Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Electric car charging station
Free WiFi
Terrace
Luggage storage
Ski storage
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Excellent wellness facilities
Modern decor
Cons:
Inconsistent food options
Minor temperature issues in rooms

Categories

Cleanliness
10
Overall cleanliness is rated positively although there is mention of the pool being cool and issues with room temperatures.
Service
10
Staff are friendly and attentive, contributing positively to the experience despite some minor disorganization.
Location
10
Hotel is ideally located near the ski lift, which is a significant advantage for guests.
Room Quality
9.47
Rooms are generally described as beautiful and modern, but there are some complaints about the view and balcony.
Amenities
10
Amenities are well-regarded including a beautiful wellness area and children's play corner.
Value for Money
9.96
With the range of offered services and quality, guests feel they are getting good value.
Food and Beverage
8.99
Food quality is generally praised, though some guests suggest more variety in breakfast options.
Overall Experience
9.97
Guests left feeling relaxed and satisfied, though there are a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:43

Property Description

Full-Service Spa and Ski-In/Ski-Out Access
Indulge in relaxing massages at the full-service spa and take advantage of the ski-in/ski-out access, indoor pool, and steam room for the ultimate leisure experience.

Complimentary Amenities and Entertainment
Enjoy complimentary wireless internet, concierge services, and an arcade/game room. Unwind with a meal at the restaurant or a drink at the bar/lounge after a day on the slopes.

Convenience and Comfort
Stay in uniquely furnished guestrooms with heated floors and Smart televisions. Included amenities like wireless internet, cable programming, and laptop-compatible safes ensure a comfortable stay.

Ready to experience luxury in the mountains? Book your stay at FIRSTpeak for a memorable getaway.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.8
Based on 122 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9.47
Amenities: 10
Value for Money: 9.96
Food and Beverage: 8.99
Overall Experience: 9.97
F
Franz couple at
10
2026-05-02 via Nuitee
C
Carola solo_traveller de
10
2026-04-29 via Nuitee
N
Nicole couple at
10
Tolles Hotel
Pros:

Sehr sehr freundliches Personal.
Verpflegung war unglaublich gut und lecker!

Lage direkt an der Gondel (einmal über die Straße)
Zimmer sehr groß und schön :)

Cons:

Alles perfekt :)

2026-04-28 via Nuitee
V
Varga family_with_children si
10
Pros:

Vse

2026-04-23 via Nuitee
P
Pietrzyk solo_traveller pl
10
2026-04-22 via Nuitee
R
Rupert extended_group at
10
Pros:

Lage super, Frühstück perfekt - es hat an nichts gefehlt

2026-04-17 via Nuitee
A
alois couple at
9
Das Hotel ist wirklich top!
Pros:

Das Essen ist auf sehr hohem Level! Die Zimmer sind groß und sehr gut eingerichtet. Die Lage des Hotels ist top! Lift ist fast vor der Haustüre.

Cons:

nichts

2026-04-11 via Nuitee
B
Bettina couple at
9
Alles sehr gut und zum weiter empfehlen
Pros:

Sensationelles Frühstücksbuffet, hervorragende Nachmittags-Skijause, sehr gutes Abendessen, stets freundliches Personal, super Skispind pro Zimmer mit eigenem Skischuhwärmer, schöne Poollandschaft,

Cons:

Betten etwas hart, Fitnessraum zu stark geheizt

2026-04-10 via Nuitee
G
Gerlinde solo_traveller de
10
2026-04-09 via Nuitee
H
Harald couple de
10
Rundum perfekt für einen wunderbaren Skiaufenthalt
Pros:

Modernes Hotel mit allen Annehmlichkeiten. Besonders gut hat uns der Wellnessbereich und die Nähe zum Skilift gefallen.
Aber auch das Essen und nicht zu vergessen das sehr freundliche Personal müssen erwähnt werden.

Cons:

Die Zimmer könnten ein bisschen geräumiger ausfallen und am Salatbuffet wäre noch etwas Abwechslung perfekt, wir reden aber über Kleinigkeiten auf sehr hohem Niveau.

2026-04-09 via Nuitee
L
Liz family_with_children gb
9
We stayed in the penthouse with our 2 sons. The suite was large and very comfortable. Modern decor and very clean.
Pros:

Very modern and clean. Good size rooms. Staff very friendly. Very convenient - close to lifts and ski shop on site

Cons:

The pool area was very busy even though hotel was not full. Not enough loungers.
We had to ask for a coffee machine for the room. There was no kettle even though it said tea / coffee making facilities

2026-04-09 via Nuitee
P
Philipp family_with_children at
10
Pros:

Tolles Frühstück! War echt überfordert, so viel hat es gegeben! Abendessen Weltklasse! Zimmer und Wellnessbereich echt toll und sehr stylisch! Der Aufenthalt hat unsere Erwartungen übertroffen.

Cons:

nix

2026-04-09 via Nuitee
S
Staflinger couple at
10
2026-04-08 via Nuitee
J
Jiri solo_traveller cz
9
2026-04-07 via Nuitee
D
Denisa extended_group sk
10
Kvalitne ubytovanie a strava.
Pros:

Ubytovanie bolo nové, ciste, jedlo kvalitne, kreatívne, zdravé, wellness príjemny. Určite sa vrátime.

Cons:

Poobedne občerstvenie by mohlo byt aspoň do 16:30 h., aj s nápojmi v cene.

2026-04-06 via Nuitee
B
Barbora couple sk
10
Dokonalá zimná lokalita
Pros:

Moderné ubytovanie so super polohou rovno pri zjazdovke.

2026-04-06 via Nuitee
B
branislav extended_group sk
9
2026-04-06 via Nuitee
R
Renáta couple cz
10
Pros:

Náš pobyt v hotelu FIRSTpaek byl naprosto dokonalý. Hotel je velmi komfortní, pokoje naprosto čisté, wellness zóna klidná a dobře rozvržená. Snídaně s vynikajícím výběrem, vše čerstvé, obsluha velmi příjemná. Večeře byly gastronomickým zážitkem. Zvláště jsme ocenili vstřícnost recepčních a týmu pokojských. Pro naši skupinu zařídili vše, nic nebylo problémem. Děkujeme a jistě se rádi vrátíme.

2026-04-05 via Nuitee
D
Dominic couple de
10
2026-04-05 via Nuitee
H
harald family_with_children at
9
2026-04-04 via Nuitee