Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food and beverage
Beautiful location
Cons:
Heating issues
Cleanliness concerns in some areas
Limited wellness access time

Categories

Cleanliness
8.25
Several mentions of dirty walls and the need for interior maintenance.
Service
9.75
Staff is consistently described as friendly and helpful.
Location
9.25
The hotel is conveniently located near ski slopes and in a pleasant area.
Room Quality
8.25
Some complaints about heating issues and cleanliness.
Amenities
9.25
Wellness facilities and dining options are highlighted positively.
Value for Money
8.75
Considered good but some guests expected more freebies given the price.
Food and Beverage
9.25
Consistently praised for quality breakfast and dinner.
Overall Experience
9.25
Guests expressed a high level of satisfaction overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:47

Property Description

Luxurious Accommodation: Experience 4-star comfort at Amenity Hotel & Resort Orlické hory, offering well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms. Some rooms even come with a kitchen for added convenience.

Family-Friendly Facilities: Enjoy a family vacation with our kids' club, children's playground, and a range of activities like skiing and cycling in the picturesque surroundings of Deštné v Orlických horách.

Convenient Location: Situated just 19 km from Kudowa Zdrój Train Station, our hotel provides easy access to nearby attractions like The Grandmother's Valley and Polanica Zdroj Train Station. Book your stay now at Amenity Hotel & Resort Orlické hory for a memorable getaway.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 57 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
A
Adela family_with_children cz
10
Pros:

Ubytování je krásně, čisté, moderní. Jídlo naprosto vynikající a všeho dostatek.

2026-03-15 via Nuitee
G
Grzegorz family_with_children pl
9
Pros:

pyszne jedzenie, super warunki, czysto, spokojnie, fajne atrakcje

2026-02-25 via Nuitee
J
Jitka family_with_children cz
10
Pros:

Cítili jsme se jako v bavlnce, ubytování, wellness, skvělé jídlo, klidná destinace v dosahu vleků. Nemělo chybu.

Cons:

Welness celkově výborné, jediná drobnost - v bylinkové sauně bychom očekávali vůni bylin.

2026-02-13 via Nuitee
S
Sára family_with_children cz
10
Pros:

Moc milý personál, krásné ubytovaní v krásném prostředí. Dog friendly! Výborná kuchyně.

Cons:

-

2026-01-26 via Nuitee
K
Klaudia family_with_children pl
9
2026-01-23 via Nuitee
J
Jana couple cz
9
2026-01-19 via Nuitee
M
Martina couple cz
10
Skvělý pobyt
Pros:

Vynikající kuchyně, skvělý bazén a wellness. Úžasné místo resortu. Ochotný personál

Cons:

Možná více venkovních lehátek. Do wellness není vhodné, aby nakukovali z venku jiní hosté.

2026-01-19 via Nuitee
S
Svenja family_with_children de
10
2026-01-03 via Nuitee
Z
Zdeněk couple cz
10
Pros:

Profesionalita, služby, úklid, jídlo, prostředí.

Cons:

Jen vstup psů do restaurace.

2025-12-28 via Nuitee
J
Jiri family_with_children cz
8
2025-12-26 via Nuitee
R
Ruxandra family_with_children cz
7
Maybe next time we try the hotel rooms, but the cabins I do not recommend in the winter
Pros:

Breakfast and dinner quality, Location close to ski slope.
The communication with the reception staff was quick and easy, even though they couldn't help with the issues we had in our room.

Cons:

The wooden house we stayed in did not have any heating in the upper floor (in the bedrooms); the warm water was not sufficient for 4 people showring, so the first evening I had to take a cold shower and then sleep in a chilly bedroom.
The walls are all dirty everywhere, the interior needs a new paint.

2025-12-18 via Nuitee
P
Petra family_with_children cz
8
2025-12-13 via Nuitee
T
Tomáš couple cz
10
Pros:

Nebylo co vytknout 👍

Cons:

Nic

2025-12-09 via Nuitee
V
Václav family_with_children cz
9
2025-12-06 via Nuitee
A
Adamkova extended_group cz
10
2025-11-17 via Nuitee
J
Jana couple cz
8
2025-11-15 via Nuitee
L
Lucie extended_group cz
8
Pros:

Krasne zarizeni, vyborne jidlo, moc hezke welness.

Cons:

Za cenu ubytovani bych cekala welness na nejaky casovy usek zdarma, jako to byva v dalsich luxusnich zarizenich. Trochu mi nevyhoval pristup vecerni restaurace, kdy zavirala ani ne v 9, jelikoz nas na hotelu bylo malo.

2025-11-05 via Nuitee
R
Radmila couple cz
10
2025-10-31 via Nuitee
Šárka family_with_children cz
9
Pros:

Chatka skýtá velké soukromí, to mi vyhovovalo.

2025-10-29 via Nuitee
L
Lucie couple cz
10
Pros:

Hotel je velmi příjemný, klidný i přes to, že zde bylo hodně rodin s dětmi. Vynikající jídlo, úžasné welness, prostě krásný odpočinek. Personál je velmi milý a vstřícný.Vřele doporučuji.

2025-10-26 via Nuitee