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Facilities
Property facilities
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Express check-out
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
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Concierge service
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Wheelchair accessible
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Bicycle rentals nearby
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Multilingual staff
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Porter/bellhop
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Express check-out
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Smoke-free property
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Express check-in
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Tours/ticket assistance
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Snack bar/deli
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Change of bed sheets (on request)
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Well-lit path to entrance
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in onsite massages and complimentary Wi-Fi. Don't forget to utilize concierge services for a truly pampering experience.
Dining Options
Savor meals at Askos or grab snacks at the coffee shop. Room service is also available during limited hours, ensuring your cravings are always satisfied.
Convenient Location
Located in Athens City Centre, the hotel is steps away from Ermou Street and a short walk from Acropolis. With major attractions like Syntagma Square and Monastiraki Flea Market nearby, your adventure in Athens awaits.
To book your stay at The Residence Aiolou Hotel & Spa and immerse yourself in luxury and convenience.
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Property Policies
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Pets
Pets not allowed
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Guest type
Essential workers only - NO
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Accessibility
No elevators
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General
Professional property host/manager
Location
Guest Reviews
The staff and communication were amazing. Property is clean and elegant, boutique style.
In an excellent location close to everything by foot. Comfy bed and beautiful room.
The only thing we didn't like was the bathtub shower. Its elevated and hard to step into and there was only a hand-held shower sprayer and no curtain which made showering difficult.
Although we were on the 1st floor with no lift, this wasn't a problem as the very fit staff looked after our baggage. The willingness of staff to assist with anything we required was great - even offering to store some bags when we went on a short cruise. Although compact, our room had everything we required but our only issue was the lack of hanging space for the towels. We would have been happy to reuse them but they were too wet.
Great location and clean nice hotel
The staff was top-notch excellent communication before arrival. Very friendly, easy check-in. The room was spacious clean very nice with balcony. Just as described!
The location was amazing! Right in the center of everything Athens!
We could see the Parthenon from our balcony! The service could not have been better! The staff was sooooo incredibly friendly, they made us feel like family! This was our first time in Athens and I can’t wait to come back and thanks to the warmth and kindness of the staff at The Residence Hotel and Spa!
The staff was so kind and friendly. The internet worked great and the AC was amazing!
The service was very good, very clean property. Location was great! ( the street looks kind of shady, but a block away from the resort you have everything accessible ) The only negative part was that you have to walk 3 floors up (45 steps) to your room in the resident side, they do have someone to help with the luggage. The room was small and the mattress in the room was very uncomfortable.
I really appreciated the staff and free breakfast. The breakfast was amazing! The hotel was very nice, beautifully decorated. The only issues I had was that we were placed on the third floor and there was no elevator in that part of the hotel. If you are differently abled or have physical limitations that prevent stair climbing do not get the third floor - if you have heavy luggage this could be an issue although the staff helped take up the luggage. Be aware that this hotel does not allow tissue to be flushed in the toilet and if you aren’t accustomed to a bidet that might be awkward. Also the big spa tub was nice but we had no stand up enclosed shower. There was a handheld spray faucet but you end up getting water everywhere. All in all I would recommend for a short stay if you don’t need an accessible room. I don’t think this was made plain in the hotel description or booking with Expedia it should have been. I can only speak for our room the main hotel rooms may be different.
Staff very friendly. Beautiful room. Ideal location.
Very clean room. Walkable to most places. Staff was extremely friendly and helpful.
Liked the older property and the features. Staff were friendly but we didn't see them a lot due to being in the older property.
Bathroom could have been more sensible - shower screen and a holder for the over-bath shower. Air con kept turning off throughout the night which was highly annoying.
Hotel is over hyped on it’s location and view of Acropolis on Hotels.com site.
Hotel is average value for the price
Excellent renovation on the room. City view was of a building under construction therefore the balcony was useless.
First room was facing a busy street and was very noisy but they changed our room upon request. The foyer to the residence rooms smelled liked sewer gas but the room did not smell. No elevator to the residence room so 3 flights of stairs!
Gross room…. Not clean and not worth the money. The staff was annoyed to deal with us on check out simply when we went to pay the city tax… do not recommend
Be mindful if you stay at this property there are only stairs available to access the rooms.
Hotel was nice but unfortunately did not have the basic facility of a shower.
The staff were great. Only issue is that there was a bath but no shower! There was a shower nozzle in the bath but without a shower screen or anywhere to hold the shower nozzle it only made a mess
The service was 5-star! Anastasia ensured everything was taken care of. She was like a personal valet, watching out for us, giving us recommendations, making sure breakfast was exactly how we wanted, coordinating to be sure our minor maintenance issue (a lightbulb was out) was fixed immediately. The staff carried our luggage up.and down the stairs so we didn't have to. Top notch!
The hotel is clean and comfortable. It is conveniently located to center of everything, restaurants, bars and shops.
One thing is just there are many graffiti in Athens so you might think it’s a bit concerning initially, but that’s overall how the city is.
Nice place. Super clean. Location perfect!
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