Comfort Suites Kingston Central

Hotels
•
Comfort Suites
7.9 (615 reviews)
33 Benson Street, Building 2 , Kingston , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Noise issues
Poor management of groups

Categories

Cleanliness
7.23
Although the rooms were clean, noise from outside affected the experience, especially on the ground floor.
Service
8.7
Many guests noted positive interactions with staff, particularly the front desk.
Location
8.74
Guests appreciated the convenient location, which was good for travel.
Room Quality
7.19
Room comfort was mixed; some reported issues like noise and mattress quality.
Amenities
7.72
Mixed feedback on amenities; some guests enjoyed the pool, but there were complaints about maintenance.
Value for Money
8.18
Good value for the price, though some amenities were lacking.
Food and Beverage
7.73
Breakfast was generally good, but options could be expanded, especially for dietary restrictions.
Overall Experience
7.7
Overall satisfaction was mixed, with particular complaints about noise and management of groups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Convenient Location
Located in Kingston, Comfort Suites Kingston Central is just a short distance from attractions like K-Rock Centre and Queen's University, making it an ideal choice for travelers looking to explore the city.

Modern Amenities
Guests can enjoy the convenience of air-conditioned rooms with free WiFi, as well as access to a fitness centre to stay active during their stay. The indoor pool provides a relaxing way to unwind after a day of sightseeing.

Exceptional Service
With a 24-hour front desk, guests can rest assured that their needs will be taken care of at any time of the day. Whether it's a late check-in or assistance with local recommendations, the dedicated staff is always ready to help.

Experience comfort and convenience at Comfort Suites Kingston Central - book your stay now for a memorable Kingston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 6 per day.

Location

Guest Reviews

7.9
Based on 615 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 7.7
N
Nathalie • family_with_children • ca
8
2026-06-25 • via Nuitee
J
Josée • couple • ca
8
On se sent bien
Pros:

Bel accueil et endroit très propre

2026-06-25 • via Nuitee
G
Genevieve • extended_group • ca
10
Helpful, kind, relaxing, comfortable and many amenities. Worth it
Pros:

Breakfast was good with many options with hot and cold along with beverages.
The hotel staff were helpful, accommodating, good listening, kind, understanding with a smile 😃
Thank you and great work everyone.
The hot tub was so lovely and the pool was a little chilly but once you got in and swam around it got better. Towels in the pool area with chairs and tables. Our beds and pillows were comfortable - loved them.
This Holiday Inn is worth it close to more than one gas station, shopping, other hotels and restaurants..Plus, this area is not far from the 401. Easy access.

2026-06-24 • via Nuitee
F
Farzana • extended_group • ca
10
Pros:

Breakfast was Amazing and Excellent

Cons:

the rooms were very good and clean and comfortable

2026-06-22 • via Nuitee
F
Fboys • extended_group • ca
10
Very nice
Pros:

All it’s great

2026-06-18 • via Nuitee
N
Nathan • couple • ca
5
Good staff, unfortunate circumstances
Pros:

Staff were all great, very polite and kind

Cons:

Didn't like that every night I could hear either the persons TV on from the next room or the microwave opening and closing or them just shouting past 10 pm

2026-06-13 • via Nuitee
K
Kevin • couple • ca
8
2026-06-04 • via Nuitee
G
Guylaine • solo_traveller • ca
10
Pros:

Facile propre agréable

2026-05-24 • via Nuitee
M
Mehrdad • family_with_children • ca
9
2026-05-19 • via Nuitee
S
Stéphane • solo_traveller • fr
6
Cons:

La personne a l accueil n as fait aucun effort pour parler plus doucement en anglais afin que nous puissions la comprendre

2026-04-26 • via Nuitee
K
Kandy • couple • ca
10
2026-04-25 • via Nuitee
V
Vanessa • family_with_children • ca
10
Pros:

Le calme, la piscine, le déjeuner super bon

Cons:

Il pourrai faire plus chaud dans l'endroit piscine. Mais l'eau est bien

2026-04-16 • via Nuitee
D
david • couple • ca
9
great. served the purpose
Pros:

nice

Cons:

nothing

2026-03-30 • via Nuitee
L
LaForty • solo_traveller • ca
10
Girls and I had an amazing time
Pros:

Very clean friendly staff amazing breakfast

2026-03-20 • via Nuitee
M
Marylynn • family_with_children • ca
9
Pros:

Room was comfortable and clean. Breakfast was excellent.

2026-02-11 • via Nuitee
R
Robert • family_with_children • ca
8
2026-01-19 • via Nuitee
S
Susan • family_with_children • ca
7
Pros:

Breakfast was better than expected but had to wait for hot food as had run out at 9am.

2026-01-19 • via Nuitee
C
Chris • couple • ca
7
Pros:

Breakfast was good.
Room was clean

Cons:

Didn’t like that we had to pay for parking, we are at a hotel where do you expect us to park.
Even though the breakfast was good, that the room and layout of the breakfast area was tight.

2026-01-19 • via Nuitee
G
Gerry • couple • ca
7
Served us well.
2026-01-19 • via Nuitee
R
Richard • couple • ca
8
2026-01-19 • via Nuitee