Hilton Garden Inn Cancun Airport

Hotels
•
Hilton Garden Inn
8.1 (5222 reviews)
Carr. Cancun - Chetumal KM. 22 , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Clean gym
Cons:
Slow check-in
Dirty towels
Uncomfortable beds

Categories

Cleanliness
7.31
Multiple reviews mentioned issues such as dirty towels and a non-draining shower, leading to a lower score.
Service
8.78
General comments indicate service was average with some positive notes on helpful staff.
Location
8.82
The location is praised for being convenient to the airport.
Room Quality
7.77
While rooms were spacious, there were complaints about being outdated and allowing too much light in.
Amenities
8.3
Amenities such as the pool and bar received positive remarks.
Value for Money
7.26
Several reviews expressed that the hotel was overpriced compared to the service and experience.
Food and Beverage
8.31
Breakfast was mentioned as a positive aspect but some found the restaurant too pricey.
Overall Experience
8.28
The overall sentiment indicated a fair experience but noted some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:20

Property Description

Luxurious Accommodation
Hilton Garden Inn Cancun Airport offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests. From a coffee machine to a safety deposit box, we have everything you need for a relaxing vacation.

Convenient Facilities
Enjoy our outdoor swimming pool, fitness centre, and terrace during your stay. Indulge in delicious meals at our restaurant, take advantage of the free shuttle service, and stay connected with complimentary WiFi throughout the property.

Exceptional Service
Our bilingual staff is available 24/7 at the front desk to assist you with any queries and help you plan your itinerary. Start your day with a buffet or American breakfast before exploring nearby attractions like Beto Avila Stadium and Cancun Government Palace.

Book now for an unforgettable experience at Hilton Garden Inn Cancun Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 5222 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
R
Rosie1377 • family_with_children • ch
8
Hotel à l'aéroport
Pros:

L'emplacement à deux pas de l'aéroport! Ideal pour une arrivée tardive! La piscine est top et le petit déjeuner gargantuesque

2026-04-05 • via Nuitee
L
LORIANE • family_with_children • fr
9
2026-04-04 • via Nuitee
E
Elodie • solo_traveller • be
9
2026-04-04 • via Nuitee
L
Lauriane • family_with_children • fr
10
Parfait je serais bien restée 24h de plus
Pros:

Les lieux bâtiment, infrastructures, décoration, personnel et proximité aéroport

Cons:

Rien

2026-04-03 • via Nuitee
A
Alberto Adrian • couple • mx
10
Estancia cómoda
Pros:

La ubicación

Cons:

Nada

2026-04-03 • via Nuitee
C
coralie • family_with_children • fr
8
Pros:

Idéalement situé près de l'aéroport quand on arrive tard ou qu'on part tôt.

Cons:

Enregistrement très long ce soir là en tout cas.

2026-04-03 • via Nuitee
C
Camilla • family_with_children • se
10
2026-04-03 • via Nuitee
E
Elsie • couple • us
10
Convenience, Comfort and Quality
Pros:

This hotel is really close to the airport rental car area. We walked to the hotel after dropping off the car. Our room was spacious, comfortable and quiet. And most surprising, dinner at the hotel restaurant was really good (try the tuna ceviche). Our flight was out of Terminal 4, and the hotel shuttle took us right there early in the morning.

2026-04-02 • via Nuitee
P
Pamela • couple • au
4
Very disappointed as we thought being a Hilton it would meet a certain standard and expectation
Pros:

The staff were very friendly and helpful

Cons:

The room smelt of smoke, the shower floor was like a public bathroom, and the restaurant had no wine at all The air conditioning in the room was very very noisy,each time it cut in and out according to temperature

2026-04-02 • via Nuitee
C
Cristiane • couple • br
9
2026-04-02 • via Nuitee
S
Susana • family_with_children • co
7
Para una noche no está mal.
Pros:

La habitación es nueva y con camas cómodas., limpio y cercanía al aeropuerto para ir de paso. El restaurante para cenar está bien y tienen platos ricos y los sirven abundantes. La piscina es bonita para echar un rato, pero está al lado de la carretera y es ruidoso el ambiente.

Cons:

El desayuno muy pobre y la piedra del suelo de la ducha no me daba mucha tranquila en sentido de higiene.

2026-04-02 • via Nuitee
M
manuel • couple • mx
10
Great poace to stay for early/late flights
Pros:

Very convenient to catch early flights. The place is very clean and the rooms very confortable

2026-04-01 • via Nuitee
M
Micaela • solo_traveller • it
10
2026-04-01 • via Nuitee
S
Sally • couple • gb
7
2026-04-01 • via Nuitee
A
Andres • couple • co
1
2026-03-31 • via Nuitee
S
Steve • family_with_children • us
9
Highly recommend you stay here on your next trip.
Pros:

Very very close to airport. Customer service very attentive.

Cons:

Has swimming pool and very delicious breakfast

2026-03-31 • via Nuitee
M
Miriam • family_with_children • us
8
2026-03-30 • via Nuitee
M
Marian • couple • ie
10
2026-03-30 • via Nuitee
J
Justin • couple • ca
10
Pros:

Beautiful hotel, unique pool design, friendly staff, super close to airport.

2026-03-30 • via Nuitee
A
Alma • family_with_children • ie
8
2026-03-30 • via Nuitee