New Port Hotel

Hotels
Independent
9.4 (44 reviews)
4 Bulwar Wolynski, Kraków, 30-002 , Kraków , PL

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Overall Experience
Cons:
Accessibility for disabled guests

Categories

Cleanliness
9.4
Clean room was enjoyed.
Service
9.9
Helpful staff, especially Kasper.
Location
9.4
Great location by the river and close to the town square.
Room Quality
9.4
Unique apartments with a wonderful bed.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
8.9
Standard quality for this hotel tier.
Overall Experience
9.9
Overall, a highly recommended experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:24

Property Description

Amenities and Features

Make the most of your stay at New Port Hotel by indulging in the various amenities provided. Enjoy complimentary wireless internet access and unwind while watching a flat-screen television in the common area.

Delicious Dining Options

Satisfy your appetite at the hotel's restaurant, sample some delightful snacks at the coffee shop/cafe, or kick back with a drink at the bar/lounge. Don't forget to start your day right with a delicious continental breakfast available daily for a fee.

Convenient Location

Conveniently situated in Kraków, New Port Hotel offers proximity to popular attractions like Wawel Castle and Royal Road. With a central location, guests can easily explore the city's wonders, making it an ideal choice for your next stay. Book now to experience the charm of Kraków at New Port Hotel.

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 44 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
N
Nazmi
10
Perfect of Krakow
Pros:

Oda Hizmeti hariç herşey süper mükemmel bir manzara Harika bir otel mutlaka tekrar gideceğim

2025-10-10 via Nuitee
S
Syed
8
Pros:

I enjoyed the clean room and helpful staff. Only thing was lugging the luggage down those particular steps was kind of annoying and the height of the loft ceiling for the bedroom was quite small (and I'm short myself).

2025-09-28 via Nuitee
B
Brian James partner
10
Pros:

Great being on the river staff very helpful especially Kasper nothing to much trouble but property would nt be suitable for anybody with a disability

2025-09-19 via Nuitee
M
Michael
10
Pros:

Very unique apartments floating upon the river, complete with balcony. Wonderful bed. Not to far to the main old town square.

2025-09-09 via Nuitee
R
Raquel partner
10
Pros:

Me encantó, es un lugar en donde verdaderamente puedes descansar viendo las vista desde el río, súper cómodo, la recepción es muy amable. Es muy fácil trasladarse a pie a diferentes restaurantes o al centro, también está cerca una estación de autobuses que esos mismos te dejan directamente al aeropuerto. Lo súper recomiendo

2025-08-02 via Nuitee
A
Amber
10
Peaceful stay
Pros:

We found this hotel through TikTok and we are glad we did. The hotel was peaceful, staff were very kind and overall just a fabulous stay.

2025-07-10 via Nuitee
V
Vhinoodj Andre partner
8
Pros:

Fijne en unieke locatie! Goede uitvalbasis om de stad te verkennen.

Personeel is behulpzaam maar niet altijd capabel. Meerdere vragen, waaronder waar kunnen we een fiets huren konden niet worden beantwoord. Dit hebben we uiteindelijk zelf uitgezocht.

In de ochtenden was het heerlijk wakker worden met de kerkklokken van de Wawel. In de avond was het wat luidruchtig vanwege party boats die voorbij varen. Als je een vroege slaper bent en met het raam open wil slapen, kan dit hinder geven.

Kamers zijn netjes en worden elke dag schoongemaakt. Echter hadden wij wel een erge rioolgeur in onze badkamer hangen. Antwoord hierop was dat dit te maken had met het weer en het water.

Verder is het ontbijt dat wordt aangeboden erg teleurstellend, maar hier is het hotel zich van bewust en zijn er mee bezig. Advies is om lekker in de wijk Kazimierz op zoek te gaan naar een ontbijtje, genoeg keuze.

Bij het Forum kan je gemakkelijk (bewaakt) parkeren voor 16 euro per dag. Dit is nog geen 5 minuten lopen van het hotel.

2025-06-01 via Nuitee
A
Artur
10
Pros:

Amazing hotel!
Even better view!
Best hotel weve stayed at in Kraków

2025-05-17 via Nuitee
J
Joe
10
Riverboat Rooms 👌
Pros:

Great Hotel, amazing setting. Literally on the river. It was that pleasant i spent the one afternoon just chilling in my room watching the boats cruising past the window

2025-05-08 via Nuitee
T
Tommaso
10
a floating hotel
Pros:

i did not realize it is a floating hotel when booking.
It is a fantastic experience!

2025-03-21 via Nuitee
I
Iljas
8
Pros:

Draußen war es abends zu laut

2024-06-14 via Nuitee
E
Eva Mælum
10
Pros:

En opplevelse å bo på dette hotellet! Koselig å sitte på verandaen og nyte roen! Kunne vært en felles uteplass på andre siden slik at man kunne kost seg i ettermiddagssola - ellers perfekt!

2024-05-14 via Nuitee
G
Gilberto family
6
Pros:

Incredibly hard access to property.

2024-04-22 via Nuitee
A
Ali
10
Pros:

Very service mided staff, clean and amazing view. Recommend it strongly

2023-11-23 via Nuitee
E
Erik
10
Must visit!
Pros:

One of the most remarkable hotels I have ever stayed in

2023-11-16 via Nuitee
A
Anderson
10
Pros:

unique place - top notch - i would stay there again

2023-09-04 via Nuitee
A
amandine
10
Pros:

le séjour a été fantastique, très propre, très accueillant, très exotique et romantique sur l'eau. à refaire surtout avec grand plaisir ! amandine et bartlomiej couple franco-polonais

2023-08-26 via Nuitee
A
Adam
8
Great idea but staff is not so great
Pros:

Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen.

After first night we got woken up by consistent knocking at 9:45. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45?


Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou.

When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay.

Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it.

2023-07-25 via Nuitee
M
Michael family
10
Pros:

Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff
Stay here!

2023-06-17 via Nuitee
O
Oscar friends
10
Pros:

Brilliant location, room and staff

2023-05-13 via Nuitee