Citybox Antwerp City Center

Hotels
8.8 (18261 reviews)
Molenbergstraat 2-4 , Antwerp , be

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
No kitchen in room

Categories

Cleanliness
8.05
Some reviews mentioned issues like odor in rooms and dirt on the wall.
Service
9.55
Staff is described as friendly and helpful in solving problems.
Location
9.55
Multiple reviews highlighted the hotel's great location near the center.
Room Quality
8.55
Rooms are spacious and comfortable, but some reviews noted issues like noise and minimal furnishings.
Amenities
8.55
Limited amenities like no tea/coffee in rooms and only basic facilities.
Value for Money
8.55
Some guests felt the value was not adequate for the price due to the issues faced.
Food and Beverage
8.55
Breakfast was mentioned as tasty, but some considered it expensive.
Overall Experience
9.05
Despite some negative aspects, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:43

Property Description

Central Location
Located in the heart of Antwerp, Citybox Antwerp offers easy access to popular attractions such as De Keyserlei, Astrid Square, and Antwerp Zoo.

Comfortable Rooms
Each room at Citybox Antwerp is equipped with a desk and a private bathroom, ensuring a comfortable stay for every guest. Some rooms even feature a balcony with stunning city views.

Convenient Amenities
Guests can relax in the spacious green backyard or seek travel advice from the multilingual staff fluent in English and Dutch. With Rubenshuis just a short walk away and Antwerp International Airport nearby, Citybox Antwerp is the perfect choice for your stay in the city.

Important information:

-Please note that we has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

-Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.

- smoking is prohibited and you will be fined if you smoke in the property and in your room.

- Tampering with smoke detectors, including covering, disconnecting, or any actions that impair their functionality, is strictly prohibited and can have fatal consequences. Any interference with smoke detectors will result in eviction and a fine.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 18261 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
V
Valentyn extended_group ua
8
Good place
Pros:

Локация и Парковка в соседнем здании

Cons:

A small refrigerator wouldn't be a bad idea

2026-06-20 via Nuitee
M
Maria couple pt
8
Great overall
Pros:

The room was huge and the bed super comfortable. The autonomous check in and check out was super easy, intuitive and convenient. The luggage storage system is also very good, safe and free of charge. Location was great, between city centre and Antwerp Central Station, with plenty of public transports nearby.

Cons:

Our room was on the ground floor and the windows faced the street, which was quite busy, so it was really not possible to have the curtains open as there was no sense of privacy with everyone being able to peek from the outside. We always had the curtains closed and relied on artificial lighting, even in the mornings which was a bit inconvenient - however, being on the ground floor, this room had great access and was excellent for people with reduced mobility (also due to its spacious area and even the bathroom was adapted) so it is great that this is an option, just not one that we needed.

2026-06-20 via Nuitee
T
Tony Hickey solo_traveller ie
8
2026-06-20 via Nuitee
E
Edyta solo_traveller pl
10
Doskonały hotel w doskonałym miejscu!
Pros:

Przestronny pokój. Świetna lokalizacja hotelu. Możliwość pozostawienia bagażu w schowku.

2026-06-20 via Nuitee
E
Emanuëlle solo_traveller nl
10
2026-06-20 via Nuitee
J
Jos couple nl
10
2026-06-20 via Nuitee
K
Kuei-you solo_traveller tw
7
2026-06-20 via Nuitee
L
Laurent couple fr
7
Correct
Pros:

La climatisation et l'isolation.

Cons:

Impossible de regarder la télé sans abonnement
Lit scandinave inconfortable car matelas trop fin.
Douche bouchée.
Pas de contact avec le personnel à l'arrivée et au départ car tout se fait sur une borne.

2026-06-20 via Nuitee
B
Béatrice solo_traveller be
8
Perfecte locatie, heel goede en stille kamer en grote, propere badkamer.
Pros:

Zeer rustige en grote kamer. Grote douche. Heerlijk bed.

Cons:

Dat het ontbijt duur was.

2026-06-20 via Nuitee
P
Peichin couple tw
10
2026-06-19 via Nuitee
M
Maria family_with_children cz
10
Pros:

Room was comfortably spacious and clean, we enjoyed having dimming curtains as we stayed at late june days, when it gets dark quite late. Having little kitchenette space and garden available at ground floor was very convenient. The digital check-in/out system is easy, we also liked the option that we could generate second card. The location was good, close enough to old town as much as to major transport lines, made it easy to get to airport shuttle when we were leaving.

Cons:

The only little thing to mention was sliding bathroom door that coundnt be closed completely, leaving thin gap between the door and the wall. It is a little detail, but maybe it could be fixed to make the overall experience flawless.

2026-06-19 via Nuitee
N
Nasiru couple be
8
Pros:

Everything is comfortable

2026-06-19 via Nuitee
M
Michel solo_traveller be
7
Pros:

Rapport qualité-prix

Cons:

Pas de voilage à la fenêtre donnant directement sur le trottoir

2026-06-19 via Nuitee
S
Senna couple nl
9
Pros:

Ruime kamer, goede locatie laat uitchecken

2026-06-19 via Nuitee
V
Vera solo_traveller de
8
Pros:

Das Zimmer war groß, modern ausgestattet. Citynah.
Man kann sich in der Lobby ungezwungen aufhalten, sich in einem Küchenbereich selbst ein kleines Essen zubereiten. Dadurch kann man den Aufenthalt in der Stadt günstig halten.
Es gibt eine Tischtennisplatte.

Cons:

Bis auf eine Person, die in einem versteckten Office sitzt und Reinigungskräften sieht man kein Personal. Echtes Self-Check-In über einen Automaten.

2026-06-19 via Nuitee
L
Laetitia solo_traveller fr
8
2026-06-19 via Nuitee
M
Michael solo_traveller de
10
as good as it gets
Pros:

amazing...

Cons:

none...

2026-06-19 via Nuitee
A
alexandracezar solo_traveller ro
10
Pros:

Terasa , priveliștea, aproape de gara, la 2 km de centru

Cons:

Saltele perne incomode

2026-06-18 via Nuitee
S
Serhat couple tr
10
2026-06-18 via Nuitee
C
Cornelia solo_traveller de
7
2026-06-18 via Nuitee