Christchurch City Hotel

Hotels
8.7 (1797 reviews)
699 Colombo Street , Christchurch , nz

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy from traffic
Breakfast expensive

Categories

Cleanliness
8.69
Overall sentiment mentioned repeated instances of cleanliness and comfort.
Service
9.16
Staff were consistently noted as friendly and helpful.
Location
9.2
Excellent central location with easy access to attractions.
Room Quality
8.65
Rooms are reported to be clean and comfortable.
Amenities
8.68
Good amenities were mentioned, though breakfast had mixed reviews.
Value for Money
8.14
Some guests felt breakfast was expensive for the quality.
Food and Beverage
8.19
Breakfast buffet has been criticized but other dining options were praised.
Overall Experience
8.86
Overall positive experience despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:56

Property Description

Central Location
Located in the heart of Christchurch, Christchurch City Hotel offers convenience and comfort for your stay. With a range of amenities and services, this hotel is the perfect choice for both leisure and business travelers.

Modern Rooms with City Views
The hotel features air-conditioned rooms equipped with modern facilities such as flat-screen TVs, private bathrooms, and comfortable bedding. Some units even offer stunning city views, providing a unique and memorable experience for guests.

Convenient Facilities and Activities
Guests can enjoy a delicious buffet breakfast, access free WiFi, and unwind at the on-site bar. For those looking to explore the city, the hotel offers bike hire and is close to popular attractions like Canterbury Museum and Hagley Park.

Experience the best of Christchurch at Christchurch City Hotel. Book your stay now for a memorable and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1797 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.86
H
Helen • couple • fr
10
Conveniently located hotel, close to shops, restaurants and the riverside walk. Comfy room.
Pros:

Warm welcome upon arrival. Able to get our room earlier than normal checkin time.
Assistance by receptionist to arrange for a taxi for early the next morning.

Cons:

Nothing

2026-04-18 • via Nuitee
F
Frans • couple • nz
8
Cons:

Given a room with bathroom for disabled, without being mentioned.

2026-04-17 • via Nuitee
D
Darryn • extended_group • au
10
2026-04-17 • via Nuitee
I
IMAI • couple • jp
8
2026-04-16 • via Nuitee
C
Ciaran • couple • ie
7
Pros:

Very good location in centre of Christchurch within two minutes walk to cathedral. Very comfortable bed.

Cons:

Booked B&B, but restaurant was closed so had to go to neighbouring hotel for breakfast.
Hotel was more like an apartment than a hotel as during our stay there was no bar or restaurant facilities.

2026-04-15 • via Nuitee
C
Cornelia • couple • de
8
2026-04-13 • via Nuitee
N
Niamh • couple • au
10
2026-04-12 • via Nuitee
F
Faithfull • couple • au
9
Pros:

Great location & spacious, comfortable room. Very helpful staff

Cons:

Nothing

2026-04-09 • via Nuitee
A
Angelo • couple • nl
9
2026-04-06 • via Nuitee
C
Caroline • couple • gb
9
Conveniently located good value city hotel.
Pros:

Great central city location. Comfortable bed. Receptionist helpful & customer focused.
Chef did us a great takeaway breakfast box when we had an early train to catch, which we appreciated.

Cons:

Roof top bar wasn’t open when we visited.

2026-04-05 • via Nuitee
J
Jacqualine • couple • au
9
Perfect location
Pros:

Right in the heart of the CBD this hotel was in the perfect location. The rooms were contemporary and comfortable

Cons:

We had to park in an offsite car park which cost an additional amount daily (only $10) for a single exit.

2026-04-05 • via Nuitee
A
Adrian • couple • au
10
Comfortable stay with great central location
2026-04-05 • via Nuitee
K
KWONG • couple • hk
9
Excellent location
Pros:

Wonderful staff services, both receptionists and waiter at the roof top restaurant

2026-04-04 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-04-04 • via Nuitee
A
Anna • solo_traveller • at
9
2026-04-04 • via Nuitee
• couple • nz
8
2026-04-04 • via Nuitee
S
Stuart • extended_group • gb
9
2026-04-03 • via Nuitee
A
Ann • couple • gb
9
Excellent, would highly recommend.
Pros:

Excellent hotel in a great location just round the corner from Cathedral Square. Staff were professional and helpful, room and bathroom were spotlessly clean, bed was comfortable, shower had good pressure.

2026-04-02 • via Nuitee
A
Aislinn • couple • au
8
Lovely property and ideal location for being central in Christchurch
Pros:

The property was lovely uncomfortable. It was in a great location very close to everything so this was ideal for us during our short day in Christchurch.

Cons:

The shower in the bathroom was not amazing if I’m being fussy, but the bedroom itself was lovely and the bed was very comfortable

2026-04-01 • via Nuitee
E
Edward • couple • au
8
Great location and value for money. Staff very helpful.
2026-04-01 • via Nuitee