River Ness Hotel, a member of Radisson Individuals

Hotels
Radisson Individuals
8.9 (5410 reviews)
CHURCH ST 83-97 , Inverness , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious and comfortable rooms
Cons:
Noise from main street
Cleanliness issues with sheets

Categories

Cleanliness
8.18
Multiple mentions of cleanliness; concerns about changing sheets.
Service
9.15
Staff described as friendly, accommodating, and above and beyond in service.
Location
9.69
Excellent location with proximity to transport and amenities.
Room Quality
8.64
Rooms were spacious and comfortable, though some concerns about noise.
Amenities
8.67
Good amenities overall, mentioned but could use improvement in some areas.
Value for Money
9.03
Great value mentioned in multiple reviews.
Food and Beverage
8.68
Breakfast appreciated, but few mentions; typical for hotel standards.
Overall Experience
9.15
Generally positive experiences; guests express intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:34

Property Description

Luxurious Amenities
Experience a stay of comfort and convenience at River Ness Hotel, a member of Radisson Individuals. Enjoy air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and complimentary WiFi.

Culinary Delights
Indulge in a variety of dining options at our on-site restaurant, offering a diverse menu of British, Indian, and European cuisine. Dietary restrictions? No problem - we cater to vegetarian, dairy-free, and halal preferences.

Central Location
Located in the heart of Inverness, our 4-star hotel is just steps away from Inverness Castle and the railway station. Explore nearby attractions like the University of the Highlands and Islands, or unwind in our shared lounge and bar.

Book your stay at River Ness Hotel now for a truly unforgettable experience.

Important information:

Pay on Arrival bookings, the Credit Card used for your booking, needs to be presented at the hotel upon arrival, for verification purpose.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5410 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 9.03
Food and Beverage: 8.68
Overall Experience: 9.15
S
Stuart solo_traveller gb
7
Spoilt by booking.com
Cons:

I don’t like that I requested a VAT receipt from you and did not receive it. I can’t claim money back without one, so I won’t book with you again

2026-02-14 via Nuitee
S
samuel Ovie couple gb
10
2026-02-14 via Nuitee
I
Imhof family_with_children ch
8
Pros:

Schönes Zimmer mit Blick auf den Ness, bequeme Betten, schönes Badezimmer und Zimmer

Cons:

Laute Lüftung im Zimmer

2026-02-14 via Nuitee
J
Jjulie couple gb
10
Fantastic
Pros:

We had the most amazing stay, the lady on receptionist went above and beyond before and during our stay, an asset to the business. Would definitely go back if returning to Inverness

2026-02-13 via Nuitee
J
Jenny solo_traveller gb
10
Pros:

Very clean, comfortable beds, good wifi, friendly staff

Cons:

N/a

2026-02-13 via Nuitee
S
Schmoller family_with_children gb
9
2026-02-13 via Nuitee
L
Lynda couple gb
10
2026-02-13 via Nuitee
C
Chris couple gb
10
An excellent hotel, staff and facilities were brilliant
2026-02-12 via Nuitee
H
Harsh family_with_children in
10
Great stay at an awesome price
Pros:

The hotel staff was amazing (Rahul, Gautam and Chinmay). They were really helpful and welcoming for everything. The location of the hotel is also very good.

Cons:

Nothing to dislike.

2026-02-12 via Nuitee
C
Carl family_with_children gb
10
2026-02-12 via Nuitee
J
Jensen family_with_children dk
9
Lækkert og behageligt
Pros:

Lækkert hotel. God beliggenhed, god morgenmad, god pris

Cons:

Offentlig betalingsparkering

2026-02-11 via Nuitee
J
J couple gb
10
2026-02-11 via Nuitee
M
Madeleine couple gb
10
I’d stay again!
Pros:

It’s clean, nicely located and the staff were exceptionally warm and helpful,

Cons:

Nothing!

2026-02-11 via Nuitee
A
ANNA couple gr
10
Pros:

καθαριοτητα , μεγεθος κρεβατιου και ευγενεστατο προσωπικο

2026-02-10 via Nuitee
J
janice solo_traveller gb
10
Great place for a short stay in Inverness.
Pros:

Did not have breakfast - but had a very comfortable room with fantastic en-suite shower room.
Everything spotlessly clean. Great central location if travelling by bus or train.

Cons:

Nothing to fault. All was high quality.

2026-02-10 via Nuitee
P
Pat family_with_children gb
9
2026-02-10 via Nuitee
P
Peter couple es
10
Value for money
Pros:

Central location. Friendly and helpful staff. Good breakfast.

Cons:

Nothing

2026-02-09 via Nuitee
P
Peigi couple gb
10
Excellent stay , Staff are very professional, and very welcoming.
Pros:

Everything done to a high standard,

Cons:

Only thing I would say is the coffee needs to be better .

2026-02-09 via Nuitee
P
Peigi solo_traveller gb
10
Enjoyed my stay , would go back , great service
Pros:

Lovely ,modern , and very clean

Cons:

Coffee not very good

2026-02-09 via Nuitee
A
Anthony family_with_children mt
8
2026-02-09 via Nuitee