Leonardo Hotel Chester

Hotels
•
Leonardo Hotels
8.7 (6257 reviews)
Pepper House Pepper Street , Chester , gb

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
High cost for some amenities

Categories

Cleanliness
8.03
Mixed reviews mention poor towel cleanliness and bedding arrangements.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
9.54
Numerous reviews praised the central and convenient location.
Room Quality
8.99
Rooms are mentioned as clean and comfortable, though some lacked minor attention.
Amenities
8.52
Facilities like breakfast could improve, but essentials were noted.
Value for Money
7.98
Mixed sentiments on pricing versus quality received.
Food and Beverage
8.03
Some issues with breakfast options but good overall quality noted.
Overall Experience
9
The overall sentiment is positive with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:03

Property Description

Luxurious Accommodation
Leonardo Hotel Chester, nestled in the heart of Chester, offers modern air-conditioned rooms with top-notch amenities including a flat-screen TV, plush bedding, and free WiFi.

Wellness and Dining
Indulge in a workout session at the on-site fitness centre or savor delectable meals at the hotel's restaurant. Unwind with a drink at the bar or enjoy the convenience of 24-hour room service.

Prime Location
Conveniently located near Chester Racecourse and Chester Zoo, Leonardo Hotel Chester is the perfect base for exploring the city. Plus, with a buffet breakfast to start your day, your stay is bound to be memorable.

Ready to experience luxury and comfort at Leonardo Hotel Chester? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 6257 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 9
J
John • couple • ie
10
2026-08-08 • via Nuitee
J
James • solo_traveller • gb
10
2026-08-08 • via Nuitee
P
Philip • couple • gb
8
2026-08-08 • via Nuitee
C
christine • couple • gb
9
Would stay again
Pros:

Lovely welcome, nice clean room

Cons:

Thought breakfast was expensive for what it was

2026-08-08 • via Nuitee
R
Rawan • extended_group • kw
10
What a wonderful and comfortable night.
Pros:

The rooms were spacious, quiet and very clean. The staff were lovely and we wished that we could stay more than one night. 😭
The location was in the center of the shopping and restaurant area and still very quiet! Absolutely loved the place.

Cons:

Nothing!!

2026-08-07 • via Nuitee
H
HELEN • solo_traveller • gb
9
Pros:

Fab location.
Next to Eastgate parking and shopping. Great comfortable rooms, large TV, usb charging, nice ensuite with bath and a shower.Small fridge, ironing board and iron. Good soundproofing.

Cons:

Air con was a little noisy and too hot to turn off !

2026-08-07 • via Nuitee
A
Ally • solo_traveller • gb
9
2026-08-07 • via Nuitee
H
Hugh • couple • gb
9
Pros:

Nice, cool room (Which is super important in August) with no fan / AC noise, very good blackout curtains and the bed was very comfortable. TV streaming setup was unusual but I found it very useful once I got it working. Breakfast was also great.

2026-08-07 • via Nuitee
S
Shapez 134 • solo_traveller • gb
7
Pros:

Location

Cons:

Breakfast and Houskeeping opening door on us

2026-08-07 • via Nuitee
S
Shapez 134 • solo_traveller • gb
7
Pros:

Location is very Great

Cons:

Breakfast is a let down

2026-08-07 • via Nuitee
D
Debra • extended_group • gb
9
Close to all attractions bars & restaurants.
Pros:

Great location no nice bar area

Cons:

Location & room

2026-08-07 • via Nuitee
L
Laura • couple • gb
8
Fab stay fit visiting Chester
Pros:

Great price and great location to the city

2026-08-07 • via Nuitee
P
Parry • family_with_children • gb
10
2026-08-07 • via Nuitee
A
Amanda • family_with_children • gb
10
Stayed overnight before going to Chester zoo amazing hotel lovely staff will definitely stay here again.
Pros:

Staff was lovely so helpful, really nice clean hotel all round

2026-08-06 • via Nuitee
J
Jack • solo_traveller • gb
10
2026-08-06 • via Nuitee
I
Ines Valderrama • solo_traveller • es
7
2026-08-06 • via Nuitee
S
Sandra • couple • gb
10
Very enjoyable chester is lovely I will be coming back
Pros:

The location was excellent and the breakfast was excellent every thing was lovely

Cons:

Nothing

2026-08-06 • via Nuitee
V
Valentina • couple • gb
9
Good
Pros:

Staff we’re very friendly & helpful!

Cons:

Breakfast was no hot. Beans was stone cold. Very disappointed!

2026-08-06 • via Nuitee
B
Bethany • solo_traveller • gb
9
2026-08-06 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
2026-08-06 • via Nuitee