Leonardo Hotel Chester

Hotels
•
Leonardo Hotels
8.7 (5719 reviews)
Pepper House Pepper Street , Chester , gb

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
High cost for some amenities

Categories

Cleanliness
8.03
Mixed reviews mention poor towel cleanliness and bedding arrangements.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
9.54
Numerous reviews praised the central and convenient location.
Room Quality
8.99
Rooms are mentioned as clean and comfortable, though some lacked minor attention.
Amenities
8.52
Facilities like breakfast could improve, but essentials were noted.
Value for Money
7.98
Mixed sentiments on pricing versus quality received.
Food and Beverage
8.03
Some issues with breakfast options but good overall quality noted.
Overall Experience
9
The overall sentiment is positive with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:03

Property Description

Luxurious Accommodation
Leonardo Hotel Chester, nestled in the heart of Chester, offers modern air-conditioned rooms with top-notch amenities including a flat-screen TV, plush bedding, and free WiFi.

Wellness and Dining
Indulge in a workout session at the on-site fitness centre or savor delectable meals at the hotel's restaurant. Unwind with a drink at the bar or enjoy the convenience of 24-hour room service.

Prime Location
Conveniently located near Chester Racecourse and Chester Zoo, Leonardo Hotel Chester is the perfect base for exploring the city. Plus, with a buffet breakfast to start your day, your stay is bound to be memorable.

Ready to experience luxury and comfort at Leonardo Hotel Chester? Book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 5719 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 9
J
Jeanette • couple • gb
8
Enjoyable, convenient & comfortable stay for one night.
Pros:

Great location, lovely staff, very comfortable bed.

Cons:

Nothing

2026-03-28 • via Nuitee
R
Robertr • couple • gb
9
A compliment to our visit
Pros:

Hotel staff were brilliant., respectful and caring. Facilities and room were very good. Location was ideal for shopping, eating and sight seeing.

Cons:

We did not have the breakfast as if was too expensive.

2026-03-28 • via Nuitee
S
Susan • couple • gb
8
2026-03-28 • via Nuitee
C
Caroline • couple • gb
7
2026-03-28 • via Nuitee
P
Patrick • solo_traveller • bm
8
2026-03-28 • via Nuitee
C
Caroline • solo_traveller • gb
8
2026-03-27 • via Nuitee
A
Alice • couple • gb
10
Pros:

Lovely and clean. Amazing location

Cons:

Nothing we loved it!

2026-03-27 • via Nuitee
T
Tim • extended_group • gb
10
Pleasant short stay made even more so by the amazing staff
Pros:

Staff were really helpful and friendly

Cons:

Nothing

2026-03-27 • via Nuitee
D
Dianne • extended_group • gb
8
2026-03-26 • via Nuitee
A
ann marie • couple • gb
10
2026-03-26 • via Nuitee
J
Julia • couple • gb
7
Would stay again
Pros:

We had a free upgrade

2026-03-26 • via Nuitee
S
Simona • solo_traveller • it
9
2026-03-26 • via Nuitee
S
Simon • solo_traveller • gb
10
2026-03-25 • via Nuitee
T
trevor • couple • gb
10
2026-03-25 • via Nuitee
N
Nick -Private • couple • gb
8
Good stay, poor food!
Pros:

The breakfast was good. May I recommend that the chef cooks the sausages on both sides, not just on top. Lazy!

Cons:

The food in the bar was particularly sub standard for the cost. I suspect all from the freezer or bag, not impressed. Also, the menu on the QR code link did not tally with the actual menu in the bar, Sorry!
Also, they had run out of certain dishes by 7.30pm!!!!

2026-03-25 • via Nuitee
B
Björgvin Freyr • extended_group • is
9
Pros:

Good place

Cons:

Didnt dislike nothing, maybe nice to open window

2026-03-24 • via Nuitee
L
Lauren • couple • gb
9
2026-03-24 • via Nuitee
J
Joanne • couple • gb
6
It was ok but don’t think we would stay again
Pros:

Modern smells lovely

Cons:

Room dark

2026-03-24 • via Nuitee
J
Jacqueline • couple • gb
10
Excellent stay great location friendly staff
Pros:

Not applicable

2026-03-24 • via Nuitee
H
Hamish • couple • gb
9
Nice good comfortable Hotel in excellent location
Pros:

Rooms spacious. Beds very comfortable. Good fitness room. Very polite and friendly staff. Excellent location in city centre

Cons:

Nothing

2026-03-24 • via Nuitee