Citybox Antwerp City Center

Hotels
8.8 (18752 reviews)
Molenbergstraat 2-4 , Antwerp , BE
+32 3 633 32 73

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
No kitchen in room

Categories

Cleanliness
8.05
Some reviews mentioned issues like odor in rooms and dirt on the wall.
Service
9.55
Staff is described as friendly and helpful in solving problems.
Location
9.55
Multiple reviews highlighted the hotel's great location near the center.
Room Quality
8.55
Rooms are spacious and comfortable, but some reviews noted issues like noise and minimal furnishings.
Amenities
8.55
Limited amenities like no tea/coffee in rooms and only basic facilities.
Value for Money
8.55
Some guests felt the value was not adequate for the price due to the issues faced.
Food and Beverage
8.55
Breakfast was mentioned as tasty, but some considered it expensive.
Overall Experience
9.05
Despite some negative aspects, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:43

Property Description

Central Location
Located in the heart of Antwerp, Citybox Antwerp offers easy access to popular attractions such as De Keyserlei, Astrid Square, and Antwerp Zoo.

Comfortable Rooms
Each room at Citybox Antwerp is equipped with a desk and a private bathroom, ensuring a comfortable stay for every guest. Some rooms even feature a balcony with stunning city views.

Convenient Amenities
Guests can relax in the spacious green backyard or seek travel advice from the multilingual staff fluent in English and Dutch. With Rubenshuis just a short walk away and Antwerp International Airport nearby, Citybox Antwerp is the perfect choice for your stay in the city.

Important information:

-Please note that we has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

-Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.

- smoking is prohibited and you will be fined if you smoke in the property and in your room.

- Tampering with smoke detectors, including covering, disconnecting, or any actions that impair their functionality, is strictly prohibited and can have fatal consequences. Any interference with smoke detectors will result in eviction and a fine.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 18752 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
V
VIRGINIE • solo_traveller • fr
7
Très bien placé mais manque de confort et de chaleur humaine.
Pros:

Très bien situé - très propre.
Le peu de personnel est très gentil.

Cons:

Très peu de personnel ce qui donne un hôtel un peu fantomatique.
Check in sur une borne qui n’a pas marché .
Aucune chaîne sur la TV, il faut mettre son portable selon une procédure incompréhensible.
Eau assez froide dans la douche.

2026-10-31 • via Nuitee
L
Leonie • family_with_children • nl
7
Prima down town hotel met goede aansluiting met het OV.
Pros:

Geen gezeur met personeel die je kamer wil schoonmaken. Lekker aanrommelen en aan het eind opruimen. De ontbijtjes waren lekker.

Cons:

Heel apart om met een machine in- en uit te checken. Wellicht even wennen.

2026-10-31 • via Nuitee
R
Rens • couple • nl
7
2026-10-31 • via Nuitee
B
Béatrice • solo_traveller • be
7
Ok
Pros:

Perfecte locatie.

Cons:

Lawaai in de gang, voornamelijk van dichtvallende/dichtslaande deuren. Zeer duur ontbijt en te uitgebreid voor wie niet veel tijd heeft.

2026-10-31 • via Nuitee
S
Sophie • family_with_children • be
1
Pros:

Ligging

Cons:

Tapijt

2026-10-31 • via Nuitee
Ümit • couple • de
7
Pros:

Top Lage

Cons:

Das Wasser im Waschbecken zog leider nicht ab.

2026-10-31 • via Nuitee
G
Garcia Mazzini • family_with_children • nl
7
Pros:

Liked the shared kitchen as it provided us with a place to keep/prepare simple snacks for our toddler.

Cons:

The twin beds have a topper that, for us, was difficult to keep in place. There is nothing holding it down so, for active sleeper, it ended up nearly off the bed both nights.

2026-10-30 • via Nuitee
S
Sophie • couple • be
9
Central location and great value for a comfortable stay in Antwerp
Pros:

Great location, spacious and comfortable rooms, great service, easy check-in and check-out.

Cons:

All perfect

2026-10-30 • via Nuitee
M
marius • family_with_children • ro
9
2026-10-30 • via Nuitee
L
Lest1 • solo_traveller • au
8
2026-10-30 • via Nuitee
M
MARINA • solo_traveller • es
10
Pros:

Si

Cons:

Si

2026-10-30 • via Nuitee
T
timothy • solo_traveller • gb
5
2026-10-30 • via Nuitee
S
SEBASTIEN • solo_traveller • fr
9
Je recommande
Pros:

L'emplacement proche du centre et de la gare.
Super petit déjeuner (compris dans notre prix) au choix parmi 5 formules trés complètes.
Le check in et check out autonomes très faciles.
Le lobby avec un coin pour manger, café...
Très calme

Cons:

Pas de café ou thé dans la chambre
On a eu une chambre pour personne à mobilité réduite donc la salle de bain est moins pratique

2026-10-30 • via Nuitee
P
Pavel • extended_group • ua
8
2026-10-29 • via Nuitee
B
Benjamin.Paris • family_with_children • fr
8
2026-10-29 • via Nuitee
S
Sophia • family_with_children • gb
7
2026-10-29 • via Nuitee
M
merel • couple • be
8
Goede prijs kwaliteit verhouding, perfect voor een kort verblijf
Pros:

Prima prijs kwaliteit. Comfortabel kamers en proper

2026-10-29 • via Nuitee
L
Lest1 • solo_traveller • au
8
2026-10-29 • via Nuitee
C
Claire • solo_traveller • be
10
Pros:

Easy checkin , great value

2026-10-29 • via Nuitee
F
Fatima • couple • nl
9
2026-10-29 • via Nuitee