DoubleTree By Hilton Auckland Karaka

Hotels
•
Doubletree by Hilton
9.1 (2253 reviews)
8 Hinau Road Karaka , Auckland , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Good location
Comfortable beds
Cons:
Small coffee/tea cups
Slow wifi
No complementary water for all guests

Categories

Cleanliness
9.36
The hotel was reported as very clean and modern.
Service
9.83
Staff were very friendly and went out of their way to make the stay enjoyable.
Location
9.87
The location was ideal, away from busyness and convenient to the airport.
Room Quality
8.82
Rooms were comfortable, though there were minor complaints regarding views.
Amenities
8.35
Pool was appreciated, but there was a request for more staff presence in that area.
Value for Money
8.81
Generally perceived as good value, although some specific items could be improved.
Food and Beverage
8.36
Delicious food reported but noted that some options could be larger or more abundant.
Overall Experience
9.43
Guests expressed a genuinely enjoyable stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:54

Property Description

Luxurious Accommodation: Doubletree By Hilton Karaka offers 4-star accommodation in Auckland, just a short distance from Auckland Botanic Gardens. The air-conditioned rooms feature free WiFi, a TV with cable channels, and a safety deposit box for a comfortable stay.

Relaxation and Dining: Guests can unwind by the outdoor swimming pool, enjoy a meal at the on-site restaurant, or grab a drink at the bar. The hotel also boasts a terrace for guests to soak in the surroundings.

Convenience and Service: With free private parking, room service, and a 24-hour front desk, Doubletree By Hilton Karaka ensures a convenient and hassle-free stay for all guests. Explore nearby attractions like Howick Historical Village and Mount Smart Stadium during your visit.

Experience luxury and convenience at Doubletree By Hilton Karaka - book your stay now for an unforgettable Auckland getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 2253 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.43
K
Kevin • solo_traveller • nz
9
2026-05-09 • via Nuitee
S
Suebeeb4 • solo_traveller • nz
8
2026-05-06 • via Nuitee
K
kumar • extended_group • au
9
Over all good
Pros:

The hotel location was good, under-cover parking is preferred, the facilities were good and the staff were good.

Cons:

Wifi was dropping off.

2026-05-05 • via Nuitee
V
Vanessa • solo_traveller • nz
10
Absolute value for money and great service!
Pros:

The personal touch - from the cookie on check-in to the text message to find out if all is in order and if I needed anything else.

Cons:

Nothing

2026-05-05 • via Nuitee
L
Lorraine • couple • nz
10
Awesome
Pros:

The Pool

Cons:

Nothing

2026-05-03 • via Nuitee
A
Asmat • solo_traveller • nz
10
Pros:

Location, cleanness, staffs are very nice, and best breakfasts

Cons:

Nothing

2026-04-30 • via Nuitee
A
Aman • family_with_children • nz
10
A stay to remember for years to come.
Pros:

Everything was amazing. The staff were very friendly, the room was very comfortable, breakfast was tasty, and the pool and gym were relaxing. Nice, clean and professional. Differently will come back soon.

Cons:

That I didn't extend for 1 more night.

2026-04-28 • via Nuitee
R
Ree • solo_traveller • au
10
Lovely hotel, great location, fantastic staff
Pros:

Property was clean and beautiful and easily accessible. Staff were so friendly and accomodating.

Cons:

Nothing.

2026-04-28 • via Nuitee
J
Jennifer • solo_traveller • nz
10
2026-04-26 • via Nuitee
J
Jannina • solo_traveller • nz
8
2026-04-25 • via Nuitee
C
Carol • solo_traveller • nz
8
Comfortable room, slept well but service and food could be improved.
Pros:

I loved the room, loved the decor, very comfortable and had most things you could want. A Nespresso machine would be great, most top hotels have them now and having just returned from overseas I missed this in my room.

Cons:

I had to ask numerous times for milk, which I had requested when I checked in. Also I ordered diner in my room and had to follow up twice as what I asked for didn’t come.

2026-04-25 • via Nuitee
K
Kathy • solo_traveller • au
8
2026-04-24 • via Nuitee
A
aliti • couple • nz
10
Pros:

Hospitality of the staff and friendliness.

Free cookies at check-in from the chef.

Big size rooms and super clean too.

Staff very accommodationg.🥰

2026-04-24 • via Nuitee
S
Stephanie • couple • nz
9
2026-04-23 • via Nuitee
H
Huub • extended_group • nl
10
2026-04-21 • via Nuitee
S
Sophie • solo_traveller • nz
9
2026-04-19 • via Nuitee
M
Michael0724 • extended_group • cn
10
2026-04-19 • via Nuitee
A
Arthur • solo_traveller • nl
10
2026-04-19 • via Nuitee
F
Faith • solo_traveller • nz
10
Pros:

Staff were lovely :) very helpful and friendly and happy to accommodate you, rooms were nice and clean and serviced well

Cons:

Nothing

2026-04-19 • via Nuitee
J
Janet • couple • au
10
The room was very quiet and comfortable. The food in the restaurant was excellent
Pros:

Great place to stay as we headed south of Auckland on our driving holiday

Cons:

Nothing

2026-04-19 • via Nuitee