Santa Maria City Hotel

Hotels
8.5 (1120 reviews)
Ionos Dragoumi 5 , Rhodes Town , gr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Room quality discrepancies

Categories

Cleanliness
7.21
Some reviews mentioned cleanliness issues, including a dirty pillow and mosquitoes.
Service
9.68
Many reviews specifically praised the friendly service and willingness to assist.
Location
9.72
The location received positive feedback for its proximity to the beach and town.
Room Quality
6.67
Negative comments regarding room conditions and discrepancies between photos and reality.
Amenities
8.7
Guests enjoyed some amenities, but there were complaints about the lack of water and noise.
Value for Money
9.16
The hotel was regarded as a good value during the low season.
Food and Beverage
7.71
Breakfast was noted as decent but not particularly special or varied.
Overall Experience
9.18
Overall the experience was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:59

Property Description

Central Location in Rhodes Town
Santa Maria City Hotel, nestled in the heart of Rhodes Town, offers a convenient stay just steps away from Akti Kanari Beach and Elli Beach. Explore the city with ease as popular attractions like Deer Statues and Mandraki Port are within walking distance.

Comfortable Rooms with City Views
Relax in well-equipped rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private balcony overlooking the charming city. Enjoy a restful night's sleep on cozy bed linen and wake up refreshed to explore the nearby Clock Tower and The Street of Knights.

Convenient Facilities and Services
Experience a hassle-free stay with complimentary WiFi, a shared lounge, and a 24-hour front desk at your disposal. Whether you're visiting for leisure or business, Santa Maria City Hotel ensures a pleasant stay in Rhodes. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1120 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.72
Room Quality: 6.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.71
Overall Experience: 9.18
A
Alexandros • couple • gr
9
Pros:

Μικρό πρωινό αλλά κάλυψε τις ανάγκες μας όσο μείναμε εκεί.
Η περιοχή πολύ καλή , δίπλα σε όλα.
Το προσωπικό πολύ ευγενικό και εξυπηρετικό.

Cons:

Τα δωμάτια θα μπορούσαν να είναι πιο προσεγμένα. Βρήκαμε σκοτωμένο κουνούπι πάνω στο τραπέζι και κάτι σημάδια δίπλα στη πρίζα.

2026-07-04 • via Nuitee
J
Jean-Marc • extended_group • fr
8
Propre et bien placé
Pros:

Bien placé
Personnel sympa
Petit déjeuner très correct

Cons:

Rien

2026-07-03 • via Nuitee
E
Emir • couple • tr
10
Pros:

Merkezdeki en iyi otel bence. Herşey kusursuz. Kahvaltı mükemmel özellikle börekleri.

2026-07-03 • via Nuitee
X
Xuân Hoà • extended_group • de
10
Pros:

Ein sehr schönes Hotel mit sauberen und gemütlichen Zimmern. Das Personal war freundlich und hilfsbereit. Die Lage ist ideal und wir haben uns rundum wohlgefühlt. Wir kommen gerne wieder und können das Hotel uneingeschränkt weiterempfehlen.

2026-06-28 • via Nuitee
S
Sinem Sabiha • extended_group • tr
10
Tekrar geldiğimizde aynı otelde konaklamak isteriz
Pros:

Odalar ferah ve temizdi, konumu çok iyiydi, çalışanlar çok samimi ve güler yüzlüydü

2026-06-27 • via Nuitee
N
Nemanja • couple • rs
8
2026-06-24 • via Nuitee
P
Polyhronia • extended_group • gr
9
Άριστη σχέση τιμής και παροχών
Pros:

Η θέση του πολύ κοντά στην παλιά πόλη και στην θάλασσα
Πλήρως ανακαινισμένο
Μυρίζει μπογιά παντού

Cons:

Ο σύζυγος μου θα ήθελε επίστρωμα στο κρεβάτι για να του δώσει άριστα

2026-06-21 • via Nuitee
Y
Yelyzaveta • extended_group • ua
9
2026-06-19 • via Nuitee
K
Katrin • couple • at
8
Tolles Hotel, in super Lage, mit Balkon
Pros:

modernes Zimmer, Frühstück, Lage

Cons:

Eigentlich nichts

2026-06-16 • via Nuitee
D
Derek • solo_traveller • gb
8
Pros:

Staff and cleanness

Cons:

Location

2026-06-15 • via Nuitee
S
Sebastiano • solo_traveller • it
7
2026-06-15 • via Nuitee
W
Wanna • extended_group • it
8
Pros:

Il personale super accogliente e la posizione centralissima. Abbiamo preso una camera tripla ed è stata molto confortevole e spaziosa per il nostro soggiorno a Rodi. Consiglio questa struttura!

Cons:

La colazione potrebbe migliorare offrendo una maggiore varietà di dolci.

2026-06-08 • via Nuitee
D
Dundar • extended_group • tr
9
2026-06-07 • via Nuitee
ΠΑΓΩΝΗ • extended_group • gr
8
Ικανοποίηση
Pros:

Η τοποθεσία ήταν σε πολύ καλό σημείο...το προσωπικό πολύ ευγενικό με χαμόγελο εξυπηρέτηση άψογη

2026-06-03 • via Nuitee
M
Melda • solo_traveller • tr
8
2026-06-02 • via Nuitee
K
Kaya • family_with_children • tr
10
Çok iyi konum,çok iyi kahvaltı
Pros:

2 aile konakladık , 2 oda tuttuk , odalar gayet temizdi , kahvaltı çok güzeldi ve özenli hazırlanmıştı, check-in saatinden önce bizlere odalarımızı vererek çok büyük yardımcı oldular,tüm personeller güleryüzlü ve yardımseverdi.

2026-06-01 • via Nuitee
C
Conor • couple • ie
10
2026-06-01 • via Nuitee
H
Hasan • couple • tr
8
2026-05-31 • via Nuitee
A
Ahmet • solo_traveller • tr
9
Pros:

Thank you for the friendly welcome and the clean, comfortable, and safe stay.

Cons:

Everything was wonderful.

2026-05-31 • via Nuitee
M
Metin Köksal • solo_traveller • tr
9
Pros:

Otelin fiyat performans açısı, konumu, odaların rahatlığı, personelin çabası ve güleryüzlülüğü, kahvaltı oldukça iyi idi. Kesinlikle öneririm.

2026-05-30 • via Nuitee