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Facilities
Property facilities
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Free breakfast
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Full-service spa
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Fitness facilities
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Proposal/romance packages available
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Continental breakfast
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Concierge service
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Steam room
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Elevator
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Fitness facilities
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Free breakfast
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Safe-deposit box at front desk
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Full-service spa
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Smoke-free property
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Tours/ticket assistance
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Wheelchair accessible parking
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Snack bar/deli
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Free self parking
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Free continental breakfast
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Shopping mall on site
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Proposal/romance packages available
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Wheelchair-accessible van parking
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Wheelchair-accessible on-site restaurant
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Coworking spaces
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Well-lit path to entrance
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Pool access ramp on site
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Spa Services: Indulge in a relaxing massage or body treatment at our full-service spa, unwind in the steam room, or take a dip in the outdoor pool.
Exciting Amenities: Stay active at the fitness center, enjoy complimentary Wi-Fi access, and relax in the communal living room after a day of exploring.
Delicious Dining Options: Savor a meal at the on-site restaurant, grab snacks at the cafe, and end your day with a drink at the bar/lounge. Book now to experience Hive Cancun's upscale hospitality and convenient location near all the top attractions!
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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Noise policy
Noise-free rooms not guaranteed
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Check-in & Check-out
Contactless check-out is available
Property policies
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Pets
Pets not allowed
-
Children and extra beds
No rollaway/extra beds available
-
Pets
Service animals not allowed
-
Noise policy
Noise-free rooms not guaranteed
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Covid
Property does not offer onsite COVID-19 testing
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Health & Safety
Property does not require health documentation at check-in
Location
Guest Reviews
I needed a quiet place to work remote and recover from oral surgery. This place was Great!
Perfect thank you
The hotel overall is nice. It has a nice view from the balcony and the bamboos for the hallways are also good for taking pictures. However just like most of Mexico they keep trying to rip you off because you are a foreigner. The intercontinental breakfast is just juice, bread and some fruits. Limited food choices on the menu. The area isn’t the best for tourist as the Ubers were finding it difficult to find the hotel and everything (the strip) is 30mins away.
non complimentary items in the room refrigerator and very limited continental breakfast.
Great staff very friendly amazing place
An ok place for a night. Price was good.
As an Airbnb style stay, they didn’t really have pots to cook with. Breakfast was mediocre and restaurant was not good although the staff are very nice and sweet
Very great and classy place. Great for the price! Many restaurants available nearby. Great staff
Nice property , will definitely use another time
was shocked by what happened during my stay. The hotel gave another guest a key card to my room, and she actually entered while we were sleeping. It was frightening and completely unacceptable. When I went to the front desk, the staff member kept repeating “okay, okay” with no real concern. He only apologized once he realized I was holding him accountable for his mistake.
This is a serious safety issue. Guests should never have to worry about strangers being given access to their room. I ultimately left and chose a hotel that prioritizes hospitality and safety, where security was taken seriously.
The manager promised a partial refund but never followed through, which only confirmed how little accountability this hotel takes.
The property is good, but most of the amenities (gym, spa, bar) are currently not in use, I guess its because of low patronage, the staff are moderately friendly, food is fair, some part of the building is still in construction.
Nothing worked at this property. They had to change my room 3 times because one thing or the other was not working in the room. The spa was not available as advertised, and they had no reason for this. I would have said this was a great value for the price, but based on my experience, I got what I paid for. To top it off, the last room they put me in had roaches in it. Since it was the last day of my stay, I just said nothing as I was already done with the hotel. I will say the staff were friendly. I can't blame the condition of the hotel on the people who work there.
Great property. Will stay there again!
I had to change rooms, the first room was dirty, the staff was great and very accommodating
We absolutely love the outdoor space the most
The staff were so friendly, anything we needed they were attentive. We also got our room upgraded for free with its own pool and a 7/11 nearby was such a convenience. The only disappointment was that they were renovating the forth floor so most amenities weren’t available.
Staff was friendly and helpful
Overall the hotel it’s amazing but in the room #55 there was a noise coming from the pipes like water running
Weird staff check in, just felt off
Excelente servicio y el hotel muy limpio
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