotel tier.
Value for Money
6.75
Value perceived as low due to the negative experience.
Food and Beverage
7.75
Standard quality for this hotel tier.
Overall Experience
5.75
Mostly negative experience affecting overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:02

Property Description

Experience the charm and comfort of Hotel Playa Norte, where your perfect stay in Cartagena awaits.

Recreational Bliss: Dive into relaxation with our outdoor pool, a perfect spot to unwind under the sun, and enjoy the convenience of complimentary Wi-Fi throughout the hotel.

Culinary Delights: Savor delectable meals at our on-site restaurant or grab a quick snack at our deli, ensuring that your dining experience is as delightful as your stay.

Convenient Amenities: With a 24-hour front desk and a well-equipped business center, we cater to both leisure and business travelers. Plus, enjoy free self-parking for stress-free arrivals.

Book your stay at Hotel Playa Norte today for an unforgettable Cartagena experience!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8:00 AM to 9:00 PM.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6
Based on 25 reviews
Cleanliness: 3.75
Service: 7.75
Location: 4.75
Room Quality: 3.75
Amenities: 7.75
Value for Money: 6.75
Food and Beverage: 7.75
Overall Experience: 5.75
C
Cho Ho
8
Pros:

Good staff and very clean

2025-09-06 via Nuitee
J
jean louis family
4
Pros:

Hotel a priori bien mais zone faisant peur
Parki g derriere sans un sorte dz champs pas gardé avec aucun voiture
Nous sommes parti ayant t peur

2025-08-19 via Nuitee
S
Sherly family
2
Pros:

Nothing there’s roaches and bed bugs I booked for a week and stay only a night and the refuse to refund me.

2025-07-31 via Nuitee
C
Carlos
2
Pros:

It was the worst experience ever. Once you enter the street you have 2 guys or more saying you cannot enter the street like if you are trespassing. You walk in the lobby of the hotel, a lot of flies no air conditioning , not at least one fan. There is no elevator. The room is not okay as well. Tvs are full of dust. Bathroom door won’t close, No hot water. The bed are harder than a rock really really uncomfortable especially for pregnant women who has to sleep on their side. I am currently pregnant and now my hips hurts because of how hard the beds were. If you were hungry you couldn’t eat in the hotel where they have their own restaurant because it was only for the VIPS never understood what that meant. Honestly the worst experience I have had especially pregnant. Really upset about my experience I would really not recommend staying there not even for a night. I Want my refund.

2025-06-04 via Nuitee
A
Alexis Alberto partner
10
Pros:

Nice place

2025-05-08 via Nuitee
F
FRANKLIN ANDRES
2
Mala
Pros:

El hotel tenía instalaciones en mal está, y la zona en la que está ubicado está muy peligrosa no s puede caminar

2025-03-14 via Nuitee
Y
Yoshio
8
Pros:

It's in a bad neighborhood.

2025-03-12 via Nuitee
G
GES COFFEE SAS
6
Pros:

Las toallas estaban sucias.

2025-01-06 via Nuitee
J
Jennifer partner
6
Pros:

The mattresses were very dirty. The staff was very nice & always friendly

2024-12-16 via Nuitee
J
Jorge
8
Buena estadía
Pros:

A nuestra llegada al hotel Playa Norte fue un recibimiento muy cordial muy amables las chicas. En general fue muy buena nuestra estadía el servicio de piscina el servicio que ofrecen de Restaurante en general muy bueno la limpieza excelente en general fue una estaría muy muy agradable es un hotel normal muy bueno pues yo si lo recomiendo y muchas gracias a todo el personal del hotel de playa norte

2024-12-13 via Nuitee
J
JULIE DAYANA
6
Pros:

El establecimiento se encontraba sucio en las instalaciones, en el restaurante todo el tiempo hay moscas , en las habitaciones los colchones no son nada ergonómicos son colchonetas y duerme uno súper mal , en la noche mucho ruido dentro del estacionamiento

2024-09-07 via Nuitee
H
Hilda partner
4
Pros:

La habitacion la cama no fue comoda, las almodas pesimas, el desayuno no estuvo tan bueno , los cuartos tienen hongo , no tiene caja de seguridad, una de las habitaciones se tapo el inodoro. No tienen hielo ni agua , pocos empleados y las fotos que muestran no son reales no hay con que arroparse , tienes que pedirlo

2024-07-24 via Nuitee
R
Rosa Magaly
8
Pros:

Me gustó mucho el servicio al cliente tanto de la recuperación como la cocinera . Todos fueron súper amables y serviciales. Muy buena actitud y presentación. Lo único malo es que si está retirado para ir al centro pero para todo hay solución UBER. Gracias por sus atenciones.

2024-07-15 via Nuitee
K
Kevin
2
Pros:

Terrible, avoid at all costs

2024-07-08 via Nuitee
S
Sheldon
4
Pros:

The door to my room was not secure it was made out of a thin layer of sheet metal.

2024-03-01 via Nuitee
K
katty
8
Pros:

Nice hotel

2024-02-20 via Nuitee
C
Cornelis
8
Pros:

Eenvoudig maar prima prijs/kwaliteit verhouding. De buurt is nogal arm maar overal rijden taxi's

2024-02-17 via Nuitee
J
jocelyn
2
Pros:

bouchon d'oreille et désinfectant obligatoire. NE PAS ALLER DANS CETTE HOTEL. tres bruyant et mal insonoriser. piscine est sale. repas du matin ordinaire. pas d'eau chaude et douche sans pommeau. aucune place pour s'assoire dans la chambre sauf sur les lits.

2024-02-11 via Nuitee
A
Angela
2
Mala experiencia
Pros:

Mala experiencia, el lugar no estaba limpio y un olor a humedad fatal

2023-10-09 via Nuitee
B
Brooke
10
Pros:

This hotel was in the perfect location. It was walking distance from the beach and there was a hotel on site. My only two issues were that I found these tiny ant-like bugs in my room on the floor. I also didn’t like that I had a shared balcony with a room next to me (the girls were partying all night). Other than that, I was pleased with my stay.

2023-08-22 via Nuitee