Sonder The Abbey

Hotels
•
Sonder
8.2 (2435 reviews)
300 21st Street , Miami Beach , us
+16173000956
reservations@sonder.com

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Comfy beds
Cons:
Limited amenities
Inconsistent cleaning services
Noise disturbances
Value for money concerns

Categories

Cleanliness
7.9
Guests consistently mentioned cleanliness as a positive aspect of the hotel, although minor issues like dirty floors were reported in some cases.
Service
7.9
The staff was generally kind and accommodating, with quick responses to guest concerns. However, some guests experienced delays and inefficiencies during the check-in process.
Location
8.3
The hotel is well-situated in a quiet and convenient area, close to key landmarks and attractions.
Room Quality
7
Rooms were described as spacious, clean, and comfortable, but thin walls and poor soundproofing led to noise disturbances for some guests.
Amenities
6
Mixed reviews were received regarding amenities, with recurring complaints about the lack of daily cleaning services and issues with replenishing items.
Value for Money
5.7
Several guests expressed concerns about the value for money, citing issues like the lack of daily cleaning services and inefficient check-in processes.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, but some guests desired more variety and options.
Overall Experience
7.7
Most guests had a positive overall experience, praising the cleanliness, location, and friendly staff. However, concerns about noise disturbances, limited amenities, and value for money were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 00:27

Property Description

Modern Luxury at Sonder The Abbey

Prime Location: Situated just 400 metres from Miami Beach, Sonder The Abbey offers a convenient stay near popular attractions like South Pointe Park Beach and New World Center.

Comfortable Accommodation: Guests can enjoy air-conditioned rooms equipped with modern amenities such as a flat-screen TV, a coffee machine, and plush bed linens.

Exceptional Service: With multilingual staff available around the clock, including English, Spanish, and French speakers, guests can expect top-notch assistance throughout their stay.

Experience the perfect blend of luxury and convenience at Sonder The Abbey. Book now to secure your unforgettable Miami Beach getaway.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sonder The Abbey in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government-issued photo ID. Guests will receive check-in details from property management three days prior to arrival. Please note: the layout, furniture, and decor of your space may vary from these photos. There is no cable or room service. This is a historical building and you may experience some noise as the walls are not soundproof. Earplugs and white noise machines are available to all guests.

Sonder offers all guests the ability to book housekeeping services on-demand for a nominal fee. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. Housekeeping services must be scheduled via the Sonder app, 24 hours in advance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2435 reviews
Cleanliness: 7.9
Service: 7.9
Location: 8.3
Room Quality: 7
Amenities: 6
Value for Money: 5.7
Food and Beverage: 7.3
Overall Experience: 7.7
C
Carmélio Carvalho • solo_traveller • br
5
Pros:

Não houve limpeza do quarto em nenhum dia. Reclamei, mas não aiantou. Funcionários antipáticos. Gostei da localização.

Cons:

Da falta de limpeza e do atendimento.

2025-11-01 • via Nuitee
F
Fernando • couple • es
7
Tranquila
Pros:

El detalle en la cama
La habitación era amplia

Cons:

Durante los 4 días no se limpió nunca la habitación

2025-10-31 • via Nuitee
R
Róża • couple • pl
10
2025-10-30 • via Nuitee
M
Marcio • couple • br
5
Não vale o preço que cobra
Pros:

Localização

Cons:

Limpeza ; eles não limpam os quartos todos os dias e ficaram até 3 dias sem arrumar a cama e trocar toalhas

2025-10-29 • via Nuitee
M
Marcela Carolina • solo_traveller • es
10
Excelente hotelen Maimi Beach
Pros:

Limpieza, espacios, Brenda y Leonardo (recepcionistas)

Cons:

Que no dijeran que hay toallas para la playa y que no lo dicen claramente como es el sistema de limpieza de las habitaciones.

2025-10-29 • via Nuitee
M
Martha • solo_traveller • br
10
Perfeita
Pros:

Conforto e tamanho quarto e banheiro

Cons:

Nao tinha microondas

2025-10-29 • via Nuitee
S
Sanchez • couple • us
9
2025-10-28 • via Nuitee
B
Bárbara • couple • pt
9
2025-10-26 • via Nuitee
S
SIRRI • couple • tr
2
not good and big disappointment
Pros:

only location was good. everything else was bad

Cons:

the walls are very thin and it allows you to hear everything in the next room.
Bed is not comfortable
no breakfast
big disappointment

2025-10-23 • via Nuitee
A
Aruba • couple • ch
10
MIAMI BEACH
Pros:

Troly bus ist gratis, man kommt ganz Miami beach herum und die Haltestellen sind ganz in der Nähe.

Cons:

Das Personal ist sehr freundlich und hilfsbereit

2025-10-20 • via Nuitee
G
George Bradley • couple • us
10
2025-10-15 • via Nuitee
J
Jonathan • extended_group • de
9
2025-10-13 • via Nuitee
M
Marek • couple • us
9
2025-10-11 • via Nuitee
A
Anat • family_with_children • il
8
2025-10-11 • via Nuitee
A
Anat • family_with_children • il
8
צוות מקסים מחיר שווה
Pros:

צוות אדיב , התאמצו מאוד כדי שיהיה לנו נח גילו התחשבות בכל בקשה
מיקום מעולה קרוב לחוף קרוב להכל בתי קפה מסעדות למרכז .
מחיר מעולה
איבזור נחמד מאוד מכונת קפה בחדר .
המתקנים במקלחת שבירים קצת
מים חמים וקרים בלובי שזה נחמד

Cons:

לא מנקים כל יום את החדרים וכששאלתי בקבלה אמרו לי שרק יותר מ- 4 ימים של שהייה במלון מנקים .
אין בריכה
אין מרפסת בחדרים
אין שירותי כביסה למלון

2025-10-11 • via Nuitee
Y
Yagiz • family_with_children • us
7
2025-10-10 • via Nuitee
E
Edith • couple • es
9
Pros:

La habitación era moderna y muy amplia. Por otro lado, el hotel tiene buena ubicación y se puede llegar andando a varios de los atractivos turísticos así como está cerca del aeropuerto (20 min en coche). La zona del hotel es tranquila pero tiene muchos servicios cerca.

Cons:

No hay algo concreto que no nos gustara. En general está muy bien.

2025-10-10 • via Nuitee
X
Xinran • couple • cn
8
Nice and stylish hotel at the South Beach
Pros:

It’s located in a relatively quiet area, yet within walking distance to the beach and all the nice restaurants and bars at the Art Deco area. The check-in process was very easy. With the pre-registration password, we were able to access the room by ourselves. Regarding the noice issues a lot of people mentioned in the comments, it didn’t really bother us during our stay.

Cons:

No parking was provided. We had to park somewhere 5 minutes away. But the staffs were helpful showing us the way.

2025-10-08 • via Nuitee
G
Granger • couple • us
10
2025-10-08 • via Nuitee
S
Segah • couple • tr
9
2025-10-06 • via Nuitee