Hotel Terranova

Hotels
7.6 (3196 reviews)
5 Carrer de les Abelletes , Andorra la Vella , ad

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Location
Spacious Rooms
Cleanliness in some aspects
Cons:
Noise issues
Poor service experience
Heating problems

Categories

Cleanliness
5.85
Complaints regarding dirtiness and lack of maintenance in the room.
Service
8.85
General mentions of helpful staff, though some service-related complaints exist.
Location
9.35
Positive feedback on the proximity to the mountains and other attractions.
Room Quality
7.35
Mixed feedback; spacious rooms but issues with heating and some cleanliness.
Amenities
6.85
Limited amenities noted, with specific mentions of missing facilities.
Value for Money
7.85
Mixed feelings regarding pricing versus quality.
Food and Beverage
6.35
Concerns about breakfast quality and inconsistent pricing for meals.
Overall Experience
8.35
General satisfaction but overshadowed by serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:21

Property Description

Convenient Location
Hotel Terranova, nestled in Pas de la Casa, offers easy access to Naturland and is just a stone's throw away from Meritxell sanctuary.

Comfortable Accommodation
Each room at Hotel Terranova is thoughtfully equipped with modern amenities including a flat-screen TV, cozy bed linens, and a private bathroom for a comfortable stay.

Delightful Dining Options
Start your day right with a buffet or continental breakfast at Hotel Terranova's restaurant and unwind later at the bar with a refreshing drink in hand.

Ready to experience a relaxing stay at Hotel Terranova? Book now and make unforgettable memories!

Important information:

All guests including without exception, must provide an ID at the check-in time. (please note that driving license is not an approved ID at the property).

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3196 reviews
Cleanliness: 5.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.35
Overall Experience: 8.35
S
Sandra solo_traveller fr
9
Pros:

Superbe chambre. Calme propre. L accueil adorable

2026-04-23 via Nuitee
D
Dhaneswar family_with_children gb
8
Cheap and cheerful
Pros:

Good location friendly staff and good price

Cons:

Clean

2026-04-23 via Nuitee
C
Craig extended_group gb
5
2026-04-21 via Nuitee
J
João Pedro couple pt
7
2026-04-19 via Nuitee
A
a134edb11bb07135ff63da2892ae63f0 solo_traveller fr
9
2026-04-18 via Nuitee
8
84e273e804e97241ecbc6c2874966e22 solo_traveller fr
10
2026-04-15 via Nuitee
M
Munyc couple gb
10
Funcionários são incríveis.
Pros:

Os funcionários são maravilhoso, ajudam os hospedes em tudo.

Cons:

Café da manhã pobre, mas logo abaixo do hotel tem um restaurante. Então isso não foi um problema.

2026-04-09 via Nuitee
V
Valeria couple fr
9
Pros:

Rien dire mais j’adore hotel envie recommencer

2026-04-09 via Nuitee
B
Burguillos family_with_children es
5
Pros:

Les vistes

Cons:

Els llançols dels llits hi habiam molt de cabells

2026-04-08 via Nuitee
P
Philippe couple fr
9
Séjour agréable
2026-04-07 via Nuitee
M
Marta extended_group es
8
Pros:

Las vistas

Cons:

La entrada del hotel

2026-04-07 via Nuitee
A
Asel family_with_children es
7
2026-04-04 via Nuitee
S
Sol family_with_children fr
6
2026-04-02 via Nuitee
L
Laura couple fr
8
2026-04-01 via Nuitee
J
jean david family_with_children fr
8
2026-03-25 via Nuitee
D
Denis couple py
10
2026-03-25 via Nuitee
A
Agata couple gb
6
2026-03-24 via Nuitee
L
Lucie extended_group fr
8
2026-03-22 via Nuitee
P
Paco family_with_children es
5
De pasada
Pros:

La ubicación

Cons:

Las lámparas auxiliares de la cama estaban caidas y en un lugar incómodo. Encontramos pelos en el inodoro.

2026-03-21 via Nuitee
S
Stephen couple gb
4
Had a great ski trip none the less 🙂
Pros:

The friends we were with

Cons:

Poor facilities, no bar or communal/ meeting area, lift didn’t work properly, rooms very basic.

2026-03-17 via Nuitee