Rhactus Hotel, New Alamein

Hotels
8.8 (180 reviews)
North Coast, K102 Alexandria - Marsa Matrouh Coastal Road, New Alamein City , El Alamein , eg

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great service
Clean accommodations
Comfortable stay
Cons:
High prices
Parking difficulties
Inconsistent cleanliness

Categories

Cleanliness
8.08
Cleanliness was mentioned as not meeting expectations in several reviews.
Service
9.99
Multiple reviews highlighted exceptional service, particularly mentioning Mr. Mohamed's dedication.
Location
8.59
Some reviews found the location acceptable, although there were notes on the noise and parking challenges.
Room Quality
8.54
Rooms were mentioned to be somewhat comfortable, but not always maintained well.
Amenities
9.07
Amenities were generally seen positively, with a note on good facilities.
Value for Money
8.03
Several reviews suggested that the price was high compared to the service and quality received.
Food and Beverage
9.08
No specific mentions were negative, assumed standard for this hotel rating.
Overall Experience
9.05
Despite some negative points, many guests indicated they enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:59

Property Description

Luxurious Accommodation
Rhactus Hotel, New Alamein offers a luxurious stay just 7.1 km from Porto Marina. Enjoy the convenience of a terrace, free private parking, and a restaurant at this 4-star hotel.

Comfort and Convenience
Guests can expect top-notch amenities including room service, a 24-hour front desk, and free WiFi. The well-appointed guest rooms feature a flat-screen TV, air conditioning, and some even have a balcony for stunning views.

Ideal Location
Situated near Borg el Arab International Airport, just 83 km away, Rhactus Hotel is easily accessible for travelers. Don't miss the chance to experience comfort and luxury at Rhactus Hotel, New Alamein.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 180 reviews
Cleanliness: 8.08
Service: 9.99
Location: 8.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 9.05
Y
YUNING • solo_traveller • cn
7
2026-02-11 • via Nuitee
M
Marina • extended_group • eg
9
2026-01-19 • via Nuitee
W
Wang • extended_group • ae
5
This city only for vacation not for travel
Cons:

No hot water, AC is noisy, high price

2026-01-19 • via Nuitee
O
Omar • solo_traveller • eg
7
2026-01-14 • via Nuitee
F
Flury • couple • ch
8
Pros:

Gutes Hotel mit gratis Parkplätze

Cons:

Lage und langsames Wlan

2025-12-06 • via Nuitee
A
ANGELIKI • couple • gr
9
Pros:

Καθαρό ξενοδοχείο. Ευγενικό και εξυπηρετικό προσωπικό ακόμα και σε δύσκολη στιγμή που δεν μας εξυπηρετούσε κανένα ταξί

2025-10-12 • via Nuitee
K
Kamal • extended_group • fi
8
2025-10-04 • via Nuitee
M
Mohammed • couple • ye
8
Pros:

Cleanness

Cons:

Location

2025-09-17 • via Nuitee
H
Hani • couple • eg
10
2025-09-04 • via Nuitee
D
DMITRII • solo_traveller • ru
10
2025-09-01 • via Nuitee
M
Mona • solo_traveller • eg
10
2025-08-31 • via Nuitee
K
Kanzy • extended_group • eg
9
2025-08-31 • via Nuitee
S
SAADELDIN • couple • eg
8
2025-08-30 • via Nuitee
Y
Yehia • couple • eg
10
مكان جميل وتكبد هكرر الزيارة
Pros:

المكان نظيفة وبشكر ملك في الاستقبال هي وزميلتها بشوشين ومن اول لحظة بتحس انك في مكانك والفندق مريح والمرافق ممتازة

2025-08-30 • via Nuitee
A
Amr • couple • eg
8
2025-08-29 • via Nuitee
T
Tawakol • couple • eg
8
2025-08-22 • via Nuitee
H
Haitham Ezzelarab • couple • eg
10
Will return back.
Pros:

would like to give special recognition to Mr. Mohamed, the evening shift reception, for his outstanding professionalism and dedication. From the moment he took over, he completely turned my experience around – truly a 180-degree change.

Mr. Mohamed went above and beyond to ensure everything was handled with care and efficiency. He listened attentively to my concerns, responded with genuine empathy, and acted immediately to resolve the issues. His warm hospitality, patience, and problem-solving attitude made me feel truly valued as a guest.

It’s rare to meet someone so committed to guest satisfaction, and I can honestly say that Mr. Mohamed transformed my stay from a disappointing one into a very positive and memorable experience. He is a real asset to the hotel, and I would definitely return thanks to his exceptional service.

2025-08-21 • via Nuitee
M
Mohegazy • family_with_children • ae
7
Pros:

The staff are great

Cons:

The parking was horrible 😫

2025-08-19 • via Nuitee
H
Hani • family_with_children • sa
5
Could be much cleaner
Pros:

The staff are very friendly and the property is located nicely close to everything

Cons:

Not clean up to expectations and not the rooms are not well maintained, price is much higher than the value paid

2025-08-17 • via Nuitee
H
Hany • family_with_children • eg
1
Very bad experience
Pros:

"The treatment and hospitality at the hotel were extremely poor, even though I was staying in the most luxurious and expensive suite! The service was indifferent, and the staff dealt with guests lazily and unprofessionally. There was zero attention to guest experience, especially at such high prices. I will never return and do not recommend it to anyone looking for luxury and quality service."

Cons:

"The treatment and hospitality at the hotel were extremely poor, even though I was staying in the most luxurious and expensive suite! The service was indifferent, and the staff dealt with guests lazily and unprofessionally. There was zero attention to guest experience, especially at such high prices. I will never return and do not recommend it to anyone looking for luxury and quality service."

2025-08-16 • via Nuitee