Omni Boston Hotel at the Seaport

Hotels
Omni Hotels
9 (4237 reviews)
450 Summer Street , Boston , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Reception staff not helpful

Categories

Cleanliness
8.64
Room was very clean, lovely decor.
Service
9.61
Outstanding service noted multiple times, especially by Rama and Francisco.
Location
9.15
Well-located and convenient for dining.
Room Quality
8.6
The accessible room was not advised at check-in, but overall good quality.
Amenities
9.13
Good facilities but some areas a little tired.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Food was delicious and highly recommended by guests.
Overall Experience
9.11
Overall a wonderful stay with memorable aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at Omni Boston Hotel at the Seaport. Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom, ensuring a relaxing retreat during your visit.

Exceptional Amenities
Indulge in the hotel's outdoor swimming pool, fitness centre, and terrace for stunning views of the city. Enjoy a delicious meal at the on-site restaurant or unwind in the hot tub. Additionally, take advantage of services like room service, a 24-hour front desk, and currency exchange for a seamless stay.

Convenient Location
Located just 2.5 km from Carson Beach, our 4-star hotel is near popular attractions like the Boston Tea Party Ship & Museum. With easy access to Logan Airport and various points of interest, Omni Boston Hotel at the Seaport is the perfect choice for your Boston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4237 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
Y
Y9099KLgracer Friends getaway
10
Fantastic drinks and bar service by Dennis
Pros:

My friends and I came in for drinks and apps and had a lovely time!! The bartender Dennis was incredibly personable and helpful with drink recommendations, and made us some fantastic drinks to pair with our apps. 10/10 bar and food service! We will happily be retuning.

2026-05-16 via Tripadvisor
I
I1163ROcaseyg Friends getaway
10
Dennis was great
Pros:

Dennis was the man. Great drinks, great vibe.

2026-05-16 via Tripadvisor
M
matthewjN7155VA Couples
10
Great experience
Pros:

We just ate at the bar for lunch today and our bartender Dennis was great. He was very knowledgeable about the menu and his recommendations were spot on. Food and service were top notch.

2026-05-16 via Tripadvisor
K
K3673IWmikev Business
2
Hotel staff terrible- specifically the front desk!
Pros:

Rude staff. Hotel front desk manager needs to go to charm school. Be sure your room rates are spelled out before you check in because they will screw you over and refuse to help. Never stay at Omni! Westin was 100% better.

2026-05-14 via Tripadvisor
G
geoffsT7512GZ NONE
10
1st Choice!
Pros:

Stay at the Omni Seaport several times a year (have a son in college there) and it never disappoints. Rooms, amenities, restaurants, service and location are excellent and the staff always treats us great! They really take care of their Loyalty members and are always willing to do everything they can to make our stay pleasurable. Wouldn't stay anywhere else in Boston!

2026-05-14 via Tripadvisor
K
KAREN couple us
10
Pros:

The hotel was a short walk to many restaurants, and entertainment. Rooms were nice and clean. Staff was great.

Cons:

Bed was too firm.

2026-05-14 via Nuitee
A
ALADIN couple ht
9
Pros:

It’s was good

2026-05-14 via Nuitee
T
Tahan couple us
10
2026-05-14 via Nuitee
D
DrBeastman Business Seaside Park, New Jersey
10
Beastman
Pros:

Very attentive. He probably is the man.

2026-05-13 via Tripadvisor
O
Olga solo_traveller us
8
2026-05-13 via Nuitee
J
Juan couple us
9
Enjoyed the property, amenities, even though lobby is busy. There was no interruptions within our room.
Pros:

Cleanliness and location

Cons:

Cost of parking and difficulty with layout of roads around the area.

2026-05-13 via Nuitee
J
Janell couple us
10
2026-05-13 via Nuitee
T
Tourist785656 NONE
2
ADA Compliance Fail: Omni Boston Seaport's Inadequate Room for Disabled Traveler
Pros:

My husband and I stayed at the Omni Boston Hotel at the Seaport because of its proximity to the Convention Center during Commencement week.

As someone with a disability, I experienced a worsening of my rheumatoid arthritis (RA) during our stay, which left me bedridden for several days. Before our arrival, I contacted the Omni Hotel to request accessible accommodations since I would be arriving in a wheelchair. To my great disappointment, we were placed in a room the size of a broom closet, with a makeshift accessible bathroom (I have pictures!). There was not enough space to maneuver, making it extremely difficult for me to navigate in my wheelchair. Disgusted by the situation, my husband and I decided to leave all our belongings and stay with my sister.

I am very disappointed with how people with disabilities are treated. It seems that the hotel provided accessible accommodations without proper consideration of the logistics, merely to meet ADA requirements. I felt dehumanized and truly believed I was not important enough to be assigned a proper room with necessary accommodations like grab bars and ample space for wheelchair access.

I would NEVER stay at the Omni Hotel again, anywhere in the world, if this is how they treat people with disabilities. The rating scale cannot even describe how disappointed I am with the service we received.

2026-05-12 via Tripadvisor
F
F2129HIjonathanf Business
10
Helping hand (Julian)
Pros:

I met Julian by chance. Was looking for someone for help and I could not have found a better person. He got me in 2 seconds, got into solution finding and gave me peace that would be sorted. All with a peaceful and reassuring spirit and a big and friendly smile. 100% awesome!

2026-05-12 via Tripadvisor
D
Doerte couple de
10
Immer wieder gerne
Pros:

Tolle Anbindung zum Flughafen, schöne Zimmer, sauber

2026-05-12 via Nuitee
F
FRANK couple us
9
2026-05-12 via Nuitee
R
Ryan family_with_children us
10
Pros:

Very convenient location, excellent facility and great staff. Rooms are extremely clean, comfortable and feel very luxurious.

Cons:

We have no complaints about the Omni.

2026-05-12 via Nuitee
B
Bruno solo_traveller br
9
2026-05-11 via Nuitee
K
Kyle couple us
10
2026-05-11 via Nuitee
M
Matthew couple us
1
Staff was friendly.. but wouldn’t come back her due to the short fuse in room… losing power alot
Pros:

Nothing

Cons:

I paid 762 dollars for a suite there for my graduation… the power kept going out and facilities couldn’t figure it out why until almost 11pm when we were getting ready for bed… so I paid for a room with no power..

2026-05-11 via Nuitee