Jaz in the City Vienna

Hotels
Jaz
9 (10857 reviews)
Windmühlgasse 28 , Vienna , at

Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique amenities
Cons:
Cleanliness issues
Room size and maintenance concerns

Categories

Cleanliness
7.5
Several comments about the maintenance and cleanliness issues, including problems with the shower and towels.
Service
10
Consistent praise for the friendly and helpful staff across multiple reviews.
Location
10
Many reviews highlight the hotel's excellent location near public transport and tourist spots.
Room Quality
8.5
Mixed sentiments regarding room quality, with some comments praising the size while others mention issues.
Amenities
9
Emphasis on unique amenities such as the rooftop bar and in-room record players.
Value for Money
8.5
Comments indicate some concerns about costs relative to experiences, particularly with parking.
Food and Beverage
9
Breakfast received generally positive feedback but with minor complaints about availability.
Overall Experience
9.5
Overall positive experiences noted, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:27

Property Description

Modern Amenities
Step into luxury at Jaz in the City Vienna, where a fitness centre, sauna, and nightclub await to elevate your stay. The sleek design and contemporary features promise a comfortable and stylish experience for all guests.

Culinary Delights
Indulge in a gastronomic journey at our on-site restaurant and bar, offering a delectable array of dishes and drinks to satisfy your cravings. Start your day right with a buffet or American breakfast that will energize you for exploring the vibrant city of Vienna.

Convenient Location
Located within walking distance of iconic landmarks such as Vienna State Opera and Kunsthistorisches Museum, our 4-star hotel provides the perfect base for your Austrian adventure. With round-the-clock assistance and multilingual staff, we ensure a seamless and memorable stay for every guest.

Book your stay at Jaz in the City Vienna now to experience luxury and convenience in the heart of Vienna.

Important information:

please note that when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 42 per day.

Location

Guest Reviews

9
Based on 10857 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
L
Laura couple gb
9
Chill vibes close to the heart of Vienna
Pros:

Fabulous staff! The decor was really cool and I was worried it would be quite noisy but it wasn't - our room was virtually silent - lovely! They had a Salsa night on the Saturday which we went down to watch and the roof bar is really lovely - great views, and very chill vibe! My husband loved all the LPs you could borrow and use on the record player in the room. Shower was great - powerful and loads of really hot water. Really easy to walk everywhere and loads of places to eat and shop including the famous Naschmarkt. Would definitely consider staying there again.

Cons:

Only thing was the shower gel etc ran out and we couldn't be bothered to ask for more so we used the hand gel from the sink! But that was literally the only thing - if we'd Whatsapped reception they would have refilled it - just would have been nice for it to be filled before we got to the room.

2026-04-18 via Nuitee
M
Michaela solo_traveller at
9
2026-04-18 via Nuitee
M
Mary solo_traveller ie
9
A great stay in a hotel with a great vibe. Record player in room a great touch
Pros:

Enjoyed the cool Jazz vibe. Different experience from other hotel I have stayed in.

Cons:

Nothing

2026-04-18 via Nuitee
V
Vincenzo couple it
9
Il top per gli amanti della musica
Pros:

Il design delle stanze e dell’hotel in generale è molto bello. Carina la possibilità di poter prendere i vinili nella hall e ascoltarli in stanza. Colazione buona e abbastanza varia.

Cons:

La stanza è bella ma un po’ troppo buia e anche molto calda rispetto alla temperatura esterna. Sarebbe stato piacevole trovare qualcosa di più tipico a colazione (visti i tanti e famosi dolci Austriaci).

2026-04-17 via Nuitee
U
Ursi extended_group ch
8
Pros:

Super Lage, sehr zentral, U Bahn in Laufdistanz, super Rooftop Bar, leckeres Frühstück mit grosser Auswahl
Auschecken erst um 12.00 Uhr, Sauna

2026-04-17 via Nuitee
M
maiko solo_traveller ge
10
Cons:

Everything was perfect, location is the best

2026-04-17 via Nuitee
L
Lulu solo_traveller us
10
Pros:

Front desk staff are the best. Modern design rooms. Good breakfast. Nice location. You need to request cleaning. Quite nice you can also play vinyl records at your room.

2026-04-17 via Nuitee
L
Lulu solo_traveller us
8
2026-04-17 via Nuitee
couple fr
8
2026-04-16 via Nuitee
M
Michael solo_traveller ch
10
Jaz in Vienna - a cosy place...
Pros:

Der Plattenspieler im Zimmer und die Einrichtung waren super!

2026-04-16 via Nuitee
K
Kurt solo_traveller at
9
2026-04-16 via Nuitee
J
Johan solo_traveller be
10
Fantastic hotel
Pros:

One of the most comfortable hotel beds I have slept in. The room was spacious and gave great vibes. The location is good. Staff very helpful. Nice facilities.

2026-04-16 via Nuitee
G
Gernot solo_traveller at
8
Pros:

TOP Personal, sehr freundlich. Yogamatte im Zimmer ist eine tolle Idee :-)

Cons:

Keine Saunatücher mehr in der Sauna und leider konnte ich niemanden an der Rezeption mehr erreichen.

2026-04-16 via Nuitee
Κοσμιδης couple gr
9
Αρκετά καλή
Pros:

Η τοποθεσία ήταν αρκετά καλή.
Το vibe εξαιρετικό.
Το προσωπικό πάρα πολύ φιλικό.

Cons:

Δεν μας άρεσε το ταβάνι του δωματίου. Ήταν πολύ άσχημο χωρίς καμία μοκέτα.
Δεν καθάρισαν το δωμάτιο όσο λείπαμε ενώ η καθαρίστρια όταν φύγαμε ήταν στον όροφο μας και μας είδε να φεύγουμε από το δωμάτιο.

2026-04-16 via Nuitee
S
Silvia couple at
10
2026-04-16 via Nuitee
T
Taner couple tr
10
Pros:

Her Viyena ya geldiğimizde bu otelde kalıyoruz. Çok keyifli odalar. Tekrar gelirsem yine kalacağım yer burası olacaktır. Konum olarak bence iyi her yere yürüme biz rahatlıkta gittik. Kesinlikle denenmesi gereken bir yer tavsiye ederim

Cons:

Ayak havlusu ve terlik eksik. Bunu geçen geldiğimde de belirttim lütfen bu durumu çözüm. Odalara koymalısınız

2026-04-16 via Nuitee
Мозолюк solo_traveller me
1
Cons:

Scam place! They charged me twice during check in and ignoring emails about refund.

2026-04-16 via Nuitee
E
Enea solo_traveller ro
10
Pros:

Camera a fost spatioasa si curata. Patul si pernele foarte confortabile. Se afla intr-o zona destul de aproape de obiective, cu statii de autobuz, tramvai si metrou la maxim 7-8 min de mers pe jos

Cons:

În camera în care am stat, ferestrele mari și foarte frumoase, gândite să ofere multă lumină naturală, dădeau direct în stradă. Din păcate, neavând nici perdele, a fost nevoie să ținem draperiile trase aproape toată ziua pentru a avea puțină intimitate, ceea ce a redus mult lumina naturală din cameră. Pe viitor, cred că ar fi util să se monteze folie pe geamuri sau măcar perdele.

2026-04-15 via Nuitee
S
Sally-Ann couple gb
10
Pros:

The hotel was spectacular, it had everything we needed! The room was amazing, very comfortable and clean, with a vinyl player which was very unique. The location was amazing, near the metro as well. We were able to store bags with them after checkout, as we weren't leaving till later. Would definitely recommend it to anyone and would love to stay again.

Cons:

No down sides, was perfect.

2026-04-15 via Nuitee
G
Gre gor jan couple si
10
A great hotel for a week-long stay in Vienna if you are visiting Vienna by car.
Pros:

Exceptional location and parking place inside the hotel. During the reservation, we were not aware of how close it is to the city center, just a 5-minute walk.

The room has everything you need for a week's visit to Vienna, with good beds, a great bathroom, and pleasant corridors throughout the hotel. For a good mood and essential amenities, such as a great shower.

Honestly, the hotel is no better than those that cost more than 1000 € per night, but I will still choose it for my next visit to Vienna by car, even though I have the budget for a much more expensive hotel.

Cons:

The breakfast room could be brighter.

2026-04-14 via Nuitee