Jaz in the City Vienna

Hotels
•
Jaz
9 (11387 reviews)
Windmühlgasse 28 , Vienna , at

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Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique amenities
Cons:
Cleanliness issues
Room size and maintenance concerns

Categories

Cleanliness
7.5
Several comments about the maintenance and cleanliness issues, including problems with the shower and towels.
Service
10
Consistent praise for the friendly and helpful staff across multiple reviews.
Location
10
Many reviews highlight the hotel's excellent location near public transport and tourist spots.
Room Quality
8.5
Mixed sentiments regarding room quality, with some comments praising the size while others mention issues.
Amenities
9
Emphasis on unique amenities such as the rooftop bar and in-room record players.
Value for Money
8.5
Comments indicate some concerns about costs relative to experiences, particularly with parking.
Food and Beverage
9
Breakfast received generally positive feedback but with minor complaints about availability.
Overall Experience
9.5
Overall positive experiences noted, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:27

Property Description

Modern Amenities
Step into luxury at Jaz in the City Vienna, where a fitness centre, sauna, and nightclub await to elevate your stay. The sleek design and contemporary features promise a comfortable and stylish experience for all guests.

Culinary Delights
Indulge in a gastronomic journey at our on-site restaurant and bar, offering a delectable array of dishes and drinks to satisfy your cravings. Start your day right with a buffet or American breakfast that will energize you for exploring the vibrant city of Vienna.

Convenient Location
Located within walking distance of iconic landmarks such as Vienna State Opera and Kunsthistorisches Museum, our 4-star hotel provides the perfect base for your Austrian adventure. With round-the-clock assistance and multilingual staff, we ensure a seamless and memorable stay for every guest.

Book your stay at Jaz in the City Vienna now to experience luxury and convenience in the heart of Vienna.

Important information:

-please note that when booking more than 5 rooms, different policies and additional supplements may apply.
- Please note the chairbed is only for children up to 12 years in Backbeat Suite Room and Off Beat Loft Room.
- For older children is a connecting room recommened.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 42 per day.

Location

Guest Reviews

9
Based on 11387 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
K
Kathleen • solo_traveller • gb
10
Pros:

Loved the staff, themed decor etc and rooftop bar.

Cons:

Confusing light switches.

2026-06-20 • via Nuitee
E
eli freiman • solo_traveller • il
10
Pros:

ארוחת בוקר עשירה. חדרים גדולים. מיטות מאוד נוחות. חדר כושר וסאונה מצויינים. מיקום בשכונה כמעט הכי טובה...

2026-06-20 • via Nuitee
K
Konstantinos Terzis • solo_traveller • gr
9
2026-06-20 • via Nuitee
K
Karin • solo_traveller • de
10
2026-06-19 • via Nuitee
H
HEINER • couple • de
9
2026-06-19 • via Nuitee
C
claire • solo_traveller • gb
10
Pros:

Such a unique and lovely hotel.
Great location. Amazing rooftop bar with incredible views. Lovely staff. Fabulous breakfast. Having your own record player in your room was so unique. Great selection of vinyl to choose from in reception and listen to in your room. I would highly recommend this hotel.

Cons:

The open shower room takes a bit of getting used to but there is a certain so it's fine.

2026-06-19 • via Nuitee
P
Parer • solo_traveller • ch
8
2026-06-19 • via Nuitee
M
Matthias • solo_traveller • at
9
2026-06-18 • via Nuitee
C
Carole • couple • lu
8
2026-06-18 • via Nuitee
S
Susan • couple • gb
9
perfect for a short break
Pros:

near to u bahn quiet area

Cons:

only a few eating and drinking places close

2026-06-18 • via Nuitee
C
Carey • family_with_children • gb
10
Pros:

great vibe, pretty building, very clean and stylish

2026-06-18 • via Nuitee
S
Sharon • extended_group • ie
10
2026-06-17 • via Nuitee
A
Arnon • solo_traveller • il
8
2026-06-17 • via Nuitee
H
Hansjörg • solo_traveller • at
8
Cons:

Zu laute Musik - besonders in der Rooftopbar

2026-06-17 • via Nuitee
S
Shmulik • solo_traveller • il
8
8.5 solid
Pros:

Excellent location with restaurants, shops, and attractions nearby.

Comfortable hotel and overall pleasant stay.

Good value considering the location.

Big room

Cons:

The room is not well suited for business travelers. I spent a few hours working from the room each day, but there was no proper desk or comfortable workspace. If you need to work during your stay, this may be a limitation.

No phone in the room. All communication with the front desk is done via WhatsApp, which may not be convenient for everyone.

Housekeeping is not provided daily. Rooms are cleaned only after the second night unless requested. For a hotel charging more than €150 per night, I would expect daily housekeeping as a standard service.

The two bottles of water in the fridge were not clearly marked as complimentary or chargeable, creating unnecessary confusion.

2026-06-17 • via Nuitee
N
Nadav • solo_traveller • il
10
2026-06-17 • via Nuitee
G
Gila • couple • il
10
תמורה מצויינת למחיר.
Pros:

מיקום מעולה, חדרים נוחים ומרווחים, צוות מצויין- חוויה מעולה!

Cons:

מנקים פעם ביומיים

2026-06-17 • via Nuitee
M
Miroslav • solo_traveller • cz
10
2026-06-16 • via Nuitee
A
Angela • solo_traveller • gb
5
Pros:

Lovely staff good location and bfast was good.

Cons:

The whole building is hot and stuffy literally no air. Please open windows sometimes

2026-06-16 • via Nuitee
N
Naida • solo_traveller • cz
10
Pros:

Everything was perfect, the room, the breakfast and location.

2026-06-16 • via Nuitee