Christchurch City Hotel

Hotels
8.7 (1710 reviews)
699 Colombo Street , Christchurch , nz

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy from traffic
Breakfast expensive

Categories

Cleanliness
8.69
Overall sentiment mentioned repeated instances of cleanliness and comfort.
Service
9.16
Staff were consistently noted as friendly and helpful.
Location
9.2
Excellent central location with easy access to attractions.
Room Quality
8.65
Rooms are reported to be clean and comfortable.
Amenities
8.68
Good amenities were mentioned, though breakfast had mixed reviews.
Value for Money
8.14
Some guests felt breakfast was expensive for the quality.
Food and Beverage
8.19
Breakfast buffet has been criticized but other dining options were praised.
Overall Experience
8.86
Overall positive experience despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:56

Property Description

Central Location
Located in the heart of Christchurch, Christchurch City Hotel offers convenience and comfort for your stay. With a range of amenities and services, this hotel is the perfect choice for both leisure and business travelers.

Modern Rooms with City Views
The hotel features air-conditioned rooms equipped with modern facilities such as flat-screen TVs, private bathrooms, and comfortable bedding. Some units even offer stunning city views, providing a unique and memorable experience for guests.

Convenient Facilities and Activities
Guests can enjoy a delicious buffet breakfast, access free WiFi, and unwind at the on-site bar. For those looking to explore the city, the hotel offers bike hire and is close to popular attractions like Canterbury Museum and Hagley Park.

Experience the best of Christchurch at Christchurch City Hotel. Book your stay now for a memorable and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1710 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.86
J
JJ • extended_group • nl
9
Pros:

Perfecte ligging

2026-03-07 • via Nuitee
A
AYUMI • solo_traveller • jp
7
2026-03-07 • via Nuitee
E
Edward • couple • gb
8
Excellently located and practical
Pros:

As expected a typical business hotel that is excellently located both for business and tourists. Central and easy walking to everything. It was practical and functional. Clean rooms and bathrooms. No bar or restaurant or lounge - just straight off the street and to your room. Simple breakfast but adequate and pleasant staff.

Cons:

Breakfast could be more varied.

2026-03-06 • via Nuitee
A
Adam • couple • nz
7
Pros:

The location is excellent

Cons:

The broken toilet seat that wasn't fixed for our stay

2026-03-05 • via Nuitee
W
Wolfgang • couple • de
9
2026-03-04 • via Nuitee
A
Adam • couple • nz
7
Good - but lacking the attention to detail.
Pros:

The location is great. Right in the middle of everything so you don't need a car.

Cons:

I advised that we had a broken toilet seat on the first day of our four night stay. This went unfixed for the rest of the trip.

2026-03-03 • via Nuitee
G
Glenn • couple • au
9
2026-03-03 • via Nuitee
S
Sheryl • couple • au
9
2026-03-02 • via Nuitee
H
Helen • solo_traveller • gb
7
Good location. Room ok except no windows. No bar / restaurant.
Pros:

Location

Cons:

Room had no windows.
Bar & restaurant wasn't open although they were still advertising it.

2026-03-01 • via Nuitee
T
Tanja • couple • ch
8
Pros:

War ssuber und super gelegen, ist aber auch eher hoch im Preis

Cons:

Das Frühstück war zu teuer für was es war.

2026-02-27 • via Nuitee
J
Janette • couple • nz
10
2026-02-26 • via Nuitee
G
Gerard • couple • fr
9
2026-02-26 • via Nuitee
L
László • couple • hu
9
Jó elhelyezkedés, korrekt szolgáltatás.
Pros:

Jó elhelyezkedésű szálloda, a közelben van egy nagy parkolóház, ahol kedvezményesen lehet parkolni.
A reggeli nagyon finom volt.

Cons:

Nem volt olyan.

2026-02-25 • via Nuitee
D
Dave • couple • gg
9
2026-02-23 • via Nuitee
M
Mark • couple • gb
8
Overnight stay haeding back up towards the Ferry
Pros:

Bang in the middle of the Town. Clean and comfy room if a little small.

Cons:

Nothing

2026-02-23 • via Nuitee
S
Sui • couple • se
7
Pros:

The hotel’s location is excellent — very convenient and close to key attractions and public transport. It’s definitely a strong point of the property.

Cons:

My room was located next to the parking garage, and every morning there was noticeable noise from garbage collection. In addition, the air conditioner in the room was quite loud, which affected the overall comfort, especially during early hours and at night.

2026-02-23 • via Nuitee
M
Monique • couple • nz
6
Great location and good parking!
Pros:

Really clean and good sized rooms. Parking is great as you can get a ticket at the local parking lot! Soo good and close.

Cons:

The bathroom doors aren’t the greatest!

2026-02-23 • via Nuitee
C
Carol • couple • au
7
Location was great , clean & comfy ,would stay again
Pros:

Location was spot on , close to cafes , shops. Room was spacious , clean & comfortable.

Cons:

The room had an amazing huge porthole window but the view was marred by half a wall ! Very disappointed ☹️

2026-02-23 • via Nuitee
S
Sue-Ellen • extended_group • au
9
2026-02-22 • via Nuitee
C
Christophe • solo_traveller • fr
8
Good deal, good location
Pros:

Nice

Cons:

10 o’clock check out. Ridiculous.
Why not 9 or 8 ?

2026-02-13 • via Nuitee