Castro Hotel Syros

Hotels
9.8 (250 reviews)
12 Kalomenopoulou , Ermoupoli , gr
+30 2281 083000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Lift / Elevator
Laundry
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Review Highlights

Pros:
Fantastic staff
Great location
Clean and modern rooms
Excellent service
Cons:
Larger toiletries would be better
Lift issues
Paid hammam not heated properly

Categories

Cleanliness
9.98
Rooms were noted as spotless, contributing to a very positive sentiment.
Service
10
Staff was consistently described as lovely, hospitable, and very helpful.
Location
10
Great location mentioned across reviews, walking distance to the port.
Room Quality
9.98
Rooms were described as modern and well-decorated with a calming ambiance.
Amenities
9.48
Complimentary massage and quality toiletries were highlighted positively.
Value for Money
9.48
Overall good value as indicated by positive experience.
Food and Beverage
9.48
Lovely breakfast and refreshments were praised.
Overall Experience
10
An overall fantastic stay with multiple reports of high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:27

Property Description

Luxurious 5-Star Accommodation

Exquisite Amenities: Castro Hotel Syros boasts a shared lounge, terrace, restaurant, and bar, providing the perfect setting for relaxation and enjoyment. Guests can also indulge in the hot tub and make use of the convenient tour desk.

Elegant Rooms: The air-conditioned rooms are elegantly furnished with modern amenities including a desk, kettle, safety deposit box, and flat-screen TV. The private bathrooms are equipped with a refreshing shower, ensuring a comfortable stay for all guests.

Prime Location: Situated near popular attractions such as Asteria Beach and Saint Nicholas Church, Castro Hotel Syros offers a convenient base for exploring the beauty of Ermoupoli. Don't miss the chance to experience luxury and comfort at Castro Hotel Syros.

Important information:

For bookings of 3 rooms and more, different policies may be apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 250 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.48
Food and Beverage: 9.48
Overall Experience: 10
K
Kleanthis Georgiou • solo_traveller • cy
10
Pros:

Design of the hotel and breakfast

2026-08-25 • via Nuitee
D
Digdem • couple • tr
8
Bir sonraki gidişimde tekrar konaklamayı isterim
Pros:

Konum

Cons:

Problem yok

2026-08-23 • via Nuitee
E
ELENA • couple • cy
8
2026-08-18 • via Nuitee
K
Kosmas • couple • gr
9
Θα ξαναπηγαίναμε με την οικογένεια μου σίγουρα
Pros:

Η τοποθεσία, η αρχιτεκτονική, το προσωπικό πολύ φιλικό και εξυπηρετικό.

Cons:

Δεν είναι ότι δεν μας άρεσε απλά τα γράφουμε ως προτάσεις για βελτίωση. Το πρωινό θα μπορούσε να είναι πιο πλούσιο για 5αστερο ξενοδοχείο. Συγκεκριμένα να είχε γλυκές επιλογές καταλόγου και όχι μόνο αλμυρές με αυγά, όπως pancakes, βάφλες κλπ. Επίσης έλειπαν συριανά προϊόντα που θα θέλαμε να δούμε.
Το WiFi ήταν ανύπαρκτο.
Θα μπορούσε να έχει κάπου ιδιωτικό πάρκινγκ όπως άλλα ξενοδοχείο στην περιοχή

2026-08-16 • via Nuitee
F
Figen • couple • tr
10
Syros’da tatil için seçilebilecek en iyi otellerden ilk sıralarda
Pros:

Konumu mükemmel
Kahvaltı çok iyi
Çalışanlar çok güleryüzlü, kibar ve ulaşım dahil her konuda yardımcı ve çözümleyici
Çok temiz
Özellikle yatak çok rahat

Cons:

Beğenmediğim bir şey olmadı🧿
Castro otel e çok teşekkür ederim 🌹🌹🌹🌹

2026-08-04 • via Nuitee
S
Stavros • couple • gr
7
2026-07-25 • via Nuitee
I
Isabel • solo_traveller • pt
6
Decepcionante
Pros:

Localização

Cons:

Quarto interior e escuro
Num dos dias quando cheguei para tomar o pequeno-almoço no horário em que me disseram ser servido já haviam retirado o buffet.
A meu pedido trouxeram me uma omolete seca pão duro e fatias de fiambre num prato.
No dia do check out tive de sair por causa do voo às. 9h, já tinha pedido para me reservarem um táxi.
De novo o pequeno-almoço não estava disponível e após ter insistido para me prepararem algo, com mais modos voltaram a trazer me uma omolete seca e duas fatias de pão duro, como se fosse uma esmola.
O hotel não é um cinco estrelas. Há hotéis com três estrelas melhores.
Falta de profissionalismo exigidos em qualquer estabelecimento e sobretudo quando se cobra mais de €300 por noite.

2026-07-23 • via Nuitee
F
Frangiscos • couple • us
10
2026-07-14 • via Nuitee
L
Lionel • family_with_children • ch
9
2026-07-13 • via Nuitee
O
Oyku • couple • tr
10
Excellent Stay!
Pros:

An excellent hotel with chic details, an amazing team of staff. Location is literally at the heart of Ermupoli.

Cons:

N/a

2026-07-08 • via Nuitee
R
Rosie • solo_traveller • gb
8
Gorgeous
Pros:

Great staff, lovely breakfast - lovely building and so helpful when we needed a taxi when we were out they sorted out a wonderful trip for us!

2026-07-08 • via Nuitee
A
Abigail • couple • us
10
The staff and room exceeded our expectations.
2026-07-03 • via Nuitee
V
Vasileios • couple • us
10
Pros:

Modern, clean, very welcoming staff

2026-06-26 • via Nuitee
A
Axel • family_with_children • fr
10
Un enchantement !
Pros:

Petit déjeuner exceptionnel
Le personnel est présent mais discret, souriant, aimable, et toujours prêt à rendre le séjour plus agréable.
L'hôtel est petit, superbe et plein de charme
Une perle !

2026-06-14 • via Nuitee
E
Emmanuelle • extended_group • fr
10
Un moment extra, un personnel extra, nous y reviendrons avec plaisir
Pros:

Tout

Cons:

Rien

2026-06-13 • via Nuitee
S
Sara • solo_traveller • us
10
2026-06-13 • via Nuitee
K
kathryn • family_with_children • it
10
2026-06-04 • via Nuitee
R
robd393 • Solo travel
10
One fine night on Syros
Pros:

A beautiful hotel in a great location. Friendly staff, comfortable and elegant room. Delicious breakfast

2026-06-02 • via Tripadvisor
D
Daliah • couple • tr
10
2026-06-02 • via Nuitee
G
Gabriella • couple • us
9
We were very happy with our stay in Ermoupoli
Pros:

Wonderful boutique hotel in an excellent location. Very close to restaurants and historical sights. Even the ferry was an easy walk. Beautiful, good-sized room (and bathroom), unique, modern decor. Extremely helpful staff. The onsite spa/massage was excellent too.

Cons:

No major issues. One small complaint is that our shower area was quite open (no door) and the drainage was slow so it was challenging not to have the water overflow. (I am not sure if all the rooms have the same setup or not.)

2026-06-01 • via Nuitee