Omni Boston Hotel at the Seaport

Hotels
Omni Hotels
9 (4096 reviews)
450 Summer Street , Boston , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Cons:
Reception staff not helpful

Categories

Cleanliness
8.64
Room was very clean, lovely decor.
Service
9.61
Outstanding service noted multiple times, especially by Rama and Francisco.
Location
9.15
Well-located and convenient for dining.
Room Quality
8.6
The accessible room was not advised at check-in, but overall good quality.
Amenities
9.13
Good facilities but some areas a little tired.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Food was delicious and highly recommended by guests.
Overall Experience
9.11
Overall a wonderful stay with memorable aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:00

Property Description

Luxurious Accommodations
Experience a stay of comfort and elegance at Omni Boston Hotel at the Seaport. Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom, ensuring a relaxing retreat during your visit.

Exceptional Amenities
Indulge in the hotel's outdoor swimming pool, fitness centre, and terrace for stunning views of the city. Enjoy a delicious meal at the on-site restaurant or unwind in the hot tub. Additionally, take advantage of services like room service, a 24-hour front desk, and currency exchange for a seamless stay.

Convenient Location
Located just 2.5 km from Carson Beach, our 4-star hotel is near popular attractions like the Boston Tea Party Ship & Museum. With easy access to Logan Airport and various points of interest, Omni Boston Hotel at the Seaport is the perfect choice for your Boston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4096 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
K
Kelvin couple us
10
Pros:

Everything!

2026-03-05 via Nuitee
M
Muge family_with_children us
10
2026-03-05 via Nuitee
S
sgurunathan solo_traveller us
10
Very comfortable stay. Clean and updated rooms
Pros:

Cleanliness, upkeep of facilities. Staff was very friendly

Cons:

NA

2026-03-03 via Nuitee
A
Amy Harpster couple us
5
Too expensive for a tiny room.
Pros:

On a positive note, the staff at the Omni is consistently friendly, knowledgeable and helpful! The lobby is great and there are may restaurants, etc. It's a great vibe and great location.

Cons:

We've stayed at the Omni Seaport before and loved it. We were attending an event at the convention center, and the location could not be better. The lobby area and restaurants are consistently nice and cozy. Our room was a studio in the artist's tower. It was so small, it was uncomfortable. It was just my husband and myself, thankfully. We stumbled over each other all weekend in this tiny room. The fact that the room with the toilet only has a shower door over it, means you can hear literally every single thing in the bathroom. It felt like we were sitting right next to each other. The bathroom area being open to the entire room was bizarre. Also, the window that gave us a sliver of a "view" onto a roof was situated on the side of the room, giving us zero light. It was a dark, depressing room. The fact that this room was so expensive is absolutely crazy.

2026-03-02 via Nuitee
D
dawn couple us
10
2026-03-02 via Nuitee
K
Kate family_with_children us
9
Pros:

It’s in a very convenient location, especially since we had a tournament at the convention center across the street.

Cons:

The hotel is excellent- I just wish there was another restaurant. The Loft is way too loud and the food is okay.

2026-03-02 via Nuitee
J
Jacob couple us
10
2026-03-02 via Nuitee
N
Nicole family_with_children ca
10
2026-02-28 via Nuitee
B
Breault solo_traveller us
10
2026-02-28 via Nuitee
W
Whitam solo_traveller us
10
2026-02-27 via Nuitee
R
Rebekah family_with_children us
9
perfect business stay and an outdoor hot tub on the roof!
Pros:

nice bathrooms and vanity makeup mirrors and closet space . beds were comfortable, room was clean, good shower, everything one needs were all within one large hotel complex that is well appointed with luxury yet simple check in and parking

Cons:

pillows weren't great. better coffee access with creamer on each floor would have made it a standout

2026-02-27 via Nuitee
D
Damron couple us
10
2026-02-23 via Nuitee
L
Leslie extended_group us
10
I would highly recommend The Omni Seaport.
Pros:

Location and the professional staff. Restaurants were great!

Cons:

N/A

2026-02-23 via Nuitee
R
Ryan couple us
8
2026-02-22 via Nuitee
J
Jean-Paul couple us
2
2026-02-22 via Nuitee
B
Bottini couple us
1
2026-02-15 via Nuitee
W
Walters solo_traveller us
10
Excellent well priced experience
Pros:

Great view, excellent staff, absolutely no complaints

2026-02-14 via Nuitee
L
Linda and Tim solo_traveller us
3
Pros:

Dirty towel in the tub- water was so tight I couldn’t open. Was told they would send someone up to fix and the person never came. Room service didn’t come - I had to call the front desk for that as well. Lamp and phone were unplugged it was too dark to figure out to out lite.
All in all not the very special night I had bought into. Liz’s, an Omni Seaport Maneger said she would get back to me to work out what Omni will do to help make this situation better.
I look forward to resolved-
Linda Creedon
860-459-0701
lwcreedon@gmail.com

2026-02-12 via Nuitee
R
Raymond couple us
10
2026-02-08 via Nuitee
A
Alejandra couple do
9
2026-01-30 via Nuitee