Omni Boston Hotel at the Seaport

Hotels
Omni Hotels
9 (4096 reviews)
450 Summer Street , Boston , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Reception staff not helpful

Categories

Cleanliness
8.64
Room was very clean, lovely decor.
Service
9.61
Outstanding service noted multiple times, especially by Rama and Francisco.
Location
9.15
Well-located and convenient for dining.
Room Quality
8.6
The accessible room was not advised at check-in, but overall good quality.
Amenities
9.13
Good facilities but some areas a little tired.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Food was delicious and highly recommended by guests.
Overall Experience
9.11
Overall a wonderful stay with memorable aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at Omni Boston Hotel at the Seaport. Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom, ensuring a relaxing retreat during your visit.

Exceptional Amenities
Indulge in the hotel's outdoor swimming pool, fitness centre, and terrace for stunning views of the city. Enjoy a delicious meal at the on-site restaurant or unwind in the hot tub. Additionally, take advantage of services like room service, a 24-hour front desk, and currency exchange for a seamless stay.

Convenient Location
Located just 2.5 km from Carson Beach, our 4-star hotel is near popular attractions like the Boston Tea Party Ship & Museum. With easy access to Logan Airport and various points of interest, Omni Boston Hotel at the Seaport is the perfect choice for your Boston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4096 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
B
benbT1421KM Friends getaway
10
Yes, you should stop here
Pros:

Great atmosphere, Bar tender was a true gentleman and scholar. Food was exceptionally delicious

2026-04-18 via Tripadvisor
R
ryana62 Friends getaway
10
Amazing experience and food!
Pros:

Dennis was a great bartender and was very entertaining. He advised us on spots we could hit in the town. 10/10 service!

2026-04-18 via Tripadvisor
S
Stephanie solo_traveller gb
8
Great location for conference/ seaport
Pros:

Great location, helpful staff when item left behind

Cons:

No kettle only coffee machine- could hear television in room next door, rooms not always service consistently- had to phone first day to get it serviced, replenishing water was hit and miss

2026-04-18 via Nuitee
S
S2827VVjohnl Business
10
An Outstanding Stay Made Exceptional by Rossella
Pros:

I stayed at the OMNI initially for a short family break and then continued my stay while attending a conference, for a total of two weeks. The hotel itself was fantastic—an incredibly friendly and welcoming team, an excellent selection of restaurants, and a perfect location for exploring Boston on foot. The Seaport area is vibrant and made for a great overall experience.
What truly elevated my stay, however, was the exceptional support from Guest Rooms Coordinator Rossella Longo. From start to finish, Rossella was absolutely outstanding—assisting seamlessly with date changes, room upgrades, and every request I threw her way. Her professionalism, responsiveness, and genuine care made a significant difference to my stay. She is a tremendous asset to the OMNI group.
Thank you so much, Rossella. I will absolutely be reaching out to you again for my next visit.

2026-04-17 via Tripadvisor
L
L7200YBchadh Business
10
Dennis the Bartender
Pros:

The Sporting Club at the Omni seaport has a great atmosphere and amazing food.
The highlight for me though was Dennis the Amazing Bartender. Dennis is a true professional -kind, courteous, engaging, alert to your needs throughout your entire dining experience and Dennis pours a perfect pint of Guinness every time. He takes pride in his trade. If you are ever at the Omni in Boston, go have a pint with Dennis at The Sporting Club.
Cheers!

2026-04-17 via Tripadvisor
S
sophiaz198 Business
10
Dennis - Sporting Club
Pros:

Dennis in the sporting club is the best bartender. He is super attentive and makes the place feel like home. Highly recommend!

2026-04-16 via Tripadvisor
H
harrisonz36 Business
10
Post work event drinks
Pros:

Great atmosphere and Dennis is the best bartender around, truly makes you feel like your at your local pub

2026-04-16 via Tripadvisor
Q
Q4168EYsusanp Family
10
OUTSTANDING LEVEL OF SERVICE
Pros:

My husband and I booked a last minute getaway to Boston and stayed at the Omni Boston Hotel at the Seaport. We had a wonderful experience from the moment we arrived, and our stay at this hotel was nothing short of exceptional!! Ziggy greeted us with genuine warmth and professionalism as he handled our luggage and without hesitation escorted us to the the front desk and personally introduced us to Grace who immediately welcomed us to the Omni as she went above and beyond to ensure a smooth check-in with true kindness and care. Grace was very informative at check-in creating a smooth and efficient experience. We both were very impressed by the elegant atmosphere and attention to detail throughout the property. Our room was spotless, beautifully designed creating a luxurious and relaxing ambiance. We would like thank Deon from Concierge who made our stay so special by his attention to detail to ensure our stay was perfect! What truly stood out was the exceptional level of hospitality from every team member. Everyone went out of their way to ensure our stay was seamless, leaving a lasting impression. Thank you to every team member who truly played a part in creating a memorable experience and wonderful stay!! We look forward to returning and highly recommend this hotel to anyone looking for high quality and outstanding service.

2026-04-15 via Tripadvisor
9
942ashag Business
10
Comfortable!
Pros:

Very comfortable stay in the heart of the city. Prime location! Comfortable restaurants and coffee shop inside. Room facilities are great.

2026-04-15 via Tripadvisor
G
GuestinSept Business
4
Good location, lame dining experience
Pros:

Great location and super convenient logistics for an urban hotel - close to transit, walkable to venues and activities. Nice enough room. But super super disappointing room service experience. Delivered in a bag, drinks were spilled, and everything served in disposable materials. Not at all classy nor what I'd expect from an Omni. Uber eats would have been nicer.

2026-04-13 via Tripadvisor
K
Kevin couple us
10
A spacious comfortable room with a great view
Pros:

The hotel was very clean and well decorated. It was a busy day at the hotel as they had an event going on and they gave us a free upgrade to a junior suite. A corner room on the 18th floor with a beautiful view. The staff was very helpful.

Cons:

Though the pool and hot tub looked nice it was always full of people so we didn’t get an opportunity to use it. The food at the restaurant seemed to be pricey, but there are plenty of places to eat around.

2026-04-13 via Nuitee
F
Fides couple us
8
2026-04-13 via Nuitee
M
Melanie couple us
8
2026-04-10 via Nuitee
J
J4166LNantonyr Business
8
Good
Pros:

Helper Mohamed was very helpful and kind person

2026-04-09 via Tripadvisor
J
jimmycL2503FN NONE
10
Awesome service and great location
Pros:

Kate and the whole customer service team was awesome. Hotel is located in convenient location with access to self parking garage. Room is modern and shower has the best water pressure I’ve been in. Couldn’t be happier with our stay.

2026-04-09 via Tripadvisor
K
Katie couple us
10
I will stay there every time I'm in Seaport
Pros:

Everything have stayed here multiple times love the restaurants and it's always so fun. You don't even need to leave the hotel.

Cons:

Nothing we love it. It's perfect.

2026-04-09 via Nuitee
R
Rothenberger solo_traveller us
9
Overall great and I would recommend this hotel if attending something at the convention center.
Pros:

Location was convenient to the convention center and the staff was helpful and friendly. Location was clean and the rooms (while small - we stayed in the artist lofts) were cozy.

Cons:

Since we did not have a car, we relied on walking and there were not a lot of grocery/convenience stores in the area when we needed to pick up some extra items.

2026-04-09 via Nuitee
4
4nishants Solo travel
10
Thank you Jia!
Pros:

Jia, is super friendly and welcoming. I appreciate her service at the bar. Thank you!

2026-04-08 via Tripadvisor
N
nurulwahidaj2024 NONE
10
Great stay
Pros:

Excellent service with very welcoming staff. The rooms were clean, and the restaurant and coffee shop were fantastic. Definitely coming back!

2026-04-08 via Tripadvisor
J
jörn couple de
10
2026-04-08 via Nuitee