Omni Boston Hotel at the Seaport

Hotels
Omni Hotels
9 (4096 reviews)
450 Summer Street , Boston , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Reception staff not helpful

Categories

Cleanliness
8.64
Room was very clean, lovely decor.
Service
9.61
Outstanding service noted multiple times, especially by Rama and Francisco.
Location
9.15
Well-located and convenient for dining.
Room Quality
8.6
The accessible room was not advised at check-in, but overall good quality.
Amenities
9.13
Good facilities but some areas a little tired.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Food was delicious and highly recommended by guests.
Overall Experience
9.11
Overall a wonderful stay with memorable aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at Omni Boston Hotel at the Seaport. Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom, ensuring a relaxing retreat during your visit.

Exceptional Amenities
Indulge in the hotel's outdoor swimming pool, fitness centre, and terrace for stunning views of the city. Enjoy a delicious meal at the on-site restaurant or unwind in the hot tub. Additionally, take advantage of services like room service, a 24-hour front desk, and currency exchange for a seamless stay.

Convenient Location
Located just 2.5 km from Carson Beach, our 4-star hotel is near popular attractions like the Boston Tea Party Ship & Museum. With easy access to Logan Airport and various points of interest, Omni Boston Hotel at the Seaport is the perfect choice for your Boston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4096 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
B
Bottini couple us
1
2026-02-15 via Nuitee
W
Walters solo_traveller us
10
Excellent well priced experience
Pros:

Great view, excellent staff, absolutely no complaints

2026-02-14 via Nuitee
L
Linda and Tim solo_traveller us
3
Pros:

Dirty towel in the tub- water was so tight I couldn’t open. Was told they would send someone up to fix and the person never came. Room service didn’t come - I had to call the front desk for that as well. Lamp and phone were unplugged it was too dark to figure out to out lite.
All in all not the very special night I had bought into. Liz’s, an Omni Seaport Maneger said she would get back to me to work out what Omni will do to help make this situation better.
I look forward to resolved-
Linda Creedon
860-459-0701
lwcreedon@gmail.com

2026-02-12 via Nuitee
R
Raymond couple us
10
2026-02-08 via Nuitee
A
Alejandra couple do
9
2026-01-30 via Nuitee
J
Jose solo_traveller us
4
I will probably not stay again. Unless some is complemtary or discounted
Pros:

Staff were friendly

Cons:

Bed sheets were stained, pool was very cold, shower gel was completely empty.

2026-01-28 via Nuitee
A
Ava couple us
10
2026-01-27 via Nuitee
J
Jessica couple us
10
We would recommend the hotel, and we would definitely stay again.
Pros:

The weather was cold. We didn’t have to leave the property. Plenty to do.

Cons:

Nothing. Great experience.

2026-01-27 via Nuitee
L
lisa couple gb
10
2026-01-25 via Nuitee
M
Monica solo_traveller us
9
2026-01-24 via Nuitee
R
Ruben couple us
9
2026-01-23 via Nuitee
J
Jimmy couple us
6
2026-01-22 via Nuitee
M
Michelle couple ch
10
2026-01-21 via Nuitee
M
Margraf solo_traveller us
10
2026-01-20 via Nuitee
M
Matthew solo_traveller us
10
2026-01-20 via Nuitee
K
Kathleen family_with_children us
9
Overall very good.
Pros:

Front desk staff, house staff were all friendly and helpful. Restaurant staff were attentive. Environment was busy, but not chaotic. Space is well designed and pleasant.

Cons:

One of the bar tenders at the lobby bar was so rude, we were there between 9:30 and 10:00, we eventually left and didn't even finish our drinks. She had very thick, curly hair. I didn't see a name badge but I was really disappointed. Only disappointing experience of the stay.

2026-01-20 via Nuitee
C
Carleigh couple us
5
There are better places to stay in Bostonfor the value
Pros:

Clean and good location

Cons:

Room was extremely small and the window looked out at a concrete wall. Was over $800 for two nights of that.

2026-01-20 via Nuitee
W
Wanda solo_traveller us
10
Lovely
Pros:

Roof top pool and hot tub
Breakfast sandwiches at the cafe

Cons:

None

2026-01-20 via Nuitee
L
Linda solo_traveller us
10
2026-01-20 via Nuitee
S
Sheila Rocha couple us
10
2026-01-20 via Nuitee