Jaz in the City Vienna

Hotels
Jaz
9 (11615 reviews)
Windmühlgasse 28 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique amenities
Cons:
Cleanliness issues
Room size and maintenance concerns

Categories

Cleanliness
7.5
Several comments about the maintenance and cleanliness issues, including problems with the shower and towels.
Service
10
Consistent praise for the friendly and helpful staff across multiple reviews.
Location
10
Many reviews highlight the hotel's excellent location near public transport and tourist spots.
Room Quality
8.5
Mixed sentiments regarding room quality, with some comments praising the size while others mention issues.
Amenities
9
Emphasis on unique amenities such as the rooftop bar and in-room record players.
Value for Money
8.5
Comments indicate some concerns about costs relative to experiences, particularly with parking.
Food and Beverage
9
Breakfast received generally positive feedback but with minor complaints about availability.
Overall Experience
9.5
Overall positive experiences noted, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:27

Property Description

Modern Amenities
Step into luxury at Jaz in the City Vienna, where a fitness centre, sauna, and nightclub await to elevate your stay. The sleek design and contemporary features promise a comfortable and stylish experience for all guests.

Culinary Delights
Indulge in a gastronomic journey at our on-site restaurant and bar, offering a delectable array of dishes and drinks to satisfy your cravings. Start your day right with a buffet or American breakfast that will energize you for exploring the vibrant city of Vienna.

Convenient Location
Located within walking distance of iconic landmarks such as Vienna State Opera and Kunsthistorisches Museum, our 4-star hotel provides the perfect base for your Austrian adventure. With round-the-clock assistance and multilingual staff, we ensure a seamless and memorable stay for every guest.

Book your stay at Jaz in the City Vienna now to experience luxury and convenience in the heart of Vienna.

Important information:

-please note that when booking more than 5 rooms, different policies and additional supplements may apply.
- Please note the chairbed is only for children up to 12 years in Backbeat Suite Room and Off Beat Loft Room.
- For older children is a connecting room recommened.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 42 per day.

Location

Guest Reviews

9
Based on 11615 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
D
dan solo_traveller il
8
Pros:

clean, great rooftop bar and perfect location.

Cons:

see through shower and no doors for shower is not my style.
I don't like the clean every other day policy. everyday is extra cost

2026-08-08 via Nuitee
D
Dana family_with_children cz
10
Rozhodně se do tohoto hotelu vrátíme.
Pros:

Perfektní lokalita, hotel je krásný a čistý úžasná atmosféra a vše tam funguje na 100 procent , Rozhodně doporučuji.

Cons:

Není nic co by se mi nelíbilo

2026-08-08 via Nuitee
Encarnitg solo_traveller es
9
Pros:

Todas las habitaciones tenían un tocadiscos y podrías llevarte discos de la recepción para escucharlos, bien insonorizado y muy moderno

2026-08-08 via Nuitee
S
Shareefa extended_group kw
8
2026-08-08 via Nuitee
N
NICOLETTA solo_traveller fr
8
Pros:

Très bon emplacement (metro, tram et à pied... ), literie très confortable, très propre, bar sur le rooftop est un plus (sans parler de la platine à disposition dans la chambre 🤩)

2026-08-08 via Nuitee
I
ISABEL couple es
8
Bien ubicado y cómodo pero le faltan detalles
Pros:

La ubicación y la comodidad de las camas.

Cons:

Nos informaron de que no hacen las habitaciones a diario, de hecho en los cinco días de estancia, fuimos nosotros quienes tuvimos que buscar a la chica para que nos cambiase las toallas.

2026-08-08 via Nuitee
R
rainer couple de
10
top, immer gerne wieder
2026-08-08 via Nuitee
N
Nadine solo_traveller de
8
2026-08-07 via Nuitee
S
Stefan solo_traveller de
9
Pros:

Der Style des Hotels!
Der Komfort ist sehr angenehm!
Lage ist ebenfalls sehr gut!

Cons:

---

2026-08-07 via Nuitee
G
Gali couple il
10
2026-08-07 via Nuitee
V
Verwoert couple au
7
The using of an App to communicate was clunky, it did not work particularly well for us.
Pros:

BREAKFAST WAS GREAT

Cons:

Nothing really

2026-08-07 via Nuitee
E
Esmeralda family_with_children at
10
Perfektes Hotel, sehr freundliches Personal und absolut empfehlenswert!
Pros:

Das Hotel ist einfach perfekt und absolut empfehlenswert! Alles war hervorragend – von der Sauberkeit über den Komfort bis hin zur gesamten Atmosphäre.

Das Personal ist außergewöhnlich freundlich, herzlich und jederzeit hilfsbereit. Besonders toll fanden wir, dass wir unser Gepäck auch nach dem Check-out noch im Hotel aufbewahren konnten. Das hat unseren letzten Urlaubstag deutlich entspannter gemacht.

Wir haben wirklich keine Worte, um unsere Begeisterung auszudrücken. Vielen herzlichen Dank für den wunderbaren Aufenthalt – wir kommen sehr gerne wieder!

Cons:

Alles war perfekt!

2026-08-07 via Nuitee
A
Aikaterini couple at
1
Nie wieder
Pros:

Die Lage war super

Cons:

Zu laut Mann kann nicht schlafen, Gäste waren extrem laut um 2 Uhr in der Früh . Personal kaum zu kontaktieren wir haben wegen die Lautstärke nicht schlafen können und haben deswegen am nächsten Tag den Frühstück verpasst! Statt das man zumindest hier den Preis für den Frühstück oder das parken erstattet bekommt kam ein billigen Entschuldigung. Ich hab nichts verlangt aber man ist doch aus EU Raum anderen Umgang bei sowas gewöhnt.

2026-08-07 via Nuitee
M
Mario couple at
9
2026-08-07 via Nuitee
D
Daniela solo_traveller de
10
Great room with views, small but very comfortable. Rooftop bar is great with amazing views and great cocktails. We had a
2026-08-07 via Nuitee
E
EL Mehdi family_with_children ro
9
2026-08-07 via Nuitee
R
Ronald couple us
10
Awesome place in an awesome city!
Pros:

We loved the music theme, the record player in the room, and the rooftop bar.

Cons:

We didn't have any dislikes with the property.

2026-08-07 via Nuitee
T
Tomas couple cz
10
2026-08-07 via Nuitee
M
Miguel Angel extended_group es
8
Correcto, sin grandes pretensiones
Pros:

Localización, personal amable, roof top bar

Cons:

El aire no funcionaba bien, el desayuno solo correcto, las habitaciones pequeñas.

2026-08-06 via Nuitee
S
Saara69 solo_traveller cz
8
see you next time
Pros:

Amazing stuff, thank you for your service and help !
nice rooms, comfortable bed,
breskfast is good - like 7 from 10
location is great!

2026-08-06 via Nuitee