Hilton Nagasaki

Hotels
Hilton Hotels & Resorts
9.4 (854 reviews)
Onouemachi 4-2 , Nagasaki , jp

Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Professional and friendly staff
Comfortable and clean rooms
Cons:
Limited dining options
Some minor service issues

Categories

Cleanliness
9.55
Clean rooms were frequently mentioned, contributing to overall guest satisfaction.
Service
9.95
The staff were described as professional, kind, and courteous, often exceeding guest expectations.
Location
9.75
The hotel's location was highlighted as convenient and ideal for accessing transportation and attractions.
Room Quality
9.35
Rooms were noted as spacious and comfortable, with good amenities.
Amenities
9.15
Various amenities were praised, including the gym and public bath, contributing to guest comfort.
Value for Money
8.75
While slightly pricey, guests felt it was worth it due to the overall experience.
Food and Beverage
8.95
The breakfast variety was appreciated, though some value concerns were noted.
Overall Experience
9.75
Guests had a very positive overall experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:38

Property Description

Luxurious Accommodation
Experience 4-star luxury just 400 meters from Nagasaki Station at Hilton Nagasaki. Indulge in air-conditioned rooms equipped with modern amenities, ensuring a comfortable stay.

Top-Notch Facilities
Enjoy a range of facilities including a fitness center, spa, and wellness center for ultimate relaxation. Start your day with a delicious buffet breakfast and unwind at the on-site restaurant and bar.

Prime Location
Conveniently situated near popular attractions like Fukusaiji Temple and 26 Martyrs Museum, Hilton Nagasaki offers easy access to explore the city.

Book your stay at Hilton Nagasaki now for a memorable and upscale experience in Nagasaki.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 854 reviews
Cleanliness: 9.55
Service: 9.95
Location: 9.75
Room Quality: 9.35
Amenities: 9.15
Value for Money: 8.75
Food and Beverage: 8.95
Overall Experience: 9.75
N
Noelia couple es
10
Una estancia excepcional
Pros:

La ubicación es excelente, las instalaciones son magníficas, las habitaciones muy grandes y en nuestro caso con muy buenas vistas. El personal fue extremadamente amable y servicial, nos ayudaron a resolver todos nuestros asuntos y dudas.
Hemos viajado por todo Japón y este hotel fue el mejor en el que nos hemos hospedado. Recomendaría muchísimo este hotel a cualquiera que quiera tener una gran experiencia en Nagasaki.

2026-08-22 via Nuitee
M
Marc extended_group de
9
Pros:

Tolle Lage, super komfortabel, sehr sauber, alles perfekt

2026-08-18 via Nuitee
N
Nicole couple es
8
War alles in Ordnung!
Pros:

Frühstück war gut aber sehr lauter ungemütlicher , moderner Raum. Im ganzen ist das Hotel etwas kühl und unpersönlich! Zimmer top ! Aber Nagasaki muss man nicht unbedingt gesehen haben

Cons:

Bei 5 Sternen hätte ich mehr erwartet.

2026-08-17 via Nuitee
H
Hiroto couple jp
8
2026-08-14 via Nuitee
Y
YOUKO extended_group jp
8
快適でした。
Pros:

設備が綺麗だった。スタッフの対応が丁寧だった。

Cons:

大浴場の入浴時間が短かった。

2026-08-13 via Nuitee
M
Mina extended_group jp
10
2026-08-02 via Nuitee
J
JUNKO solo_traveller jp
7
Pros:

ホテルがモダンでお洒落。清潔感がある。
スタッフの方々が笑顔で気遣って下さる。

Cons:

お風呂が22時までは、早すぎます。
外に食事に行ったら、22時くらいの戻りになるので、深夜0時までにして欲しいです。

2026-07-22 via Nuitee
K
kanji couple jp
10
次回も宿泊したい気持ち
Pros:

スタッフの方が特に親切丁寧だったのが印象的です

Cons:

無し

2026-07-20 via Nuitee
W
wjdtnr solo_traveller kr
9
Pros:

직원들이 아주 친절했습니다. 다 만족.

Cons:

단 공항을 가는 버스를 타기엔 좀 걸어야했습니다.

2026-07-19 via Nuitee
A
Anthony couple jp
8
2026-07-16 via Nuitee
K
Kathleen solo_traveller au
10
Fabulous stay
Pros:

Huge room with lots of sunlight, very clean, staff go above and beyond. Excellent breakfast, and very central location - next to Nagasaki station with easy access to trains, trams and buses.

2026-07-12 via Nuitee
J
joel solo_traveller ch
10
2026-07-11 via Nuitee
D
DeShawn solo_traveller us
9
2026-07-06 via Nuitee
D
DeShawn family_with_children us
7
2026-07-06 via Nuitee
B
BOYUAN couple cn
10
2026-06-28 via Nuitee
F
FATMA couple tr
8
Normal
Pros:

The location was great, and the breakfast was very good.

Cons:

Before we even entered the hotel, the lady at the entrance asked if we were checking in. We said yes, and she immediately asked for our passports. We hadn’t even stepped inside yet. A simple welcome first and giving guests a moment to settle would have felt more appropriate.

We handed over our passports, but since we arrived early, our room wasn’t ready. That wasn’t an issue. However, when we returned at 3 PM, our room was still not ready. We had to wait again on the second floor to complete check-in, and the process took far too long. We were kept waiting for quite a while just because they couldn’t match an email. The staff need to work more efficiently and practically.

2026-06-28 via Nuitee
K
Kazumi couple jp
10
2026-06-23 via Nuitee
C
ching jung family_with_children tw
8
2026-06-21 via Nuitee
K
kosuke couple jp
10
2026-06-21 via Nuitee
E
Eiko couple jp
8
2026-06-14 via Nuitee