Comfort Suites Kingston Central

Hotels
•
Comfort Suites
7.9 (606 reviews)
33 Benson Street, Building 2 , Kingston , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Noise issues
Poor management of groups

Categories

Cleanliness
7.23
Although the rooms were clean, noise from outside affected the experience, especially on the ground floor.
Service
8.7
Many guests noted positive interactions with staff, particularly the front desk.
Location
8.74
Guests appreciated the convenient location, which was good for travel.
Room Quality
7.19
Room comfort was mixed; some reported issues like noise and mattress quality.
Amenities
7.72
Mixed feedback on amenities; some guests enjoyed the pool, but there were complaints about maintenance.
Value for Money
8.18
Good value for the price, though some amenities were lacking.
Food and Beverage
7.73
Breakfast was generally good, but options could be expanded, especially for dietary restrictions.
Overall Experience
7.7
Overall satisfaction was mixed, with particular complaints about noise and management of groups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Location
Located in Kingston, Comfort Suites Kingston Central is just a short distance from attractions like K-Rock Centre and Queen's University, making it an ideal choice for travelers looking to explore the city.

Modern Amenities
Guests can enjoy the convenience of air-conditioned rooms with free WiFi, as well as access to a fitness centre to stay active during their stay. The indoor pool provides a relaxing way to unwind after a day of sightseeing.

Exceptional Service
With a 24-hour front desk, guests can rest assured that their needs will be taken care of at any time of the day. Whether it's a late check-in or assistance with local recommendations, the dedicated staff is always ready to help.

Experience comfort and convenience at Comfort Suites Kingston Central - book your stay now for a memorable Kingston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 6 per day.

Location

Guest Reviews

7.9
Based on 606 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 7.7
M
Marylynn • family_with_children • ca
9
Pros:

Room was comfortable and clean. Breakfast was excellent.

2026-02-11 • via Nuitee
G
Gail • family_with_children • ca
10
2026-01-19 • via Nuitee
D
Duarte • family_with_children • ca
9
2026-01-19 • via Nuitee
R
Robert • family_with_children • ca
8
2026-01-19 • via Nuitee
C
Chris • couple • ca
7
Pros:

Breakfast was good.
Room was clean

Cons:

Didn’t like that we had to pay for parking, we are at a hotel where do you expect us to park.
Even though the breakfast was good, that the room and layout of the breakfast area was tight.

2026-01-19 • via Nuitee
D
Debora • couple • ca
10
2026-01-19 • via Nuitee
L
Linda M • solo_traveller • ca
7
2026-01-19 • via Nuitee
R
Richard • couple • ca
8
2026-01-19 • via Nuitee
P
Proshat • family_with_children • ca
9
2026-01-19 • via Nuitee
A
Aime Sylvain • family_with_children • ca
8
Cons:

Le petit déjeuner n' est constitué que de malbouffe. Tout était à base de sucre. Pas d'options de légumes.

2026-01-19 • via Nuitee
T
Terrence • couple • ca
8
Decent
Cons:

The door to the room looked like someone used a crowbar to open at one time. The water pressure in the toilet is poor and the TV remote needs nee batteries as it seemed to take 10 mins to change channels (was not quick)

2026-01-19 • via Nuitee
R
Richard • couple • ca
9
Refreshing after a long drive.
Pros:

Breakfast was fantastic.

2026-01-19 • via Nuitee
G
Gerry • couple • ca
7
Served us well.
2026-01-19 • via Nuitee
Y
Yves • couple • ca
7
satisfaisant
Pros:

très belle chambre, personnel aimable

Cons:

vue horrible sur le stationnement, grossse lumière qui plonge dans les fenêtres des chambres vos lumières devraient êtres sur le bâtiment pour pouvoir profiter des balcon, et rajouter une chaise serait un atout, désolé pour mes commentaires la dessus mais s' étais nécessaire pour le reste s étais bien

2026-01-19 • via Nuitee
S
Suzanne • family_with_children • ca
8
Excellent stay and breakfast!
Pros:

The bed was very comfortable and the breakfast was good with lot's of choice. My family enjoyed the pool

Cons:

The keycards did not work well, it took multiple tries to go in the room. The receptionist was unable to tell me why I received a call from the hotel in the middle of the night, luckily my phone was on quiet mode.

2026-01-19 • via Nuitee
S
Susan • family_with_children • ca
7
Pros:

Breakfast was better than expected but had to wait for hot food as had run out at 9am.

2026-01-19 • via Nuitee
M
Maurizio • couple • ca
9
Pros:

Clean, Peaceful, and Good Bed

2026-01-19 • via Nuitee
C
Carol • couple • ca
8
2026-01-15 • via Nuitee
A
AMOURI PAUL • family_with_children • ca
9
Excellent
Pros:

Tout était parfait, j'ai apprécié

Cons:

Les bruits de véhicules aux alentours et j'ai manqué oû mettre mes bottes de neige

2026-01-11 • via Nuitee
H
Hernan • family_with_children • ca
8
2026-01-10 • via Nuitee