Playa Norte Hotel

Hotels
7.1 (157 reviews)
La Boquilla Cra. 9 N° 38-76 , Cartagena de Indias , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff / good atención
Very close to the beach / good location
Pool
Cleanliness and order cited by some guests
Tasty breakfast
Spacious room (mentioned by at least one guest)
Several guests recommended the hotel
Cons:
Uncomfortable or deformed mattresses
Noise in corridors / poor soundproofing
Air conditioning issues (noise, leaks)
Cockroaches / mosquitoes and unpleasant odors
Rude reception staff reported by some guests
Poor bathroom fixture placement and missing furniture (chairs, table)
Low-quality towels and toiletries
Occasional power outages

Categories

Cleanliness
5.5
Mixed comments: some guests praise cleanliness, but there are multiple complaints (cucarachas, olor a guardado, toallas y jabón de mala calidad), so cleanliness is below average.
Service
8.3
Generally positive: numerous mentions of amable personal and good atención (including praise for specific staff), though a few reports of rude receptionists lower the score slightly.
Location
8
Location is frequently praised (very close to the beach, 'super bien ubicado'), though some note unattractive surroundings; overall location rates above average.
Room Quality
5.2
Multiple negative mentions: uncomfortable/deformed mattresses, small rooms, lack of exterior windows, missing furniture, poor bathroom layout and AC problems — room quality is notably weak.
Amenities
7.2
Mixed: the pool is appreciated and available amenities are functional, but complaints about towels, soap quality, AC and some missing furniture modestly reduce the score.
Value for Money
7.1
Standard quality for this hotel tier (not explicitly discussed in reviews); some guests felt the stay met their needs while others expected more.
Food and Beverage
8
Positively mentioned once as 'desayuno muy rico' and no strong negative comments about food, so food & beverage rates above average.
Overall Experience
7.5
Mixed overall: several guests reported excellent service and comfort, others experienced major issues (noise, insects, power outages). The aggregate experience is slightly above the target due to positive service and location impressions balancing the room and cleanliness problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 22:03

Property Description

Luxurious Accommodation
Playa Norte Hotel, located in Cartagena de Indias, offers a luxurious stay just 600 metres from La Boquilla Beach. The rooms are equipped with modern amenities like flat-screen TVs, air conditioning, and private bathrooms with free toiletries.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. With free WiFi, room service, and a 24-hour front desk, convenience is at your fingertips at Playa Norte Hotel.

Ideal Location
Conveniently situated near popular attractions like Cartagena's Walls and Steps of La Popa Mount, this 3-star hotel is the perfect choice for travelers seeking comfort and accessibility. Book your stay now and experience the best of Cartagena at Playa Norte Hotel.

Important information:

In accordance with Colombian tax law, foreign citizens and nonresident Colombian citizens who receive certain stamps or visas upon entry into the country will be exempt from paying the 19% VAT tax. The exemption will only apply in certain cases to be reviewed at the reception. The travel documentation with the stamp or visa granted must be presented upon arrival.

In the event of an early departure, the property will charge you for an additional night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.1
Based on 157 reviews
Cleanliness: 5.5
Service: 8.3
Location: 8
Room Quality: 5.2
Amenities: 7.2
Value for Money: 7.1
Food and Beverage: 8
Overall Experience: 7.5
D
Daniela • solo_traveller • us
1
Bad
Pros:

Nothing

Cons:

El lugar esta infestado de cucarachas y jates hasta en las camas estan muy mala ubicacion

2026-09-07 • via Nuitee
C
Caro • solo_traveller • co
7
2026-09-04 • via Nuitee
J
Juan Manuel • solo_traveller • co
7
2026-08-31 • via Nuitee
J
Juan Manuel • solo_traveller • co
7
Pros:

Todo muy bien

2026-08-31 • via Nuitee
J
Jurly • solo_traveller • co
8
2026-08-21 • via Nuitee
R
RIGOBERTO • solo_traveller • mx
9
Pros:

Habitación 315 arreglar el aire

2026-07-19 • via Nuitee
F
Fredy • solo_traveller • co
7
Pros:

La amabilidad

Cons:

Avían cucarachas en la avitacion

2026-07-17 • via Nuitee
E
Electrónic tour • solo_traveller • co
10
Pros:

Todo

2026-06-29 • via Nuitee
N
Nader • couple • co
10
2026-06-27 • via Nuitee
C
Catalina • solo_traveller • cl
6
Pros:

La atención de los trabajadores

Cons:

La ubicación, alrededor era muy feo, aunque estabas a unos pasos de la playa. Las camas incómodas, y mucho ruido en los pasillos.

2026-06-25 • via Nuitee
W
William • solo_traveller • uy
8
Se disfrutó
Pros:

La cama , se pudo descansar bien
La piscina buena
El personal en general exelenteee

Cons:

La abitacion si ventana al exterior,
Los actefactos del baño muy mal ubicados, incómodo para su uso
Y el faltante de mobiliario en la habitación , ejemplo sillas y mesa .... Gracias

2026-06-19 • via Nuitee
A
AURA • solo_traveller • co
10
Felicitaciones
Pros:

Super bien ubicado, apenas para lo que lo necesitaba, el desayuno muy rico

Cons:

Pues la verdad, para mi estuvo muy bien

2026-06-09 • via Nuitee
M
Mejia • solo_traveller • co
8
2026-06-08 • via Nuitee
C
Christiam • solo_traveller • co
1
Pros:

La gente amable

Cons:

El aire acondicionado goteaba agua y me caía gotas en la cabeza no logré dormir nada bien y el ruido de las otras habitaciones intolerable deberían inosorizar más el baño muy regular las toallas como para secarse un niño el jabón de mala calidad muy malas instalaciones

2026-06-05 • via Nuitee
S
Sébastien Lavoie • solo_traveller • ca
7
2026-06-04 • via Nuitee
C
Chambergo Cubillas • couple • pe
10
2026-06-02 • via Nuitee
R
Ronald • solo_traveller • co
10
2026-06-01 • via Nuitee
A
Alejita • solo_traveller • co
7
2026-05-27 • via Nuitee
N
Nigel • solo_traveller • co
5
Pros:

No external windows.... soundproofing needs to be enhanced.

Cons:

Close to the beach.

2026-05-26 • via Nuitee
S
Silvera torres • couple • co
6
Me dio mucha alergia en la nariz que salí con gripa el olor a guardado
Pros:

Amplia habitación

Cons:

Las camas muy incómodas son colchonetas un poco deformes

2026-05-22 • via Nuitee