Canopy By Hilton Chicago Central Loop

Hotels
•
Canopy by Hilton
9.2 (713 reviews)
226 West Jackson Blvd , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Noise from air conditioner
Lack of room service
No free breakfast

Categories

Cleanliness
8.68
Cleaning staff was excellent, but air conditioner was loud.
Service
9.65
Staff was friendly and attentive, went over the top to assist.
Location
10
Perfect location, close to train station and attractions.
Room Quality
9.64
Rooms were spacious, well-appointed, and very comfortable.
Amenities
9.17
Included hydration station and Nespresso machine in the room.
Value for Money
8.63
Cost was high considering some amenities like free breakfast were not included.
Food and Beverage
8.18
No room service and lack of free breakfast options.
Overall Experience
9.67
Overall, a wonderful stay with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:05

Property Description

Modern Comforts and City Views
Canopy By Hilton Chicago Central Loop offers stylish air-conditioned rooms with city views, a fitness centre, and free WiFi. Guests can enjoy the convenience of a 24-hour front desk and an in-house bar.

Convenient Amenities
Each room is equipped with a desk, TV, private bathroom, and a coffee machine. With bed linen, towels, and a fridge provided, guests can relax in comfort.

Prime Location
Situated just 200 metres from the iconic Willis Tower, this non-smoking 4-star hotel is near popular attractions like CIBC Theatre and the Art Institute of Chicago. Perfect for business or leisure travelers.

Book your stay at Canopy By Hilton Chicago Central Loop for a memorable experience in the heart of Chicago.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

9.2
Based on 713 reviews
Cleanliness: 8.68
Service: 9.65
Location: 10
Room Quality: 9.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.67
M
Melissa • solo_traveller • us
4
Pros:

Hotel was clean and was on a good location

Cons:

The lady at the front desk was on a personal phone call the entire time during the check in process. For the price of the hotel you guys dont have a bell hop to help with the luggage to the room. Again for the price the room didnt even have a hair dryer

2026-04-11 • via Nuitee
K
Kevin • couple • us
10
Pleasant
Pros:

Location

Cons:

Furniture and bed are uncomfortable for older person with back issues

2026-04-07 • via Nuitee
B
Berna • solo_traveller • tr
10
2026-03-30 • via Nuitee
A
Ashley • couple • us
8
2026-03-30 • via Nuitee
D
David Michael • solo_traveller • us
10
I didn’t realize I settled for the best!!
Pros:

Never imagined what my hotel could be like until I arrived. My king size room was awesome & the views were incredible. Comfort was paramount during my stay here… I’ll be a return customer…

Cons:

I couldn’t stay longer….

2026-03-22 • via Nuitee
P
Porter • solo_traveller • us
10
I will be back!
Pros:

Overall friendly atmosphere! The staff were very helpful!

Cons:

It was great!

2026-03-20 • via Nuitee
S
Shayla • couple • us
10
2026-03-16 • via Nuitee
B
Barry • couple • us
8
2026-03-07 • via Nuitee
C
Castillo • couple • us
10
2026-03-05 • via Nuitee
B
Brunilda • solo_traveller • us
10
2026-02-26 • via Nuitee
N
Nicholas • couple • us
7
2026-02-22 • via Nuitee
M
Mallory • solo_traveller • us
7
2026-01-31 • via Nuitee
E
Edva • couple • us
1
Disappointed
Pros:

Not earned but o have hilton name
Checked in went to the room and left to another hotel

Cons:

Pretty much everything from staff to dirty room

2026-01-27 • via Nuitee
E
Erin • couple • us
8
2026-01-24 • via Nuitee
N
Neal • family_with_children • us
10
2026-01-19 • via Nuitee
M
Martika • couple • us
10
From the moment I walked into the lobby I was impressed by the ambiance & the friendly staff
Pros:

Beautiful room spacious clean great view awesome staff

Cons:

N/A

2026-01-19 • via Nuitee
J
Javier • family_with_children • us
10
Customer service was excellent my stay was a good experience at the hotel and city
Pros:

Upon arrival 2 front desk people were excellent with customer service and getting me checked in fast shortly received a text about my room and if I had any questions to let them know much appreciated job we'll job nice room clean

Cons:

N/A

2026-01-19 • via Nuitee
H
Hannah • couple • us
6
Staff weren’t so friendly, did nothing for my husbands birthday which was a shame. Nice decor.
Pros:

I was told breakfast was included but this turned out to be untrue

2026-01-12 • via Nuitee
T
Tom • solo_traveller • us
10
2026-01-06 • via Nuitee
C
Catherine • couple • us
9
Relaxing and quiete very cute spot
Pros:

Location was near a-lot of major places. It was very clean and stylish design.

Cons:

The bed could’ve been more comfortable. And i wish there was room service.

2026-01-05 • via Nuitee