Hotel Terranova

Hotels
7.6 (3429 reviews)
5 Carrer de les Abelletes , Pas de la Casa , AD

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Spacious Rooms
Cleanliness in some aspects
Cons:
Noise issues
Poor service experience
Heating problems

Categories

Cleanliness
5.85
Complaints regarding dirtiness and lack of maintenance in the room.
Service
8.85
General mentions of helpful staff, though some service-related complaints exist.
Location
9.35
Positive feedback on the proximity to the mountains and other attractions.
Room Quality
7.35
Mixed feedback; spacious rooms but issues with heating and some cleanliness.
Amenities
6.85
Limited amenities noted, with specific mentions of missing facilities.
Value for Money
7.85
Mixed feelings regarding pricing versus quality.
Food and Beverage
6.35
Concerns about breakfast quality and inconsistent pricing for meals.
Overall Experience
8.35
General satisfaction but overshadowed by serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:21

Property Description

Convenient Location
Hotel Terranova, nestled in Pas de la Casa, offers easy access to Naturland and is just a stone's throw away from Meritxell sanctuary.

Comfortable Accommodation
Each room at Hotel Terranova is thoughtfully equipped with modern amenities including a flat-screen TV, cozy bed linens, and a private bathroom for a comfortable stay.

Delightful Dining Options
Start your day right with a buffet or continental breakfast at Hotel Terranova's restaurant and unwind later at the bar with a refreshing drink in hand.

Ready to experience a relaxing stay at Hotel Terranova? Book now and make unforgettable memories!

Important information:

All guests including without exception, must provide an ID at the check-in time. (please note that driving license is not an approved ID at the property).

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.6
Based on 3429 reviews
Cleanliness: 5.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.35
Overall Experience: 8.35
M
martine • solo_traveller • fr
7
un peu deçu
Pros:

la chambre est tres bien,

Cons:

la salle de bain est vétuste, et le petit déjeuner se passe en dehors de l'hotel (environ 300 m) devait ouvrir 7h30 il etait 7h40

2026-10-17 • via Nuitee
V
Valverde • family_with_children • es
7
2026-10-16 • via Nuitee
T
Turtoi • family_with_children • es
8
2026-10-16 • via Nuitee
T
Thierry • solo_traveller • fr
7
2026-10-16 • via Nuitee
Y
Yvette • family_with_children • fr
6
2026-10-16 • via Nuitee
A
Ahmed • couple • es
10
Pros:

LIMPEZA ES EXTRAORDINARIO

2026-10-16 • via Nuitee
E
Elvira • family_with_children • es
8
Finde
Pros:

En general todo, bien

Cons:

La cama hacia ruido

2026-10-15 • via Nuitee
G
Geoffrey • couple • fr
7
Cons:

Pas de pommeau de douche dommage

2026-10-15 • via Nuitee
M
Marius-ionel • solo_traveller • es
10
Vale la pena
Pros:

Todo

Cons:

Amoroso

2026-10-15 • via Nuitee
J
Jordi • solo_traveller • es
10
2026-10-13 • via Nuitee
H
Herreros Garcia • solo_traveller • es
10
Pros:

Llegamos después de un día de ruta en la montaña y fue como llegar a la salvación, estaba súper calentito y muy cuidado, limpio, estupendo!!! En el baño había además secador todo bien equipado.
Pudimos además cenar en un hotel al lado bufé libre y nos dieron una tarjeta que aplicaba descuento en la cena. Sin duda, una estancia muy acogedora.

2026-10-13 • via Nuitee
M
Marylene • family_with_children • fr
8
Propre et calme.
Pros:

Hôtel calme et propre.

Cons:

Petit-déjeûner dans un autre hôtel !

2026-10-13 • via Nuitee
P
Pierre-yves • solo_traveller • fr
9
2026-10-13 • via Nuitee
J
Jonatan • family_with_children • es
8
2026-10-13 • via Nuitee
M
Mohamed • solo_traveller • es
8
2026-10-13 • via Nuitee
B
Berna • family_with_children • es
5
Excelente personal de recepción y limpieza.
Pros:

La ubicacion esta excelente, el baño muy limpio pero muy mal insonorizado. El silencio por la noche en el hotel es sepulcral, la zona de alrededor para aparcar TODO zona azul incluso domingo a 1,40€/hora.

Cons:

Es necesario insonorizar los aseos ya que se oye todo y por la noche es un escandalo escuchar ciertos ruidos.

2026-10-13 • via Nuitee
B
bernard • solo_traveller • fr
7
Pros:

9

2026-10-13 • via Nuitee
V
Vitalii • family_with_children • ua
10
2026-10-12 • via Nuitee
F
Ferhat • couple • fr
5
La montagne
Pros:

L'emplacement et le petit déjeuner

Cons:

Soucis, de literie, insonorisation, et on vu deux petites bestioles 🪳

2026-10-12 • via Nuitee
J
Jerry • extended_group • es
10
Pros:

Ubicacion

2026-10-12 • via Nuitee