Hilton Garden Inn Cancun Airport

Hotels
•
Hilton Garden Inn
8.1 (5222 reviews)
Carr. Cancun - Chetumal KM. 22 , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Clean gym
Cons:
Slow check-in
Dirty towels
Uncomfortable beds

Categories

Cleanliness
7.31
Multiple reviews mentioned issues such as dirty towels and a non-draining shower, leading to a lower score.
Service
8.78
General comments indicate service was average with some positive notes on helpful staff.
Location
8.82
The location is praised for being convenient to the airport.
Room Quality
7.77
While rooms were spacious, there were complaints about being outdated and allowing too much light in.
Amenities
8.3
Amenities such as the pool and bar received positive remarks.
Value for Money
7.26
Several reviews expressed that the hotel was overpriced compared to the service and experience.
Food and Beverage
8.31
Breakfast was mentioned as a positive aspect but some found the restaurant too pricey.
Overall Experience
8.28
The overall sentiment indicated a fair experience but noted some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:20

Property Description

Luxurious Accommodation
Hilton Garden Inn Cancun Airport offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests. From a coffee machine to a safety deposit box, we have everything you need for a relaxing vacation.

Convenient Facilities
Enjoy our outdoor swimming pool, fitness centre, and terrace during your stay. Indulge in delicious meals at our restaurant, take advantage of the free shuttle service, and stay connected with complimentary WiFi throughout the property.

Exceptional Service
Our bilingual staff is available 24/7 at the front desk to assist you with any queries and help you plan your itinerary. Start your day with a buffet or American breakfast before exploring nearby attractions like Beto Avila Stadium and Cancun Government Palace.

Book now for an unforgettable experience at Hilton Garden Inn Cancun Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 5222 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
N
nicholas • couple • us
2
2026-03-14 • via Nuitee
R
Rosalinda • family_with_children • us
10
Pros:

Close to airport and a/c works really good

Cons:

That no uber or Lyft can't pick you up

2026-03-13 • via Nuitee
C
Colin • solo_traveller • ie
8
2026-03-13 • via Nuitee
A
alain • couple • ca
10
Nous avons été une nuitée pour transiter entre un autre vol.excellentehotel et excellent personnel
2026-03-13 • via Nuitee
G
Gabriele • couple • de
10
2026-03-12 • via Nuitee
M
M • couple • nl
5
Pros:

Dichtbij vliegveld

Cons:

Geen tegemoetkoming
Alles dicht na onze aankomst (21.00 uur)

2026-03-11 • via Nuitee
A
Alison • couple • gb
7
2026-03-11 • via Nuitee
I
Irene • couple • ie
10
Comfortable and good breakfast.
Pros:

Outside seating area for dining

2026-03-10 • via Nuitee
M
Myriam • solo_traveller • us
10
2026-03-10 • via Nuitee
B
Brandon • family_with_children • ca
7
Pros:

Facilities and staff

Cons:

Beds, price of food

2026-03-08 • via Nuitee
U
ueli • family_with_children • ch
8
2026-03-07 • via Nuitee
M
Marine • family_with_children • fr
6
2026-03-07 • via Nuitee
W
Walstra • solo_traveller • nl
9
2026-03-07 • via Nuitee
M
Maisy • solo_traveller • es
10
2026-03-07 • via Nuitee
J
joan • extended_group • ca
10
A little oasis while waiting for a flight
2026-03-06 • via Nuitee
P
Pablo • couple • ar
7
Pros:

Todo bien para una noche que pasamos

Cons:

En la cena los encargados no parecían amables. No nos gusto el trato. Diferente fue la sta que sirvió la mesa: muy bien!

2026-03-06 • via Nuitee
D
Denis.joe • family_with_children • fr
10
Pros:

Proche de l aéroport.... Petit déjeuner de rêve.... Bonne litterie.... gentillesse du personnel.... Piscine sympa et salle de sport.... Idéal pour finir ou commencer un séjour....
Au top

Cons:

Ras

2026-03-06 • via Nuitee
M
Maureen • couple • ca
9
2026-03-05 • via Nuitee
M
Matthew • couple • gb
7
Good airport hotel
Pros:

Good location and great decor and style for a hotel airport

Cons:

I wish there was a crossing and a few more signs from the airport

2026-03-05 • via Nuitee
I
Ian • couple • gb
8
Short star at airport hotel for an early flght
Pros:

Quite near the airport but not walkable. Hotel has a shuttle

2026-03-05 • via Nuitee