Leonardo Hotel Chester

Hotels
•
Leonardo Hotels
8.7 (6077 reviews)
Pepper House Pepper Street , Chester , gb

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
High cost for some amenities

Categories

Cleanliness
8.03
Mixed reviews mention poor towel cleanliness and bedding arrangements.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
9.54
Numerous reviews praised the central and convenient location.
Room Quality
8.99
Rooms are mentioned as clean and comfortable, though some lacked minor attention.
Amenities
8.52
Facilities like breakfast could improve, but essentials were noted.
Value for Money
7.98
Mixed sentiments on pricing versus quality received.
Food and Beverage
8.03
Some issues with breakfast options but good overall quality noted.
Overall Experience
9
The overall sentiment is positive with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:03

Property Description

Luxurious Accommodation
Leonardo Hotel Chester, nestled in the heart of Chester, offers modern air-conditioned rooms with top-notch amenities including a flat-screen TV, plush bedding, and free WiFi.

Wellness and Dining
Indulge in a workout session at the on-site fitness centre or savor delectable meals at the hotel's restaurant. Unwind with a drink at the bar or enjoy the convenience of 24-hour room service.

Prime Location
Conveniently located near Chester Racecourse and Chester Zoo, Leonardo Hotel Chester is the perfect base for exploring the city. Plus, with a buffet breakfast to start your day, your stay is bound to be memorable.

Ready to experience luxury and comfort at Leonardo Hotel Chester? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 6077 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 9
S
Stephen • couple • gb
10
Muy buena experiencia; repetiría.
Pros:

Todo en realidad. El personal era súper simpático desde el momento que llegamos. La ubicación es inmejorable a pocos minutos andando de todo: - el anfiteatro romano, las murallas, el río, el centro de la ciudad y la catedral. Justo enfrente del hotel hay un mini supermercado abierto hasta muy tarde. La habitación era amplia, limpia y con mucha luz. (Mejor pedir una habitación exterior en el momento de reservar.) Las camas eran muy cómodas. Ofrecen un desayuno muy variado.

Cons:

Nada.

2026-05-30 • via Nuitee
C
cemlyn • couple • gb
8
2026-05-30 • via Nuitee
C
Caron • extended_group • ie
9
Chester is so beautiful and hotel is in an excellent location to see everything
Pros:

Breakfast was nice, but porridge was gone when I looked for it on Sunday morning.

2026-05-30 • via Nuitee
A
Agnieszka • solo_traveller • gb
10
Pros:

Znakomita lokalizacja
Czystość

2026-05-30 • via Nuitee
D
Deborah • couple • gb
10
Our stay was amazing
Pros:

Very welcoming, lovely comfortable room, we had a free upgrade which made the stay extra special

Cons:

N/A

2026-05-30 • via Nuitee
E
Emma • solo_traveller • gb
10
Excellent choice!
Pros:

Close to centre of town which was perfect as i was staying alone. Staff were really friendly and helpful.

Cons:

Nothing negative to say.

2026-05-30 • via Nuitee
J
Jayne • solo_traveller • gb
8
Reception area needs a more well coming entrance, the staff are lovely and welcoming . Breakfast was lovely, room a litt
Pros:

Location was excellent

Cons:

Needs updating, rooms looked a little tired, need brightening up.

2026-05-29 • via Nuitee
C
colette l • extended_group • gb
10
2026-05-29 • via Nuitee
M
michael • couple • gb
10
Great stay. Good breakfast. Prime location. Will stay again 👍
Pros:

Great location. Very clean. Staff very polite and helpful

Cons:

Nothing outstanding

2026-05-29 • via Nuitee
M
Mark • extended_group • gb
8
2026-05-29 • via Nuitee
S
Sharon • couple • gb
9
2026-05-29 • via Nuitee
I
Iryna • solo_traveller • gb
9
2026-05-28 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-05-28 • via Nuitee
B
Billingham • couple • gb
9
2026-05-28 • via Nuitee
D
Derek • solo_traveller • gb
10
2026-05-28 • via Nuitee
D
Danielle • couple • gb
7
2026-05-28 • via Nuitee
A
Alice • solo_traveller • gb
9
Pros:

Spacious room, lights and air con were easy to use. Provided birthday surprise items upon request
TV had chromecast that worked really well
Nice powerfull rainfall shower

Cons:

The Bed was a bit too hard for my liking but that's just personal preference

2026-05-27 • via Nuitee
D
Doyle • family_with_children • us
8
2026-05-27 • via Nuitee
N
Nerys • couple • gb
10
Great stay.
Pros:

Great location, very friendly staff and the hotel was clean and modern.

Cons:

Nothing

2026-05-27 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

Hotel was easy to find central to the town.
Clean. Friendly staff. Comfortable room.
Parking was easy to sort parked on shopping centre car park next to hotel reduced parking rate through the hotel. Great value for money.

Cons:

The drinks at the bar quite expensive.

2026-05-27 • via Nuitee