Leonardo Hotel Chester

Hotels
•
Leonardo Hotels
8.7 (6182 reviews)
Pepper House Pepper Street , Chester , gb

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
High cost for some amenities

Categories

Cleanliness
8.03
Mixed reviews mention poor towel cleanliness and bedding arrangements.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
9.54
Numerous reviews praised the central and convenient location.
Room Quality
8.99
Rooms are mentioned as clean and comfortable, though some lacked minor attention.
Amenities
8.52
Facilities like breakfast could improve, but essentials were noted.
Value for Money
7.98
Mixed sentiments on pricing versus quality received.
Food and Beverage
8.03
Some issues with breakfast options but good overall quality noted.
Overall Experience
9
The overall sentiment is positive with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:03

Property Description

Luxurious Accommodation
Leonardo Hotel Chester, nestled in the heart of Chester, offers modern air-conditioned rooms with top-notch amenities including a flat-screen TV, plush bedding, and free WiFi.

Wellness and Dining
Indulge in a workout session at the on-site fitness centre or savor delectable meals at the hotel's restaurant. Unwind with a drink at the bar or enjoy the convenience of 24-hour room service.

Prime Location
Conveniently located near Chester Racecourse and Chester Zoo, Leonardo Hotel Chester is the perfect base for exploring the city. Plus, with a buffet breakfast to start your day, your stay is bound to be memorable.

Ready to experience luxury and comfort at Leonardo Hotel Chester? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 6182 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 9
X
Xinyao • couple • gb
10
2026-06-27 • via Nuitee
J
Jessica • solo_traveller • au
2
2026-06-27 • via Nuitee
R
Rachael • couple • gb
7
Pros:

Big well thought out rooms with good location.

Cons:

Bathroom was full of black mould. Shower leaked all over the floor. With the temperature being so hot I would have expected some bottles of water in the fridge. Hot breakfast wasn’t replenished quickly.

2026-06-27 • via Nuitee
M
Mel Jest • solo_traveller • gb
10
2026-06-27 • via Nuitee
J
Judy • couple • gb
8
Pros:

Great location

2026-06-27 • via Nuitee
P
paul • couple • gb
9
Will use Leonardo again
Pros:

A good welcome, very clean run hotel
Also a reasonable Gluten free Options available, which makes the hotel a must.

Cons:

Everything was fine

2026-06-26 • via Nuitee
K
Karren • extended_group • gb
10
We had a great time and will be returning to this hotel
Pros:

Lovely clean room and comfortable bed with great air conditioning. The location is excellent for the main tourist attractions , shops , restaurants and bars

Cons:

The parking was a bit tricky and had to drop off the cases whilst parked on yellow lines.

2026-06-26 • via Nuitee
Özgür • couple • tr
9
Chester Merkezinde Kalmak için Leonardo Hotel
Pros:

Otel şehrin en merkezi noktasındaydı.
Yatak inanılmaz rahattı. Banyo tertemiz ve genişti.

Cons:

Arka cephedeki odalar kod farkından beton bir görsele bakıyor ve pencere açılmıyordu.

2026-06-26 • via Nuitee
B
Basel • solo_traveller • tr
5
2026-06-25 • via Nuitee
A
Andy • family_with_children • gb
10
2026-06-25 • via Nuitee
D
Denise • solo_traveller • gb
10
2026-06-25 • via Nuitee
S
Sandra • couple • im
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-06-24 • via Nuitee
T
tracy • couple • gb
10
2026-06-24 • via Nuitee
M
Megan • couple • gb
10
Fab stay, highly recommend.
Pros:

Lovely hotel in the heart of Chester. It was a great location for exploring! The staff were excellent, very friendly and welcoming, Carla on check in was lovely and very helpful. We had breakfast at the hotel which was also very nice. Room was comfy and clean with air conditioning which was a life saver in the hot weather.

Cons:

The single bed in the room was on wheels so it kept rolling about.

2026-06-24 • via Nuitee
J
Joanna • family_with_children • gb
10
2026-06-24 • via Nuitee
F
Fern • solo_traveller • gb
8
Pros:

Location was just perfect for us. Right next to shops, restaurants and bars.

Cons:

There was nothing not to like really. If picky, we'd have loved some cocktails on offer in the bar, but that's not a complaint 🙂

2026-06-23 • via Nuitee
P
Peter • couple • gb
7
2026-06-23 • via Nuitee
E
EDUARDO • couple • it
7
Buono
Pros:

Posizione e staff

Cons:

Poca Pulizia

2026-06-23 • via Nuitee
G
Georgina • family_with_children • gb
7
Not bad - the staff were lovely
Pros:

The staff were very friendly

Cons:

The parking situation, the smell and no herbal tea.

2026-06-23 • via Nuitee
M
Michael • solo_traveller • gb
7
Pros:

Noyhing

Cons:

Questuinaures

2026-06-22 • via Nuitee