Christchurch City Hotel

Hotels
8.7 (1710 reviews)
699 Colombo Street , Christchurch , nz

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy from traffic
Breakfast expensive

Categories

Cleanliness
8.69
Overall sentiment mentioned repeated instances of cleanliness and comfort.
Service
9.16
Staff were consistently noted as friendly and helpful.
Location
9.2
Excellent central location with easy access to attractions.
Room Quality
8.65
Rooms are reported to be clean and comfortable.
Amenities
8.68
Good amenities were mentioned, though breakfast had mixed reviews.
Value for Money
8.14
Some guests felt breakfast was expensive for the quality.
Food and Beverage
8.19
Breakfast buffet has been criticized but other dining options were praised.
Overall Experience
8.86
Overall positive experience despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:56

Property Description

Central Location
Located in the heart of Christchurch, Christchurch City Hotel offers convenience and comfort for your stay. With a range of amenities and services, this hotel is the perfect choice for both leisure and business travelers.

Modern Rooms with City Views
The hotel features air-conditioned rooms equipped with modern facilities such as flat-screen TVs, private bathrooms, and comfortable bedding. Some units even offer stunning city views, providing a unique and memorable experience for guests.

Convenient Facilities and Activities
Guests can enjoy a delicious buffet breakfast, access free WiFi, and unwind at the on-site bar. For those looking to explore the city, the hotel offers bike hire and is close to popular attractions like Canterbury Museum and Hagley Park.

Experience the best of Christchurch at Christchurch City Hotel. Book your stay now for a memorable and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1710 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.86
C
Christophe solo_traveller fr
8
Good deal, good location
Pros:

Nice

Cons:

10 o’clock check out. Ridiculous.
Why not 9 or 8 ?

2026-02-13 via Nuitee
M
Marion couple de
7
Sauberes, zentral gelegenes Hotel mit gutem Parkplatz-Angebot.
Pros:

Das Zimmer war sehr gepflegt und sauber. Die Lage ist großartig, alles zu Fuß prima erreichbar.
Das Frühstück in der Rooftop-Bar war preiswert, aber sehr einfach.
Es gab ein großartiges Parkplatz-Angebot für ein nahegelegenes Parkhaus ( Hereford str.), bei dem wir an der Rezeption pro Ausfahrt nur einen geringen Preis zahlen mussten.

2026-02-13 via Nuitee
R
Ronald couple nz
7
2026-02-11 via Nuitee
S
Sigal couple il
9
Cons:

NExcellent location and high-end facilities, but the experience was ruined by the lack of hot water. The shower remained lukewarm only

2026-02-10 via Nuitee
L
Lars family_with_children de
9
2026-02-10 via Nuitee
S
Sandra couple au
5
Needs double glazing!
Pros:

Convenient location.

Cons:

King suite was on first floor overlooking noisy road with trucks idling outside early morning and at night. Room was not dark due to lighting on front of building shining around the curtains. We did not sleep well here at all for the 3 nights.

2026-02-10 via Nuitee
A
Arian family_with_children se
9
2026-02-10 via Nuitee
L
Lucy couple au
9
A lovely hotel right in the CBD. Will choose this hotel again
Pros:

Position , clean, friendly staff

Cons:

Dim Lights in the bathroom! Lack of shelving in bathroom

2026-02-10 via Nuitee
C
Cameron solo_traveller nz
9
2026-02-10 via Nuitee
O
Olimpiu solo_traveller ro
8
2026-02-10 via Nuitee
A
Astrid couple at
10
2026-02-09 via Nuitee
J
Janet couple au
8
2026-02-09 via Nuitee
A
Andrey couple ru
8
2026-02-09 via Nuitee
B
Brian couple gb
9
Great central location, close to Riverside Market
Pros:

Great central location, very nice room and comfortable bed.

2026-02-08 via Nuitee
D
Duckworth solo_traveller gb
7
Pros:

Very well placed for the city

Cons:

I had a room at the back and for some reason the bins were emptied at 3am in the morning on both days which woke me up

2026-02-08 via Nuitee
D
Dave couple gb
8
2026-02-08 via Nuitee
S
Shew-Jiuan solo_traveller tw
9
2026-02-08 via Nuitee
K
Kris solo_traveller nz
10
2026-01-29 via Nuitee
P
Paul solo_traveller au
9
2026-01-29 via Nuitee
N
Nadia solo_traveller it
7
2026-01-28 via Nuitee