Hilton Garden Inn Cancun Airport

Hotels
•
Hilton Garden Inn
8.1 (5452 reviews)
Carr. Cancun - Chetumal KM. 22 , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Clean gym
Cons:
Slow check-in
Dirty towels
Uncomfortable beds

Categories

Cleanliness
7.31
Multiple reviews mentioned issues such as dirty towels and a non-draining shower, leading to a lower score.
Service
8.78
General comments indicate service was average with some positive notes on helpful staff.
Location
8.82
The location is praised for being convenient to the airport.
Room Quality
7.77
While rooms were spacious, there were complaints about being outdated and allowing too much light in.
Amenities
8.3
Amenities such as the pool and bar received positive remarks.
Value for Money
7.26
Several reviews expressed that the hotel was overpriced compared to the service and experience.
Food and Beverage
8.31
Breakfast was mentioned as a positive aspect but some found the restaurant too pricey.
Overall Experience
8.28
The overall sentiment indicated a fair experience but noted some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:20

Property Description

Luxurious Accommodation
Hilton Garden Inn Cancun Airport offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests. From a coffee machine to a safety deposit box, we have everything you need for a relaxing vacation.

Convenient Facilities
Enjoy our outdoor swimming pool, fitness centre, and terrace during your stay. Indulge in delicious meals at our restaurant, take advantage of the free shuttle service, and stay connected with complimentary WiFi throughout the property.

Exceptional Service
Our bilingual staff is available 24/7 at the front desk to assist you with any queries and help you plan your itinerary. Start your day with a buffet or American breakfast before exploring nearby attractions like Beto Avila Stadium and Cancun Government Palace.

Book now for an unforgettable experience at Hilton Garden Inn Cancun Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 5452 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
D
Diana • couple • us
7
2026-04-18 • via Nuitee
P
Puskina • solo_traveller • lv
9
2026-04-18 • via Nuitee
M
Michal • solo_traveller • il
10
2026-04-18 • via Nuitee
L
Lilia • solo_traveller • us
9
2026-04-18 • via Nuitee
O
Oscar • family_with_children • nl
9
Praktisch en goed hotel op airport
Pros:

Naast de terminal
Shuttle service
Great facilitiies, gym, restaurants, terraces, pool etc

2026-04-17 • via Nuitee
L
laurie • family_with_children • ae
6
Practical for a night before/after a flight
Pros:

Easy access for a layover.

Cons:

The noise. Stayed 2 nights in two different rooms, both nights were very noisy, got woken up by people in the corridor. Sound proofing isn’t good

2026-04-17 • via Nuitee
E
Elin Merete • couple • dk
9
Pros:

Tæt ved lufthavnen
Venligt personale

2026-04-17 • via Nuitee
M
M • couple • nl
1
Pros:

Niet verbleven, te laat geannuleerd omdat het de omstandigheden waren

Cons:

Geen communicatie en behulpzaam
Vragen gesteld waar niet op gereageerd werd. Vraag om datum dag te verzetten, wat niet ging. Kon wel voor volgende dag reserveren, wat wel veel duurder was. Jammer!

2026-04-17 • via Nuitee
B
Bart • family_with_children • be
10
Nice to be so close to the airport for our morning flight
2026-04-17 • via Nuitee
M
Miguel • couple • us
10
Excelente, muy buena y placentera experiencia, muy limpio y muy buen personal
Pros:

Me gustó mucho está súper cómodo y muy limpio

Cons:

Todo me gustó

2026-04-17 • via Nuitee
A
Aminul • family_with_children • gb
8
2026-04-16 • via Nuitee
I
Ivona • solo_traveller • hr
8
2026-04-16 • via Nuitee
I
Isla Giselle • solo_traveller • mx
7
2026-04-16 • via Nuitee
P
Paula • solo_traveller • us
9
Amazing spot to stay overnight for an early flight
Pros:

Right next to the airport. Comfy beds, fun pool

2026-04-16 • via Nuitee
P
Patrick • solo_traveller • gb
9
Pros:

Stayed over 1 night before an early flight. Nice pool area. Was walkable to the terminal.

Cons:

No

2026-04-15 • via Nuitee
S
Stephen • couple • us
7
2026-04-15 • via Nuitee
J
Jesus Ramiro • couple • mx
2
Buena ubicación, mala comunicación y sin agua
Pros:

Solo la ubicación al estar enfrente de la terminal del aeropuerto

Cons:

No tuvieron agua durante toda nuestra estadia por lo que no pudimos utilizar el baño para las necesidades mas basicas, nisiquiera nos ofrecieron alguna compensación ni nada por el estilo por el problema causado

2026-04-15 • via Nuitee
N
Nancy • couple • ca
10
2026-04-15 • via Nuitee
H
Hildegard • couple • de
8
Alles war super
Pros:

Die absolute Nähe zum Flughafen

Cons:

Nichts

2026-04-14 • via Nuitee
G
Garan • couple • us
8
2026-04-14 • via Nuitee