Caldera Village

Hotels
8.8 (298 reviews)
Agia Marina , Chania , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Good value for money
Cons:
Poor hygiene
Food issues
Steep location

Categories

Cleanliness
6.3
Issues with poor hygiene noted including mold and trash from previous guests.
Service
9.8
Management and staff were attentive and helpful, despite the cleanliness issues.
Location
9.8
Beautiful locations with great views; however, it is on a steep hill which may be difficult for families with small children.
Room Quality
9.3
Rooms are spacious and feature beautiful views.
Amenities
9.3
Amenities provided were satisfactory, with various facilities available.
Value for Money
9.3
Good value based on the spacious rooms and provided amenities.
Food and Beverage
7.3
Some food quality was weak; concerns about possible food poisoning were raised.
Overall Experience
9.3
A mix of positive experiences overshadowed by issues with cleanliness and food hygiene.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:02

Property Description

Luxurious Amenities
Caldera Village boasts a seasonal outdoor swimming pool, fitness centre, and a garden, providing guests with the perfect blend of relaxation and recreation.

Culinary Delights
Guests can indulge in a variety of dining options at Caldera Village, from a restaurant serving Greek and international cuisine to vegetarian and vegan specialties upon request.

Convenience and Comfort
With air-conditioned rooms featuring modern amenities like free WiFi, flat-screen TVs, and safety deposit boxes, along with the option for a continental or vegetarian breakfast, Caldera Village ensures a comfortable and convenient stay for all guests.

Book your stay at Caldera Village now to experience the ultimate blend of luxury, comfort, and exceptional service.

Important information:

Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Bar is closed from 2026-04-30 until 2025-11-01
Fitness center is closed from 2026-04-30 until 2025-11-01

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 298 reviews
Cleanliness: 6.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 7.3
Overall Experience: 9.3
K
Kasia • couple • gb
10
2026-01-24 • via Nuitee
K
Kathy • family_with_children • gb
9
Excellent hotel, rooms cleaned everyday. Good location to the beach & restaurants
Pros:

Buffet breakfast was what I expected. It was a busy hotel but always efficient with getting a table arranged for our family of 5. The hotel arranged for our family to have an interconnected room which was great allowing us space and all to be together. Our room had a sea view which was a bonus as we originally had inland view rooms booked.

Cons:

The lack of entertainment. Entertainment in the evening that would be suitable for the whole family would have been welcomed. There was only a magic show suitable for younger children and Cretan dancing that you had to pay for.

2026-01-19 • via Nuitee
K
Kaliopi • family_with_children • au
7
Great hotel. Location great views but hard to walk to in the heat.
Pros:

Loved the breakfast daily and fresh food.
Pools were great.

Cons:

The location is hard to walk to from the main strip of shops main road especially in the heat. My opinion is there should be a shuttle every hour or 2 that takes people up and down. pick up can start and go to Platanias to Agia Marina and kato stalos making the experience nicer. This would be good for businesses on main road.

2026-01-19 • via Nuitee
D
Damian • couple • gb
8
2026-01-19 • via Nuitee
M
Maria • family_with_children • us
8
2026-01-19 • via Nuitee
C
Cesare • family_with_children • it
10
Una vacanza da ricordare e da rifare!!!!
Pros:

Sicuramente mi è piaciuta moltissimo la colazione per l’abbondanza, la varietà e l’ordine con cui viene allestita. Molto bella anche la stanza vista mare e piscina. E’ un villaggio davvero bello in cui soggiornare con bambini. Ci sono piscine con entrata graduale in acqua dove potersi rilassare di ritorno dalle giornate di mare. C’è persino una piscina con divertenti giochi acquatici! Anche la posizione consente di raggiungere con comodità le spiagge più famose di Creta senza trascorre ore in macchina.

2026-01-19 • via Nuitee
C
Catherine • extended_group • fr
10
2026-01-19 • via Nuitee
P
Pia • family_with_children • fi
8
Hyvä sijainti ja kivat uima-altaat
Pros:

Viihtyisät uima-altaat ja hyvä sijainti. Paljon kivoja ravintoloita lähellä. Rauhallista ja tilavaa.

Cons:

Aamupalalla kahvi ei ollut hyvää. Huone oli ok mutta hieman kolkko. Uima-allasbaariin olisi kaivannut lisää valikoimaa ruokien suhteen ja mieluiten yksittäisannoksia, ei buffettia.

2026-01-15 • via Nuitee
K
Klaudia • couple • pl
8
2026-01-15 • via Nuitee
A
Andrei Mihai • family_with_children • ro
1
2025-12-01 • via Nuitee
M
Matej • family_with_children • sk
1
Poor hygiene and possible food poisoning
Cons:

We stayed here as two families with small children. Unfortunately, five of six of us got sick within hours after dinner at the hotel restaurant. Our 1.5-year-old daughter was the most affected and vomited several times, even at the airport. We discussed the issue with the hotel manager, but it was dismissed as a “viral infection,” which seems unlikely as we had eaten only at the hotel that day, spent the entire day at the beach without meeting other people, and drank only bottled water.

Cleanliness was also disappointing – there was mold between bathroom tiles, dust on the furniture, and trash left in a drawer from previous guests.

Nice location and facilities, but hygiene standards and management’s response were far below expectations.

2025-11-11 • via Nuitee
J
Johanna • family_with_children • fi
9
2025-11-02 • via Nuitee
Μπουραντά • couple • gr
10
Pros:

Η υπέροχη θέα να τρως το πρωινό βλέποντας αυτή την θέα πολύ όμορφο ξενοδοχείο

2025-10-30 • via Nuitee
D
DIMITRIOS • family_with_children • ro
8
2025-10-28 • via Nuitee
D
Dawid • family_with_children • pl
9
Pros:

Czysto duży apartament.

Cons:

Brak.

2025-10-27 • via Nuitee
C
Carmen • solo_traveller • pl
8
2025-10-25 • via Nuitee
B
Brigitta • couple • hu
9
Tökéletes szállás Nyugat-Kréta felfedezésére
Pros:

Kiemelkedő elhelyezkedés es ár-érték arány. Tiszta, a személyzet rendkívül kedves. Csodás kilátás. Bőséges reggeli választék.

Cons:

A szobánkhoz közel volt a bár, így a zene és beszélgetések felhallatszódtak elég későig. Habár a reggelinél sokféle étel megtalálható, a minőség többször gyenge volt.

2025-10-24 • via Nuitee
N
Nicolas • family_with_children • gr
9
2025-10-24 • via Nuitee
P
PARASKEVI • couple • gr
9
Pros:

Ένα πολυ οργανωμένο ξενοδοχείο με πολλές παροχές, κάθε αίτημα μας διεκπεραιωνοταν αμεσα , φοβερο πρωινο, ο υπεύθυνος κ. Κυριάκος μας βοήθησε σε οτι χρειαζόμασταν και μας έδινε πολλες χρήσιμες πληροφορίες! Τον ευχαριστούμε θερμά και πάλι!

Cons:

Ενώ το γνώριζα λιγο μας ταλαιπώρησε η θεση που έχει το ξενοδοχείο. Κατά τ αλλα ήταν ολα υπέροχα!

2025-10-19 • via Nuitee
E
Evelin • family_with_children • ee
9
Pros:

Väga sõbralik kollektiiv, kõik oli väga tore. Väga mugav madrats toas. Vaade oli super. Rand oli mugavas kauguses kus sai ka tasuta lamamistoole kasutada.

Cons:

Ainuke väike miinus et asukoht oli väga järsu mäe otsas kuhu kahe väikse lapsega oli õhtul kurnav üles tulla aga samas oli ka hea lisatrenn peale õhtusööki.

2025-10-18 • via Nuitee