Suites Home 118 By SHG

Hotels
Independent
9 (20 reviews)
11895 Cra. 11b Bis, Bogotá, Bogotá, 110111 , Bogotá , CO

Pets allowed

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Garden
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Arcade/game room
Billiards or pool table
Free self parking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Professional staff
Spacious rooms
Great facilities
Cozy atmosphere
Cons:
Limited parking
Expensive breakfast
No spa services
Small bathrooms
Slow internet
Room service breakfast quality

Categories

Cleanliness
7.8
Rooms were reported as clean, although some mentions of hair on the shower floor.
Service
7.6
Staff professionalism and friendliness were highlighted positively, with some complaints about room service and slow internet.
Location
8
Convenient location close to supermarkets, restaurants, and key landmarks.
Room Quality
7.5
Spacious rooms with a cozy atmosphere, but minor issues like small bathrooms and humidity were mentioned.
Amenities
7.3
Satisfactory amenities, with positive mentions of facilities but complaints about no spa services and cold room service breakfast.
Value for Money
6.9
Mixed reviews on pricing, with some guests feeling it could offer more for the cost.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though some guests desired more variety.
Overall Experience
7.8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 16:42

Property Description

Experience a relaxing retreat at Suites Home 118 By SHG, nestled in the charming Universidad neighborhood of Bogotá.

Comfortable Accommodations
Our hotel features 19 inviting guestrooms equipped with flat-screen televisions and rainfall showerheads, ensuring you unwind in style. Daily housekeeping and convenient amenities like safes and ironing boards enhance your stay.

Top-Notch Amenities
Stay connected with complimentary wireless internet access and enjoy endless fun in our arcade/game room. For your peace of mind, our attentive 24-hour front desk and laundry facilities are always at your service.

Delicious Start to Your Day
Savor our delicious continental breakfast available daily from 7:00 AM to 8:00 AM for a nominal fee. It’s the perfect way to energize yourself before exploring the vibrant neighborhood.

Book your stay at Suites Home 118 By SHG today and discover the best of Bogotá!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 20 reviews
Cleanliness: 7.8
Service: 7.6
Location: 8
Room Quality: 7.5
Amenities: 7.3
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.8
C
Christopher
10
Pros:

Muy bueno todo

2025-04-06 via Nuitee
C
Christopher
10
Excellent stay
Pros:

Very nice stay and clean building in a very well located area in north Bogotá . I do recommend this Hotel.

2025-03-30 via Nuitee
D
Diana
2
Pros:

The worst parking experience ever, the space is very limited and there was a metal almost on the door without any sign and my car got scratched. There was a guy helping me getting out with no help at all. overall good hotel but the parking area is not the best for a hotel.

2025-03-02 via Nuitee
E
Ernesto
10
Muy buen hotel con excelente servicio y amabilidad
Pros:

Muy bien ubicado, pequeño pero muy bueno y desayuno bueno y suficiente

2025-02-14 via Nuitee
C
Carlos
10
Pros:

Clean, friendly staff, good price, big room, walkable and near one of their main malls.

2025-01-25 via Nuitee
A
Angelica
10
Pros:

Me encanto todo , desde la atención del personal hasta limpieza, viajo mucho y la verdad volveré.

2025-01-21 via Nuitee
E
Eduardo
10
Un gran hotel
Pros:

El hotel es muy bueno, excelente ubicacion, cerca de centro comerciales, centro de comidas y supermercados

2024-12-15 via Nuitee
F
Faliero partner
4
Pros:

Los administradores de esta propiedad parece que no entienden que sus huéspedes deben ser tratados con respecto.

2024-11-18 via Nuitee
V
Verified traveler
10
Pros:

The hotel is great in general, location, room space and staff, specially Julian, great employee, respectful and attentive. The breakfast was nice and just the right amount, even that it will be nice if this will get restocked quickly enough. The downside, sometimes is only one person to do everything and take time to complete all the tasks, also, it will be nice if they inspect and correct little details in the rooms, like wood damaged (expanded) due to water damage, or the stains on the bathroom walls due to the moisture from the shower. Also the water temperature is not consistent, it is either super hot or really cold, but hard to find the right temperature. Even with these details, I will stay here again, doesn't affect the enjoyment of the location and room space.

2024-08-28 via Nuitee
A
ANDRES
10
Great location, rooms, staff and view
Pros:

It was great, the staff is professional and friendly, breakfast is included and is awesome.

2024-06-30 via Nuitee
O
Omar
6
Pros:

The breakfast in this hotel is very poor, it is wear in Colombia, usually the hotels in Colombia has very well breakfasts. The rest of things ae good, location, cleanness, service.

2024-06-11 via Nuitee
V
Verified traveler
8
Pros:

It was quite nice and confortable, breadfast was good too.

2024-06-07 via Nuitee
V
Verified traveler
10
Preocupación e interés por el cliente.
Pros:

Estaba muy limpio todo.
La atención del personal es óptima, preocupación y disposición en todo momento de hacerte sentir muy cómodo.
La habitación, perfecta para mí estadía.

2024-04-22 via Nuitee
L
Lidia
10
Pros:

Personal muy amable

2024-04-22 via Nuitee
V
Vilma
10
Pros:

I really enjoy my stay in this site! its a quiet place with all facilities.

2024-02-05 via Nuitee
P
Paula Andrea
6
Pros:

El hotel esta bien ubicado y el personal es amable y gentil.
El desyuno me parecio muy basico y si no se llegaba temprano ya no habian ciertos productos.
La habitación bien equipada.
El wifi fallo varias veces aunque el equipo del hotel soluciono rápidamente.

2024-02-04 via Nuitee
A
Ayelen
10
Pros:

muy linda y cómoda, el desayuno muy rico y el personal super amable

2023-09-12 via Nuitee
M
mabel family
8
Pros:

The pros

-The rooms is awesome and beds are super comfortable.
-Having a kitchen was great
-very clean
-parking
-location

Cons

-Breakfast was terrible staff was not nice and unfriendly they acted as if it was annoying to serve us and the quality was not great.
-the room is cold but not a big issue
-bathroom doors are polarizad glass so you can see the person inside. Making it uncomfortable.

I would stay again but not have breakfast there at all. Overall the stay was nice

2023-08-15 via Nuitee
K
Karen family_with_children
10
Pros:

Excelente servicio muy tranquilo y muy buena ubicación todos muy amables

2023-02-16 via Nuitee
B
Beatriz E
10
Pros:

Muy buena atención

2023-02-12 via Nuitee