City Palace Hotel

Hotels
5.8 (1239 reviews)
1 El Amir Qadadar Street , Tahrir Aq. Down Town , Cairo , eg

Children allowed

Facilities

Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Car hire
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness concerns
Room quality issues

Categories

Cleanliness
4.88
Some reviews mentioned cleanliness was acceptable but noted some issues.
Service
7.35
Strong positive mentions of staff friendliness and helpfulness.
Location
7.39
Guests highlighted the great location as a definite positive.
Room Quality
4.84
Rooms mentioned as comfortable but some guests had concerns about specific aspects.
Amenities
5.37
Basic amenities noted, but no hesitations expressed.
Value for Money
6.83
Value is seen as good compared to offerings in the area.
Food and Beverage
4.88
No specific mention but implied average standards.
Overall Experience
4.85
General sentiment was positive but with noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:32

Property Description

Central Location and Family-Friendly Atmosphere
City Palace Hotel is ideally situated in Cairo, just a stone's throw away from major attractions like Al-Azhar Mosque and Tahrir Square. With comfortable family rooms and a welcoming ambiance, it's the perfect choice for travelers looking to explore the city with ease.

Convenient Amenities and Multilingual Staff
Enjoy the convenience of on-site facilities including a restaurant, tour desk, and free WiFi. The multilingual staff, fluent in Arabic, German, and English, are available 24/7 to assist with any inquiries and ensure a seamless stay.

Relaxing Sun Terrace and Personalized Service
Unwind on the hotel's sun terrace or seek recommendations from the accommodating front desk to make the most of your visit. From the Egyptian Museum to Cairo Tower, all the must-see sights are within reach during your stay at City Palace Hotel.

Book your stay now at City Palace Hotel for an unforgettable Cairo experience!

Important information:

Please inform City Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 5 per day.

Location

Guest Reviews

5.8
Based on 1239 reviews
Cleanliness: 4.88
Service: 7.35
Location: 7.39
Room Quality: 4.84
Amenities: 5.37
Value for Money: 6.83
Food and Beverage: 4.88
Overall Experience: 4.85
D
Dr.Mona couple eg
7
2026-04-04 via Nuitee
H
Hadya family_with_children jp
10
Bravoooooo
Pros:

شكرا احسن فندق واحسن view
موقع فوق الممتاز
ميرسى حنان الجميلة على اهتمامك

Cons:

لا شيء

2026-04-02 via Nuitee
A
Amr family_with_children sa
10
2026-03-31 via Nuitee
M
Mucella couple tr
5
Fiyatına göre bir otel çok beklenti içinde olmamak gerekir, valizimizi bir ay boyunca emanete aldılar ve güvenli bir şek
Pros:

Konumu oldukça iyi , fiatına göre bir otel

Cons:

Kahvaltı dahil kaldık ama o kadar kötü ve pisti ki kahvaltı edemedik , kırk dakika kahvaltının gelmesini bekledik

2026-03-31 via Nuitee
E
Elbadry couple us
10
2026-03-29 via Nuitee
A
Arpit couple ge
10
2026-03-23 via Nuitee
M
Melad couple eg
10
2026-03-22 via Nuitee
L
Lotfi family_with_children se
10
2026-03-18 via Nuitee
قتيبه couple qa
10
Cons:

لا شي

2026-03-12 via Nuitee
Q
Qasem solo_traveller eg
1
2026-02-28 via Nuitee
L
Liubov extended_group ru
8
2026-02-27 via Nuitee
H
Hien family_with_children de
6
2026-02-25 via Nuitee
L
laid family_with_children dz
10
2026-02-10 via Nuitee
L
laid family_with_children dz
10
2026-02-10 via Nuitee
عابد family_with_children sa
3
2026-02-10 via Nuitee
M
Mahmoud extended_group dz
10
Pros:

مكان جميل جدا و النظافه جميل و أستاذه عزه ذوق جدا و أستاذ اسلام ريسبشن محترم و ذوق جدا و ان شاء الله هقرر الزياره تاني ❤️

2025-10-04 via Nuitee
H
Hussein solo_traveller eg
10
Pros:

I liked the stay there, the place was quiet, safe, and relaxing. Also, the hospitality was great. About the human resources, I would really thank the reception staff for the greeting, welcoming, and personally Islam, Noor.

2025-10-04 via Nuitee
K
Khedr solo_traveller sa
1
2025-10-03 via Nuitee
G
gamal mohamed gamal solo_traveller eg
8
جيد
Pros:

الموظفين ودودين وفي غاية الاحترام

2025-09-30 via Nuitee
S
S couple eg
10
Pros:

الفندق مره ممتاز والموقع ساحر
والموظفين. كتير فى قمه التعاون
كل شى حلو كتير
مره موظفين الاستقبال كتير لطفاء اسلام وعلاء ومحمد
والنظافه كويسه. مره جيدة

2025-09-29 via Nuitee