City Palace Hotel

Hotels
5.8 (1239 reviews)
1 El Amir Qadadar Street , Tahrir Aq. Down Town , Cairo , eg
groupcity05@gmail.com

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Children allowed

Facilities

Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Car hire
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness concerns
Room quality issues

Categories

Cleanliness
4.88
Some reviews mentioned cleanliness was acceptable but noted some issues.
Service
7.35
Strong positive mentions of staff friendliness and helpfulness.
Location
7.39
Guests highlighted the great location as a definite positive.
Room Quality
4.84
Rooms mentioned as comfortable but some guests had concerns about specific aspects.
Amenities
5.37
Basic amenities noted, but no hesitations expressed.
Value for Money
6.83
Value is seen as good compared to offerings in the area.
Food and Beverage
4.88
No specific mention but implied average standards.
Overall Experience
4.85
General sentiment was positive but with noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:32

Property Description

Central Location and Family-Friendly Atmosphere
City Palace Hotel is ideally situated in Cairo, just a stone's throw away from major attractions like Al-Azhar Mosque and Tahrir Square. With comfortable family rooms and a welcoming ambiance, it's the perfect choice for travelers looking to explore the city with ease.

Convenient Amenities and Multilingual Staff
Enjoy the convenience of on-site facilities including a restaurant, tour desk, and free WiFi. The multilingual staff, fluent in Arabic, German, and English, are available 24/7 to assist with any inquiries and ensure a seamless stay.

Relaxing Sun Terrace and Personalized Service
Unwind on the hotel's sun terrace or seek recommendations from the accommodating front desk to make the most of your visit. From the Egyptian Museum to Cairo Tower, all the must-see sights are within reach during your stay at City Palace Hotel.

Book your stay now at City Palace Hotel for an unforgettable Cairo experience!

Important information:

Please inform City Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 5 per day.

Location

Guest Reviews

5.8
Based on 1239 reviews
Cleanliness: 4.88
Service: 7.35
Location: 7.39
Room Quality: 4.84
Amenities: 5.37
Value for Money: 6.83
Food and Beverage: 4.88
Overall Experience: 4.85
Q
Qasem • solo_traveller • eg
1
2026-02-28 • via Nuitee
L
Liubov • extended_group • ru
8
2026-02-27 • via Nuitee
H
Hien • family_with_children • de
6
2026-02-25 • via Nuitee
L
laid • family_with_children • dz
10
2026-02-10 • via Nuitee
عابد • family_with_children • sa
3
2026-02-10 • via Nuitee
L
laid • family_with_children • dz
10
2026-02-10 • via Nuitee
H
Hussein • solo_traveller • eg
10
Pros:

I liked the stay there, the place was quiet, safe, and relaxing. Also, the hospitality was great. About the human resources, I would really thank the reception staff for the greeting, welcoming, and personally Islam, Noor.

2025-10-04 • via Nuitee
M
Mahmoud • extended_group • dz
10
Pros:

مكان جميل جدا و النظافه جميل و أستاذه عزه ذوق جدا و أستاذ اسلام ريسبشن محترم و ذوق جدا و ان شاء الله هقرر الزياره تاني ❤️

2025-10-04 • via Nuitee
K
Khedr • solo_traveller • sa
1
2025-10-03 • via Nuitee
G
gamal mohamed gamal • solo_traveller • eg
8
جيد
Pros:

الموظفين ودودين وفي غاية الاحترام

2025-09-30 • via Nuitee
S
S • couple • eg
10
Pros:

الفندق مره ممتاز والموقع ساحر
والموظفين. كتير فى قمه التعاون
كل شى حلو كتير
مره موظفين الاستقبال كتير لطفاء اسلام وعلاء ومحمد
والنظافه كويسه. مره جيدة

2025-09-29 • via Nuitee
I
Ismail • family_with_children • ae
10
Pros:

Good service

Cons:

Good service

2025-09-28 • via Nuitee
M
mohamed
10
Pros:

Excellent customer service, friendly and helpful staff, great area for exploring downtown cairo.

Hotel staff helped me secure a taxi last minute otherwise would have missed my flight. Thanks

2025-09-20 • via Nuitee
D
Djmmy • extended_group • fr
7
Nous avons bénéficier d’un bon accueil général
Pros:

Le personnel était serviable et accommodant.

Cons:

Encore un peu d’efforts sur la tenue d’ensemble. Des évolutions semblent être en cours.
sur ce séjour l’une des chambres était malheureusement très bruyantes. Ce qui n’était pas le cas lors de notre précédent séjour dans ce même établissement.

2025-09-20 • via Nuitee
S
Sangyeol • family_with_children • kr
7
Pros:

Managers were very kind and cooperative. The cost was effective as compare to other hotel. It is very near to the Egyption musieum

2025-09-20 • via Nuitee
M
Mustafa • family_with_children • tr
6
Pros:

Ulaşım kolay

Cons:

Inşaat gürültüsü vardı, kahvaltı da çok bekletiyorlar.

2025-09-19 • via Nuitee
نهى • family_with_children • eg
8
2025-09-18 • via Nuitee
D
Djmmy • extended_group • fr
7
2025-09-17 • via Nuitee
A
Ahmad • extended_group • eg
7
A budget Comfortable Clean Place With Great Location.
Pros:

Location is great, you can find everything you want just steps away, many places to hang out, the room was spacious, AC was working great and that’s what matters the most in summer, bed was comfortable, there is soft blankets inside the room, the toilet was super clean, staff was friendly specially the lady that was in charge of the 3rd floor in which we stayed, there is nothing to complain about and definitely it will be my place whenever i visit Cairo.

Cons:

Only there wasn’t enough towels, only one big one
Luckily I brought one with me.

2025-09-12 • via Nuitee
A
Ahmed • family_with_children • eg
1
2025-09-07 • via Nuitee