Hotel Terranova

Hotels
7.6 (3271 reviews)
5 Carrer de les Abelletes , Andorra la Vella , ad

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Location
Spacious Rooms
Cleanliness in some aspects
Cons:
Noise issues
Poor service experience
Heating problems

Categories

Cleanliness
5.85
Complaints regarding dirtiness and lack of maintenance in the room.
Service
8.85
General mentions of helpful staff, though some service-related complaints exist.
Location
9.35
Positive feedback on the proximity to the mountains and other attractions.
Room Quality
7.35
Mixed feedback; spacious rooms but issues with heating and some cleanliness.
Amenities
6.85
Limited amenities noted, with specific mentions of missing facilities.
Value for Money
7.85
Mixed feelings regarding pricing versus quality.
Food and Beverage
6.35
Concerns about breakfast quality and inconsistent pricing for meals.
Overall Experience
8.35
General satisfaction but overshadowed by serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:21

Property Description

Convenient Location
Hotel Terranova, nestled in Pas de la Casa, offers easy access to Naturland and is just a stone's throw away from Meritxell sanctuary.

Comfortable Accommodation
Each room at Hotel Terranova is thoughtfully equipped with modern amenities including a flat-screen TV, cozy bed linens, and a private bathroom for a comfortable stay.

Delightful Dining Options
Start your day right with a buffet or continental breakfast at Hotel Terranova's restaurant and unwind later at the bar with a refreshing drink in hand.

Ready to experience a relaxing stay at Hotel Terranova? Book now and make unforgettable memories!

Important information:

All guests including without exception, must provide an ID at the check-in time. (please note that driving license is not an approved ID at the property).

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3271 reviews
Cleanliness: 5.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.35
Overall Experience: 8.35
B
BRUNENGO • extended_group • fr
8
2026-07-03 • via Nuitee
G
Guittard • solo_traveller • fr
8
Pros:

L'EMPLACEMENT L'HÔTEL TRÈS BIEN SITUÉ ET TRÈS BON ACCUEIL

Cons:

La baignoire pas pratique pas de pomme de douche manuelle

2026-07-02 • via Nuitee
J
JEAN-PIERRE • solo_traveller • fr
8
Pros:

La grandeur et le confort de la chambre

2026-07-01 • via Nuitee
P
PATRICK • solo_traveller • fr
9
2026-06-29 • via Nuitee
M
Myriam • solo_traveller • fr
8
2026-06-27 • via Nuitee
C
Céline • solo_traveller • fr
6
Trop chaud
Pros:

L'emplacement

Cons:

La chaleur il fait beaucoup trop chaud dans les chambres la nuit

2026-06-27 • via Nuitee
L
Luchoo • solo_traveller • es
9
Pros:

La habitación en general bastante bien.

Cons:

Nada negativo.

2026-06-25 • via Nuitee
S
Sonia • solo_traveller • es
7
2026-06-24 • via Nuitee
N
NELLY • solo_traveller • fr
8
Pros:

Confort emplacement....

2026-06-24 • via Nuitee
S
Surinder • couple • es
10
2026-06-23 • via Nuitee
B
Blanca • extended_group • es
10
2026-06-23 • via Nuitee
S
Surinder • family_with_children • es
10
2026-06-23 • via Nuitee
R
Roland • family_with_children • re
9
Pros:

Le petit déjeuner j'en ai cônnu mieux mais c'était acceptable l'accueil chaleureux l'emplacement parking à proximité

2026-06-23 • via Nuitee
P
Patrocinio • solo_traveller • es
8
Pros:

La habitación es comoda

Cons:

Las ventanas molesta su abertura juntos la cama

2026-06-22 • via Nuitee
E
Edgard • couple • fr
7
2026-06-21 • via Nuitee
J
Juan Carlos • extended_group • es
8
2026-06-21 • via Nuitee
R
Rodet Éloïse • solo_traveller • fr
9
2026-06-20 • via Nuitee
A
Albert Miro Aznar • couple • es
7
Hotel bien situado.
Pros:

Calidad-Precio

Cons:

Que en la cafetería a las 20:30 de la noche pidiera un café y me dijeron que no podían porque habían limpiado ya la cafetera.

2026-06-18 • via Nuitee
C
Ciungaru • couple • fr
10
F.bine
Pros:

Micul dejun très bon

2026-06-18 • via Nuitee
E
Edouard • solo_traveller • re
6
Pros:

La proximité des magasins

Cons:

Le fait de pas avoir de frigidaire, et les lampes de lits au dessus du lit. Vraiment pas très pratique et gênant. Je me suis cogner plusieurs fois dans la nuit.

2026-06-15 • via Nuitee