Embassy Suites by Hilton Nashville Downtown

Hotels
Embassy Suites Hotels
8.9 (2219 reviews)
708 Demonbreun Street , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Hidden fees
Valet parking issues
Cleanliness in common areas

Categories

Cleanliness
8.31
Several reviews noted cleanliness issues, particularly with common areas and mirrors.
Service
9.28
Most reviews highlighted friendly and helpful staff, despite some concerns about response times.
Location
9.82
Multiple reviews praised the hotel's convenient location near attractions.
Room Quality
8.77
Rooms were generally noted as clean, but some reviews hinted at needed improvements.
Amenities
8.3
Amenities received mixed feedback; some were considered good while others, like valet parking, were criticized.
Value for Money
8.26
Hidden fees and expensive valet were common concerns, impacting perceived value.
Food and Beverage
9.31
Breakfast and cocktails received high praise, contributing positively to the experience.
Overall Experience
9.18
Overall positive experiences with minor drawbacks were consistently shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:02

Property Description

Luxurious Amenities
Embassy Suites by Hilton Nashville Downtown offers a range of luxurious amenities including a fitness centre, a restaurant, and a bar. Guests can unwind and stay active during their stay.

Convenient Location
Situated in the heart of Nashville, this hotel is conveniently located near popular attractions such as Bridgestone Arena, Ryman Auditorium, and Johnny Cash Museum. Explore the city with ease from this central location.

Exceptional Service
Experience top-notch service at Embassy Suites by Hilton Nashville Downtown. The attentive staff is always on hand to provide guidance and ensure a comfortable stay for all guests.

Book your stay at Embassy Suites by Hilton Nashville Downtown for a memorable and enjoyable experience in Music City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.9
Based on 2219 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.18
C
Carlos couple us
10
Pros:

Eberything pool food drinks

Cons:

Just perfect

2026-03-07 via Nuitee
M
Mark couple us
10
Pros:

is a very beautiful hotel in the heart of Nashville... only about a two block walk to Broadway.

Cons:

it is quite expensive, but you know that going into it. Also their valet parking was full, so I had to pay an additional $45 to park across the street for the night

2026-03-05 via Nuitee
A
Audra couple us
10
Pros:

Great view friendly staff close to everything

2026-03-04 via Nuitee
M
Melissa couple us
10
Overall great experience!
Pros:

Close to downtown.

Cons:

Overall, everything was great. The only issue was with the valet parking the day of check out. It’s not a problem to wait for your car but it’s a problem with the valet getting my car & parks it on the hill at the hotel. No one should be expected to load a car parked on a hill. When asked to move my car, the valet got mad & backed my car to the driveway beside the valet stand. So I had to get my car & drive it around to load it. I was grateful for a different valet driver helping load my car but this was totally unacceptable.

2026-03-02 via Nuitee
C
Carrie couple us
10
Pros:

It was clean the people were friendly and it was walking distance for everything we wanted to do!

2026-03-02 via Nuitee
J
John couple us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 via Nuitee
M
Michele extended_group us
10
2026-03-02 via Nuitee
T
Tom couple us
9
2026-03-01 via Nuitee
D
Dennis couple us
10
2026-02-23 via Nuitee
A
Angela family_with_children za
10
Very comfortable to return to after long days at a convention
Pros:

Spacious rooms, great location, friendly staff

Cons:

Nothing

2026-02-23 via Nuitee
M
Michael family_with_children za
9
2026-02-23 via Nuitee
M
Mary couple us
10
2026-02-22 via Nuitee
B
Brannon extended_group us
2
Disappointing
Pros:

The room was nice

Cons:

The pool on a friday night was closed by five o'clock , and I had kids that were expecting to swim. Extremely disappointing. The breakfast was not good. The valet parking was an absolute mess.We had to wait over an hour to get our car. The cost of the room was ridiculous for what we got.

2026-02-14 via Nuitee
C
Cindy couple us
9
2026-02-12 via Nuitee
B
Brooke couple us
10
2026-02-12 via Nuitee
V
Victoria extended_group us
9
2026-01-31 via Nuitee
S
Summer couple us
8
Decent
Pros:

Close to broadway

Cons:

Super crowded

2026-01-29 via Nuitee
D
Dennis couple nl
9
2026-01-27 via Nuitee
J
John couple us
8
Cons:

Valet could not bring car to us at waiting area, due to a sewer vac truck blocking the entrance.

2026-01-27 via Nuitee
D
Dan couple us
9
2026-01-26 via Nuitee