Homewood Suites By Hilton Columbus Easton, Oh

Hotels
•
Homewood Suites by Hilton
6.7 (191 reviews)
3600 Morse Road , Columbus , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Breakfast was very good
Cons:
Vehicle break-ins
Poor service and room availability

Categories

Cleanliness
4.91
Multiple complaints regarding room readiness and poor management leading to inadequate cleaning.
Service
7.38
Staff were described as overworked, but some reviews mentioned efforts to assist customers.
Location
8.42
General positive sentiment around the hotel's location and accessibility.
Room Quality
6.37
Mixed feelings; some rooms were uncomfortable while others mentioned good quality furnishings.
Amenities
6.4
Amenities were considered satisfactory, but some issues were noted such as the pool heater and TV remotes.
Value for Money
5.86
Guests felt misled regarding reservations, impacting perceived value.
Food and Beverage
8.41
Positive feedback on the breakfast and overall meal offerings.
Overall Experience
5.88
A mix of positive location sentiment and considerable management issues led to a low overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:57

Property Description

Luxurious Amenities
Homewood Suites By Hilton Columbus Easton, Oh boasts a fitness centre, shared lounge, and a restaurant and bar, ensuring guests have everything they need for a comfortable stay.

Home-like Comfort
Each unit at the hotel is equipped with a flat-screen TV, kitchen, and a private bathroom with free toiletries, offering guests a home-away-from-home experience.

Convenient Facilities
With a business centre, vending machines, and free WiFi throughout the property, guests can stay connected and catered to during their visit.

Book your stay at Homewood Suites By Hilton Columbus Easton, Oh for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.7
Based on 191 reviews
Cleanliness: 4.91
Service: 7.38
Location: 8.42
Room Quality: 6.37
Amenities: 6.4
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 5.88
Z
Zoe • family_with_children • us
1
Pros:

it was very clean! and eveything was very updated:)

Cons:

we couldn’t use the sink, dishwasher nor fridge

2026-01-19 • via Nuitee
J
Jason • couple • us
1
horrible my vehicle was broken into
Pros:

Someone broke into my vehicle and stole some of my items, and the management basically told me that I was parking at my own risk. After talking to the Columbus police department, they said that there has been a problem at this location for some time. I even asked if I could get a refund for the rest of my stay, and was told no. The manager said that the city does not let them have security in the parking lot. That was BS because I went to Hiton at Easton town center and they had security in the parking lot. Do not stay here if you have an SUV or a pickup truck

2026-01-19 • via Nuitee
S
Susan. J • family_with_children • us
8
Pros:

Could have been warmer but was good

Cons:

Ran out of flavored coffee creamer

2026-01-19 • via Nuitee
L
Lakeva • family_with_children • us
1
Terrible
Pros:

Nothing

Cons:

Me and family traveled from Cleveland to Columbus for my son football game. We arrived at the hotel at 8 pm when we're told that there was an hour wait which turned into 2 in half hours. Then we were told that they had no room for me and my family because the third party we booked through over booked us then they end up putting us in a 1 bed room until 4:00 pm the next day we had not sheets or covers for pull put no towels for the pool ot was an ocer all bad trip I want my money back.

2026-01-19 • via Nuitee
D
Daizja • couple • us
1
2026-01-19 • via Nuitee
T
Terri • family_with_children • us
8
good location, great facility
Pros:

it would have been nice to have styrfoam container to take bagel back to the room

Cons:

The floor below me was loud with screaming, jumping, loud voices of many people, I called the front dest 4 times, the front desk investigated the floor above and below, and finally the partying stopped at midnight

2026-01-19 • via Nuitee
S
Shaleonna • couple • us
10
2025-12-29 • via Nuitee
A
alicia • family_with_children • us
5
Ok due to location
Pros:

Location

Cons:

Beds were very uncomfortable. Shower was not working properly and also the air would kick off in middle of night and temperature would get uncomfortable also.

2025-12-03 • via Nuitee
M
Melissa • family_with_children • us
1
Cons:

We didn’t get to stay there they rebooked our room to someone else ! Not only our room but the whole lobby of people had no place to stay because they sold our rooms out from under us

2025-11-27 • via Nuitee
A
Alexa • extended_group • us
1
Terrible
Pros:

Nothing

Cons:

We could not even stay here because they had no rooms ready at 9pm. Many people waiting in the lobby for a room. They told us it probably wouldn’t even be ready by midnight and that this was going on for over a week.

2025-11-06 • via Nuitee
K
Kathy • couple • us
10
Pros:

The kitchen set up

2025-10-24 • via Nuitee
J
Joseph • family_with_children • us
10
Place overall was amazing
Pros:

Location, value, perfect for traveling family.

Cons:

Pool heater didn’t seem to be working kids still enjoyed. One tv remote didn’t work but no big deal. Both tvs were unplugged on entering room which was odd.

2025-10-20 • via Nuitee
S
Sahr • couple • us
6
2025-10-15 • via Nuitee
N
Nichole
2
Pros:

We arrived at 7:30 PM and were told our room wasn’t clean yet. We went to dinner and returned at 8:45 PM. The concierge told me she was leaving to check on our room. 15 minutes later, she returned to tell me it would be another 10 minutes. We are exhausted and just want in our room. If I wasn’t so tired, I would leave and try to find another place to stay,

2025-10-12 • via Nuitee
R
Robert • couple • us
8
Our vehicle was fine, the vehicle break in put a damper on the visit
Pros:

Location

Cons:

10-15 vehicles were damaged and broken into on Saturday night

2025-09-29 • via Nuitee
R
Randal • couple • us
8
good location, nice rooms, breakfast was very good
Pros:

good location excellent breakfast

Cons:

front desk was overworked, trying to cover both hotels. she did an excellent job just not enough of her to go around.

2025-09-28 • via Nuitee
S
Steve • family
2
Pros:

You allowed me to make a reservation and I was denied a room.

2025-09-19 • via Nuitee
B
Barhorst • solo_traveller • us
1
Pros:

Facilities were nice; hotel appears to be fairly new.

Cons:

Epic failure on simple hotel management. Check-in was 3pm, arrived at 5:30 to learn that my room was not ready due to housekeeping backlog. Supposedly manager left at 3 well after the housekeeping issue would or should have been known and resolved.

Further runaround from the hotel and Hilton corporate.

-5 of 5 stars. Would not recommend.

2025-09-18 • via Nuitee
A
Amy
2
Pros:

We had to cancel the reservation and need a refund from Hotels.com. When we arrived around 8 pm they had a waiting line of hotel guests waiting for their rooms to be cleaned and had no idea when we would get into our room. We had to find another hotel

2025-09-17 • via Nuitee
D
Debra • family_with_children • us
10
Pros:

The suite was large and well furnished

Cons:

Nothing

2025-09-14 • via Nuitee