Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Hotels
•
Tribute Portfolio
8.1 (256 reviews)
Ngwerere Road, Bonanza Estate Lusaka ZM , Lusaka , zm

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Cons:
Air conditioning issues
Slow service at the pool

Categories

Cleanliness
7.93
The hotel was clean, but there were some maintenance issues noted.
Service
8.2
Staff were described as friendly, but there were some complaints about slow service.
Location
8.44
The location is quiet, though a bit far from the city.
Room Quality
7.69
Rooms are spacious, but issues with air conditioning and maintenance were reported.
Amenities
8.12
Spa services were praised, although some amenities like the air conditioning need attention.
Value for Money
7.88
Good value considering the experience but some areas need improvement.
Food and Beverage
8.43
Food was highly praised, especially breakfast options.
Overall Experience
8.1
Overall a strong experience despite some issues, worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:44

Property Description

Luxurious Accommodation: Experience comfort and style at Ciêla, Lusaka, Tribute Portfolio Resort and Spa. Each guest room is equipped with modern amenities such as air conditioning, a flat-screen TV, and a private bathroom with free toiletries.

Relaxation and Recreation: Unwind by the outdoor pool or stay active at the fitness centre. Take a leisurely stroll through the garden or explore the nearby Lusaka Golf Club for a round of golf.

Convenience at Your Fingertips: Enjoy the convenience of free bikes for exploring, complimentary private parking, and a 24-hour front desk ready to assist with any requests. Indulge in delicious meals at the on-site restaurant or simply relax on the terrace overlooking the beautiful surroundings.

Book your stay at Ciêla, Lusaka, Tribute Portfolio Resort and Spa for a truly unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 256 reviews
Cleanliness: 7.93
Service: 8.2
Location: 8.44
Room Quality: 7.69
Amenities: 8.12
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.1
M
Mutaminwa • extended_group • zm
8
Pros:

It was nice and peaceful. I really enjoyed the pool area.

Cons:

Room dervice was a little confusing because there were multiple restaurants

2026-01-21 • via Nuitee
R
Ronell • couple • za
9
2026-01-19 • via Nuitee
M
Maritza • family_with_children • zm
3
Transport Issues
Pros:

Was very pricy for what you get

Cons:

They could.not even organise a shuttle to the airport.

2026-01-11 • via Nuitee
D
Donnan • family_with_children • zm
8
2026-01-06 • via Nuitee
L
Lesley • couple • mw
8
Pros:

Close proximity to airport for overnight stops.
Ideal for weekend/short stays for residents
Front Desk, Porter and Restaurant/Bar Head staff were very professional.

2025-12-30 • via Nuitee
B
Brenda • family_with_children • zm
9
Our amazing stay at Ciela resort was better than we wished for.
Pros:

We liked all the minerals which were many!

Cons:

The food was great the staff were so friendly & helpful & so many things to do.

2025-12-30 • via Nuitee
C
Chilala • family_with_children • zm
8
Great stay
Pros:

Ambience

Cons:

Nothing

2025-12-27 • via Nuitee
J
Jacob • couple • zm
9
Fun and Superb
Pros:

I liked everything. The food, rooms and how helpful the staff is

Cons:

I really did not have any bad experience.

2025-12-26 • via Nuitee
J
Josi • couple • zm
9
2025-12-21 • via Nuitee
M
Mulenga • couple • my
10
2025-12-20 • via Nuitee
J
Jonas. C • couple • zm
10
It was worth it and my wife was pampered at the spa.
Pros:

Breakfast was amazing. The rounds are beautiful and we enjoyed a quiet walk to the brewery restaurant in the evening. Though out of town, the option of restaurants is awesome

Cons:

Nothing at all

2025-12-07 • via Nuitee
N
Nyarai • couple • gb
9
2025-11-19 • via Nuitee
L
Lisa • extended_group • be
10
Great stay outside Lusaka city
Pros:

It’s clean, the staff is friendly, the rooms are nice, the location is quiet.

2025-11-16 • via Nuitee
C
Chabala • couple • zm
10
2025-11-08 • via Nuitee
R
Rainer • solo_traveller • de
8
Pros:

Sehr ruhige Anlage

2025-11-06 • via Nuitee
C
Craig Tanyanyiwa • extended_group • za
8
Lovely staff and manager, who make up for some of the hotel's issues
Pros:

The food was good and the staff were friendly. I had issues with my original room and they managed to resolve them.

Cons:

The hotel could do with some maintenance. Some of the walls in one room had water damage and loose fixtures, like the light strips. The aircons got a bit loud, and on one day, there was no power (electricity) for 5+ hours. Not what you would expect in a Marriott Hotel with that rating.

Another thing to note is that the place is a bit far from everything (not the hotel's fault), so getting into town takes some admin.

2025-11-05 • via Nuitee
R
Rudo • couple • gb
8
Great Place to Chill
Pros:

I like the ambience. I like the different social zones. The Brewery is a fun place, great food options. I enjoyed the feeling of space. It was good to meet Gift again. The female breakfast chef made the best fried eggs. This year was the 1st with my husband so i was super pleased that he liked it. We plan to come back early next October.

Cons:

We were in room 201, its next to the housekeeping room so noisy in the early hours.

2025-10-31 • via Nuitee
M
Mwewa • couple • au
8
2025-10-27 • via Nuitee
M
Michel • family_with_children • ch
10
2025-10-27 • via Nuitee
E
Ekiwe • solo_traveller • gb
8
Solo travel must
Pros:

Had an amazing body scrub and massage treatment with Mary. 


Got my nails 💅 done by a pro Nancy. 


The hotel is gorgeous! 

Cons:

Service at the pool was slow, but the food was delicious when it came.

2025-10-23 • via Nuitee