smartments Wien Heiligenstadt

Hotels
•
SMARTments
8.6 (3683 reviews)
Leopold Unger Platz 3 , Vienna , at

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Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cleanliness of rooms
Cons:
Heating issues
Missing some kitchen utensils
Limited reception hours

Categories

Cleanliness
8.58
Overall cleanliness mentioned positively across several reviews.
Service
8.95
Staff were described as helpful and friendly, indicating strong service.
Location
8.89
Multiple reviews highlight excellent location with transport options nearby.
Room Quality
8.24
Mixed sentiments with some issues related to heating and pillow quality.
Amenities
8.37
Positive mentions about kitchen facilities but some essentials missing.
Value for Money
8.53
Good value mentioned, especially in context of location and amenities.
Food and Beverage
8.58
No specific mentions, thus rated standard for this hotel tier.
Overall Experience
8.65
General consensus of satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:52

Property Description

Modern Accommodation with Convenient Amenities

Located in Vienna, SMARTments business Wien Heiligenstadt offers a comfortable stay just a short distance from iconic landmarks such as St. Stephen's Cathedral and Vienna City Hall. The sustainable aparthotel provides a relaxing environment with a seating area and free WiFi throughout the property.

Fully Equipped Kitchenette and Cozy Living Space

Each accommodation at SMARTments business Wien Heiligenstadt features a flat-screen TV, a private bathroom with essential amenities, and a kitchenette complete with a dishwasher, microwave, and coffee machine. Guests can enjoy the convenience of having kitchenware, a stovetop, and a toaster available during their stay.

Convenient Location with Easy Access to Key Attractions

With Vienna Volksgarten and Vienna Prater nearby, guests can explore the city with ease. Whether visiting for business or leisure, this aparthotel is the perfect choice for a memorable stay in Vienna.

Book now for a delightful stay at SMARTments business Wien Heiligenstadt.

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3683 reviews
Cleanliness: 8.58
Service: 8.95
Location: 8.89
Room Quality: 8.24
Amenities: 8.37
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
L
Liza • couple • sk
10
2026-03-14 • via Nuitee
A
Abbas • solo_traveller • at
8
2026-03-14 • via Nuitee
S
Silvia • family_with_children • es
9
Apartamento luminoso y muy funcional
Pros:

El apartamento tiene todo lo necesario, está nuevo y muy funcional. Está al lado de la boca del metro, muy bien comunicado. Además hay varios supermercados al lado para comprar algo para cenar y desayunar. La cama, muy cómoda.

Cons:

Yo añadiría una silla más en la habitación. Pero hay un taburete, una mesita, una silla cómoda y un banquillo con cojines.
En la habitación hacía demasiado calor... No supimos bajar la climatización.

2026-03-14 • via Nuitee
M
Mustafa • couple • at
10
2026-03-12 • via Nuitee
A
Aleksandra • couple • rs
10
2026-03-10 • via Nuitee
A
Ana • couple • pt
8
Ideal para budget
Pros:

Proximidade do metro, facilidade nos procedimentos

Cons:

Um pouco demais detalhe na limpeza (paredes e assim) seria bom

2026-03-10 • via Nuitee
D
Donna • family_with_children • au
8
Pros:

Lovely and clean and close to transport.

2026-03-10 • via Nuitee
G
Georgiana • couple • ro
10
Pros:

Check in ul independent functioneaza impecabil, la fel si asistenta oferita. Studio ul a fost curat, echipat cu tot ce e nevoie. Pozitie ideala, fix langa metrou si Billa. Recomand cu toata increderea.

Cons:

Nu am plangeri.

2026-03-09 • via Nuitee
A
Alireza • solo_traveller • at
8
2026-03-09 • via Nuitee
R
Resul • solo_traveller • at
10
2026-03-09 • via Nuitee
A
Aleksandra • couple • rs
10
Pros:

Everybody is very kindly and friendly, the apartment is clean and equipped with all necessary facilities. The location is super, 2 minutes from metro and train, and one minute from Bile market. I recommend 🤗

2026-03-09 • via Nuitee
M
Muhsin Cem • couple • tr
9
2026-03-09 • via Nuitee
S
Sandra • couple • rs
10
2026-03-08 • via Nuitee
N
Nowelson • family_with_children • es
10
Pros:

Apartamento pequeño pero funcional. Tienes una mini cocina también que te puede salvar las comidas (también nevera e incluso lavavajillas). Pero lo mejor, estás en una zona tranquila literalmente al lado de una estación de metro y estás en el centro en 10 minutos escasos. Muy cómodo.

2026-03-08 • via Nuitee
G
Garnero • couple • it
10
perfetto
Pros:

struttura molto accogliente e funzionale, con tutto il necessario. Check in e check out pratici e veloci! Zona non proprio centrale ma super collegata, la fermata della metro si trova appena sotto gli appartamenti. Se torniamo a Vienna torneremo sicuramente!

2026-03-08 • via Nuitee
E
Efe • couple • tr
10
Pros:

Security, comfort, and everything was great. It's within walking distance of the metro and very close. You can reach the city center in 10-15 minutes. It has now become a place I want to stay every time I come here.

2026-03-08 • via Nuitee
R
roberto • couple • it
9
2026-03-08 • via Nuitee
R
Randjelović • family_with_children • rs
10
2026-03-08 • via Nuitee
H
Hannes • family_with_children • it
8
Solide Appartements direkt an der U-Bahn
Pros:

Perfekte Lage direkt an der U4.
Guter Preis.
Solides Appartement.
Super schneller Online Check-In

Cons:

Nicht ganz perfekt Sauber, aber echt okay.

2026-03-08 • via Nuitee
F
Florian • solo_traveller • at
9
Good
Pros:

Easy, spacious and clean

Cons:

the price

2026-03-07 • via Nuitee