Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Hotels
•
Faranda Hotels
9.8 (442 reviews)
Calle del Cuartel #36 - 16 , Cartagena de Indias , co
+57 314 6669101

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Beautifully decorated hotel
Cons:
Poor service
Mediocre breakfast

Categories

Cleanliness
9.5
Repeated mentions of leakage and maintenance issues in rooms point to cleanliness concerns.
Service
9.99
Mixed reviews on service, with some positive remarks but significant issues noted.
Location
10
Consistently praised for its excellent location, close to central attractions yet quiet.
Room Quality
9.96
Mention of dark rooms and noise issues affects overall perception of room quality.
Amenities
10
Good amenities but some like the swimming pool were perceived as decorative rather than functional.
Value for Money
8.97
Significant complaints about a mismatch between price and quality of experience.
Food and Beverage
10
Breakfast quality noted as mediocre; however, the restaurant received some positive feedback.
Overall Experience
10
General sentiment ranges positively, but concerns about service and value impact the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:37

Property Description

Luxurious Amenities and Services

Hotel Casa Don Luis by Faranda Boutique offers a range of luxurious amenities, including air-conditioned rooms, free bikes, and a refreshing outdoor swimming pool. Indulge in room service, dine at the on-site restaurant, or unwind on the terrace. The hot tub and 24-hour front desk add convenience and relaxation to your stay.

Comfortable Accommodations

Relax in the well-appointed guest rooms equipped with a TV with cable channels and a safety deposit box. Enjoy a peaceful night's sleep and wake up refreshed to explore the beautiful city of Cartagena de Indias.

Prime Location and Nearby Attractions

Conveniently situated near Marbella Beach, Bocagrande Beach, and San Felipe de Barajas Castle, Hotel Casa Don Luis is the perfect base for exploring the city's popular attractions. Don't miss out on the opportunity to experience the best of Cartagena during your stay at this exquisite hotel.

Important information:

Please note that only assistance dogs, guide dogs, service dogs or one emotional support animal are allowed at no additional charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.8
Based on 442 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.96
Amenities: 10
Value for Money: 8.97
Food and Beverage: 10
Overall Experience: 10
C
Caroline • family_with_children • fr
9
Super hotel
Pros:

Hôtel en plein cœur de la vieille ville donc top. L’hôtel est grand il y a une quarantaine de chambres la deco est génial. Une cour intérieure avec les chambres autour. Le personnel est très attentionné c’est top. 2 piscines : une dans le resto donc moins accessible et une sur le toit qui est en fait un grand jacuzzi.

Cons:

La majorité des chambres n’ont pas de fenêtre c’est étrange

2026-08-29 • via Nuitee
A
Alice • couple • gb
8
Bello e ottima posizione!
Pros:

La struttura in sé è molto bella e il rooftop gode di una bellissima vista.
Personale della colazione molto gentile.

Cons:

La camera aveva un buco nella parete della doccia che dava sul corridoio perciò quando passavano gli ospiti sembrava di averceli in stanza.

2026-08-23 • via Nuitee
D
Daniela • couple • it
9
Bellissimo hotel, ottima colazione e posizione super
Pros:

Posizione e raffinatezza della location

2026-08-22 • via Nuitee
N
Nadia • family_with_children • fr
7
Pros:

La gentillesse du personnel, l’emplacement, Le restaurant et le petit déjeuner.

Cons:

La chambre était très humide avec des moisissures aux murs.
Aucun ouvrant dans la chambre.

2026-08-22 • via Nuitee
M
Mariajose • extended_group • es
9
Nos encantó
Pros:

Diseño del hotel y la ubicación

Cons:

La piscina pequeña y la habitación sin ventilación y con poca luz

2026-08-22 • via Nuitee
G
Grace • couple • au
10
2026-08-21 • via Nuitee
S
siervo de jesús • family_with_children • co
10
ME SENTI ATENDIDO COMO EN CASA, CUANDO MAS LO REQUERIA,
Pros:

DE MANERA MUY ESPECIAL QUEREMOS DAR NUESTROS MAS SINCEROS AGRADECIMIENTOS POR LA SEMANA DEL 14 JULIO A 17 DE JULIO DE ESTA ANUALIDAD, EN SU CASA HOTEL EN CARTAGENA, PORQUE A PESAR DE ASISTIR UN MIEMBRO DE NUESTRA FAMILIA UN POCO COVALECIENTE SU TRATO HUMANO Y CORDIAL NOS BRINDO MUCHA TRANQUILIDAD Y FELICIDAD.

Cons:

NADA

2026-08-21 • via Nuitee
C
Carolina • extended_group • br
10
Maravilhosa
Pros:

Hotel lindo e bem localizado. Quarto espaçoso. Cafe da manha incrivel.

Cons:

Da limpeza nas areas comuns. Louças e bandejas sujas ficavam muito tempo nas areas comuns. Cafe poderia iniciar mais cedo ja que grande parte dos passeios se iniciam as 7:30

2026-08-19 • via Nuitee
J
Jo Coloma • family_with_children • us
8
Pros:

la ubicación es la mejor porque a pesar de estar en el centro no es ruidoso ni caótico de tráfico y de turistas como a pocas cuadras cercanas. La comida en el restaurante es deliciosa.

Cons:

Los baños no tienen tan buena ventilación, el masaje en el spa no lo recomiendo.

2026-08-17 • via Nuitee
P
PIERPAOLO • family_with_children • it
6
Pros:

Posizione

Cons:

Piscina rooftop

2026-08-17 • via Nuitee
A
Anja • family_with_children • nl
10
Loved every minute. Location in the city is super convenient. Italian restaurant in the hotel is amazing. Loved the bed
Pros:

Location! Beautiful room, great bed, super airco

Cons:

Nothing

2026-08-16 • via Nuitee
G
Guillaume • family_with_children • fr
9
Parfait pour une escale !! Et Jonathan a vraiment été arrangeant et sympa pour venir le chercher à l’aéroport à un horai
Pros:

Emplacement idéal et l’accueil parfait et sur mesure malgré des horaires d’avion pas évidents.

2026-08-15 • via Nuitee
S
Speakman • solo_traveller • us
10
2026-08-10 • via Nuitee
J
José Ignacio • extended_group • es
9
2026-08-09 • via Nuitee
M
Michelle • couple • br
10
Recomendo muito!
Pros:

Atendimento da equipe (principalmente do Eduardo - guest service) excelente! Cama extremamente confortavel, banheiro amplo com chuveiro muito bom. Cafe da manhã delicioso e localização boa demais. Recomendo!

Cons:

Banheiro pouco iluminado

2026-07-24 • via Nuitee
M
Michelle • solo_traveller • us
10
Beautiful hotel, great staff, and fantastic restaurant!
Pros:

The location, staff, and how beauty the hotel looked

Cons:

Everything was beautiful

2026-07-24 • via Nuitee
K
kate • family_with_children • gb
9
Lovely boutique hotel in the heart of the historic old town
Pros:

A lovely boutique hotel in the heart of the historic old town. The location is excellent, the rooms are spacious and comfortable, the décor is beautiful, and the breakfast is very good. A great choice for exploring the city.

Cons:

Roof top pool could be be cleaner

2026-07-21 • via Nuitee
D
Dengerud • extended_group • no
10
2026-07-21 • via Nuitee
V
Valentina • family_with_children • co
10
2026-07-15 • via Nuitee
A
aline • family_with_children • br
10
Agradável
Pros:

Localização excelente, ótimo atendimento dos funcionários

Cons:

Nada

2026-07-14 • via Nuitee