Hilton Garden Inn Columbus Easton, Oh

Hotels
•
Hilton Garden Inn
6.7 (577 reviews)
3600 Morse Road , Columbus , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness of public areas
Friendly restaurant staff
Cons:
Lack of room cleaning
Poor management response to issues

Categories

Cleanliness
3.95
Significant issues reported with cleanliness, including pubic hair in the shower.
Service
5.95
Mixed feedback; staff were noted as not friendly or helpful.
Location
9.95
Noted as a positive aspect, convenient for nearby destinations.
Room Quality
5.95
Issues reported with room maintenance, including mold and lack of towels.
Amenities
5.95
Shortcomings noted, such as the indoor pool temperature and missing cups.
Value for Money
7.95
Inconsistent value; some found the experience lacking compared to expectations.
Food and Beverage
6.95
Restaurant received some positive feedback, but breakfast was a negative point.
Overall Experience
6.95
A mix of positive and negative experiences, overall dissatisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 02:37

Property Description

Modern Comfort and Convenience

Luxurious Amenities

Convenient Location

Welcome to Hilton Garden Inn Columbus Easton, Oh - where modern comfort meets convenience. Enjoy a relaxing stay with our indoor pool, fitness center, and on-site restaurant. Stay connected with free WiFi and take advantage of our 24-hour front desk and room service. Unwind at the end of the day with a barbecue or a drink at the bar. Located just 10 km from Natural Resources Park, our hotel offers easy access to nearby attractions like Ohio Historical Center and Italian Village. Experience the best of Columbus during your stay with us. Book now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.7
Based on 577 reviews
Cleanliness: 3.95
Service: 5.95
Location: 9.95
Room Quality: 5.95
Amenities: 5.95
Value for Money: 7.95
Food and Beverage: 6.95
Overall Experience: 6.95
E
Ella C • solo_traveller • us
10
Comfort on my budget...Feels Luxe to me💐
Pros:

My second stay was even better than the first. The hotel staff was hospitable & responsive and my room was exactly what I desired for my comfort. KUDOS

Cons:

NA

2026-06-03 • via Nuitee
R
Robert • solo_traveller • us
10
2026-06-03 • via Nuitee
S
Sieanna • solo_traveller • us
7
2026-06-01 • via Nuitee
S
Sarah • extended_group • us
8
2026-05-24 • via Nuitee
B
Bowersock • couple • us
10
Very nice comfy stay
Pros:

Nice and clean. Staff was nice

Cons:

Nothing

2026-05-21 • via Nuitee
R
Robow • couple • us
1
Pros:

Nothing

2026-05-20 • via Nuitee
T
Tiffany • couple • us
9
2026-05-18 • via Nuitee
G
Gerri • couple • us
10
Perfect place, clean, breakfast was great, would stay here again
Pros:

Everyone was so friendly. Nice, clean place, perfect location for what we were there for.

Cons:

More pillows

2026-05-17 • via Nuitee
A
Alexandria • extended_group • us
7
Clean and good location for Sonic Temple
Pros:

The room was very clean and neat, the hotel itself was clean and the staff were super nice!!! I enjoyed my stay. I saw bad reviews and got nervous but we didn’t have any issues with cleanliness or the location.

Cons:

On night 2 our power went out in the room but since we were returning from a concert anyways we just fell asleep. I think there was something wrong with the breaker. We called the front desk and she was super nice about it and sent maintenance up the next morning to fix it. It was slightly inconvenient but honestly things happen and it was fine.

I wish they had free breakfast

2026-05-16 • via Nuitee
C
Crystal • couple • us
7
2026-05-11 • via Nuitee
L
LUIS • solo_traveller • ve
10
2026-05-11 • via Nuitee
B
Brandon • couple • us
10
2026-05-10 • via Nuitee
W
Walker • couple • us
10
2026-05-04 • via Nuitee
L
Louis • solo_traveller • us
7
2026-04-30 • via Nuitee
O
Olivia • couple • us
4
Find a different Hilton location
Pros:

Breakfast wasn’t included

Cons:

The onsite restaurant was shut down
The front desk lady was rude
People running and screaming in the halls in the middle of the night

2026-04-27 • via Nuitee
K
Kathryn • family_with_children • us
5
it was fine. staff made it right. but would probably stay at another hotel next time.
Pros:

location to easton mall

Cons:

the entrance wasn’t open, our original room had an ozone machine in it and stunk so we had to ask for a new room.

2026-04-27 • via Nuitee
L
Linsey • family_with_children • us
1
Dirty, moldy expensive hotel!
Pros:

The location was right by the highway.

Cons:

There was only one person working the desk at all times there was always a line. As soon as I mentioned we were there for a baseball tournament someone came from around the back talking about a waver. We asked for three keys and they acted like we asked for a million dollars. When we get to the room, there was a stain on the comforter. On the same side of the bed it looked like someone either spilled or threw up. There was a stain on the carpet and the side of the bed. We didn’t have time to stop at the long line at the front desk to tell them we were pretty much in and out. My husband slept on the other side of the bed and my son and I slept on the other bed. I get up in the morning to take a shower and there is hair everywhere in the shower there’s mold in it. We had no hand soap, in the bathroom no bar or liquid but they made sure to put a little bow on the toilet paper! I received a text asking about or stay I said it wasn’t good. I then got a response what is a good time to call you and I said anytime and never received a call! For 500 dollars for two nights go somewhere else!

2026-04-26 • via Nuitee
E
eric • solo_traveller • us
8
Perfect location for out of towners staff was very friendly
Pros:

Location

Cons:

Some things could be updated or replaced, for example card readers taped to the wall

2026-04-24 • via Nuitee
E
Erika • solo_traveller • us
10
2026-04-22 • via Nuitee
• couple • us
7
2026-04-21 • via Nuitee