Hilton Garden Inn Cancun Airport

Hotels
•
Hilton Garden Inn
8.1 (5757 reviews)
Carr. Cancun - Chetumal KM. 22 , Cancún , mx
+52 998 372 9860

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Clean gym
Cons:
Slow check-in
Dirty towels
Uncomfortable beds

Categories

Cleanliness
7.31
Multiple reviews mentioned issues such as dirty towels and a non-draining shower, leading to a lower score.
Service
8.78
General comments indicate service was average with some positive notes on helpful staff.
Location
8.82
The location is praised for being convenient to the airport.
Room Quality
7.77
While rooms were spacious, there were complaints about being outdated and allowing too much light in.
Amenities
8.3
Amenities such as the pool and bar received positive remarks.
Value for Money
7.26
Several reviews expressed that the hotel was overpriced compared to the service and experience.
Food and Beverage
8.31
Breakfast was mentioned as a positive aspect but some found the restaurant too pricey.
Overall Experience
8.28
The overall sentiment indicated a fair experience but noted some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:20

Property Description

Luxurious Accommodation
Hilton Garden Inn Cancun Airport offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests. From a coffee machine to a safety deposit box, we have everything you need for a relaxing vacation.

Convenient Facilities
Enjoy our outdoor swimming pool, fitness centre, and terrace during your stay. Indulge in delicious meals at our restaurant, take advantage of the free shuttle service, and stay connected with complimentary WiFi throughout the property.

Exceptional Service
Our bilingual staff is available 24/7 at the front desk to assist you with any queries and help you plan your itinerary. Start your day with a buffet or American breakfast before exploring nearby attractions like Beto Avila Stadium and Cancun Government Palace.

Book now for an unforgettable experience at Hilton Garden Inn Cancun Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 5757 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
C
Cin Yañez • solo_traveller • mx
10
Súper recomendable
Pros:

La facilidad para llegar y me sorprendieron los alimentos del restaurant en la comida.

2026-09-12 • via Nuitee
L
Luis • couple • pr
10
Pros:

Cuarto espacioso

Cons:

Todo bien

2026-09-12 • via Nuitee
V
Veronika • couple • pl
8
2026-09-11 • via Nuitee
A
Adrovet • couple • pr
10
2026-09-10 • via Nuitee
J
José Felipe • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Precios poco elevado

2026-09-09 • via Nuitee
J
Joel • couple • be
10
2026-09-09 • via Nuitee
G
Guillermo Francisco • couple • mx
8
estancia en cancun
Pros:

la cercanía con el aeropuerto

Cons:

el menú de restaurante está muy limitado

2026-09-07 • via Nuitee
R
Romulo • solo_traveller • mx
10
2026-09-07 • via Nuitee
N
Natalie • solo_traveller • au
10
Pros:

Great buffet breakfast

2026-09-07 • via Nuitee
M
Marlene • solo_traveller • it
2
2026-09-06 • via Nuitee
E
ESMERALDA • solo_traveller • us
10
Excellent
Pros:

The property was clean and the staff was very helpful and attentive

Cons:

The only thing was that the restaurant closes early

2026-09-05 • via Nuitee
G
Gemma • family_with_children • es
10
2026-09-04 • via Nuitee
M
Martell • solo_traveller • mx
10
Pros:

It had all what I needed

2026-09-04 • via Nuitee
A
Anna Lena • family_with_children • de
10
Für die Nacht nach Ankunft oder vor dem Abflug perfekt
Pros:

Direkt am Flughafen, toller Poolbereich

Cons:

Fenster können nicht geöffnet werden

2026-09-04 • via Nuitee
C
Celine • solo_traveller • ca
10
Pros:

Clean

2026-09-03 • via Nuitee
D
Daniela • family_with_children • us
9
Estancia cómoda, limpio y buen servicio y como hotel de paso para las personas que pierden vuelo está muy bien por sus a
Pros:

Si, está bien y cómodo y muy buena comida!

Cons:

No tengo queja alguno.

2026-09-02 • via Nuitee
M
Mario • couple • de
9
2026-09-02 • via Nuitee
P
Pablo • solo_traveller • ar
1
2026-09-02 • via Nuitee
Y
Yamhir • family_with_children • ch
9
This time my stay was great.
Pros:

I liked a lot the help from the front desk to locate me and my daughter in a good floor and room, pool was close to us so it was easy for me and my daughter to go to the pool. The breakfast was good and many options to choose. The shuttle staff are amazing and very helpful.

Cons:

Pillows were not so comfortable, in my opinion, to high and not so soft, sleepers were missing in the room.

2026-09-01 • via Nuitee
D
Díaz Castillo • couple • mx
10
2026-09-01 • via Nuitee