Hotel Terranova

Hotels
7.6 (3196 reviews)
5 Carrer de les Abelletes , Andorra la Vella , ad

listing image 1
Show all photos

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Location
Spacious Rooms
Cleanliness in some aspects
Cons:
Noise issues
Poor service experience
Heating problems

Categories

Cleanliness
5.85
Complaints regarding dirtiness and lack of maintenance in the room.
Service
8.85
General mentions of helpful staff, though some service-related complaints exist.
Location
9.35
Positive feedback on the proximity to the mountains and other attractions.
Room Quality
7.35
Mixed feedback; spacious rooms but issues with heating and some cleanliness.
Amenities
6.85
Limited amenities noted, with specific mentions of missing facilities.
Value for Money
7.85
Mixed feelings regarding pricing versus quality.
Food and Beverage
6.35
Concerns about breakfast quality and inconsistent pricing for meals.
Overall Experience
8.35
General satisfaction but overshadowed by serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:21

Property Description

Convenient Location
Hotel Terranova, nestled in Pas de la Casa, offers easy access to Naturland and is just a stone's throw away from Meritxell sanctuary.

Comfortable Accommodation
Each room at Hotel Terranova is thoughtfully equipped with modern amenities including a flat-screen TV, cozy bed linens, and a private bathroom for a comfortable stay.

Delightful Dining Options
Start your day right with a buffet or continental breakfast at Hotel Terranova's restaurant and unwind later at the bar with a refreshing drink in hand.

Ready to experience a relaxing stay at Hotel Terranova? Book now and make unforgettable memories!

Important information:

All guests including without exception, must provide an ID at the check-in time. (please note that driving license is not an approved ID at the property).

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3196 reviews
Cleanliness: 5.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.35
Overall Experience: 8.35
S
Sandra • solo_traveller • fr
9
Pros:

Superbe chambre. Calme propre. L accueil adorable

2026-04-23 • via Nuitee
D
Dhaneswar • family_with_children • gb
8
Cheap and cheerful
Pros:

Good location friendly staff and good price

Cons:

Clean

2026-04-23 • via Nuitee
C
Craig • extended_group • gb
5
2026-04-21 • via Nuitee
J
João Pedro • couple • pt
7
2026-04-19 • via Nuitee
A
a134edb11bb07135ff63da2892ae63f0 • solo_traveller • fr
9
2026-04-18 • via Nuitee
8
84e273e804e97241ecbc6c2874966e22 • solo_traveller • fr
10
2026-04-15 • via Nuitee
M
Munyc • couple • gb
10
Funcionários são incríveis.
Pros:

Os funcionários são maravilhoso, ajudam os hospedes em tudo.

Cons:

Café da manhã pobre, mas logo abaixo do hotel tem um restaurante. Então isso não foi um problema.

2026-04-09 • via Nuitee
V
Valeria • couple • fr
9
Pros:

Rien dire mais j’adore hotel envie recommencer

2026-04-09 • via Nuitee
B
Burguillos • family_with_children • es
5
Pros:

Les vistes

Cons:

Els llançols dels llits hi habiam molt de cabells

2026-04-08 • via Nuitee
P
Philippe • couple • fr
9
Séjour agréable
2026-04-07 • via Nuitee
M
Marta • extended_group • es
8
Pros:

Las vistas

Cons:

La entrada del hotel

2026-04-07 • via Nuitee
A
Asel • family_with_children • es
7
2026-04-04 • via Nuitee
S
Sol • family_with_children • fr
6
2026-04-02 • via Nuitee
L
Laura • couple • fr
8
2026-04-01 • via Nuitee
J
jean david • family_with_children • fr
8
2026-03-25 • via Nuitee
D
Denis • couple • py
10
2026-03-25 • via Nuitee
A
Agata • couple • gb
6
2026-03-24 • via Nuitee
L
Lucie • extended_group • fr
8
2026-03-22 • via Nuitee
P
Paco • family_with_children • es
5
De pasada
Pros:

La ubicación

Cons:

Las lámparas auxiliares de la cama estaban caidas y en un lugar incómodo. Encontramos pelos en el inodoro.

2026-03-21 • via Nuitee
S
Stephen • couple • gb
4
Had a great ski trip none the less 🙂
Pros:

The friends we were with

Cons:

Poor facilities, no bar or communal/ meeting area, lift didn’t work properly, rooms very basic.

2026-03-17 • via Nuitee