avid hotel Fayetteville West by IHG

Hotels
•
IHG
8.8 (200 reviews)
3350 W JEWELL RD, Fayetteville, Arkansas, 72704 , Fayetteville , US
+1 479-435-9300

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Facilities

Elevator
ATM/banking
Free breakfast
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
24-hour business center
Free self parking
Airport transportation - pickup (surcharge)
24-hour fitness facilities
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Comfortable beds
Helpful and accommodating staff in numerous cases
Close to university/downtown (convenient location)
Affordable / good value — guests would stay again
Simple, well-stocked essentials
Cons:
Mold and unpleasant smells reported in multiple rooms
Maintenance issues: broken shower, AC problems, run-down bathroom areas
Serious reservation/customer service failure by GM in at least one case
Sprinkler damage and fire alarm disturbances reported
Breakfast is basic/unimpressive and no in-room coffee noted
Construction noise in at least one review

Categories

Cleanliness
8
Many guests called rooms 'clean' and 'super clean', but several reviews mention mold in corners, a dog smell in one room and general signs of the property being a bit run down—mixed but overall slightly below target.
Service
8.3
Multiple mentions of helpful, kind and accommodating staff (assisted with room changes), but there are serious complaints about reservation handling and a GM refusing compensation—overall mixed service with more positive interactions than negative.
Location
10
Frequently praised for proximity to the university and downtown; several guests explicitly loved the location, making this a strong positive.
Room Quality
8
Beds repeatedly described as comfortable and rooms often 'clean' and 'spacious', but multiple maintenance issues reported (broken shower, non-working AC, mold in showers) lowering the score.
Amenities
8.3
Described as simple, well-stocked and convenient but basic; breakfast offerings are limited and there was no in-room coffee in some reports—adequate but modest amenities.
Value for Money
10
Several guests called the property affordable, convenient and said they would definitely stay again, indicating strong perceived value.
Food and Beverage
7.8
Breakfast is described as unimpressive and basic (muffins, granola bars, cereal, sandwiches, yogurt) and lack of in-room coffee noted—consistently underwhelming.
Overall Experience
10
Despite some notable incidents (reservation failure, sprinkler/fire alarm events, smells and maintenance issues), the majority of reviews express willingness to stay again and praise the staff and comfort, yielding a generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Relax and Stay Active
Enjoy a 24-hour fitness center and take advantage of complimentary wireless internet and a picnic area.

Onsite Dining and Convenient Services
Satisfy your cravings at the coffee shop/cafe and start your day with a complimentary on-the-go breakfast. Benefit from amenities like a 24-hour business center, front desk, and airport shuttle.

Comfortable Rooms and Nearby Attractions
Stay connected with Smart TVs and free Wi-Fi in our 82 air-conditioned rooms. Explore nearby attractions including the University of Arkansas and Donald W. Reynolds Razorback Stadium.

Book your stay at Avid Hotels Fayetteville West, An IHG Hotel for a perfect blend of relaxation and convenience.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.8
Based on 200 reviews
Cleanliness: 8
Service: 8.3
Location: 10
Room Quality: 8
Amenities: 8.3
Value for Money: 10
Food and Beverage: 7.8
Overall Experience: 10
C
Christopher
10
Pros:

Great stay. Everyone was very helpful. Would definitely stay again.

2025-10-12 • via Nuitee
J
julie • family
10
Pros:

Close to the University, we were there for baseball games. Quiet, clean, comfortable. Breakfast was unimpressive but available. Muffins, granola bars, that sort of thing. But I’d stay again.

2025-10-12 • via Nuitee
L
Laurie
10
Pros:

Clean room, super comfortable bed

2025-10-05 • via Nuitee
D
Donna
8
Pros:

Clean

2025-10-02 • via Nuitee
S
Sara
8
Pros:

Simple, clean, well-stocked, convenient and affordable. Comfortable bed!

2025-09-19 • via Nuitee
P
Paul • family
2
Pros:

Broken shower. No offer of compensation.
Apology offered only!

2025-09-19 • via Nuitee
M
Michael
10
Pros:

Great Stay

2025-09-17 • via Nuitee
B
Brad
10
Pros:

Great place to stay

2025-09-17 • via Nuitee
S
Summer • family
8
Pros:

This was a nice hotel. The room's AC was not working. We called a few times. We tried to reset per instructions from front desk. We got a fan. Neither helped, so we ended up switching rooms. It was late in the evening, but the fact they let us move rooms helped a ton. Other than that, I would definitely stay there again.

2025-09-15 • via Nuitee
A
Anastasia
8
Pros:

Would definitely stay here again

2025-09-12 • via Nuitee
P
Paul
8
Pros:

Clean good stay!

2025-09-10 • via Nuitee
M
michael • family_with_children
10
Pros:

Loved location and kind employees

2025-09-10 • via Nuitee
J
Jennifer • family
6
Pros:

The property seemed a little run down. The bathroom needs some updating and the corners looked moldy. It smelled like a dog in our room. The beds were comfy though.

2025-09-07 • via Nuitee
K
Kayla
10
Pros:

Everything was excellent. Very clean, safe, and comfortable

2025-09-05 • via Nuitee
A
Admir
10
Pros:

Stayed here 3 nights for work, and it was great. Clean rooms, super close to down town!

2025-08-25 • via Nuitee
B
Brandie • family
10
Pros:

Awesome as usual

2025-08-24 • via Nuitee
D
Deborah
4
Pros:

it was not their fault, but they had problems with the reservation because sprinklers and damage 19 rooms. The staff was very accommodating with changing me to another room. However, as I checked in, the gentleman taught me into taking a ground level floor, which was a handicap room. There was mold and mailed you all in the shower. During the night the fire alarm went off several times. In the morning as I was checking out at 7:30 AM, I ask what was going on. she goes we’re not sure.

2025-08-19 • via Nuitee
C
Candy
4
Pros:

Sprinkler system had gone off and damaged some of the rooms and almost lost our reservation over it. Fire alarm went off in the middle of the night. Rooms need some maintenance. Will not stay again.

2025-08-18 • via Nuitee
S
Sarah
10
Nice and clean
Pros:

Super clean and spacious room. Breakfast is basic with cereal, breakfast sandwiches and yogurt. No coffee in room.

2025-08-17 • via Nuitee
A
Amelia
4
Pros:

The construction outside the room was very loud and all day.

2025-08-16 • via Nuitee